This is my first phone ever since I start using phone. It was a gift from my brother for my birthday. We brought it on September when it just released, I used it until last month 08/2023. I think it about 5 years. Nothing wrong with it, I just have a 13 so I decided to switch. It still in perfect condition and it was my favorite design of all apple phone, specially the gold one. It so funny that I was water damaged it in 2019 and it had a dead spot on the screen, I was so sad and tried every trick I found on the social media but nothing work. I don’t have any money to fix it so I just use it with the problem. Surprisedly that it was back to normal like nothings was happened. It heal by itself :))) yeahhhh I was so confused. Then it perfectly until now

I love my iPhone XS Max. I originally thought it might be too big, since I’ve always bought the regular iPhones which often are on the smaller side. But I wanted a phone with a big screen because I recently got into gaming, so this phone works perfect for that need. I got my iPhone with the largest storage, so memory is great. Pic quality is decent. Battery life is okay for now until apple decides when to put this version on the chopping block. I recommend getting it in the gold color. It’s stunning and different from whatever else apple released throughout the years.

I bought this phone when it first came out. Needless to say, for something that costs a freaking THOUSAND dollars damn near, you’d think I’d have it decked out in the best damage proof/waterproof/idiot proof/toddler drool and screen abuse, butttttt I don’t. I’ve had cases (4 now over the past however many years it’s been out now) all of which cost less than $20, and a glass screen protector on top. I’m clumsy AF, seriously y’all, I trip over air, walk into corners of tables/counters hourly, you name it. My phone has decided once it wanted to end its life, but luckily for my ninja like reflexes, I saved it from drowning to death at the last minute in the toilet. Good ole rice bag a couple days later, works like a charm. The few other times it’s decided to Try out ... MoreI bought this phone when it first came out. Needless to say, for something that costs a freaking THOUSAND dollars damn near, you’d think I’d have it decked out in the best damage proof/waterproof/idiot proof/toddler drool and screen abuse, butttttt I don’t. I’ve had cases (4 now over the past however many years it’s been out now) all of which cost less than $20, and a glass screen protector on top. I’m clumsy AF, seriously y’all, I trip over air, walk into corners of tables/counters hourly, you name it. My phone has decided once it wanted to end its life, but luckily for my ninja like reflexes, I saved it from drowning to death at the last minute in the toilet. Good ole rice bag a couple days later, works like a charm. The few other times it’s decided to Try out water activities, it still managed to pull through without too many issues; well, none that didn’t work itself out over time on its own. Long story, my bad I got carried away, lol, my a** LOVES this phone so much, that my bank account told me I couldn’t afford a newer model anyways😂 we’ve now become one. Just the two of us. We will make it if we try…

I really liked the look of the phone but the fact that the back of the phone is actually glass was super frustrating. If you don’t get a good case it breaks really easily! I thought my case was strong enough but apparently it was NOT! Then changing out cases I got glass chips in my finger. The camera was decent. Definitely can’t take pictures of things at night (like the moon, etc) but idk if that’s possible with the new iPhone 13 pro either. I just upgraded to that one. These phones are just so expensive and I do pay for insurance but the fact that you can’t get the back replaced when it breaks so easily is rather irritating bc then you have to pay the full deductible for just a back screen. I recommend AppleCare+ insurance vs Verizon or other cell carriers - it’s ... MoreI really liked the look of the phone but the fact that the back of the phone is actually glass was super frustrating. If you don’t get a good case it breaks really easily! I thought my case was strong enough but apparently it was NOT! Then changing out cases I got glass chips in my finger. The camera was decent. Definitely can’t take pictures of things at night (like the moon, etc) but idk if that’s possible with the new iPhone 13 pro either. I just upgraded to that one. These phones are just so expensive and I do pay for insurance but the fact that you can’t get the back replaced when it breaks so easily is rather irritating bc then you have to pay the full deductible for just a back screen. I recommend AppleCare+ insurance vs Verizon or other cell carriers - it’s cheaper. Other than that I have only used iPhones and I find them to be very good products, reliable and you can transfer your entire phone over exactly how it was easily.

