Milwaukee MXFHD812 - MX Fuel REDLITHIUM Forge 12.0Ah Battery

I have a battery that failed and called Ryobi. I was approved for a replacement because it was still under warranty. That was June 7th. I was told I would get an email in a few days, when the battery has shipped. No email, so a week later I called Ryobi. I was told it was still being processed at the warehouse and that they would call and get it moved along and that I should receive an email notification in a few days. Well it is now July 4th. I just got off the phone and was told that they are having troubles with their manufacturer and best case is that I would receive a battery in mid-August (that's 10 weeks away!!!). I asked for other options. Could I purchase in store and submit a receipt? I was told 'No'. So I am stuck. Batteries is the backbone of Ryobi's ... MoreI have a battery that failed and called Ryobi. I was approved for a replacement because it was still under warranty. That was June 7th. I was told I would get an email in a few days, when the battery has shipped. No email, so a week later I called Ryobi. I was told it was still being processed at the warehouse and that they would call and get it moved along and that I should receive an email notification in a few days. Well it is now July 4th. I just got off the phone and was told that they are having troubles with their manufacturer and best case is that I would receive a battery in mid-August (that's 10 weeks away!!!). I asked for other options. Could I purchase in store and submit a receipt? I was told 'No'. So I am stuck. Batteries is the backbone of Ryobi's business. This response in my opinion is unacceptable.

The battery won't last you 2 years. l I've wasted $500 on batteries wince purchase of the lawnmower 4 years ago. And Home Depot / RYOBI have been no help in replacing it. I've kept the battery indoors at all times in proper conditions. I'm currently selling my lawnmower. This is the most expensive lawnmower I ever could have imagined.

We purchased 2-Ryobi 40 volt mowers and 2-trimmers. We have 4 batteries, only one battery works. We are considering taking the entire works to the dump. Last year I was on hold with customer service for hours only to to be told I had the wrong department. I went and purchased a new $198 battery that lasted 2 months. I have multiple chargers and have tried to re-energize the batteries from the dead with online tricks all with no luck. Unless Ryobi sends us a bunch of free batteries the entire lot will be placed on display at the nearest landfill.