Irobot Roomba 692 Robot Vacuum-Wi-Fi Connectivity, Compatible with Alexa, Good for Pet Hair, Carpets, Hard Floors, Self-Charging, Charcoal Grey

Poor piece of equipment. This is my 3rd and final purchase of this product. After the second use, the side brush stopped working. I have reordered this part and will replace it because I am a handyman and because I would like to get more than 180 minutes for $200. I was under the impression that these devices had, by now, been programmed to GPS technology or some kind of memory for running and remembering a room. Mine is connected to Wi-Fi. My Roomba went 3 times to the same spot on my stairwell and stopped functioning. My floor space is 1,000 sq. ft. and the stairwell is 3 feet. I am surprise that any retailer still sells this type of really poorly constructed equipment.

Does not do rooms with area rugs...supposedly dark in color like brown. All it does is either sit and spin or just stops. Worked fine in other apartment and was gray wall to wall and didn't fall down steps.But 2 phone calls and at least 5 emails back and forth being told to remove area rugs to clean floor to resolve the issue. Are we Serious?!! Asked next email to go to supervisor, which took week and a half for responseWas basically told the same thing, it doesn't do area rugs because sensors think it's falling. This dimwitt told me to clean sensors. Now all along I asked for a credit or percentage off a different model...this they never addressed.....just remove rugs! My last email to supposed supervisor I told him I would Now put negative reviews out on this ... MoreDoes not do rooms with area rugs...supposedly dark in color like brown. All it does is either sit and spin or just stops. Worked fine in other apartment and was gray wall to wall and didn't fall down steps.But 2 phone calls and at least 5 emails back and forth being told to remove area rugs to clean floor to resolve the issue. Are we Serious?!! Asked next email to go to supervisor, which took week and a half for responseWas basically told the same thing, it doesn't do area rugs because sensors think it's falling. This dimwitt told me to clean sensors. Now all along I asked for a credit or percentage off a different model...this they never addressed.....just remove rugs! My last email to supposed supervisor I told him I would Now put negative reviews out on this unit and how their company does not stand behind their products at allHis response was to go ahead.I'm going to find who the CEO is and send him a copy of this email so he sees how top notch his customer service is.The light at the end of tunnel...even though the unit is 7 months old...I did a chat with Sams club...told them the issue And no problem!! Pack it up and return for a refund!!! How about That!! No more roombas here! Got the Shark....great unit!! So even though it's out of stock...save your $$. Or remove area rugs!Thanks Sams for standing behind what you sell!!

The first thing I noticed when I plugged it in was that the battery was completely dead. This means that the battery would go out quick and it sure did. It takes forever to charge and it drains quickly.As far as performance, I put the station in the area were I want it to pick up the random little my cats leave when getting out of their box, it completely has missed the whole area in the 30 minute loud running time. I even checked the bin to see what it had picked up and there was almost nothing in it.Not worth the price for something that misses the mess and runs around aimlessly and is noisy. Returning this next week.