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Elgato Facecam - Webcam - colour (Day&Night) - fixed focal - USB 3.0
Elgato Facecam - Webcam - colour (Day&Night) - fixed focal - USB 3.0
Elgato Facecam - Webcam - colour (Day&Night) - fixed focal - USB 3.0
Elgato Facecam - Webcam - colour (Day&Night) - fixed focal - USB 3.0
Elgato Facecam - Webcam - colour (Day&Night) - fixed focal - USB 3.0
Elgato Facecam - Webcam - colour (Day&Night) - fixed focal - USB 3.0

Elgato Facecam - Webcam - colour (Day&Night) - fixed focal - USB 3.0

$105.00

(768 reviews)

Stunning quality Bring your streaming to the next level with the Elgato Facecam Full HD Streaming Webcam. It uses a Sony sensor optimised for indoor use and a 24mm lens to produce a sharp and vibrant picture with true-to-life colours. It also films at 60 fps for realistic motion, whether you're filming a vlog or streaming on Twitch. Uncompressed video Unlike traditional webcams, the Elgato Facecam records uncompressed 10-bit YUV video. That means you'll get extremely low latency without any compression artifacts. Get cleaner results when you're editing your footage or keying out a green screen as there's more data to work with. Customisable settings Featuring optimised fixed focus, feel free to move around. The Elgato Facecam will keep you in sharp focus. And its dynamic image processing will make sure the colours appear vibrant and natural, day or night. If there's anything you'd like to tweak, the Facecam camera hub software gives you full manual control. You can change the field of view, exposure, shutter speed and more to make everything look just the way you like it.

Stunning quality Bring your streaming to the next level with the Elgato Facecam Full HD Streaming Webcam. It uses a Sony sensor optimised for indoor use and a 24mm lens to produce a sharp and vibrant picture with true-to-life colours. It also films at 60 fps for realistic motion, whether you're filming a vlog or streaming on Twitch. Uncompressed video Unlike traditional webcams, the Elgato Facecam records uncompressed 10-bit YUV video. That means you'll get extremely low latency without any compression artifacts. Get cleaner results when you're editing your footage or keying out a green screen as there's more data to work with. Customisable settings Featuring optimised fixed focus, feel free to move around. The Elgato Facecam will keep you in sharp focus. And its dynamic image processing will make sure the colours appear vibrant and natural, day or night. If there's anything you'd like to tweak, the Facecam camera hub software gives you full manual control. You can change the field of view, exposure, shutter speed and more to make everything look just the way you like it.

Elgato Facecam - Webcam - colour (Day&Night) - fixed focal - USB 3.0

(768 reviews)

Stunning quality Bring your streaming to the next level with the Elgato Facecam Full HD Streaming Webcam. It uses a Sony sensor optimised for indoor use and a 24mm lens to produce a sharp and vibrant picture with true-to-life colours. It also films at 60 fps for realistic motion, whether you're filming a vlog or streaming on Twitch. Uncompressed video Unlike traditional webcams, the Elgato Facecam records uncompressed 10-bit YUV video. That means you'll get extremely low latency without any compression artifacts. Get cleaner results when you're editing your footage or keying out a green screen as there's more data to work with. Customisable settings Featuring optimised fixed focus, feel free to move around. The Elgato Facecam will keep you in sharp focus. And its dynamic image processing will make sure the colours appear vibrant and natural, day or night. If there's anything you'd like to tweak, the Facecam camera hub software gives you full manual control. You can change the field of view, exposure, shutter speed and more to make everything look just the way you like it.

Stunning quality Bring your streaming to the next level with the Elgato Facecam Full HD Streaming Webcam. It uses a Sony sensor optimised for indoor use and a 24mm lens to produce a sharp and vibrant picture with true-to-life colours. It also films at 60 fps for realistic motion, whether you're filming a vlog or streaming on Twitch. Uncompressed video Unlike traditional webcams, the Elgato Facecam records uncompressed 10-bit YUV video. That means you'll get extremely low latency without any compression artifacts. Get cleaner results when you're editing your footage or keying out a green screen as there's more data to work with. Customisable settings Featuring optimised fixed focus, feel free to move around. The Elgato Facecam will keep you in sharp focus. And its dynamic image processing will make sure the colours appear vibrant and natural, day or night. If there's anything you'd like to tweak, the Facecam camera hub software gives you full manual control. You can change the field of view, exposure, shutter speed and more to make everything look just the way you like it.

