HP Poly Voyager 4320 UC Stereo BT700 USB-A Headset

Fantastic headset for the workplace with cancelling out background noise and coworkers. I particularly like the L and R pattern in the headset to remind me which is which because the mic is on the right. The sound and microphone are clear. You can sync to both laptop and mobile at the same time. But I give it 1 star less because the audio on my iPhone can hardly be heard. And when I am on the phone, my iPhone keeps switching the audio to the headset. I had to remove the headset from my Bluetooth to continue using my iPhone. So much potential for a tiny disappointment.

Best eva!

I have been a fan of "Plantronics'" headphone products since I started using them in 1994. And twice since then, someone thought they were being thrifty and bought the "less expensive" brand because "surely they are all as good as the other..." Is what I would hear proclaimed throughout the office. Only for those of us who had to use it - we quickly learned its' deficiencies. When Plantronics was sold, I had been a fan of "Plantronics'" headphone products since I started using them in 1994. And twice since then, someone thought they were being thrifty and bought the "less expensive" brand because "surely they are all as good as the other..." Is what I would hear proclaimed throughout the office. Only for those of us who had to use it - we quickly learned its' ... MoreI have been a fan of "Plantronics'" headphone products since I started using them in 1994. And twice since then, someone thought they were being thrifty and bought the "less expensive" brand because "surely they are all as good as the other..." Is what I would hear proclaimed throughout the office. Only for those of us who had to use it - we quickly learned its' deficiencies. When Plantronics was sold, I had been a fan of "Plantronics'" headphone products since I started using them in 1994. And twice since then, someone thought they were being thrifty and bought the "less expensive" brand because "surely they are all as good as the other..." Is what I would hear proclaimed throughout the office. Only for those of us who had to use it - we quickly learned its' deficiencies. When Plantronics was sold, I was concerned that the quality of their products would go the way of th, e wallaby – but I was proven wrong - these headphones are amazing.

Plantronics/Poly Voyager 4320-M UC Bluetooth Headset V4320-M USB-A, With Charging Stand

This is a great headset especially if you’re taking calls constantly as part of your profession. The battery life carries me through 2-3 days before I have to recharge. The headset is comfortable (as someone with a larger head) and its shape makes it easy to slide off after a call. The only thing to note is sometimes there’s difficulty in keeping the volume level the same once connected to the laptop although that’s not a normal occurrence. The charging station is easy and straight forward. The headset is perfect for anyone looking to work from home.

[Rewarded Review] Good for the work at home crew!

