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Shark Az1002 Apex Duoclean with Zero-M Powered Lift-Away Upright Vacuum
Shark Az1002 Apex Duoclean with Zero-M Powered Lift-Away Upright Vacuum
Shark Az1002 Apex Duoclean with Zero-M Powered Lift-Away Upright Vacuum
Shark Az1002 Apex Duoclean with Zero-M Powered Lift-Away Upright Vacuum
Shark Az1002 Apex Duoclean with Zero-M Powered Lift-Away Upright Vacuum
Shark Az1002 Apex Duoclean with Zero-M Powered Lift-Away Upright Vacuum
Shark Az1002 Apex Duoclean with Zero-M Powered Lift-Away Upright Vacuum
Shark Az1002 Apex Duoclean with Zero-M Powered Lift-Away Upright Vacuum
Shark Az1002 Apex Duoclean with Zero-M Powered Lift-Away Upright Vacuum
Shark Az1002 Apex Duoclean with Zero-M Powered Lift-Away Upright Vacuum
Shark Az1002 Apex Duoclean with Zero-M Powered Lift-Away Upright Vacuum
Shark Az1002 Apex Duoclean with Zero-M Powered Lift-Away Upright Vacuum

Shark Az1002 Apex Duoclean with Zero-M Powered Lift-Away Upright Vacuum

(391 reviews)

The Shark APEX full-sized upright vacuum delivers Shark's ultimate cleaning experience. Equipped with Shark DuoClean technology, it grabs large particles, pulls in piles, and directly engages hard floors for a beautiful, polished look. Powered Lift-Away gives you the ability to detach the pod and clean under furniture and above-floor areas with the push of a button. The Zero-M self-cleaning brushroll delivers nonstop hair removal. Zero-M removes long hair, short hair, and pet hair from the brushroll. The LED lights on the handle and floor nozzle provide visibility in dark spaces, spotlighting hidden debris. With Advanced Anti-Allergen Complete Seal, dust and allergens are trapped inside the vacuum.

The Shark APEX full-sized upright vacuum delivers Shark's ultimate cleaning experience. Equipped with Shark DuoClean technology, it grabs large particles, pulls in piles, and directly engages hard floors for a beautiful, polished look. Powered Lift-Away gives you the ability to detach the pod and clean under furniture and above-floor areas with the push of a button. The Zero-M self-cleaning brushroll delivers nonstop hair removal. Zero-M removes long hair, short hair, and pet hair from the brushroll. The LED lights on the handle and floor nozzle provide visibility in dark spaces, spotlighting hidden debris. With Advanced Anti-Allergen Complete Seal, dust and allergens are trapped inside the vacuum.

$12.64

in 1 offers

The lowest price for Shark Az1002 Apex Duoclean with Zero-M Powered Lift-Away Upright Vacuum right now is $12.64 at eBay.com.au.

The all-time low was $12.15 on 7 May 2026 — today's price is 4% above the lowest ever. This is at or near its all-time low — a good time to buy.

Prices last updated 23 June 2026.

Shark Az1002 Apex Duoclean with Zero-M Powered Lift-Away Upright Vacuum

$12.64

(391 reviews)

The Shark APEX full-sized upright vacuum delivers Shark's ultimate cleaning experience. Equipped with Shark DuoClean technology, it grabs large particles, pulls in piles, and directly engages hard floors for a beautiful, polished look. Powered Lift-Away gives you the ability to detach the pod and clean under furniture and above-floor areas with the push of a button. The Zero-M self-cleaning brushroll delivers nonstop hair removal. Zero-M removes long hair, short hair, and pet hair from the brushroll. The LED lights on the handle and floor nozzle provide visibility in dark spaces, spotlighting hidden debris. With Advanced Anti-Allergen Complete Seal, dust and allergens are trapped inside the vacuum.

The Shark APEX full-sized upright vacuum delivers Shark's ultimate cleaning experience. Equipped with Shark DuoClean technology, it grabs large particles, pulls in piles, and directly engages hard floors for a beautiful, polished look. Powered Lift-Away gives you the ability to detach the pod and clean under furniture and above-floor areas with the push of a button. The Zero-M self-cleaning brushroll delivers nonstop hair removal. Zero-M removes long hair, short hair, and pet hair from the brushroll. The LED lights on the handle and floor nozzle provide visibility in dark spaces, spotlighting hidden debris. With Advanced Anti-Allergen Complete Seal, dust and allergens are trapped inside the vacuum.

