I purchased one of these and the light and rotisserie stopped working within a week. I've been unable to return it as they want a video to show it doesn't work but the link says the video is too big even if it's only one second. Too hard to return products. Very expensive when it only lasts one week.

The product is tiny, not what I expected at all. You cant fit much in it at all. Would be ok for single person, definitely not a family! With that said the fryer works very well and is quick at cooking. If it was larger it would have been perfect.

I got this as a mothers day present, and I was thrilled as I heard they were brilliant. But that must be for another brand. On opening the box, everything looked good until I went to use it....How the heck is a newbie to know how to use it!!. There is nothing to say temperatures and times for different items. And the size is so tiny...this is not a family sized unit at all. Husband asked me to mention the photo on the box isn't what you say to do. Misleading? But you already know all of this as almost all reviews say the same thing...So here's my question. "Why have you not set to correct the simple things you can correct. eg cooking instructions, maybe a starters cook book. These things could be placed in a envelope on the outside of the box.. That would change ... MoreI got this as a mothers day present, and I was thrilled as I heard they were brilliant. But that must be for another brand. On opening the box, everything looked good until I went to use it....How the heck is a newbie to know how to use it!!. There is nothing to say temperatures and times for different items. And the size is so tiny...this is not a family sized unit at all. Husband asked me to mention the photo on the box isn't what you say to do. Misleading? But you already know all of this as almost all reviews say the same thing...So here's my question. "Why have you not set to correct the simple things you can correct. eg cooking instructions, maybe a starters cook book. These things could be placed in a envelope on the outside of the box.. That would change your feedback and reviews so quickly and show your customers you do care..