I was employed as an electronic technician from 1959 to 1970, and as a systems engineer till 2002 when I retired from GE. I have much experience with computers and printers. I previously had a HL-2380DW that I was satisfied with for years. After buying a replacement HL-L2380DW, I found it difficult to set up. I've found it hard to put this new printer into full usage. If it's a matter of setup, please tell me where to find out how to set it up.One of my biggest gripes is that it apparently doesn't print double-sided without printing the flip side upside down. I've had personal computers at home since 1975 till the present. I've found it hard to put this new printer into full usage. If it's a matter of setup, please tell me where to find out how to set it up. I was ... MoreI was employed as an electronic technician from 1959 to 1970, and as a systems engineer till 2002 when I retired from GE. I have much experience with computers and printers. I previously had a HL-2380DW that I was satisfied with for years. After buying a replacement HL-L2380DW, I found it difficult to set up. I've found it hard to put this new printer into full usage. If it's a matter of setup, please tell me where to find out how to set it up.One of my biggest gripes is that it apparently doesn't print double-sided without printing the flip side upside down. I've had personal computers at home since 1975 till the present. I've found it hard to put this new printer into full usage. If it's a matter of setup, please tell me where to find out how to set it up. I was printing ok for a week, disappointed that it was not a copier. It took me awhile before I saw how to open the top and use the copier - it's obvious now that I know.I haven't yet had the time to set up the WIFI. Consequently, my wife, who uses a laptop computer upstairs - in order to print - has to email documents to me and then I print them out from my Dell desktop PC, downstairs with the printer attached by wire. The main fault may well be in the documentation.

For twenty something years I have used another manufacturer's product and was never really satisfied and often very unhappy and irritated. But a recent move to Mexico prompted me to seek out an alternative to paying very, very high prices for ink cartridges. The other manufacturer had inexpensive machines that seemed all too easy to buy but in retrospect the ink cartridges made operating them incredibly expensive.After two months of ownership and use, I am very, very happy with the change. The print quality is very good and the cost of operating. The machine is easy to maintain. An important feature is the ability to scan documents to a computer over wifi. This works wonderfully and reliable. Although it was not on my list of features, I've found I greatly ... MoreFor twenty something years I have used another manufacturer's product and was never really satisfied and often very unhappy and irritated. But a recent move to Mexico prompted me to seek out an alternative to paying very, very high prices for ink cartridges. The other manufacturer had inexpensive machines that seemed all too easy to buy but in retrospect the ink cartridges made operating them incredibly expensive.After two months of ownership and use, I am very, very happy with the change. The print quality is very good and the cost of operating. The machine is easy to maintain. An important feature is the ability to scan documents to a computer over wifi. This works wonderfully and reliable. Although it was not on my list of features, I've found I greatly appreciate printing from my android phone and tablet. This is something promised by the prior printers I've owned and yet never seemed to work. However, the apps work quite well with the Brother HL-L2380DW.A large part of my motivation in buying the Brother and leave behind my printers was ink cost. Since moving to Mexico, I have found ink to be more expensive and few places had my cartridges on sale. So I wanted to be able to buy cartridges that lasted longer than a month or so. I am still using the original cartridge after two months and have had to print several large projects that I had been saving until I got the new printer installed. I have had only one jam and use the double sided printing very often. It is also wonderful to highlight a printed document and the ink no smear - a feature of lazer as opposed to inkjet.

This printer is easy to set up, but with one problem. We have two iMacs, and the first printer install went fast and easy. I never could get an independent print queue set up on the second iMac, but had to enable the SHARE feature on the first iMac. This allows both iMac to have access to the Borther printer, but the primary Mac has to be ON or the 2nd iMac has no access. I still gave the printer 5 stars, because this seems to be a software problem, not a printer problem. My old Lexmark allowed two independent queues on the two iMacs. I have found the graphics printing to be quite good, although another review had mentioned that printing graphics on the Brother was lacking. Not my experience. I will admit that the print definition is not as good as my previous laser ... MoreThis printer is easy to set up, but with one problem. We have two iMacs, and the first printer install went fast and easy. I never could get an independent print queue set up on the second iMac, but had to enable the SHARE feature on the first iMac. This allows both iMac to have access to the Borther printer, but the primary Mac has to be ON or the 2nd iMac has no access. I still gave the printer 5 stars, because this seems to be a software problem, not a printer problem. My old Lexmark allowed two independent queues on the two iMacs. I have found the graphics printing to be quite good, although another review had mentioned that printing graphics on the Brother was lacking. Not my experience. I will admit that the print definition is not as good as my previous laser printers. Double-sided printing was smoother than on my previous (expensive) Lexmark, which went through a lot of mechanical monkey motion with lots of clacking to get the 2nd side printed. The Brother (inexpensive) just reverses a stepper motor and does so quietly. This bodes well for a long life. The scanner feature is easy to use, and the scans are excellent. I haven't done enough printing yet to exhaust the small toner cartridge that came with it, but replacement toner cartridges are relatively inexpensive and easy to change out. I also liked the fact that a whole ream of paper can fit into the paper tray, and there are no long trays hanging out ... thereby requiring a large table for the printer. All in all, the Brother is an exceptional value and a great printer.