Price comparison

Price data powered by pricesAPI.io

Last updated at 23/06/2026 11:24:25

Please note: price history and price alerts are not available for some stores, including Amazon.com.au.
eBay.com.au

$12.64

Shark Az1002 Apex Duoclean Lift-away Upright Vacuum - 12 " Crevice

Delivery $41.20

Affiliate Disclosure: We may receive a small commission for purchases made through this link at no extra cost to you. This helps support our site. Thank you!

Price history

Price history

Please note: price history and price alerts are not available for some stores, including Amazon.com.au.

Reviews

AZ1002 Long-term Review
22 November 2021Ashley

originally posted on bestbuy.com

I bought this vacuum in 2/20 to clean hardwood floors. The price, features, and build quality were spot on, with only competitor wet/dry vacs being nearly comparable. The Apex won out for better anticipated long-term durabilty.I can say without reservation this is the most versatile and effective vacuum I've ever used for varying for surfaces. When it comes to hard surfaces, the brush roll technology cannot be beat!Now in 11/21 I had to file a warranty claim due to a failed floor nozzle. I began noticing issues with the brush roll not turning off in the upright position and simply falling out of position when the vacuum is picked up. I called expecting the 5yr warranty to cover this motorized component, but the warranty rep claimed floor nozzles aren't ... MoreI bought this vacuum in 2/20 to clean hardwood floors. The price, features, and build quality were spot on, with only competitor wet/dry vacs being nearly comparable. The Apex won out for better anticipated long-term durabilty.I can say without reservation this is the most versatile and effective vacuum I've ever used for varying for surfaces. When it comes to hard surfaces, the brush roll technology cannot be beat!Now in 11/21 I had to file a warranty claim due to a failed floor nozzle. I began noticing issues with the brush roll not turning off in the upright position and simply falling out of position when the vacuum is picked up. I called expecting the 5yr warranty to cover this motorized component, but the warranty rep claimed floor nozzles aren't warrantied. I pushed back on her request to pay $95 for a replacement nozzle and shipping. She cut the price in half at first, but then only charged me $15 for s&h when I insisted the warranty literature DOES NOT exclude the floor nozzle (only filters/pads are excluded).I absolutely recommend this vacuum, especially for hard surfaces, but long-term durabilty is questionable. I'm disappointed the powered floor nozzle failed so quickly, but I'm even more disappointed at Shark's attempt to profit from their defects in craftsmanship.

Exceptional for dog hair!
18 December 2021Mnh1773

originally posted on sharkclean.com

Bought this shark duo on Black Friday on the shark website they had an awesome deal that I just couldn’t pass up, my old shark had died after having it for 4 years! I loved that thing! So naturally I knew I had to get another shark… my friend had bought this same one back in the spring and loved it so much she told me to get one, so I did… I love that the bottom plastic top can pop completely off and you can take the orange roller completely off I have not yet taken this roller off yet but find that the window coming completely off is very helpful to get to paper/nerf darts out of without having to take it apart with a screw driver. I love that I can completely remove the tank and vacuum under my couch the whole way! I tried to do the same for my oversized chair but ... MoreBought this shark duo on Black Friday on the shark website they had an awesome deal that I just couldn’t pass up, my old shark had died after having it for 4 years! I loved that thing! So naturally I knew I had to get another shark… my friend had bought this same one back in the spring and loved it so much she told me to get one, so I did… I love that the bottom plastic top can pop completely off and you can take the orange roller completely off I have not yet taken this roller off yet but find that the window coming completely off is very helpful to get to paper/nerf darts out of without having to take it apart with a screw driver. I love that I can completely remove the tank and vacuum under my couch the whole way! I tried to do the same for my oversized chair but it’s not as tall as my couch off the floor to get under it… I haven’t yet tried it under my kids beds yet but have no doubt it will be excellent for that too! My bed sits on a box so unfortunately I can’t vacuum under it but love all the attachments it came with… especially the under the appliance wand. Where has this wand been all my life! How did I live without it! The only downside that I can find as of now for only having it a couple weeks it that it’s a bit heavy so it wouldn’t be a great option for a older person who has weight restrictions(like after a surgery etc.) I have 2 dogs and I have to vacuum every other day (2 labs) and it doesn’t amazing at getting it all! I love that the wand has a light on it too! I can’t say enough about it! Love love love it!