$105.00 - $205.71

in 3 offers

The lowest price for Elgato Facecam - Webcam - colour (Day&Night) - fixed focal - USB 3.0 right now is $105.00 at CeX, compared across 3 retailers.

The all-time low was $69.00 on 15 Feb 2026 — today's price is 52% above the lowest ever. It has been notably cheaper before — worth setting a price alert.

Prices last updated 1 July 2026.

Price comparison

Price data powered by pricesAPI.io

Last updated at 01/07/2026 02:47:20

Please note: price history and price alerts are not available for some stores, including Amazon.com.au.
CeX

$105.00

Elgato Facecam 1080p USB-C Webcam, A

Free delivery

Cash Converters

$130.00

Elgato Premium Full HD Webcam Black Camera - Other

Delivery $19.45

Desertcart.ae

$205.71

Elgato Facecam - 1080p60 True Full HD Webcam for Live Streaming, Gaming, Video Calls, Sony Sensor, Light Correction, DSLR Style Control, Works with OB

Free delivery between 10–15 July

Price history

Price history

Please note: price history and price alerts are not available for some stores, including Amazon.com.au.

Reviews

A Budget Creator's Dream
14 October 2023Alexander

originally posted on bestbuy.com

This product's performance will very largely depend on the environment in which it's set up. For me, the image quality out of the box with settings on auto was what you'd expect out maybe a mid-range laptop webcam. But in fairness my desk is in a pretty challenging, low-light environment.A few tweaks in the Camera Hub software (which is nice, nothing mind blowing but does what you expect it to) and the addition of some direct light on me and the picture went from not great to actually very nice.I'd say this webcam will probably do a satisfactory job if you do nothing but plug it in and use as is, but if you have access to photo/video lights (I used a couple Neewer LED panels, but I'm sure even a cheap ring light would help a lot) or have your desk in front of a ... MoreThis product's performance will very largely depend on the environment in which it's set up. For me, the image quality out of the box with settings on auto was what you'd expect out maybe a mid-range laptop webcam. But in fairness my desk is in a pretty challenging, low-light environment.A few tweaks in the Camera Hub software (which is nice, nothing mind blowing but does what you expect it to) and the addition of some direct light on me and the picture went from not great to actually very nice.I'd say this webcam will probably do a satisfactory job if you do nothing but plug it in and use as is, but if you have access to photo/video lights (I used a couple Neewer LED panels, but I'm sure even a cheap ring light would help a lot) or have your desk in front of a window so the sun shines on you, this webcam can look as good as a mirrorless camera.With it being a 60fps camera, if you do have the lighting necessary to keep your ISO down and shutter speed high, this thing can pretty convincingly mimic setups that cost many times more and I can wholeheartedly recommend it. The only real giveaway is a lack of the natural bokeh that proper dedicated camera lenses have. Even then, the blur background effect is very good. It won't fool anyone into thinking you're on a mirrorless setup, but it's actually surprisingly really good at keeping *only you* in focus.This webcam is very much geared towards creators who likely have other resources to help get the most out of it. If you fall into that category, it's a steal. If not, it probably won't look as good as what you expect for the price.

Amazing Quality Facecam!
1 September 2023Chris

originally posted on bestbuy.com

The Camera/Facecam is Awesome, i absolutely recommend it. The mount is perfect for any monitor. The clarity and quality are great, i love that it comes with the lens cap to protect the lens and convenient for privacy. Streamimg with it is flawless and zoom calls are clear and the light sensors are really good, it works good in a low light setting, which is perfect for late night streams and gaming. The Full HD, Low Latency and The studio quality Lens is why i chose this, ever since i saw it at CES innovation rewards in 2022 where it won Honoree, I was finally able to get my hands on one and im definitely not going back to my old face cam brands. Elgato for life lol. If they come out with a really good 4K edition in the future i will definitely upgrade, but the ... MoreThe Camera/Facecam is Awesome, i absolutely recommend it. The mount is perfect for any monitor. The clarity and quality are great, i love that it comes with the lens cap to protect the lens and convenient for privacy. Streamimg with it is flawless and zoom calls are clear and the light sensors are really good, it works good in a low light setting, which is perfect for late night streams and gaming. The Full HD, Low Latency and The studio quality Lens is why i chose this, ever since i saw it at CES innovation rewards in 2022 where it won Honoree, I was finally able to get my hands on one and im definitely not going back to my old face cam brands. Elgato for life lol. If they come out with a really good 4K edition in the future i will definitely upgrade, but the storage/upload files are too large to be practical, especially with streaming services/youtube, etc. 1080p will honestly be fine for a few more years, so ill enjoy every minute of it while i can. I recommend Downloading OBS studio though as your software since it does not come with its own built in program, trust me you will thank me for that especially if your a streamer.

