I like the 2 umbrellas I’ve ordered although one cane damaged. I’m in contact with company to get it replaced but communication has stopped. Hopefully they will contact me and I can get an undamaged product. Packaging was not very protective. . I will weigh in again if/when I hear back.

This product was the worst product I have ever bought anywhere. It came damaged twice and then the third one the bar holding the umbrella snapped. It was actually a Xmas present and I was so embarrassed. Photos have already been sent to the complaints department. Now waiting on a refund. Shonky product.

I thought 2.5 metres was a bit small and it was just right for my patio provides plenty of shade I would recommend this outdoor umbrella it was easy to assemble too.

it was missing a couple of small hardware pieces but I made do. it's quite a large coverage umbrella

Looks the part apart from a permanent tilt of the main shaft.Very unstable in the slightest of breezes. Wooden extensions to ribs keep falling out.Cloth appears flimsy but may be ok.

Customer service lacking.

The umbrella was just as I imagined large enough to cover most of my living space but it came with a small piece missing and when I asked for a replacement part they sent wrong piece and I sent picture twice but no response or even offer of a discount since I chose to keep the umbrella. A bit disappointed with the service.

Effective when you've used your brain

No instructions provided but then I didn't need any - some might. Also get a couple of paving slabs as a counter-weight. Good product, it covers our patio, probably wouldn't leave it unattended if there is a chance of strong breezes etc.

I thought that the parasols

I thought that the parasols would withstand gentle breezes but it didn’t!!! We nearly had to retrieve it from the garden behind our over a 6ft fence! Therefore it doesn’t do the job that we bought it for. To shield us from the sun.

weak plates

it is novel attractive and easy for problems to be sorted out , however , the fundamental design of the two top plates supporting the parasol is flawed . they are not strong enough to cope with any sway in a breeze. i had to clamp them , after they had bent .