High performing garbage.
18 September 2022Darthuhlenhopp

originally posted on bestbuy.com

I have had this vacuum for arrox 3 years. We have gone through 3 power heads now. The first one they sent for free. The second one I payed for and the third one I refused to pay for and after about a day of going back and forth with them and after I threated to report them to the BBB they caved and gave me the third. First two heads the front roller gave out the third now the second roller is going out. WIth all of these interactions of course they tried to say i was miss using it. I was not. We have 4 dogs and 3 cats and all the reviews and ads claimed that this would be appropriate for this. We do the proper upkeep to keep it running well. That obviously did not help. They just make crappy products. Customer service is an absolute joke. I have had cheap 80 dollar ... MoreI have had this vacuum for arrox 3 years. We have gone through 3 power heads now. The first one they sent for free. The second one I payed for and the third one I refused to pay for and after about a day of going back and forth with them and after I threated to report them to the BBB they caved and gave me the third. First two heads the front roller gave out the third now the second roller is going out. WIth all of these interactions of course they tried to say i was miss using it. I was not. We have 4 dogs and 3 cats and all the reviews and ads claimed that this would be appropriate for this. We do the proper upkeep to keep it running well. That obviously did not help. They just make crappy products. Customer service is an absolute joke. I have had cheap 80 dollar vacuums that have lasted far longer. It works well what it does work but it breaks down far too often. Do not waste your money on anything shark.

Specification

General
Product TypeVacuum cleaner
Cleaner TypeUpright
Vacuum Cleaner TypeGeneral purpose
Compatible Floor TypeCarpet, hard floor

Price comparison

Updated 2 days ago
Please note: price history and price alerts are not available for some stores, including Amazon.com.au.
eBay.com.au

$12.64

Shark Az1002 Apex Duoclean Lift-away Upright Vacuum - 12 " Crevice

Delivery $41.20

Affiliate Disclosure: We may receive a small commission for purchases made through this link at no extra cost to you. This helps support our site. Thank you!

Price history

Price history

Please note: price history and price alerts are not available for some stores, including Amazon.com.au.

Reviews

AZ1002 Long-term Review
22 November 2021

I bought this vacuum in 2/20 to clean hardwood floors. The price, features, and build quality were spot on, with only competitor wet/dry vacs being nearly comparable. The Apex won out for better anticipated long-term durabilty.I can say without reservation this is the most versatile and effective vacuum I've ever used for varying for surfaces. When it comes to hard surfaces, the brush roll technology cannot be beat!Now in 11/21 I had to file a warranty claim due to a failed floor nozzle. I began noticing issues with the brush roll not turning off in the upright position and simply falling out of position when the vacuum is picked up. I called expecting the 5yr warranty to cover this motorized component, but the warranty rep claimed floor nozzles aren't ... MoreI bought this vacuum in 2/20 to clean hardwood floors. The price, features, and build quality were spot on, with only competitor wet/dry vacs being nearly comparable. The Apex won out for better anticipated long-term durabilty.I can say without reservation this is the most versatile and effective vacuum I've ever used for varying for surfaces. When it comes to hard surfaces, the brush roll technology cannot be beat!Now in 11/21 I had to file a warranty claim due to a failed floor nozzle. I began noticing issues with the brush roll not turning off in the upright position and simply falling out of position when the vacuum is picked up. I called expecting the 5yr warranty to cover this motorized component, but the warranty rep claimed floor nozzles aren't warrantied. I pushed back on her request to pay $95 for a replacement nozzle and shipping. She cut the price in half at first, but then only charged me $15 for s&h when I insisted the warranty literature DOES NOT exclude the floor nozzle (only filters/pads are excluded).I absolutely recommend this vacuum, especially for hard surfaces, but long-term durabilty is questionable. I'm disappointed the powered floor nozzle failed so quickly, but I'm even more disappointed at Shark's attempt to profit from their defects in craftsmanship.

