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Dell Alienware 7.1 Wired Gaming Headset (AW510H)
Dell Alienware 7.1 Wired Gaming Headset (AW510H)
Dell Alienware 7.1 Wired Gaming Headset (AW510H)

Dell Alienware 7.1 Wired Gaming Headset (AW510H)

(1,629 reviews)

Best-in-class custom-tuned 50mm 20Hz - 40kHz drivers for a high resolution audio experience. 7. Find electronics, fashion, accessories, grocery and more.

Best-in-class custom-tuned 50mm 20Hz - 40kHz drivers for a high resolution audio experience. 7. Find electronics, fashion, accessories, grocery and more.

$45.00

in 1 offers

The lowest price for Dell Alienware 7.1 Wired Gaming Headset (AW510H) right now is $45.00 at CeX.

The all-time low was $45.00 on 22 Sept 2026. That's the lowest price we've ever tracked — a great time to buy.

Prices last updated 1 Oct 2026.

Dell Alienware 7.1 Wired Gaming Headset (AW510H)

$45.00

(1,629 reviews)

Best-in-class custom-tuned 50mm 20Hz - 40kHz drivers for a high resolution audio experience. 7. Find electronics, fashion, accessories, grocery and more.

Best-in-class custom-tuned 50mm 20Hz - 40kHz drivers for a high resolution audio experience. 7. Find electronics, fashion, accessories, grocery and more.

Price comparison

Price data powered by pricesAPI.io

Last updated at 01/10/2026 22:16:37

Please note: price history and price alerts are not available for some stores, including Amazon.com.au.
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$45.00

Alienware 510H 7.1 Gaming Headset (XB1\PS4\PC), A

Delivery $4

Price history

Price history

Please note: price history and price alerts are not available for some stores, including Amazon.com.au.

Reviews

Alienware Headset - Pros & Cons
14 October 2021

originally posted on dell.com

Firstly I'm a huge Alienware fanboy, but I'll list the pros and cons as unbiased as I can.Pros:7.1 Surround sound is excellent, greatly improved directional sound and footsteps in fps gaming specifically in ValorantEar Pads are super comfortable and overall build quality feels solidThe cables are long enough to where they don't get in the wayThe microphone is decent for the price and compared to other headsets in this price rangeCons:The pressure that the headphones apply to your head is a bit much so it will get uncomfortable after a couple of hours in my opinion. This factor will be different for everyone.Audio EQ - These headphones are very low mid heavy so if you have and EQ to adjust it then my recommendation is to cut in the 300hz frequency range 5db ... MoreFirstly I'm a huge Alienware fanboy, but I'll list the pros and cons as unbiased as I can.Pros:7.1 Surround sound is excellent, greatly improved directional sound and footsteps in fps gaming specifically in ValorantEar Pads are super comfortable and overall build quality feels solidThe cables are long enough to where they don't get in the wayThe microphone is decent for the price and compared to other headsets in this price rangeCons:The pressure that the headphones apply to your head is a bit much so it will get uncomfortable after a couple of hours in my opinion. This factor will be different for everyone.Audio EQ - These headphones are very low mid heavy so if you have and EQ to adjust it then my recommendation is to cut in the 300hz frequency range 5db and boost the 5Khz - 10Khz 4db. If you prefer bass then a boost in the 40hz -120hz of 3db will be good too.You can Alienware Command Center with these headphones to make the adjustments but Alienware Command Center acts buggy and often requires a clean reinstall of the program to make it work properly. If it's your first time installing ACC then you probably won't have an issue.Overall I enjoy the headphones and love the Alienware aesthetic. Really the only con I listed that can't be fixed is the amount of pressure the headphones apply to your head but that's not a huge issue to me and It's a matter of getting used to them.

