I had a great experience purchasing my work boots through BAD. Unfortunately I chose the wrong size to begin with. The exchange process was so efficient as it streamlined my return and replaced my boots with the correct size. Just a couple of days later and I was wearing my new boots. I wouldn't hesitate to say these boots are super comfy and I would recommend the customer service provided by this Aussie company.

My overall experience dealing with your company was excellent! I am very happy. I made a mistake by purchasing the wrong size. I emailed you guys & it was not a problem. You took care of it without hesitation & gave me the correct size I asked for. My boots are very comfortable. I certainly will be contacting you again for my workwear. Thank you.

Originally bought this to serve two occasion, the snows and work. Kept me dry and protected in the snow with the addition of wool and waterproof socks. There was room for extra layers so with out those layers it is loose. The Chelsea design also allows the convenience of a slip on and off system which I prefer when I go camping.