Clearest camera of any that I've owned
9 December 2022JeffyC

originally posted on bestbuy.com

Clearest camera of any that I've owned. It's so good that I turned around and bought another for my wife. Definitely download the software, Elgato Camera Hub, and upgrade the firmware by clicking on the 3 horizonal lines icon on the device section. That made the video quality better. It is much larger than the typical webcam because the lens is larger so it can capture more light and better image. Wants to be plugged into USB3 port. Only con, is the lens cap. Useless. Difficult to put on and take off. Manufactures should know after this much time on the market, consumers want a flip-up door. I taped a card that I flip up/down.

Specification

General
Device TypeWebcam
Connectivity TechnologyWired
Width7.9 cm
Depth5.8 cm

Price comparison

Updated 3 days ago
Please note: price history and price alerts are not available for some stores, including Amazon.com.au.
CeX

$105.00

Elgato Facecam 1080p USB-C Webcam, A

Free delivery

Cash Converters

$130.00

Elgato Premium Full HD Webcam Black Camera - Other

Delivery $19.45

Desertcart.ae

$205.71

Elgato Facecam - 1080p60 True Full HD Webcam for Live Streaming, Gaming, Video Calls, Sony Sensor, Light Correction, DSLR Style Control, Works with OB

Free delivery between 10–15 July

Price history

Price history

Please note: price history and price alerts are not available for some stores, including Amazon.com.au.

Reviews

A Budget Creator's Dream
14 October 2023

This product's performance will very largely depend on the environment in which it's set up. For me, the image quality out of the box with settings on auto was what you'd expect out maybe a mid-range laptop webcam. But in fairness my desk is in a pretty challenging, low-light environment.A few tweaks in the Camera Hub software (which is nice, nothing mind blowing but does what you expect it to) and the addition of some direct light on me and the picture went from not great to actually very nice.I'd say this webcam will probably do a satisfactory job if you do nothing but plug it in and use as is, but if you have access to photo/video lights (I used a couple Neewer LED panels, but I'm sure even a cheap ring light would help a lot) or have your desk in front of a ... MoreThis product's performance will very largely depend on the environment in which it's set up. For me, the image quality out of the box with settings on auto was what you'd expect out maybe a mid-range laptop webcam. But in fairness my desk is in a pretty challenging, low-light environment.A few tweaks in the Camera Hub software (which is nice, nothing mind blowing but does what you expect it to) and the addition of some direct light on me and the picture went from not great to actually very nice.I'd say this webcam will probably do a satisfactory job if you do nothing but plug it in and use as is, but if you have access to photo/video lights (I used a couple Neewer LED panels, but I'm sure even a cheap ring light would help a lot) or have your desk in front of a window so the sun shines on you, this webcam can look as good as a mirrorless camera.With it being a 60fps camera, if you do have the lighting necessary to keep your ISO down and shutter speed high, this thing can pretty convincingly mimic setups that cost many times more and I can wholeheartedly recommend it. The only real giveaway is a lack of the natural bokeh that proper dedicated camera lenses have. Even then, the blur background effect is very good. It won't fool anyone into thinking you're on a mirrorless setup, but it's actually surprisingly really good at keeping *only you* in focus.This webcam is very much geared towards creators who likely have other resources to help get the most out of it. If you fall into that category, it's a steal. If not, it probably won't look as good as what you expect for the price.

Alexander originally posted on bestbuy.com
Amazing Quality Facecam!
1 September 2023

The Camera/Facecam is Awesome, i absolutely recommend it. The mount is perfect for any monitor. The clarity and quality are great, i love that it comes with the lens cap to protect the lens and convenient for privacy. Streamimg with it is flawless and zoom calls are clear and the light sensors are really good, it works good in a low light setting, which is perfect for late night streams and gaming. The Full HD, Low Latency and The studio quality Lens is why i chose this, ever since i saw it at CES innovation rewards in 2022 where it won Honoree, I was finally able to get my hands on one and im definitely not going back to my old face cam brands. Elgato for life lol. If they come out with a really good 4K edition in the future i will definitely upgrade, but the ... MoreThe Camera/Facecam is Awesome, i absolutely recommend it. The mount is perfect for any monitor. The clarity and quality are great, i love that it comes with the lens cap to protect the lens and convenient for privacy. Streamimg with it is flawless and zoom calls are clear and the light sensors are really good, it works good in a low light setting, which is perfect for late night streams and gaming. The Full HD, Low Latency and The studio quality Lens is why i chose this, ever since i saw it at CES innovation rewards in 2022 where it won Honoree, I was finally able to get my hands on one and im definitely not going back to my old face cam brands. Elgato for life lol. If they come out with a really good 4K edition in the future i will definitely upgrade, but the storage/upload files are too large to be practical, especially with streaming services/youtube, etc. 1080p will honestly be fine for a few more years, so ill enjoy every minute of it while i can. I recommend Downloading OBS studio though as your software since it does not come with its own built in program, trust me you will thank me for that especially if your a streamer.