Audio is robbed of weight. You're better off with good stereo headphones.
7 March 2022

originally posted on dell.com

The headset needs Alienware Command Centre, which was pre-installed on the laptop I bought with the headset. The headset gave every appearance of being fully installed, given that Win11 recognised the device by name, only it felt like something was off. Only because I searched did I discover that controls in AWCC were missing. The only way I found to fix it, a method used by other customers, was to uninstall AWCC and re-download it from Windows Store instead.So that was bad, but even with full access to the controls, the audio is unpleasantly thin. You can get used to it, and I'd say the sound in games is at least clear and with good separation in games that support 7.1, but no matter what you do with EQ the sound is hollow and strange: drained of both bass and ... MoreThe headset needs Alienware Command Centre, which was pre-installed on the laptop I bought with the headset. The headset gave every appearance of being fully installed, given that Win11 recognised the device by name, only it felt like something was off. Only because I searched did I discover that controls in AWCC were missing. The only way I found to fix it, a method used by other customers, was to uninstall AWCC and re-download it from Windows Store instead.So that was bad, but even with full access to the controls, the audio is unpleasantly thin. You can get used to it, and I'd say the sound in games is at least clear and with good separation in games that support 7.1, but no matter what you do with EQ the sound is hollow and strange: drained of both bass and some of the mids. I am an audio engineer by trade, so I recognise the poor distribution of frequencies. In particular, your favourite music is going to sound awful to you on these.Figuring that I would only use them in games and not for music, movies or Youtube, I still lean towards using any stereo headphones over the 510H. Firstly, there's only a case for using them if the game has a specific 7.1 audio option, but even then, there's always the nagging feeling that each new part of a game would have had more impact if I wasn't using this headset. Therefore, I end up not using them in many cases. Just not worth it.

Excellent if you already own an Alienware system
9 February 2020SteveC

originally posted on bestbuy.com

I saw that Alienware was coming out with a new model headphone and had to give them a try. Wanted to pair them up with my Alienware R8 desktop and even though the description states for the Alienware laptops these work perfectly with my R8.Unboxing:The headphones are really well packaged inside a slide out inner box with the headphones themselves being very firmly held in place by two Velcro straps “nice to keep for cord management”, along with an instruction manual, a USB cable “with control module”, a 3.5mm cable, and a 3.5mm splitter. The headphones themselves feel very sturdy and well made, and they are pretty light for their size.Setting up:I used the included USB cable to attach them to my R8 and the “already installed “ Alienware Command Center ... MoreI saw that Alienware was coming out with a new model headphone and had to give them a try. Wanted to pair them up with my Alienware R8 desktop and even though the description states for the Alienware laptops these work perfectly with my R8.Unboxing:The headphones are really well packaged inside a slide out inner box with the headphones themselves being very firmly held in place by two Velcro straps “nice to keep for cord management”, along with an instruction manual, a USB cable “with control module”, a 3.5mm cable, and a 3.5mm splitter. The headphones themselves feel very sturdy and well made, and they are pretty light for their size.Setting up:I used the included USB cable to attach them to my R8 and the “already installed “ Alienware Command Center immediately recognized them after windows automatically installed the drivers for them, “couldn’t have been simpler”. The command center shows the headphones being attached and there are quite a few options for tweaking the sound settings. If you don’t feel like messing around with all the controls then there are a bunch of preset settings that you can choose from.Use:I’m going to be comparing these to my, Astro A40s and Audio-Technica M50XBT, the Alienware being a good bit cheaper that those two so we will have to see how they compare.The first thing we’ve noticed wearing these is that they really deaden outside sound a lot more than either of the other two headsets. For me, I have hearing problems, and these block out almost all outside sound sources, “unless they are really loud”, my wife says that they block out a lot of sound but she can still hear, but not nearly as much as with the other two. The earpieces slide up and down within the headband and were easy to adjust for either of our heads. The padding of the ear pieces is also thick and very soft, this helps with the sound deadening and comfort.Now for sound quality, I’ve used these playing Wolfenstein II “The New Order”, The Witcher 3, Deus Ex “Mankind Divided” and a few others. Gaming with these on is great!, sounds are very clear, and the surround system works very well gaming, at least as good as the A40s and a little better than the Audio Technica, “although the A/Ts are dual wired / wireless also so they win for that reason only”.As for listening to music, we both have to say these are midway between the A40s and the A/Ts, with the A40s sounding just a little bit better overall, I’ve played around with the software to see if I could get them sounding as good as the A40s "the A40s Bass is pretty hard to match", and I haven’t been able to tweak them that far yet.Conclusion:For the price you are getting an excellent set of headphones, for us they blocked out more sound than the others we compared them to. And they are cooler “temperature wise”, to wear when compared to the A40s, “those really get warm after an hour of gaming”. The headset design is really neat, it compliments my Alienware R8 desktop so I do like that. The pull out microphone works really well and I like how it stows away if you aren’t using it. The A40s swings up out of the way or you can detach it all together. I did use them for some chats and people generally said we sounded better with the Alienware on.Now these are not true 7.1 surround headphones, but use a DAC unit “built into the USB cable and software to mimic it, “sort of like the Spatial Sound” in Windows 10 that you can turn on for headphones. It works pretty well, especially with gaming but you aren’t going to get true 7.1 with a set of headphones at this price point.I also like the controls on the cables, with the USB one you can adjust volume and turn on/off the microphone. These are handy as the new Logitech keyboard I have eliminated the dedicated volume keys so this feature makes it easy to adjust the volume while gaming. The other plus is the USB cable is nice and long, a good foot longer than the ones that came with the A40 so I don’t have to use an extension cable.So if you already have an Alienware system and the Command Center installed these are going to be a breeze to set up and use. For the price they are really going to be hard to beat, so give them a try if you are in the market for a new set of headphones, especially if you already have an Alienware system.