Although I’ve used other Plantronics single ear headsets before, and used Polycom speaker phones in conference rooms in my past working life when situated in an office, I did not know that Plantronics acquired Polycom in 2018 in order to create a leader in voice and video collaboration technology.However, the experience of living through a global pandemic and working exclusively from home made the use of a comfortable headset for daily video conference calls a must. My requirements were to find a headset that did not produce ear fatigue like in ear buds and had all day comfort. I want to be able to participate in Teams calls, answer my cell phone, and listen to music without having to switch back and forth between different types of headsets. The Voyager 4320 UC ... MoreAlthough I’ve used other Plantronics single ear headsets before, and used Polycom speaker phones in conference rooms in my past working life when situated in an office, I did not know that Plantronics acquired Polycom in 2018 in order to create a leader in voice and video collaboration technology.However, the experience of living through a global pandemic and working exclusively from home made the use of a comfortable headset for daily video conference calls a must. My requirements were to find a headset that did not produce ear fatigue like in ear buds and had all day comfort. I want to be able to participate in Teams calls, answer my cell phone, and listen to music without having to switch back and forth between different types of headsets. The Voyager 4320 UC meets all of those requirements superbly.To start at the beginning, the packaging is pretty sturdy to prevent any shipment crushes. Besides the headset itself, the box includes a USB-C charging cable, a BT700 USB Adapter (which has been paired to the headset at the factory) and a soft carrying case.The Voyager 4320 UC is a product that enhances productivity by connecting to both a desktop and a mobile device simultaneously via multi point technology (up to eight devices can be paired to it). Bluetooth is v5.2 The Bluetooth range is a generous 164 feet (50 meters) thanks to the custom USB adapter. The adapter is paired to the headset at the factory, but you can re-pair it if you need to.It is strongly recommended to use the supplied Bluetooth adapter rather than relying on the personal computer’s Bluetooth to achieve this kind of range. There’s a light on the dongle to display status: flashing red and blue indicates pairing, solid blue means the headset is connected, flashing blue indicates on a call, solid red indicates mute is on, and flashing purple shows that streaming media is coming from the computer. . The USB-C Charging cable is 4.9 foot (1.5 meters) long. I did not test it using Zoom, but did find it easy to use with Microsoft TeamsAlthough multipoint technology is becoming more prevalent with in ear headphones, it’s satisfying to see it being brought to this type of headset and is easy to configure.There are status lights on the headset to indicate to people around you (whether still at home or back in an office)The flexible boom mic is attached to the right ear cup; you can flip the headset around and swing it over if you prefer your mic on the left.The weight of the headset is .35 lbs (162 g). I normally experience ear fatigue when using in ear buds all day long, so this is a good solution to the work from home situation.The head band and both ear cups are well padded, although the headset felt a bit tight the first few days of use. I didn’t have any problems with wearing glasses while wearing the headset, which is good to know if you do wear glasses while working. The head band can be adjusted to accommodate varying head sizes.The headset has about an 80% charge in the box so you can begin to use it immediately. The battery life is supplied by a 350 mAH lithium ion. Although it’s rated at 24 hours wireless talk time (listening time is 47 hours), you can plug in the charging cable and use it as a wired device if you don’t have time to charge it. It’s rated at 1.6 hours for a full charge, and you can get 10 hours of listening time after a 15 minute charge. Standby time is up to 50 days.The box contains a Quick Start card with a QR code that links to the online manual from your phone. The card itself shows a view of the manual controls as well as how to quickly connect to a computer and to pair it with your mobile device.I downloaded the Poly Lens desk app for a Windows PC (MAC app version is also available) to allow for customization, since it’s not intuitive for adjusting the voice audio for phone calls in order to hear my own voice through the headset. I had to read the manual online to get it to work the way I wanted. The box contains a printed manual, but the print but it’s so much easier to read it on line. The Lens app will also indicate battery status.I don’t normally use Siri, Google Assistant or Cortana, but you can designate one of these as your default voice assistant if you use them.There are two mics in the boom, and something called Acoustic Fence technology that creates a virtual fence around you for major noise reduction. People listening to me on calls commented on how clear and crisp my voice sounded for a Bluetooth headset. They did not hear any room noises (like a dog barking or garbage trucks going by the house) so the fence must be doing its job pretty well.When not on calls, the sound is excellent for listening to music during the day. I was pleasantly surprised how high quality the sound is and is comparable to higher priced music headphones. The lows and the mids seem well balanced.The headset itself has easy to use physical controls are call answer/end, mute, volume +/-, power on/off/pairing. When not on a call and connected to a desktop computer you can tap the TEAMS button to view the TEAMS app (TEAMS app on the phone is not supported)Overall, this takes a little bit of getting used to compared to other types of in ear headphones. In ear buds don’t always interact seamlessly with TEAMS on the desktop, or other soft phone technology. Since Plantronics has always been superior for this type of use, they make it easy to use once you get everything set up properly. Being able to effortlessly switch between listening to music, participating in TEAMS call, and answering cell phone calls makes working from home a breeze.

[Rewarded Review] Great All-Day Headset for Users and IT Departments

It was truly amazing timing that I got a chance to review the Plantronics Voyager 4320 headset. My company has recently begun a migration to a new VOIP provider and I've only been on the periphery of the project on the IT side. Once I started reading up on the 4320 in advance of this review, I found out about the Poly Lens desktop app and the cloud management features possible through the Poly Lens management site. As an IT Engineer, this was a huge deal for me and I got (embarrassingly) pretty excited about getting the 4320 in my hands (and on my head).As a headset, the Voyager 4320 is in a satisfying middle ground for features and price. It's a significant upgrade from budget headsets in pretty much every way. To me, the two most important features for an office ... MoreIt was truly amazing timing that I got a chance to review the Plantronics Voyager 4320 headset. My company has recently begun a migration to a new VOIP provider and I've only been on the periphery of the project on the IT side. Once I started reading up on the 4320 in advance of this review, I found out about the Poly Lens desktop app and the cloud management features possible through the Poly Lens management site. As an IT Engineer, this was a huge deal for me and I got (embarrassingly) pretty excited about getting the 4320 in my hands (and on my head).As a headset, the Voyager 4320 is in a satisfying middle ground for features and price. It's a significant upgrade from budget headsets in pretty much every way. To me, the two most important features for an office headset are that it has electronic noise canceling on the microphone, and that it is comfortable to wear all day. The Poly 4320 checks both these boxes. The only negative with the noise canceling mic is that you may want to disable the lower quality noise canceling that's built into Teams or Zoom, but I haven't had a problem with it yet personally. Lower end headsets won't be as comfortable and won't have a noise canceling mic, higher end headsets will usually add active noise canceling to the headphones. I found the Voyager 4320 does a good job of sealing my ears (as an on-ear headset) without needing people to shout to get my attention, so the lack of ANC doesn't seem like a big deal given the price.Range is very good with the included BT700 dongle. At home, I was able to walk down to my kitchen to get a drink while staying on a call, and that's a welcome feature for me. The 4320 can also function as a wired headset if you connect the included USB-C charging cable - I'm so glad more devices are coming with USB-A to USB-C adapters, and that it continues to work while charging.For IT Departments, the Poly Lens app is HUGE. I've already done a deployment to some test users via Intune and added SSO capability with Azure AD. Once installed on the end user's PC, they just sign in with their MS 365 account and it automatically adds their headset to inventory. You can check for devices that need a firmware upgrade, adjust settings like sidetone or hearing protection, and your helpdesk staff can use the software to help a remote worker troubleshoot. Totally awesome and VERY easy to implement - I had it set up for deployment in less than an hour. And it's totally free. Well done, Poly!

