Bertazzoni 90cm Heritage Series Induction Cooker - Ivory

Cooker is solid and build quality seems very good. Pictures do not do it justice and looks great in a modern kitchen. Induction hob has five zones and heats up very quickly. Have had to order some more shelves for the smaller cooker as it only comes with one, luckily the genuine ones are not very expensive. Note that the smaller oven does not have a fan, something I didn't pick up on. Oven works very well and is not a noisy as my previous Rangemaster. Very impressed so far.

Do Not Buy From Bertazzoni

My husband and I purchased a new Bertazzoni Masters 36' range for our newly remodeled kitchen-- completed April 2021. We have had nothing but trouble with this range. The heat is uneven and inconsistent. Oftentimes only a very small part of the "burners" actual get hot. Sometimes it isn't even in the center of the burner, but at an edge. All food has to be moved around in the pan to cook adequately. I cannot fry even two eggs at the same time on the largest burner. The bridge burner is a joke. Again, only a small section of the pan heats adequately. And you never know which section it will be. Attaining a low simmer on a pan of sauce is only a dream (one of the main reasons I bought this induction was the promise that the entire element heated up-- not so). The ... MoreMy husband and I purchased a new Bertazzoni Masters 36' range for our newly remodeled kitchen-- completed April 2021. We have had nothing but trouble with this range. The heat is uneven and inconsistent. Oftentimes only a very small part of the "burners" actual get hot. Sometimes it isn't even in the center of the burner, but at an edge. All food has to be moved around in the pan to cook adequately. I cannot fry even two eggs at the same time on the largest burner. The bridge burner is a joke. Again, only a small section of the pan heats adequately. And you never know which section it will be. Attaining a low simmer on a pan of sauce is only a dream (one of the main reasons I bought this induction was the promise that the entire element heated up-- not so). The burners turn off automatically for no reason, even when not cooking on high heat. The oven rack tilts down when you pull it out. I almost had a full pan of food spill out of the oven the first time I used it when I pulled the rack out-- and not very far out at that. I have been trying to get help from Bertazzoni since May of 2021. Bertazzoni sent an "out-sourced" technician to my house in August-- finally, but he could not authorize any service. When he called Bertazzoni in Florida where all repairs are authorized, their representative was downright nasty (the technician had him on speaker phone). The technician told my husband and me that this is typical of Bertazzoni. They are horrid with service-- the technician contracts with many companies. He said that particular Bertazzoni representative seems to be Bertazzoni's gatekeeper-- he is always unpleasant.I have lost track of the number of times I have tried to get Bertazzoni to respond. I have contacted the company directly numerous times, I have contacted Purcell Murray, the California dealer representative several times. No action from either. Clearly Bertazzoni doesn't care. It's too bad because the range is gorgeous. We get compliments on it continually. When people have asked us how we like it, we have held back on any criticism because we wanted to give Bertazzoni a chance to fix the problems or replace the range. That time is now past. We plan to speak loud and long until we get satisfaction from Bertazzoni. My husband is a residential contractor, and has build many, many kitchens. He has installed appliances from a large number of companies over the past 30 years. He has never experienced a company that is less responsive than Bertazzoni. We feel we were sold down the river.

Great size, look, feel & cooking results

Hard to find reviews of this model (stainless steel finish). Just moved up from standard size hob and oven to this 90cm, enjoying the look, space and chunky feel of it. It doesn't have an integrated thermometer, so have bought a free-standing one that can be hooked onto a shelf inside the oven. So far, oven has been easy to clean - a quick wipe down after use. The glass/ceramic hob and the stainless steel rim scratches very easily, which can be avoided by not dragging pans across the top. Fast pre-heat function (main oven only) a good feature. Power boost on induction hob brings water to boil pleasingly fast, and hob also cools down swiftly after use - all very helpful.

Liked the Range. Disappointed in the company.