Specification

PC Parts>
Peripherals>
Headphones>
Manufacturer Warranty2 Year
Hardware PlatformGaming Console, PC

Price comparison

Updated 2 days ago
Please note: price history and price alerts are not available for some stores, including Amazon.com.au.
https://www.google.com/s2/favicons?domain=au.webuy.com&sz=64
CeX

$45.00

Alienware 510H 7.1 Gaming Headset (XB1\PS4\PC), A

Delivery $4

Price history

Price history

Please note: price history and price alerts are not available for some stores, including Amazon.com.au.

Reviews

Alienware Headset - Pros & Cons
14 October 2021

Firstly I'm a huge Alienware fanboy, but I'll list the pros and cons as unbiased as I can.Pros:7.1 Surround sound is excellent, greatly improved directional sound and footsteps in fps gaming specifically in ValorantEar Pads are super comfortable and overall build quality feels solidThe cables are long enough to where they don't get in the wayThe microphone is decent for the price and compared to other headsets in this price rangeCons:The pressure that the headphones apply to your head is a bit much so it will get uncomfortable after a couple of hours in my opinion. This factor will be different for everyone.Audio EQ - These headphones are very low mid heavy so if you have and EQ to adjust it then my recommendation is to cut in the 300hz frequency range 5db ... MoreFirstly I'm a huge Alienware fanboy, but I'll list the pros and cons as unbiased as I can.Pros:7.1 Surround sound is excellent, greatly improved directional sound and footsteps in fps gaming specifically in ValorantEar Pads are super comfortable and overall build quality feels solidThe cables are long enough to where they don't get in the wayThe microphone is decent for the price and compared to other headsets in this price rangeCons:The pressure that the headphones apply to your head is a bit much so it will get uncomfortable after a couple of hours in my opinion. This factor will be different for everyone.Audio EQ - These headphones are very low mid heavy so if you have and EQ to adjust it then my recommendation is to cut in the 300hz frequency range 5db and boost the 5Khz - 10Khz 4db. If you prefer bass then a boost in the 40hz -120hz of 3db will be good too.You can Alienware Command Center with these headphones to make the adjustments but Alienware Command Center acts buggy and often requires a clean reinstall of the program to make it work properly. If it's your first time installing ACC then you probably won't have an issue.Overall I enjoy the headphones and love the Alienware aesthetic. Really the only con I listed that can't be fixed is the amount of pressure the headphones apply to your head but that's not a huge issue to me and It's a matter of getting used to them.

originally posted on dell.com
Audio is robbed of weight. You're better off with good stereo headphones.
7 March 2022