[Rewarded Review] Incredible audio and microphone quality!

When it comes to headsets used for work from home and remote calls, what comes to mind often for individuals is the quality of the microphone and the ease of setup and use of the headset itself. This headset possesses all of those qualities in spades, but what I did not expect here for a pair of on-ear headphones is such excellent audio quality! The audio quality here for music is actually worthy of many higher-end headsets I have tried and reviewed!The actual set up was easy. I have this paired with my phone for remote calls via Bluetooth, and that setup was as easy as accessing my Bluetooth settings and pushing up on the hardwired Bluetooth/power button on the headset for 2 seconds and seeing the prompting for the “Poly V4320 Series” pop-up. The headset also ... MoreWhen it comes to headsets used for work from home and remote calls, what comes to mind often for individuals is the quality of the microphone and the ease of setup and use of the headset itself. This headset possesses all of those qualities in spades, but what I did not expect here for a pair of on-ear headphones is such excellent audio quality! The audio quality here for music is actually worthy of many higher-end headsets I have tried and reviewed!The actual set up was easy. I have this paired with my phone for remote calls via Bluetooth, and that setup was as easy as accessing my Bluetooth settings and pushing up on the hardwired Bluetooth/power button on the headset for 2 seconds and seeing the prompting for the “Poly V4320 Series” pop-up. The headset also comes with a USB-A dongle in order to employ a 2.4ghz connection to your PC if that is your preferred connection method. Included in the packaging is a USB-A to USB-C adapter though if I need to hook it into a USB-C port. You can also run this headset wired utilizing the included USB cable directly into your PC! That is excellent in terms of versatility.The headset itself is built in a very high-quality fashion. I enjoy the softness of the ear-pads on my ears, while the plush headband also keeps the headset from feeling like it is pinching my head with long use.I have had excellent feedback from callers about the audio quality of this mic. It does indeed seem to live up to its marketed features of eliminating background noise. When I am not using the mic, it easily flips up and out of the way and automatically mutes.Altogether, I am thrilled with this headset! I think you are definitely going to want to check it out if you are on calls or in zoom meetings a lot, and this headset also is custom tailored to work extremely well with Microsoft Teams! This is great as this appears to be growing more and more in the remote work business sector. Thanks for reading and I hope this review helps give you confidence in your purchase!