Ashley originally posted on bestbuy.com
Exceptional for dog hair!
18 December 2021

Bought this shark duo on Black Friday on the shark website they had an awesome deal that I just couldn’t pass up, my old shark had died after having it for 4 years! I loved that thing! So naturally I knew I had to get another shark… my friend had bought this same one back in the spring and loved it so much she told me to get one, so I did… I love that the bottom plastic top can pop completely off and you can take the orange roller completely off I have not yet taken this roller off yet but find that the window coming completely off is very helpful to get to paper/nerf darts out of without having to take it apart with a screw driver. I love that I can completely remove the tank and vacuum under my couch the whole way! I tried to do the same for my oversized chair but ... MoreBought this shark duo on Black Friday on the shark website they had an awesome deal that I just couldn’t pass up, my old shark had died after having it for 4 years! I loved that thing! So naturally I knew I had to get another shark… my friend had bought this same one back in the spring and loved it so much she told me to get one, so I did… I love that the bottom plastic top can pop completely off and you can take the orange roller completely off I have not yet taken this roller off yet but find that the window coming completely off is very helpful to get to paper/nerf darts out of without having to take it apart with a screw driver. I love that I can completely remove the tank and vacuum under my couch the whole way! I tried to do the same for my oversized chair but it’s not as tall as my couch off the floor to get under it… I haven’t yet tried it under my kids beds yet but have no doubt it will be excellent for that too! My bed sits on a box so unfortunately I can’t vacuum under it but love all the attachments it came with… especially the under the appliance wand. Where has this wand been all my life! How did I live without it! The only downside that I can find as of now for only having it a couple weeks it that it’s a bit heavy so it wouldn’t be a great option for a older person who has weight restrictions(like after a surgery etc.) I have 2 dogs and I have to vacuum every other day (2 labs) and it doesn’t amazing at getting it all! I love that the wand has a light on it too! I can’t say enough about it! Love love love it!

Mnh1773 originally posted on sharkclean.com
High performing garbage.
18 September 2022

I have had this vacuum for arrox 3 years. We have gone through 3 power heads now. The first one they sent for free. The second one I payed for and the third one I refused to pay for and after about a day of going back and forth with them and after I threated to report them to the BBB they caved and gave me the third. First two heads the front roller gave out the third now the second roller is going out. WIth all of these interactions of course they tried to say i was miss using it. I was not. We have 4 dogs and 3 cats and all the reviews and ads claimed that this would be appropriate for this. We do the proper upkeep to keep it running well. That obviously did not help. They just make crappy products. Customer service is an absolute joke. I have had cheap 80 dollar ... MoreI have had this vacuum for arrox 3 years. We have gone through 3 power heads now. The first one they sent for free. The second one I payed for and the third one I refused to pay for and after about a day of going back and forth with them and after I threated to report them to the BBB they caved and gave me the third. First two heads the front roller gave out the third now the second roller is going out. WIth all of these interactions of course they tried to say i was miss using it. I was not. We have 4 dogs and 3 cats and all the reviews and ads claimed that this would be appropriate for this. We do the proper upkeep to keep it running well. That obviously did not help. They just make crappy products. Customer service is an absolute joke. I have had cheap 80 dollar vacuums that have lasted far longer. It works well what it does work but it breaks down far too often. Do not waste your money on anything shark.