The headset needs Alienware Command Centre, which was pre-installed on the laptop I bought with the headset. The headset gave every appearance of being fully installed, given that Win11 recognised the device by name, only it felt like something was off. Only because I searched did I discover that controls in AWCC were missing. The only way I found to fix it, a method used by other customers, was to uninstall AWCC and re-download it from Windows Store instead.So that was bad, but even with full access to the controls, the audio is unpleasantly thin. You can get used to it, and I'd say the sound in games is at least clear and with good separation in games that support 7.1, but no matter what you do with EQ the sound is hollow and strange: drained of both bass and ... MoreThe headset needs Alienware Command Centre, which was pre-installed on the laptop I bought with the headset. The headset gave every appearance of being fully installed, given that Win11 recognised the device by name, only it felt like something was off. Only because I searched did I discover that controls in AWCC were missing. The only way I found to fix it, a method used by other customers, was to uninstall AWCC and re-download it from Windows Store instead.So that was bad, but even with full access to the controls, the audio is unpleasantly thin. You can get used to it, and I'd say the sound in games is at least clear and with good separation in games that support 7.1, but no matter what you do with EQ the sound is hollow and strange: drained of both bass and some of the mids. I am an audio engineer by trade, so I recognise the poor distribution of frequencies. In particular, your favourite music is going to sound awful to you on these.Figuring that I would only use them in games and not for music, movies or Youtube, I still lean towards using any stereo headphones over the 510H. Firstly, there's only a case for using them if the game has a specific 7.1 audio option, but even then, there's always the nagging feeling that each new part of a game would have had more impact if I wasn't using this headset. Therefore, I end up not using them in many cases. Just not worth it.

originally posted on dell.com
Excellent if you already own an Alienware system
9 February 2020

I saw that Alienware was coming out with a new model headphone and had to give them a try. Wanted to pair them up with my Alienware R8 desktop and even though the description states for the Alienware laptops these work perfectly with my R8.Unboxing:The headphones are really well packaged inside a slide out inner box with the headphones themselves being very firmly held in place by two Velcro straps “nice to keep for cord management”, along with an instruction manual, a USB cable “with control module”, a 3.5mm cable, and a 3.5mm splitter. The headphones themselves feel very sturdy and well made, and they are pretty light for their size.Setting up:I used the included USB cable to attach them to my R8 and the “already installed “ Alienware Command Center ... MoreI saw that Alienware was coming out with a new model headphone and had to give them a try. Wanted to pair them up with my Alienware R8 desktop and even though the description states for the Alienware laptops these work perfectly with my R8.Unboxing:The headphones are really well packaged inside a slide out inner box with the headphones themselves being very firmly held in place by two Velcro straps “nice to keep for cord management”, along with an instruction manual, a USB cable “with control module”, a 3.5mm cable, and a 3.5mm splitter. The headphones themselves feel very sturdy and well made, and they are pretty light for their size.Setting up:I used the included USB cable to attach them to my R8 and the “already installed “ Alienware Command Center immediately recognized them after windows automatically installed the drivers for them, “couldn’t have been simpler”. The command center shows the headphones being attached and there are quite a few options for tweaking the sound settings. If you don’t feel like messing around with all the controls then there are a bunch of preset settings that you can choose from.Use:I’m going to be comparing these to my, Astro A40s and Audio-Technica M50XBT, the Alienware being a good bit cheaper that those two so we will have to see how they compare.The first thing we’ve noticed wearing these is that they really deaden outside sound a lot more than either of the other two headsets. For me, I have hearing problems, and these block out almost all outside sound sources, “unless they are really loud”, my wife says that they block out a lot of sound but she can still hear, but not nearly as much as with the other two. The earpieces slide up and down within the headband and were easy to adjust for either of our heads. The padding of the ear pieces is also thick and very soft, this helps with the sound deadening and comfort.Now for sound quality, I’ve used these playing Wolfenstein II “The New Order”, The Witcher 3, Deus Ex “Mankind Divided” and a few others. Gaming with these on is great!, sounds are very clear, and the surround system works very well gaming, at least as good as the A40s and a little better than the Audio Technica, “although the A/Ts are dual wired / wireless also so they win for that reason only”.As for listening to music, we both have to say these are midway between the A40s and the A/Ts, with the A40s sounding just a little bit better overall, I’ve played around with the software to see if I could get them sounding as good as the A40s "the A40s Bass is pretty hard to match", and I haven’t been able to tweak them that far yet.Conclusion:For the price you are getting an excellent set of headphones, for us they blocked out more sound than the others we compared them to. And they are cooler “temperature wise”, to wear when compared to the A40s, “those really get warm after an hour of gaming”. The headset design is really neat, it compliments my Alienware R8 desktop so I do like that. The pull out microphone works really well and I like how it stows away if you aren’t using it. The A40s swings up out of the way or you can detach it all together. I did use them for some chats and people generally said we sounded better with the Alienware on.Now these are not true 7.1 surround headphones, but use a DAC unit “built into the USB cable and software to mimic it, “sort of like the Spatial Sound” in Windows 10 that you can turn on for headphones. It works pretty well, especially with gaming but you aren’t going to get true 7.1 with a set of headphones at this price point.I also like the controls on the cables, with the USB one you can adjust volume and turn on/off the microphone. These are handy as the new Logitech keyboard I have eliminated the dedicated volume keys so this feature makes it easy to adjust the volume while gaming. The other plus is the USB cable is nice and long, a good foot longer than the ones that came with the A40 so I don’t have to use an extension cable.So if you already have an Alienware system and the Command Center installed these are going to be a breeze to set up and use. For the price they are really going to be hard to beat, so give them a try if you are in the market for a new set of headphones, especially if you already have an Alienware system.