Purchased a PRO366 range in August 2020. In June 2021 experienced an issue with the display flashing and the oven shutting off. Diagnosed as a bad temperature probe plug. Parts ordered but not received until November 2021 (Pandemic/supply chain issues).June 2022 the same fault re-occurs (flashing display, oven shuts down). Diagnosed (guessed at?) as a bad motherboard. Replacement board ordered but not received/installed until October 2022.June 2023 - Problem reoccurs - Flashing display & oven shuts down. This time Bertazzoni's US service informs me that I am out of warranty and here are the numbers of (billable) third part service providers.I understand I am out of warranty at this point. But this same problem has reoccurred THREE times (Twice within the ... MorePurchased a PRO366 range in August 2020. In June 2021 experienced an issue with the display flashing and the oven shutting off. Diagnosed as a bad temperature probe plug. Parts ordered but not received until November 2021 (Pandemic/supply chain issues).June 2022 the same fault re-occurs (flashing display, oven shuts down). Diagnosed (guessed at?) as a bad motherboard. Replacement board ordered but not received/installed until October 2022.June 2023 - Problem reoccurs - Flashing display & oven shuts down. This time Bertazzoni's US service informs me that I am out of warranty and here are the numbers of (billable) third part service providers.I understand I am out of warranty at this point. But this same problem has reoccurred THREE times (Twice within the warranty period) and has not been resolved successfully. In my 36 months of ownership the oven has not worked for 12 or more of those months.I am not asking for warranty service for a new problem. I am asking for Bertazzoni to stand behind their product and repair this one reoccurring issue with the oven. At this point I am not sure they even now how to fix the problem.Very, very disappointed in the company's US operations.

NO WAY TO TELL OVEN TEMP!!!!

I fell in love with the appearance of this product and the price for a "professional" range was appealing. I purchased this range to use in one of my high end spec homes with the intent to buy many more in the future. Upon arrival of my range I unboxed it, and noticed immediately that the thermometer guage for the oven DOES NOT HAVE ANY TEMPERATURES LABELED. The oven "thermometer" literally just says "PREHEAT, MEDIUM, HOT" How is anyone expected to cook like this? I contacted my sales rep and was told that "Bertazzoni was having problems with their thermometers not being accurate, so they decided to go this route instead." Honestly for a "PROFESSIONAL" range that excuse is simply laughable. There are no positive stops on the temperature knob for the oven, not even a ... MoreI fell in love with the appearance of this product and the price for a "professional" range was appealing. I purchased this range to use in one of my high end spec homes with the intent to buy many more in the future. Upon arrival of my range I unboxed it, and noticed immediately that the thermometer guage for the oven DOES NOT HAVE ANY TEMPERATURES LABELED. The oven "thermometer" literally just says "PREHEAT, MEDIUM, HOT" How is anyone expected to cook like this? I contacted my sales rep and was told that "Bertazzoni was having problems with their thermometers not being accurate, so they decided to go this route instead." Honestly for a "PROFESSIONAL" range that excuse is simply laughable. There are no positive stops on the temperature knob for the oven, not even a line on the knob that you can line up with the temperature. Not exactly sure how one is supposed to cook without knowing the internal temp of the oven. For a "professional" manufacturer, I would have expected the issue with the thermometer to have just been fixed, rather than make it worse by removing the temp gauge altogether. I'm a general contractor and had purchased this to install in one of my high end showrooms with the intent to install many of these in the future. That absolutely will not be happening.

