The first thing to say is that the member of staff who assisted me was excellent. He offered to set the phone up for me (at a small charge) but I declined and transferred everything from my old IPhone 6 to this new one - very easy to do, even for a 62 year old, non-technical, person like myself (no cables needed, just put the phones next to each other and follow the clear instructions on the new and old phones),This iPhone is a great size (fits easily into Jean / jacket pocket, clear and easy to use. My phone was, of course, out of contract - it had been fully paid for.The member of staff also answered all the questions I had about the phone. Very knowledgable and patient with me!Would certainly buy from JL again - in fact I was looking at their TV's only this ... MoreThe first thing to say is that the member of staff who assisted me was excellent. He offered to set the phone up for me (at a small charge) but I declined and transferred everything from my old IPhone 6 to this new one - very easy to do, even for a 62 year old, non-technical, person like myself (no cables needed, just put the phones next to each other and follow the clear instructions on the new and old phones),This iPhone is a great size (fits easily into Jean / jacket pocket, clear and easy to use. My phone was, of course, out of contract - it had been fully paid for.The member of staff also answered all the questions I had about the phone. Very knowledgable and patient with me!Would certainly buy from JL again - in fact I was looking at their TV's only this morning! My wife needs a new phone and we would buy one from JL again. I have purchased beds, tables, chairs and much more from JL and will continue to do so - excellent customer service in every way, 10/10.Phone came with 2 year warranty as well.

This functions as well as my previous iPhones, but at a better size! Seriously, who wants to haul around a huge pocket computer when you can have this hand- and pocket-sized one!The drawback is in the camera. It *cannot focus on any object closer than 4.5 inches. This is a problem when photographing or scanning text, and especially when attempting to open small QR codes, which I have to all the time at the grocery store. I took the iPhone 13 mini to have it fixed and was told that that's just how the camera is. "They can't have it be as good as the Pro version." Nevertheless, Apple did replace the camera for free, but with no improvement on the problem. In 2023, a smartphone that can't handle QR codes is ridiculous.

I was reluctantly forced to upgrade from my iPhone 6 and although I was tempted by the larger sizes I selected the Mini because it's perfect for my hands: I'm small and also have arthritis in my thumb, so stretching my palm to hold a phone isn't a good idea.Differences between this and my old phone:- the sound is much better - even without selecting 'speaker' it's clearer. I listen to podcasts through my pillow at night without bothering to Bluetooth them through a separate speaker.- reading/accessibility controls (e.g: to make the text slightly larger and clearer) are subtle but very effective- the available screen image is longer because there are no margins at top and bottom, so it's better for scrolling Twitter etc.- elements like mean you don't notice the ... MoreI was reluctantly forced to upgrade from my iPhone 6 and although I was tempted by the larger sizes I selected the Mini because it's perfect for my hands: I'm small and also have arthritis in my thumb, so stretching my palm to hold a phone isn't a good idea.Differences between this and my old phone:- the sound is much better - even without selecting 'speaker' it's clearer. I listen to podcasts through my pillow at night without bothering to Bluetooth them through a separate speaker.- reading/accessibility controls (e.g: to make the text slightly larger and clearer) are subtle but very effective- the available screen image is longer because there are no margins at top and bottom, so it's better for scrolling Twitter etc.- elements like mean you don't notice the smaller size relative to its bigger and much more expensive sisters- the camera is predictably even better, though I'm not a huge fan of wide-angle lensespros of buying at JL:- I got immediate delivery to my local Waitrose- two year guarantee- ability to return if unhappy (I wasn't!)- I could use various tokens and gift cards to reduce the price significantlycons:- I'm not mad about the thicker, harder-edged style - I love the pebble-like feel of my old Six.- the two camera lenses stick out a bit from the body (not really a problem)- the charging lead doesn't include a plug !! That's another £19 if you want to plug into the wall and not your Mac. And if your Mac is oldish (my MacBook Pro is 2015) you've got to buy as adaptor for the USB too - same price again. So add £40 to the overall cost.