SteveC originally posted on bestbuy.com
Great gaming headset designed for Alienware PCs
19 February 2020

For full disclosure I wasn't able to test the 7.1 surround capabilities of this headset because I don't have a supported Alienware PC and the headset requires Alienware Command Center for it to work properly.I tried to get the software to work with my PC, but I couldn't get it configured properly and gave up after a few days of trying and tweaking.I got this headset because I liked the look and it matched my Alienware gaming keyboard.With that out of the way, I will treat it as a regular gaming headset.The packaging cradles the headset nicely with 2 velcro tabs and all cables are stored in the bottom part of the carton. Everything is recyclable so that's a plus in my book.I initially liked the look and feel of the headset but was surprised that there are ... MoreFor full disclosure I wasn't able to test the 7.1 surround capabilities of this headset because I don't have a supported Alienware PC and the headset requires Alienware Command Center for it to work properly.I tried to get the software to work with my PC, but I couldn't get it configured properly and gave up after a few days of trying and tweaking.I got this headset because I liked the look and it matched my Alienware gaming keyboard.With that out of the way, I will treat it as a regular gaming headset.The packaging cradles the headset nicely with 2 velcro tabs and all cables are stored in the bottom part of the carton. Everything is recyclable so that's a plus in my book.I initially liked the look and feel of the headset but was surprised that there are no lighting effects at all. Not even the logo. I thought that was a missed opportunity, but that's just a cosmetic gripe and in no way detracts from its performance.The headset feels substantial without being heavy.The adjustment band has positive clicks that help it stay in place during gameplay.The earcups are substantial enough that even people with larger ears will be comfortable wearing it.The microphone is retractable and is easy to pull out or retract back out of the way.Both earcups swivel so that the headset can be stored flat on a desk surface.Left and right are easily identified because of the shape of the headset and the embroidered letters ( L & R) inside each cup.The sound resolution seemed adequate for gaming although the volume control felt cheaply made in comparison to the rest of the unit.It comes with all the necessary cables for many different applications, but I felt that using the USB connection provided the best compromise for my setup.Music sounded pleasant and the highs and midrange seemed adequate, the lows were a bit muffled for my taste.In average I used them in about 2-3 hour stretches and found that they did cause my ears to sweat a bit, but most of my other over ear headphones/headsets also did the same.The over the ear design provides some ambient noise reduction, but they are not designed to completely block out outside noises.Other than the fact that this headset is specifically designed to perform optimally with specific Alienware PCs and the cheap volume control, this is a great headset for gaming.

Bill originally posted on bestbuy.com
Great headset! Far surpassed my expectations.
21 January 2022