Chris originally posted on bestbuy.com
Clearest camera of any that I've owned
9 December 2022

Clearest camera of any that I've owned. It's so good that I turned around and bought another for my wife. Definitely download the software, Elgato Camera Hub, and upgrade the firmware by clicking on the 3 horizonal lines icon on the device section. That made the video quality better. It is much larger than the typical webcam because the lens is larger so it can capture more light and better image. Wants to be plugged into USB3 port. Only con, is the lens cap. Useless. Difficult to put on and take off. Manufactures should know after this much time on the market, consumers want a flip-up door. I taped a card that I flip up/down.

JeffyC originally posted on bestbuy.com
Disappointed - Requires very good lighting
21 October 2022

I had purchased the Elgato Facecam to replace my early pandemic setup. During the pandemic I, like many others, couldn't get ahold of a webcam to work from home with. I used my old Blackmagic Pocket cinema camera hooked up to the Elgato Camlink via HDMI into OBS. It worked well except the blackmagic was a lot more power hungry and overkill for a webcam.I purchased the Elgato Facecam after watching reviews and seeing how good the quality was. I could never get the quality to match that of the reviewers. I understood you needed decent lighting but even with my multiple lights/lamps and a small key-light I just couldn't get it to the same noise-free quality.The software is... tempormental. Others have not had these issues, but for me the software refused to save ... MoreI had purchased the Elgato Facecam to replace my early pandemic setup. During the pandemic I, like many others, couldn't get ahold of a webcam to work from home with. I used my old Blackmagic Pocket cinema camera hooked up to the Elgato Camlink via HDMI into OBS. It worked well except the blackmagic was a lot more power hungry and overkill for a webcam.I purchased the Elgato Facecam after watching reviews and seeing how good the quality was. I could never get the quality to match that of the reviewers. I understood you needed decent lighting but even with my multiple lights/lamps and a small key-light I just couldn't get it to the same noise-free quality.The software is... tempormental. Others have not had these issues, but for me the software refused to save any settings to the device (tried multiple USB cables and ports). The software settings would also reset on close.The build quality is good, its bigger than expected and the FOV is decent. Its a decent webcam its just not as good as I expected.Really only buy if you plan on properly setting up lighting or using it in a very bright room! Back to the blackmagic for me.

Marb originally posted on scan.co.uk
Impressive
30 September 2023

The Elgato Webcam is a game-changer for anyone seeking a reliable and high-quality webcam solution. Whether you're a content creator, a professional in need of a top-tier video conferencing tool, or just someone who wants to upgrade their video quality, the Elgato Webcam has a lot to offer.One of the standout features of this webcam is its exceptional video clarity. With a resolution of up to 1080p at 60fps, it delivers crisp and detailed video, ensuring that you look your best during live streams, video conferences, or online meetings. The auto-focusing capability is quick and precise, ensuring that you stay in sharp focus even when you move around.The Elgato Webcam also offers impressive low-light performance. It adapts well to different lighting conditions, ... MoreThe Elgato Webcam is a game-changer for anyone seeking a reliable and high-quality webcam solution. Whether you're a content creator, a professional in need of a top-tier video conferencing tool, or just someone who wants to upgrade their video quality, the Elgato Webcam has a lot to offer.One of the standout features of this webcam is its exceptional video clarity. With a resolution of up to 1080p at 60fps, it delivers crisp and detailed video, ensuring that you look your best during live streams, video conferences, or online meetings. The auto-focusing capability is quick and precise, ensuring that you stay in sharp focus even when you move around.The Elgato Webcam also offers impressive low-light performance. It adapts well to different lighting conditions, making it a reliable choice for those who don't always have perfect studio lighting setups. The built-in noise-canceling microphone is decent, but for the best audio quality, I would recommend using an external microphone for more professional results.Installation and setup are straightforward, making it accessible to both tech-savvy users and those less experienced with hardware. It's compatible with most video streaming and conferencing software, which is a significant advantage for seamless integration into your existing workflow.One area where the Elgato Webcam could improve is the field of view. It offers a 78-degree field of view, which may be a bit limited for some users who want to capture more of their surroundings. An adjustable field of view or a wider-angle option would be a welcome addition in future iterations.In conclusion, the Elgato Webcam is a powerful and reliable choice for those looking to upgrade their webcam game. Its exceptional video quality, ease of use, and adaptability to different lighting conditions make it a top contender in its class. While it may not have the widest field of view, its other features more than compensate for this minor limitation. Whether you're a content creator or a professional, the Elgato Webcam is well worth considering for your video recording and conferencing needs.