Poor after-sale product support

Avoid purchasing Bertazzoni gas ranges in the Northeast USA because (1) of the scarcity of technicians qualified to repair these ranges; and (2) the warranty administrators with which Bertazzoni contracts (a) regularly misplace records of proof-of-purchase, serial numbers etc. that consumers provide; (b) fail to maintain staff such that a consumer has to explain issues over and over again to different representatives; and (c) make consumer jump through hoops to get a range repaired.I bought a gas range in Nov 2021 and it was installed October 2022 after construction was completed. Appliances need to be purchased early so that they are on-site what the contractor is ready to install.Within two months of use, the broiler refused to say lit. To obtain a repair for ... MoreAvoid purchasing Bertazzoni gas ranges in the Northeast USA because (1) of the scarcity of technicians qualified to repair these ranges; and (2) the warranty administrators with which Bertazzoni contracts (a) regularly misplace records of proof-of-purchase, serial numbers etc. that consumers provide; (b) fail to maintain staff such that a consumer has to explain issues over and over again to different representatives; and (c) make consumer jump through hoops to get a range repaired.I bought a gas range in Nov 2021 and it was installed October 2022 after construction was completed. Appliances need to be purchased early so that they are on-site what the contractor is ready to install.Within two months of use, the broiler refused to say lit. To obtain a repair for a product under warranty, a form had to be filled out before being able to speak to a live person. After dealing with two different warranty administrators (PlusOne Solutions; and OnPoint Warranty); 5 visits from 3 different technicians; replacement of at least two broiler parts including a "thermocoupler" over several months; I tried to live with the inconsistently performing broiler.Today, 15Oct2025, when the oven failed to ignite, the broiler failed to ignite, and the burners failed to stay lit, OnPoint Warranty informed me the warranty period had expired based upon the 2021 purchase date and provided a short list of repair services that I could call at my own expense, even though the problem was essentially the same as the original unresolved defect.So much for Bertazzoni standing by its products! Looks pretty, performs not so well. I now wish I had bought the same Bosch range that I own in NYC which has given me not one ounce of agita in the 7 years I’ve owned it.

Poor after-sale support

Avoid purchasing Bertazzoni gas ranges in the Northeast USA because (1) of the scarcity of technicians qualified to repair these ranges; and (2) the warranty administrators with which Bertazzoni contracts (a) regularly misplace records of proof-of-purchase, serial numbers etc. that consumers provide; (b) fail to maintain staff such that a consumer has to explain issues over and over again to different representatives; and (c) make consumer jump through hoops to get a range repaired.I bought a gas range in Nov 2021 and it was installed October 2022 after construction was completed. Appliances need to be purchased early so that they are on-site what the contractor is ready to install.Within two months of use, the broiler refused to say lit. To obtain a repair for ... MoreAvoid purchasing Bertazzoni gas ranges in the Northeast USA because (1) of the scarcity of technicians qualified to repair these ranges; and (2) the warranty administrators with which Bertazzoni contracts (a) regularly misplace records of proof-of-purchase, serial numbers etc. that consumers provide; (b) fail to maintain staff such that a consumer has to explain issues over and over again to different representatives; and (c) make consumer jump through hoops to get a range repaired.I bought a gas range in Nov 2021 and it was installed October 2022 after construction was completed. Appliances need to be purchased early so that they are on-site what the contractor is ready to install.Within two months of use, the broiler refused to say lit. To obtain a repair for a product under warranty, a form had to be filled out before being able to speak to a live person. After dealing with two different warranty administrators (PlusOne Solutions; and OnPoint Warranty); 5 visits from 3 different technicians; replacement of at least two broiler parts including a "thermocoupler" over several months; I tried to live with the inconsistently performing broiler.Today, 15Oct2025, when the oven failed to ignite, the broiler failed to ignite, and the burners failed to stay lit, OnPoint Warranty informed me the warranty period had expired based upon the 2021 purchase date and provided a short list of repair services that I could call at my own expense, even though the problem was essentially the same as the original unresolved defect.So much for Bertazzoni standing by its products! Looks pretty, performs not so well. I now wish I had bought the same Bosch range that I own in NYC which has given me not one ounce of agita in the 7 years I’ve owned it.

We love our Berti

This is our first experience with induction cooking. All I can say is, it is Amazing! Complete control like gas but without any fire risk. That includes a coil range as well.I cannot see going back to anything other than induction. We already used stainless steel cookware, so we did not need to buy anything additional. Just make sure you do your research so you are not surprised if your current cookware does not work with induction. A simple test with a magnet will tell you if your cookware is induction compatible.The oven is also amazing. There is a learning curve when going from a conventional oven. What has helped us, we also have a countertop Emeril French door air fryer/oven. The setup on our Berti is basically the same, only much larger. When I explain ... MoreThis is our first experience with induction cooking. All I can say is, it is Amazing! Complete control like gas but without any fire risk. That includes a coil range as well.I cannot see going back to anything other than induction. We already used stainless steel cookware, so we did not need to buy anything additional. Just make sure you do your research so you are not surprised if your current cookware does not work with induction. A simple test with a magnet will tell you if your cookware is induction compatible.The oven is also amazing. There is a learning curve when going from a conventional oven. What has helped us, we also have a countertop Emeril French door air fryer/oven. The setup on our Berti is basically the same, only much larger. When I explain this to our guests, they always find that very amusing.We also purchased the slide rails for each shelf option. This is something I highly recommend doing. The slide rails are something you never knew you needed until you have them.We have not had our Berti for all that long, but so far I cannot say anything bad about it.If we ever sell our home, our Berti will be coming with us.