Skip to the chase: This is the best headset I have ever used. And Alienware products are tremendously better than I previously perceived. Tops in-class!I am a 46 year old PC gamer. My first gaming console was the Atari. I have an immense amount of gaming experience, and its many peripherals through the decades.I would not consider myself an audiophile.The AW510H Headset has brought a new level of audio quality to my gaming experience, both in clarity and in terms of sound dimension. The surround sound is obviously far better than any experience I have previously had.The ear cups do an excellent job of cutting out background noise which aids in the immersive gaming experience. The comfort is, again, the best I have experienced with a headset. I assure you I ... MoreSkip to the chase: This is the best headset I have ever used. And Alienware products are tremendously better than I previously perceived. Tops in-class!I am a 46 year old PC gamer. My first gaming console was the Atari. I have an immense amount of gaming experience, and its many peripherals through the decades.I would not consider myself an audiophile.The AW510H Headset has brought a new level of audio quality to my gaming experience, both in clarity and in terms of sound dimension. The surround sound is obviously far better than any experience I have previously had.The ear cups do an excellent job of cutting out background noise which aids in the immersive gaming experience. The comfort is, again, the best I have experienced with a headset. I assure you I have not been using bottom shelf headsets previously. Quite simply, the AW510H exceeds all the others I have used in a similar price target. I am thoroughly surprised, because, I ignorantly thought the Alienware brand was an overpriced boutique that was not much better than what could be purchased as a commodity build through any old big box retailer. I was wrong.I not only bought the AW Headset, I also bought an AW mouse (the best I have ever used), an AW monitor (the best I have ever used), and an AW Aurora R12 fitted with an i7 and RTX3060ti. The entire package was an unbeatable price compared to everything else I could find at time of purchase (November 2021). As it turns out, I am totally blown away at the quality and refinement of the purchase experience (directly through dell.com) and the products.When it is time for another purchase, I am looking at Alienware and Dell first. If anyone asks me for a recommendation, I am recommending dell. Shame on me for having such an incorrect perception of Alienware and Dell. It is a very impressive group of people making very impressive products. Consider me a newly converted Alienware fanclub member. Who knew?

Joe originally posted on dell.com
Love them after small growing pains
12 February 2020

After spending about a week using these headphones, I can safely say I would happily recommend them to anyone not wanting to shell out big bucks for wireless headphones, though my recommendation comes with a few caveats.First Impressions:- Premium look, but plastic is thin and doesn't have a premium feel. It's lightweight, so maybe that was a conscious design choice.- Premium feel - They feel great to wear, and I've returned a number of other over-the-ear headphones for lack of comfort (my ears are on the larger side and these have plenty of space). The foam padding in the head band as well as in the ear pieces is awesome, quite possibly the best of the several brands of over-the-ear headphones I've tried.- Microphone is retractable. I absolutely love this ... MoreAfter spending about a week using these headphones, I can safely say I would happily recommend them to anyone not wanting to shell out big bucks for wireless headphones, though my recommendation comes with a few caveats.First Impressions:- Premium look, but plastic is thin and doesn't have a premium feel. It's lightweight, so maybe that was a conscious design choice.- Premium feel - They feel great to wear, and I've returned a number of other over-the-ear headphones for lack of comfort (my ears are on the larger side and these have plenty of space). The foam padding in the head band as well as in the ear pieces is awesome, quite possibly the best of the several brands of over-the-ear headphones I've tried.- Microphone is retractable. I absolutely love this feature because 90% of the time I'm using headphones I don't need a microphone. Having the ability to pull out the microphone when I do need to use it provides much better clarity and directional sound capture than using headphones that don't have a physically separate microphone. It's a really clever feature I would love to see adopted on other headsets.- USB controls - I've developed a love/hate relationship with these controls. I love there is a physical microphone mute switch so if I'm talking over discord or ventrilo and leave my mic open, I can use a physical control instead of a keyboard shortcut to control my mic audio. I love that I can adjust the volume up and down, and it changes the actual computer volume, rather than a separate headset volume. I'm not used to using wired headsets, and I sometimes find myself accidentally changing the volume as the controls fall between my arm and body. I've muted the volume at least a few times without realizing it until it starts beeping (which happens when it's fully turned down and you continue to hold the volume down button). It's not that big of a deal though, and I'm overall happy with the control.- Sound quality - I have a lot to say about this, so I'm going to dedicate a full section to it below. *In case you don't read the full review, know I'm very happy with the audio quality over USB after adjusting settings*I first connected these headphones to my MacBook using the 3.5mm cable, because that's the device I had nearby at the time. The audio quality compared to another set of headphones I had was atrocious. I felt like I was using a $10 pair of headphones I picked up at the airport while waiting for a flight. There was virtually no bass and the treble was "tinny", and it was all around just an awful experience.I then connected the headphones to my Alienware computer via the USB connection, and there was a noticeble difference in sound but it still wasn't great when I played back the same music. I launched the Alienware Command Center (which I wish would have launched automatically when I connected the headset), and found the equalizer options and noticed it was set to a default "Alienware" setting. Once I changed this to the "Music" setting and listened to the same song again, it felt like a completely different set of headphones. The bass is rich and deep, and the treble was clear.The Alienware Command Center also has some sample audio to show off the 7.1 surround sound as well as allow you to make adjustments, and the surround sound is really impressive. I'm more of a MOBA and MMO gamer than an FPS gamer, but the sample sound bytes showing off the directional audio was really neat. You could clearly hear the difference in footsteps vs shots going off in front of or to the side of you and tell which direction that was coming from. I could see it providing a legitimate advantage in any game where surround audio is supported.My advice to the Alienware team would be to launch the Alienware Command Center at least the first time these headphones are connected, as my entire experience with these headphones was completely changed after playing with those settings.So, in summary of the audio, the 7.1 surround sound was very impressive, and after adjusting settings in the Alienware Command Center, I was able to get to a point where I was happy listening to music as well.- Quirks / ComplaintsThese headphones aren't noise cancelling and audio both escapes the headphones, as well as bleeds in from the environment.- I noticed while listening to music at a medium-loud setting that the sound was being picked up by the built-in microphone when I listened to audio playback. This isn't a huge deal but if I'm playing a game online and only intermittently talking, I would need to turn the music down or it would bleed into what they hear over the mic. Realistically I'm probably going to have my music on low if I'm grouping and talking so it probably isn't a major issue.- When I was listening to music / playing a game while my kids were in the same room watching TV, they could hear my music audio and I could still hear their TV audio. I generally prefer to wear headphones that would prevent this noise exchange.As I mentioned above, the audio quality over 3.5mm was just awful, so they should make improvements or not include that cabling option at all.Overall, after making the audio adjustments in Alienware Command Center, I'm happy with the sound quality and comfort of these headphones, though I still think it's worth investing in the wireless version if you can afford it.