[Rewarded Review] Insanely comfortable headset for Work and Play

You’d think after 2+ years of working from home, I would have long jumped to the premium wireless headsets. I have been using a wired headset for all my Teams calls, but no longer. I’ve missed out on the flexibility of a wireless headset.I have used polycom VoIP phones and conference spyders and know they make a quality product. This headset is right up there with the rest of the product line. The eco-friendly packaging includes a carry case, a pre-paired bluetooth dongle, the headset, charge cables, and some instructions. The first time charge on this headset took about an hour and that lasted me about 3 days before I needed to recharge it, that was with mixed listening and conference use.How comfortable is it? Well, I did not take it off to readjust for my ... MoreYou’d think after 2+ years of working from home, I would have long jumped to the premium wireless headsets. I have been using a wired headset for all my Teams calls, but no longer. I’ve missed out on the flexibility of a wireless headset.I have used polycom VoIP phones and conference spyders and know they make a quality product. This headset is right up there with the rest of the product line. The eco-friendly packaging includes a carry case, a pre-paired bluetooth dongle, the headset, charge cables, and some instructions. The first time charge on this headset took about an hour and that lasted me about 3 days before I needed to recharge it, that was with mixed listening and conference use.How comfortable is it? Well, I did not take it off to readjust for my weekly 8 hour meeting. The weight of the headset is very well balanced, and you hardly feel it on your head. The pressure on your earlobes can be adjusted by adjusting the headband, but I found it was snug and not too hard on my ears. The soft touch materials on-ear headset feels right at home, with perfect pressure on your ears without feeling the fatigue.The audio quality is amazing, detailed highs and sufficient lows to make a full range well balanced experience. The dual noise canceling microphone is a pleasure to use and is clear on the recording. Not having a wire tether meant I found I enjoyed listening to my music on my off hours as a bluetooth headphone. The combination fo the weight, build quality and sound quality makes this a very useable day-to-day headset that wont leave you fatigued.The headset can be used several ways. The pre-paired bluetooth dongle makes syncing up this headset real easy. Plug in the USB dongle and turn on the headset, and you are ready to go. The headset also allows bluetooth pairing, and you may connect to a second device (a phone or computer) by setting the headset in pairing mode. Should you run out of battery, plugging in the included USB A/C to C cable will allow you to use the headset in tether mode as a wired headset and still allow for charging. Sadly the pictogram instructions provided in the quick start guide was a bit lacking in detail, so if you are lost like I was, you have to look up the online manual. The headset is Microsoft Teams certified, and the moment it was plugged into a USB port with the pre-paired dongle, the teams certification pops up. This allows you to engage teams by pressing the button in the center.The only downside for me on this headset is that the headset microphone is on the right. While it is flexible enough to be placed on your left ear and rotated into position, the headset has no way of flipping the left and right channels. For Teams and Zoom meetings this won't matter, but for music you would want to keep the right channel on the right ear. I also found it annoying that everytime I muted the microphone in Teams or Zoom, the device would say “Mute” and “Unmute” in spoken words.In conclusion, get one of these if you are working from home on a regular basis or need a headset for work. It is well worth it, and frankly I don't know why I did not get this earlier.

[Rewarded Review] Meets my Needs

Received as a gift when my wired earbuds died. The sound is good as is the comfort and fit on my ears.The headset itself is solid but bulky. It stays put as long as I'm sitting still. Moving around or slightly leaning forward or back causes the headset to fall off my head.It is used mostly for computer/table/phone audio/video and does the job fine for that. I have noticed the pause button does not work for all of my connected devices.I have used it only for a test phone call and that works well. I have not yet answered a call while wearing them.It is not needed for employment purposes so I have not learned or used any applicable features.It comes with a charging cable, Bluetooth dongle and polyester drawstring carrying bag. The cable works, I have not ... MoreReceived as a gift when my wired earbuds died. The sound is good as is the comfort and fit on my ears.The headset itself is solid but bulky. It stays put as long as I'm sitting still. Moving around or slightly leaning forward or back causes the headset to fall off my head.It is used mostly for computer/table/phone audio/video and does the job fine for that. I have noticed the pause button does not work for all of my connected devices.I have used it only for a test phone call and that works well. I have not yet answered a call while wearing them.It is not needed for employment purposes so I have not learned or used any applicable features.It comes with a charging cable, Bluetooth dongle and polyester drawstring carrying bag. The cable works, I have not tried the Bluetooth dongle, and the polyester bag is definitely a quality feature. Though the bag appears to be constructed okay, the drawstring loosens easily. Depending on how the device is stored, the bag might open and slip off while inside a backpack. And the bag does nothing to protect the headset in the event it is dropped. If a carrying bag or case is an important accessory for you, you'll want to purchase something to replace the included bag.I packed them in my carry on for a recent cruise. I used a small backpack and the headset takes up a lot of space. I only used them on the plane and once to replace earplugs during a nap! No sound, just used to cover my ears and that was fine. Never used them on the ship we I did not have a Wifi or data plan for watching videos or listening to music. The next time I fly/cruise I will pack my small ear buds to save space and weight.