Darthuhlenhopp originally posted on bestbuy.com
I hate it.
23 December 2022

This vacuum has some nice features. It is light, maneuverable, and the bagless dust can is easy to use. Unfortunately, these positive features are drastically overshadowed by the many enormous design flaws. The wand design is terrible and only works at the one angle the handle is fixed at. The tools likewise are garbage and if you're trying to get to any other angle than the exact angle of the wand handle, they don't come in contact with the floor. The hose is way way too tight. There's no way my elderly grandma could use this vacuum. It takes all my arm strength to move the hose longer than a foot or two. And if you do that, the stupid thing falls over. There is a shoe icon on the head - you would think it's where you would put your foot to unlock the head. Nope, ... MoreThis vacuum has some nice features. It is light, maneuverable, and the bagless dust can is easy to use. Unfortunately, these positive features are drastically overshadowed by the many enormous design flaws. The wand design is terrible and only works at the one angle the handle is fixed at. The tools likewise are garbage and if you're trying to get to any other angle than the exact angle of the wand handle, they don't come in contact with the floor. The hose is way way too tight. There's no way my elderly grandma could use this vacuum. It takes all my arm strength to move the hose longer than a foot or two. And if you do that, the stupid thing falls over. There is a shoe icon on the head - you would think it's where you would put your foot to unlock the head. Nope, in reality it's where you need to keep your foot the whole time you're trying to use the wand and hose to keep the vacuum from falling all over the place. I think Shark thinks you're supposed to carry the vacuum everywhere and that way it won't fall over. But now all your hands are full and because the hose is way way too tight, it takes both hands to move the wand. The head is self driving but the motor is way too strong so you're constantly holding the vacuum back to keep it from running away. The suction is very strong. Not in a good way - it sucks itself into things and is difficult to get off. My old Shark had a corner cleaner on the head that was great. That's gone - why get rid of great features and make a worse product? Overall I despise this vacuum and wish I'd never gotten rid of my old loud heavy Kenmore because it worked so much better.

LB originally posted on Google
If you have pets, get this vacuum
21 October 2022

I do animal rescue work and cope with a LOT of pet hair. This vacuum has three floor surface settings which allows me to adjust the roller height to match the area being cleaned. It has good suction and a decent sized debris cup so I can cover more territory without needing to stop to empty it. The power cord is extra long, and that also helps get the job done more quickly. The lift-away feature provides a wider range of options for cleaning a larger variety of spaces and places. The light on the front of the machine provides enough illumination to assist in seeing tumbleweeds of pet hair that might otherwise go undetected. I've only had the machine for a few weeks, so I can't speak to its durability and lifespan, but given its performance in the early going, I am ... MoreI do animal rescue work and cope with a LOT of pet hair. This vacuum has three floor surface settings which allows me to adjust the roller height to match the area being cleaned. It has good suction and a decent sized debris cup so I can cover more territory without needing to stop to empty it. The power cord is extra long, and that also helps get the job done more quickly. The lift-away feature provides a wider range of options for cleaning a larger variety of spaces and places. The light on the front of the machine provides enough illumination to assist in seeing tumbleweeds of pet hair that might otherwise go undetected. I've only had the machine for a few weeks, so I can't speak to its durability and lifespan, but given its performance in the early going, I am very pleased with it and trust that it will provide exceptional service for many years to come.

javollb_27 originally posted on ebay.com
Not as great as the infomercial
22 October 2021

I’ve been using the vacuum for over a year. I mostly use on area rugs and bare floors. The eye catcher was the whole hair management roller the company pushed however I find the hair does wrap around roller and the comb in front of the padded roller catches everything and builds up. I have long thick hair. And not sure why any company would put out a vacuum hose as worthless as the one this vacuum comes with. It does not work as canister vacuum at all. The company should redesign a hose that actually stretches more than a couple inches and send to those of us who purchased this vacuum. I feel frauded on that alone. I also purchased the bag of attachments and find they do not fit very well and almost aren’t sized right. Most of the parts of the vacuum click together ... MoreI’ve been using the vacuum for over a year. I mostly use on area rugs and bare floors. The eye catcher was the whole hair management roller the company pushed however I find the hair does wrap around roller and the comb in front of the padded roller catches everything and builds up. I have long thick hair. And not sure why any company would put out a vacuum hose as worthless as the one this vacuum comes with. It does not work as canister vacuum at all. The company should redesign a hose that actually stretches more than a couple inches and send to those of us who purchased this vacuum. I feel frauded on that alone. I also purchased the bag of attachments and find they do not fit very well and almost aren’t sized right. Most of the parts of the vacuum click together these slide in about a 1/4 inch and fall out once you begin to use. The suction is phenomenal. I like that I can take and wash under running water the dust cup and filters. Just make sure they are completely dry. The vacuum is kind of heavy to carry up and stairs to multiple levels. Mostly disappointed and mostly due to the worthless hose. For the price I was expecting so much more.