Albert originally posted on bestbuy.com
Nice hardware, but the software needs work
6 February 2020

Overwhelmingly I would say I am happy with this headset. Despite what the confusing description states, these headphones are not just for the certain Alienware laptop models, but are suited for use with other gaming PCs as well.I used this headset with my custom gaming PC I built and I would say that at this price point I am happy with how it performs. The fit of the cups is comfortable over my ears, and the adjustability of these cups is interesting in that the cups themselves slide up and down in the channels of the headband for adjustment rather than the headband itself collapsing and extending as with so many other headset models. The comfort of the headset overall gets a 7/10 from me. The leatherette headband cushion is squishy but seems like it will hold up ... MoreOverwhelmingly I would say I am happy with this headset. Despite what the confusing description states, these headphones are not just for the certain Alienware laptop models, but are suited for use with other gaming PCs as well.I used this headset with my custom gaming PC I built and I would say that at this price point I am happy with how it performs. The fit of the cups is comfortable over my ears, and the adjustability of these cups is interesting in that the cups themselves slide up and down in the channels of the headband for adjustment rather than the headband itself collapsing and extending as with so many other headset models. The comfort of the headset overall gets a 7/10 from me. The leatherette headband cushion is squishy but seems like it will hold up to extended gaming sessions without collapsing in on itself. The adjustment of the cups described above results in just enough force being applied to maintain the seal around your ears without the excess of too much collapsing source (a common source of headaches and discomfort when wearing over-ear headsets).The sound of this headset is acceptable at this mid-tier price level. I found that the highs were a bit tinny sounding, but the mids and bass are appropriately balanced. The speech produced through the microphone according to my friends (both in in-game chat control and through Discord) sounded good; neither tinny/whinny or muffled.The area of improvement I have for these headphones is the software. Upon plugging these headphones into my computer via the USB adapter. The Alienware sound center software tried to auto-install and my Avast anti-virus immediately flagged it as a threat and cancelled the install. Upon further investigation, it turns out that the software in the Microsoft store is rated by 31 reviewers as 1 star. Coming from brands like Logitech, Corsair, and even Razer that have their software pretty dialed in for their headsets, I have to ding Alienware here. Thankfully, software is something that can be fixed readily, and by the time you read this review they may have already fixed the described issue!

