I bought this from T-Mobile and used it for about 4 months before I decided to switch for Samsung S9 (I am Android guy and Apple OS just wasn't for me). I kept it in my drawer for a little over a year without using because I still had to make the monthly payment to T-Mobile. Last year, I had it paid off and unlocked 9from T-Mobile). I thought about using it as backup but decided to sell it instead to recoup what little I can (my loss is your gain). The phone is absolutely in mint condition with a screen protector on from day one along with its Otterbox case (the case has some loose from at the bottom where I had to open frequently for charging. It has all the original accessories and comes with the original box. It is factory reset for a new owner. Please ask me if you have any question before buying. Thanks.