Hop09 originally posted on sharkclean.com
Pretty good, but repair parts are non existent.
24 August 2023

I've had this vacuum for 4 years. I usually use it weekly.In that time I have continued to be impressed by the performance of the vacuum. The anti-wrap feature works well. The soft brush seems a little gimmicky but it does help pick up some objects. This vacuum picks up cat hair from my cats without any issue.With that being said,I have deducted a star for lack of repairability. I had to find a part on eBay, but I should have been able to buy it from Shark directly. It's just a piece of plastic for crying out loud! Shark would rather make a dollar and create garbage instead of doing the right thing.

Brye originally posted on bestbuy.com
Shark AZ1000 Amazing At Picking Up the Dirt! Wow!
10 December 2021

After a lot of research on Shark Vacuums, I narrowed it down to two models: NV501 and AZ1000. The reason for this is these are the two models that have additional attachments available through Shark. The steady eddy is the NV501 which has been around for years. When I was ready to purchase, I wanted to try the new Apex technology. Walmart had a price rollback on the AZ1000 @ $279. I ordered it online and it came within a week. Although the box was corner damaged, nothing was damaged inside. Aside from the great price, the vacuum was easy to put together and included a crevice tool and crevice tool. My first impression after vacuuming the same area several times back and forth slowly was WOW! I couldn't believe all the "stuff" the vacuum was picking up that my ... MoreAfter a lot of research on Shark Vacuums, I narrowed it down to two models: NV501 and AZ1000. The reason for this is these are the two models that have additional attachments available through Shark. The steady eddy is the NV501 which has been around for years. When I was ready to purchase, I wanted to try the new Apex technology. Walmart had a price rollback on the AZ1000 @ $279. I ordered it online and it came within a week. Although the box was corner damaged, nothing was damaged inside. Aside from the great price, the vacuum was easy to put together and included a crevice tool and crevice tool. My first impression after vacuuming the same area several times back and forth slowly was WOW! I couldn't believe all the "stuff" the vacuum was picking up that my previous vacuum had missed. The AZ1000 has dual brush rollers that really do well on both carpet and hardwood floors. This model has three settings for various types of flooring, and the power switch is on the handle as well. With the powered lift away, it is easy to maneuver on stairs. ( I will be ordering an additional motorized hand tool for additional cleaning.) This unit also has LED headlights on both the beater bar and the removable hand nozzle making it easy to see darker spaces and corners. The vacuum maneuvers well around cupboards/baseboards and any other edges around the house. The swivel steering makes it easy to get in hard to reach areas and emptying the dust cup is a breeze. With the HEPA filter and complete seal technology, no dust is escaping while you are vacuuming. My home actually smells cleaner. While the Duo Clean is a cool feature, it is not completely infallible when vacuuming long hair and will still require some hand removal on the fins. Despite this, it still removes a lot of hair without getting stuck in the rollers. The cord is plenty long at 30 feet and the 1350W motor seems to do well. Having had the vacuum for a week, I am pleased with the results thus far. I purchased from Walmart mainly for price and return policy.

Michele originally posted on walmart.com
They don’t make them like they used to.
14 May 2022