The camera quality is AMAZING. If you like to take photos or travel then i think this phone will be great choice because of the quality of the phone and it being water resistant. I think this phone is amazing, I’ve had it for almost 2 years now as I just love it. My only con is the size of the phone can be a bit tricky to get used to because it is bigger screen. I’ve had apple phones for years but used other brands for tablets and I do find apple just far superior from speed to app availability. The camera quality is fantastic even years later it’s still brilliant and I have no problems with it. 64gb storage is perfect for my photos and I have probably about 40 apps. Over all as I said even to todays standards this is a fantastic phone. So get it

Excellent Condition Is Not Truly Excellent

This is my third cell-phone that I have purchased from Gazelle, and I hate to say it, but this may be the last cell-phone I purchase from Gazelle. Since my second cell-phone order, every time I order my iPhone in “Excellent” condition, it arrives in person and it is the exact opposite of excellent. Knicks and scratches are usually all around the phone, which isn’t supposed to be there on an excellent condition phone. This is even more baffling because I read reviews of certain Gazelle customers purchasing fair condition cell-phones and receiving them in near-perfect condition. I don’t know if it’s a joke or not, but maybe give people what they pay for Gazelle. I shouldn’t have to take a risk with my hard-earned money like this. Thankfully, the screen of my recent ... MoreThis is my third cell-phone that I have purchased from Gazelle, and I hate to say it, but this may be the last cell-phone I purchase from Gazelle. Since my second cell-phone order, every time I order my iPhone in “Excellent” condition, it arrives in person and it is the exact opposite of excellent. Knicks and scratches are usually all around the phone, which isn’t supposed to be there on an excellent condition phone. This is even more baffling because I read reviews of certain Gazelle customers purchasing fair condition cell-phones and receiving them in near-perfect condition. I don’t know if it’s a joke or not, but maybe give people what they pay for Gazelle. I shouldn’t have to take a risk with my hard-earned money like this. Thankfully, the screen of my recent iPhone XS Max is perfect (no scratches, cracks, burn-in) and the exterior is less horrendous than the second iPhone I had purchased a few months ago. Hopefully Gazelle can start honoring what customers truly pay for in the near future. It’s been kind of disheartening my last two experiences.

Good but not great!

This is a good phone but it could have been a little better. Maximum capacity for the battery came in at 77% and that's low. It will require a new battery soon but not sure how soon. I'm not a heavy user as others can be with games or music and so this would have been a terrible for them. For me it was just a disappointment that I will get over unless the battery needs replacing too soon. Cosmetic wise and functionality, the phone is great. I have no complaints there. All together, I'll give it a 4 out of five stars.

Great working phone

this phone was a great buy for me. I saw some of the reviews, and decided to go ahead and see for myself what I’d get. I’ve had this phone for a year now, and I was fully satisfied with it until I upgraded to iOS 16. I believe there are some hardware issues, because now I cannot fully use the vertical middle of my screen. It’s very strange, but I do not think it has anything to do with the seller since my phone was working perfectly for almost an entire year. I would definitely buy another phone from the seller and I probably will. I had no cracks or scratches on my phone when I received it, just some lint in the speakers which was easy to clean.

Huge and Actually better than an Xr

I bounce around from iPhone to android but mainly iPhones. I like to test everything. Recently sold my XR to my best friend so I could get the XR. Well I get the iPhone XS Max and let me tell you. This phone is HUGE! Colorful! Vivid! Very strong piece of fancy electronic equipment. This in 2022 will still be in 2025 a good budget daily driver. I recommend not just the iPhone, but the quality Kj and his team give to these phones. And the quality they give to their customers. SHIPPING WAS FASTEST IN THE WORLD! Thank you for your iPhone!

Pristine condition.

I'm a long time Android user who left iOS years ago because the price of iPhones had become insane. However I had noticed lately that the price of refurbished versions has come down substantially. So I decided to give it a shot since I do like the iOS platform. There's a lot to be said for it. So setting aside my hefty skepticism I ordered the refurbished Xs Max. I was extremely pleased to see the phone was shipped to me in pristine condition. The display and the rest of the phone was scratch free. And trust me I checked closely. Set up was a breeze for me since I still had my old Apple ID. Everything took about an hour, including updates. I noticed the seller replaced the battery with a new one not approved by Apple. So what? Everything works perfectly. The Xs Max ... MoreI'm a long time Android user who left iOS years ago because the price of iPhones had become insane. However I had noticed lately that the price of refurbished versions has come down substantially. So I decided to give it a shot since I do like the iOS platform. There's a lot to be said for it. So setting aside my hefty skepticism I ordered the refurbished Xs Max. I was extremely pleased to see the phone was shipped to me in pristine condition. The display and the rest of the phone was scratch free. And trust me I checked closely. Set up was a breeze for me since I still had my old Apple ID. Everything took about an hour, including updates. I noticed the seller replaced the battery with a new one not approved by Apple. So what? Everything works perfectly. The Xs Max as a phone is absolutely killer. Especially the gold colour which I ordered. Kudos to the seller for not shipping me cracked junk. Will definitely buy from them again. I also appreciate the 30 day return policy and 90 day warranty.