[Rewarded Review] Solid choice

I've tried countless headsets, headphones and earbuds over the years and I'm still holding out hope for a top-performing, all around best choice that can deliver equally well with both its microphone(s) and drivers. And to be clear--the 4320 is not that all around performer. But let me explain.Since the pandemic hit, me (along with countless others) have been looking for this holy grail device for obvious reasons--who doesn't want great media consumption headphones alongside something you can use for work-from-home? More than anything else, I find headphones and earbuds that have onboard microphones--some good, some not so good--but deliver reasonably clear and enjoyable audio playback. The sort of holy grail of headsets is something that still elludes us, and ... MoreI've tried countless headsets, headphones and earbuds over the years and I'm still holding out hope for a top-performing, all around best choice that can deliver equally well with both its microphone(s) and drivers. And to be clear--the 4320 is not that all around performer. But let me explain.Since the pandemic hit, me (along with countless others) have been looking for this holy grail device for obvious reasons--who doesn't want great media consumption headphones alongside something you can use for work-from-home? More than anything else, I find headphones and earbuds that have onboard microphones--some good, some not so good--but deliver reasonably clear and enjoyable audio playback. The sort of holy grail of headsets is something that still elludes us, and least as far as I've discovered.But that's not to say you can't have an awesome set of headphones, and also an awesome headset for work. The Voyager 4320 UC might fill that gap in your repertoire. This is a very lightweight headset, with a boom mic that extends toward your mouth, providing optimal microphone performance. The ear cups aren't overly thick or bulky, and sit on your ears. Due to their position on your ears and the light weight, there is little-to-no wearing fatigue for longer meetings (or strings of meetings), and everything breathes well so it doesn't get too hot.The 4320 has a dedicated button for Microsoft Teams, comes with a USB adapter for connecting to your PC, and can connect via Bluetooth to your cell phone. It can quickly switch between multiple devices, so you can leave a call on your cell and join a webinar on your computer fluidly. Onboard buttons allow you to put the headset in pairing mode as well as quickly mute (the boom, when folded all the way up, also mutes).In some ways this headset is built for an enterprise environment--the aforementioned USB adapter allows for plug-and-play operation on your corporate computer, without any installation/administrative rights required. And, the 4320 is compatible with many mainstream phone systems: Cisco, Avaya, Mitel, Ring Central, and others (requires an additional accessory if your desk phone doesn't have bluetooth capabilities).As a standalone headset, it charges via a USB-A to USB-C cable, which can also be used simultaneously when on a call (if you run out of battery). But, you can easily get through an entire day of meetings without worrying about recharging.Although the microphone can't be moved from ear to ear, the headset can be turned around and warn comfortably if you prefer the mic on the left side. Included in the box is a soft carrying case that doesn't offer much protection, but does a good job holding the headset and any accessories.The headset retails for $169, and even if purchasing this out of your own pocket (i.e., your employer doesn't buy it for you), I think it's well worth the price. Two and a half years after the start of the pandemic, I wish I had gotten this sooner...would have saved a lot of "technical difficulties" at the start of meetings.

[Rewarded Review] Wireless version of my favorite headset

I've used a wired Polycom headset for years and it's gotten me through the past 3 years of working from home. We've recently adopted kittens and they found the cord to my headset to be a fantastic toy. I wanted to try the wireless version of that same headset, and somehow it's even better than the wired one! It's very slightly heavier than the wired headset, but the sound quality is the same - and this one has playback in ear of your voice so that you're not speaking too loudly in the room for others to hear you. I'm a pretty loud typer, but people I'm in meetings with have not complained about my typing since using this headset. I credit the noise canceling that is built in for that.I have a personal Windows PC that I tried this headset with first, and I used its ... MoreI've used a wired Polycom headset for years and it's gotten me through the past 3 years of working from home. We've recently adopted kittens and they found the cord to my headset to be a fantastic toy. I wanted to try the wireless version of that same headset, and somehow it's even better than the wired one! It's very slightly heavier than the wired headset, but the sound quality is the same - and this one has playback in ear of your voice so that you're not speaking too loudly in the room for others to hear you. I'm a pretty loud typer, but people I'm in meetings with have not complained about my typing since using this headset. I credit the noise canceling that is built in for that.I have a personal Windows PC that I tried this headset with first, and I used its built-in Bluetooth to connect the headset. I found that I could only use it as a microphone and headset for chat apps (I tested with Discord), and it would not playback the audio from the game I was playing. This is where the USB dongle comes in. Adding that in and using it fixed that issue right away. However, when I connected this natively to my Macbook Pro, it worked without the dongle for all audio needs. I find myself leaving the headset on all day as it's light enough and soft enough to not become irritating. The battery life is as advertised - I tend to be able to go two days before having to charge (and that's only based on my paranoia rather than the device running out by then). I've added some pictures because the microphone is attached to the right earpiece and not the left - I think it's possibly mirrored on the product page. It's just something to get used to but doesn't really get in the way.