Tl;dr- Vacuuming floors of all kind was 5-stars. It truly was great for floors of all kind. Key word “was.”- Subject advertising on the warranty is minus one star.- an essential part failing within 2 years is minus one star. Now impossible to get a replacement.- the hose is like wrestling a python; minus one star.—-> result is 2 stars.Initially this was a great machine. Great job at vacuuming all floor types and only took one pass. The vacuum was great for all mess types as well (hair/fur, dirt, etc.). When I bought the machine, it was advertised with 5-year warranty, and also notes as such on the Shark website when you register the product.After about 18 months of general use, I noticed the rollers would stop working occasionally. Our home is mostly ... MoreTl;dr- Vacuuming floors of all kind was 5-stars. It truly was great for floors of all kind. Key word “was.”- Subject advertising on the warranty is minus one star.- an essential part failing within 2 years is minus one star. Now impossible to get a replacement.- the hose is like wrestling a python; minus one star.—-> result is 2 stars.Initially this was a great machine. Great job at vacuuming all floor types and only took one pass. The vacuum was great for all mess types as well (hair/fur, dirt, etc.). When I bought the machine, it was advertised with 5-year warranty, and also notes as such on the Shark website when you register the product.After about 18 months of general use, I noticed the rollers would stop working occasionally. Our home is mostly hard/flat surface (bamboo) with some area rugs. We vacuumed the primary living level (roughly 700sf) on a weekly basis, which is the most representative for explaining typical use.I called the support line and explained the situation. The line was very helpful and responsive and discovered the issue very quickly. The support line discovered that the issue was with the extension wand (the 3-4 ft tube that extends from the base/roller section to the handle), which over the vacuum’s use, developed a faulty connection with the base/roller part of the vacuum.I came to fine out that first, this piece is not included in the advertised warranty; only the central primary motor section of the vacuum is covered. The replacement piece is only $20 on the shark website, so not the end of the world, but still disappointing that they have the audacity to charge for a piece which is basically essential for the vacuums use. The vacuum is essentially worthless to me now because the replacement part is sold out everywhere, including third-party suppliers.My initial gripe was with the hose. After unboxing the product, assembling, and initial use, I noticed the hose was “tight” and not as flexible or stretchy as I had hoped. I figured after some use, it would relax and be easier. 18 months later, this hose is still insanely difficult to use. If you want to use the hand-held capability for furniture, good luck. It’s legit like wrestling a python because it’s so tough. If you just release the handle and try to use hand held with the vacuum upright: impossible. The hose will pull the vacuum down and the only way to use handheld is if you also release the “lift away,” meaning you need two hands to do what you would think would be a single handed task. Initially, the floor vacuuming capabilities were so good, I looked past this issue. My initial thoughts 18 months ago was the hose issue was worth minus one star, but the vacuum was still great overall and worth keeping.With all that said, I have no clue what to do. Either I wait it out for a new extension wand for $20-30, come back in stock. But who knows how long that will be. Or I go out and get a new vacuum.

Mike originally posted on bestbuy.com
not bad but could be better
7 January 2022

I have been using this close to 2 months and its not bad but my previous $125 vacuum seemed to suck and clean better. however it broke after 3 weeks of use when my daughter accidentally knocked it over (handle broke) , the feel of that vacuum was very cheap. This vacuum feels like a much better build. I am getting used to the slow start roller that may be designed like that for longevity purposes. still trying to figure out ecaxtly how the 3 floor type settings actually works as I know suction power is a big part and the roller going off for bare floor to on for carpet , maybe that's all there is to it. Would I recommend or buy this again , probably not but I am not returning it neither. Storage cup seems very small. I do like the removable canister while using to ... MoreI have been using this close to 2 months and its not bad but my previous $125 vacuum seemed to suck and clean better. however it broke after 3 weeks of use when my daughter accidentally knocked it over (handle broke) , the feel of that vacuum was very cheap. This vacuum feels like a much better build. I am getting used to the slow start roller that may be designed like that for longevity purposes. still trying to figure out ecaxtly how the 3 floor type settings actually works as I know suction power is a big part and the roller going off for bare floor to on for carpet , maybe that's all there is to it. Would I recommend or buy this again , probably not but I am not returning it neither. Storage cup seems very small. I do like the removable canister while using to reach under couches etc. I have pets with short hair and dark rugs so I can see when its not picking up hair , it does for the most part with 10-15% left behind. crap vacuum seamed to do better but not when its broke. I think it may have to do with the anti hair rollers maybe not being aggressive enough. With that being said I am being critical , tis not all bad like the build and features , I believe its a quality build and is not bad at cleaning just think it could do a little better is all

chim chim originally posted on sharkclean.com

Specification

General
Product TypeVacuum cleaner
Cleaner TypeUpright
Vacuum Cleaner TypeGeneral purpose
Compatible Floor TypeCarpet, hard floor

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