We lover our Berti !

This is first induction range I have ever owned or used. Induction, is simply amazing! If you go with an induction range or cooktop, make sure you have the proper cookware that will work with induction. Fortunately, I love cooking with stainless steel, so all my cookware was compatible. You can do a simple test by seeing if a magnet will stick to the bottom. If it doesn't stick, it is not compatible with induction.Induction is commonly used in Europe and is just starting to become popular in the States. The technology behind induction is so simple, we should have been doing this long ago.My wife and so far absolutely LOVE our Berti! The oven is amazing to cook in, just be aware there is a learning curve if you are used to a conventional oven. The induction ... MoreThis is first induction range I have ever owned or used. Induction, is simply amazing! If you go with an induction range or cooktop, make sure you have the proper cookware that will work with induction. Fortunately, I love cooking with stainless steel, so all my cookware was compatible. You can do a simple test by seeing if a magnet will stick to the bottom. If it doesn't stick, it is not compatible with induction.Induction is commonly used in Europe and is just starting to become popular in the States. The technology behind induction is so simple, we should have been doing this long ago.My wife and so far absolutely LOVE our Berti! The oven is amazing to cook in, just be aware there is a learning curve if you are used to a conventional oven. The induction cooktop is just as easy to control as gas. The cooktop also is so much safer than coils or gas. We have small grandchildren and there is very little burn hazard with induction or risk of fire.Maybe a strange comparison, but we also have an Emeril French Door air fryer/convection countertop oven that we use almost everyday. The Berti oven works exactly the same way and configuration. This reduced the learning curve for us exponentially.When I show off our Berti to guests, I tell them of the comparison and they always get a funny look on their face until I show them the two and how they both work. Then they expression changes to "oh wow, that is so cool."We also purchased additional slides for the internal oven shelves. This is a feature you didn't know you needed until have it.We have not had our Berti for very long, but so far it is AMAZING and we nothing bad to say about it.One last note, if you have a Roomba vacuum, they can fit under the range with the free standing legs. This is another plus. :-)

[Rewarded Review] Italian for garbage

bought this expensive bit of trash three years ago. within the first couple months the oven glass exploded. then the digital controller and internal thermometer stopped working. it became stuck on digital probe mode. glass was replaced. heat warped. replaced. and then exploded one more. all while still being stuck in food probe mode and not turning on 50% of the time.for some people, this is an expensive purchase. for some people, buying in oven is a big deal and they expect it to last. but at the very least they expect it to work consistently for a few years. the cost makes one think it would.Bertazzoni has done the minimum to solve this. and now they are saying the new glass (third replacement we’ve needed) is out of warranty. all this issue with exploding ... Morebought this expensive bit of trash three years ago. within the first couple months the oven glass exploded. then the digital controller and internal thermometer stopped working. it became stuck on digital probe mode. glass was replaced. heat warped. replaced. and then exploded one more. all while still being stuck in food probe mode and not turning on 50% of the time.for some people, this is an expensive purchase. for some people, buying in oven is a big deal and they expect it to last. but at the very least they expect it to work consistently for a few years. the cost makes one think it would.Bertazzoni has done the minimum to solve this. and now they are saying the new glass (third replacement we’ve needed) is out of warranty. all this issue with exploding glass has also warped and compromised the door itself.in short, this range is a lemon. and Bertazzoni doesn’t stand behind their product.yeah, sometimes Italian stuff is high end, world class designed stuff. but sometimes it’s the Bertazzoni induction range. and it’s good looking garbage.