D K Z originally posted on jbhifi.com.au
Might Be Good, But for Me Nope
27 July 2022

So this thing has been the most frustrating webcam experience I've ever had. I got this specifically to use mostly with GeForce to record while playing games. Unfortunately, this camera is somehow one of the extremely few cameras that is not compatible with GeForce. Turns out a lot of other people ran into this problem as well. If you try to use it, it will turn on and record but it only records in green and magenta, so you get a feed that is just green and purple, and the feed also freezes throughout. Downloading the driver was a mess too, turns out you can't download it on FireFox. If you get this, make sure to use Chrome or something other than FireFox. Shame too, it's a very nice webcam it just has so many issues that affect what I wanted to use it for that it ... MoreSo this thing has been the most frustrating webcam experience I've ever had. I got this specifically to use mostly with GeForce to record while playing games. Unfortunately, this camera is somehow one of the extremely few cameras that is not compatible with GeForce. Turns out a lot of other people ran into this problem as well. If you try to use it, it will turn on and record but it only records in green and magenta, so you get a feed that is just green and purple, and the feed also freezes throughout. Downloading the driver was a mess too, turns out you can't download it on FireFox. If you get this, make sure to use Chrome or something other than FireFox. Shame too, it's a very nice webcam it just has so many issues that affect what I wanted to use it for that it is completely useless. For general webcam uses? Sure, you will probably love this. But if you specifically intend to use this at all with GeForce, it just doesn't work, and Nvidia and Elgato both have not fixed it, this has been an issue since November of last year so I don't expect either of them to fix it at this point. Huge bummer.

Kyle originally posted on bestbuy.com
Pricey, but offers some unique features
13 May 2023

Expensive webcam. Lots of features. Gives the option to use an artificial green screen even if you don't have one and it works pretty well. The resolution is good but I'm not a fan of the slight fish eye effect you get from the lens at further distances. The auto adjustments are just ok and don't perform well with darker backgrounds. You can also integrate this in to your Elgato ecosystem if you use a stream deck. It does perform better than most webcams around this price range, but the next step up, like a mirror -less camera will up your budget considerably. Not a bad buy but other webcams may perform close to this one if you don't use the Elgato ecosystem and don't require high refresh rates. If you are just using your cam for work meetings and simple tasks I ... MoreExpensive webcam. Lots of features. Gives the option to use an artificial green screen even if you don't have one and it works pretty well. The resolution is good but I'm not a fan of the slight fish eye effect you get from the lens at further distances. The auto adjustments are just ok and don't perform well with darker backgrounds. You can also integrate this in to your Elgato ecosystem if you use a stream deck. It does perform better than most webcams around this price range, but the next step up, like a mirror -less camera will up your budget considerably. Not a bad buy but other webcams may perform close to this one if you don't use the Elgato ecosystem and don't require high refresh rates. If you are just using your cam for work meetings and simple tasks I would look for a cheaper option.

Chris originally posted on bestbuy.com
Solid stuff, but not w/o a couple hiccups
25 June 2022

