LG MyView Smart 27" 4K UHD IPS with webOS - 27SR73U-W

Disappointing product and service.

It’s a pretty monitor, but it’s falsely advertised for some of its features. I ordered it because I work with art and the wide colour gamut and ips panel were attractive features. I found, despite adjusting screen settings, artworks were displaying colours brighter in adobe on the monitor than they really are in the exported file.I enjoy the tv functionality, but the integrated webcams does not work with any connected devices. I’ve tried connecting through both hdmi and usb-c but no device will recognise the webcam. The webcam works, because you can open it on the monitor in settings, but it doesn’t actually serve any function other than decoration. I’ve reached out to LG several times; once through live chat, twice over the phone, and I’ve been emailing support ... MoreIt’s a pretty monitor, but it’s falsely advertised for some of its features. I ordered it because I work with art and the wide colour gamut and ips panel were attractive features. I found, despite adjusting screen settings, artworks were displaying colours brighter in adobe on the monitor than they really are in the exported file.I enjoy the tv functionality, but the integrated webcams does not work with any connected devices. I’ve tried connecting through both hdmi and usb-c but no device will recognise the webcam. The webcam works, because you can open it on the monitor in settings, but it doesn’t actually serve any function other than decoration. I’ve reached out to LG several times; once through live chat, twice over the phone, and I’ve been emailing support back and forth for almost 3 months now.No one can give me any response, all attempts at communication have wasted countless hours because each attempt they try and get me to confirm the actual device because the name and serial number doesn’t tell them what it is? They waste my time by telling me to turn it off and on when even I have found through my own research through others who have purchased it that the webcam doesn’t connect to anything outside of the LG OS web App Library. So yes, it is a falsely advertised product. I’m still waiting on a response from tech support even now months later, after they asked for ‘proof’ that I couldn’t find the webcam on my windows computer, or in apps like discord.Additionally, after several months now, I’ve noticed the dashboard has begun to slow down. Sometimes I open an app like stan and it opens another app instead.It’s ridiculous that a monitor at this price points is so dysfunctional. It’s wrongfully advertised, and had I known I would have had this experience I wouldn’t have purchased it.