The good:- Solid picture quality in well-lit rooms, but it diminishes significantly in low light or poorly-lit environments.- Manual focus is great, but the controls could be a bit more granular.- Software is great. Features aren't super extensive, but they aren't anemic, either, and they're well laid-out. Being able to save your settings directly to the camera instead of having to readjust them w/ each new computer is a fantastic feature I wish more webcams had.The 'meh':- Lens cap is very secure, but to the point it's actually a pain to remove.The bad:- Severe fragmenting issue occasionally when powering on. Requires numerous software and/or hardware resets to resolve (sometimes two, sometimes ten).- Saving settings occasionally completely fudges them. ... MoreThe good:- Solid picture quality in well-lit rooms, but it diminishes significantly in low light or poorly-lit environments.- Manual focus is great, but the controls could be a bit more granular.- Software is great. Features aren't super extensive, but they aren't anemic, either, and they're well laid-out. Being able to save your settings directly to the camera instead of having to readjust them w/ each new computer is a fantastic feature I wish more webcams had.The 'meh':- Lens cap is very secure, but to the point it's actually a pain to remove.The bad:- Severe fragmenting issue occasionally when powering on. Requires numerous software and/or hardware resets to resolve (sometimes two, sometimes ten).- Saving settings occasionally completely fudges them. Only solution seems to be setting everything up again and hoping the camera behaves.- Pricey. If you use webcams only on occasion or mostly for video chatting, go for something cheaper (maybe w/ a built-in mic). If you need a decent webcam for streaming or other video content creation, this is a solid option.

TakoyakiBoi originally posted on bestbuy.com
The product is held down by its' software.
1 March 2023

I bought this camera to do two things: The first is to record college classes, and the second was to entertain my friends. I could do neither, in the end the Elgato Facecam requires you to download a piece of software called "Elgato Camera Hub" and this is where the problems begin. The hub acts as a way for you to manage image quality and settings, and the hardware is amazingly clear and precise, but the hub cannot record and isn't meant to. You can ONLY use another program with the Hub active because it's (what I assume) what creates the image from the camera. Activating the camera using a program like your default Windows 10 Camera app will result in a screen telling you to activate the Elgato Camera Hub. However, even with the hub ACTIVE it will give you the same ... MoreI bought this camera to do two things: The first is to record college classes, and the second was to entertain my friends. I could do neither, in the end the Elgato Facecam requires you to download a piece of software called "Elgato Camera Hub" and this is where the problems begin. The hub acts as a way for you to manage image quality and settings, and the hardware is amazingly clear and precise, but the hub cannot record and isn't meant to. You can ONLY use another program with the Hub active because it's (what I assume) what creates the image from the camera. Activating the camera using a program like your default Windows 10 Camera app will result in a screen telling you to activate the Elgato Camera Hub. However, even with the hub ACTIVE it will give you the same message, rending programs like OBS Studio unable to work with it without constantly turning the Hub off and on repeatedly.To make matters worse, any program that uses motion capture like PrprLive or VTube Studio will NOT be allowed to pick up motion on the camera for the same reasons as OBS will not work. Elgato needs to change this, they need to make stable software that is able to WORK with any program that needs it. The fact that the Hub renders the camera useless is a crime, and the fact that their helpdesk mentions nothing of what to do in these scenarios is merely a slap in the face.

TraceT originally posted on bestbuy.com
Worked the first time, then hasn't worked since
22 March 2022

Purchased this product, went to take it home, got it to set up where I wanted, then installed updated software that is required to use. It worked the first time after one use then when I unplugged USB from 3.0 port while moving other cable wires and USB ports around, it hasn't worked since. I've tried switching to multiple USB 3.0 ports, reinstalled Camera Hub (Required to use) software including downloading older versions, followed technical support guide on Elgato Support website, Uninstall all USB Ports then reconnecting after restarting computer, and used different softwares thinking maybe it should be ready to go as long as settings are set the way it should be. All steps I've tried and the amount of time researching on solutions wasn't worth it.I also tried ... MorePurchased this product, went to take it home, got it to set up where I wanted, then installed updated software that is required to use. It worked the first time after one use then when I unplugged USB from 3.0 port while moving other cable wires and USB ports around, it hasn't worked since. I've tried switching to multiple USB 3.0 ports, reinstalled Camera Hub (Required to use) software including downloading older versions, followed technical support guide on Elgato Support website, Uninstall all USB Ports then reconnecting after restarting computer, and used different softwares thinking maybe it should be ready to go as long as settings are set the way it should be. All steps I've tried and the amount of time researching on solutions wasn't worth it.I also tried switching to different USB 3.0 to USB-C wires since there have been multiple reports on other customer's purchasing this product, but not working at all due to the USB cable cord (Included with product) being "defective". It's very unfortunate a device being this good in quality doesn't work right and spending unnecessary amount on spare cables shouldn't be needed. I was looking forward on using this device instead of Logitech camera. Don't have any other options left so leaves me no choice but to return product back to the store and switch to another similar high quality product from another brand name.

Code originally posted on bestbuy.com

Specification

General
Device TypeWebcam
Connectivity TechnologyWired
Width7.9 cm
Depth5.8 cm

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