Bren originally posted on bestbuy.com
Reliable and comfortable
24 December 2021

I got these to replace my company provided headset, which were on ear and generally not too great. The sound these put out is decent, but I use them mainly for talking with my colleagues (Teams) and listening to training videos. They are comfortable to wear for extended periods of time and I really like that the mic recesses into the headset to get it out of my way. They are not the best headset available, but they work great for work from home and are comfortable enough to wear all day. I did try to listen to some music on them, and while they sounded good, they were not stellar.I know this is a gaming headset, but I have not had the chance to use it with a game. I wish the cable was a little longer, but it is of normal length and so not really an issue.I have ... MoreI got these to replace my company provided headset, which were on ear and generally not too great. The sound these put out is decent, but I use them mainly for talking with my colleagues (Teams) and listening to training videos. They are comfortable to wear for extended periods of time and I really like that the mic recesses into the headset to get it out of my way. They are not the best headset available, but they work great for work from home and are comfortable enough to wear all day. I did try to listen to some music on them, and while they sounded good, they were not stellar.I know this is a gaming headset, but I have not had the chance to use it with a game. I wish the cable was a little longer, but it is of normal length and so not really an issue.I have had no issues with the mic, and my colleagues say I sound normal, so I guess the mic on these is pretty decent.

trikedik originally posted on bestbuy.com
This Beauty is a Beast
11 February 2020

Impressive.This Alienware AW510H Wired 7.1 Gaming Headset is, quite simply, a beautiful piece of tech to look at. The matte textured surface is an ‘off-white’ almost light gray color, which I really like, and gives it a noticeable unique difference when compared to the standard black headsets you often find.Installing the Alienware Command Center (AWCC) software onto your laptop or PC allows you to make the most out of what this gaming headset has to offer. With the AWCC, you can scan your computer for the games you play, or add them manually to your game library, and even launch them from there. You’re able to create individual game profiles and themes, configure power management settings, adjust sound equalizers, assign lighting effects, and much more.Two ... MoreImpressive.This Alienware AW510H Wired 7.1 Gaming Headset is, quite simply, a beautiful piece of tech to look at. The matte textured surface is an ‘off-white’ almost light gray color, which I really like, and gives it a noticeable unique difference when compared to the standard black headsets you often find.Installing the Alienware Command Center (AWCC) software onto your laptop or PC allows you to make the most out of what this gaming headset has to offer. With the AWCC, you can scan your computer for the games you play, or add them manually to your game library, and even launch them from there. You’re able to create individual game profiles and themes, configure power management settings, adjust sound equalizers, assign lighting effects, and much more.Two audio cables and a ‘Y’ adapter are included which are used to connect the headset to either a PC/laptop or tablet/phone (although a USB-C to 3.5mm converter is not included), along some video game controllers having a 3.5mm jack. The cords themselves are nice and thick, sheathed in a braided woven material, which should help prevent kinking.The bendable, retractable, boom mic stays put where you position it. Voice quality was crisp and clear, both in audio playback and “live” chat, with the noise-cancelling feature performing adequately enough.The earcups have L&R imprinted on the inside, and are made of a soft leatherette type of material, with ‘memory foam padding.’ They are designed to swivel and lay flat for easy portability (and storage), as well as, being able to be worn around the neck.I found the headset comfortable to wear, as they are relatively lightweight and have the same leatherette “cushioning” on the headband as the earcups do. Although my ears did begin to get a little warm, so I would suggest taking a break during extended gaming sessions.The amazing stereo sound quality reproduced by this Alienware headset, really did deliver a range of depth to the ambient noises, as well as, levels of complex sounds in the gameplay, lifelike dialogue, and music. I truly felt immersed in the environment and surrounded by the ‘atmosphere’ created by the RPG I was playing.One thing I found rather frustrating was that in order to understand how to setup the headset, and find basic information about its features, I had to look up the manual online. A simple, easy-to-read user’s guide included with the headset, would have been much more helpful.Overall though, this Alienware AW510H Wired 7.1 Gaming Headset is a beautiful beast of wearable gaming tech. Not just for hardcore gamers, but it’s truly an all-around great headset. I highly, highly, recommend!

Janine originally posted on bestbuy.com
after 1 hour the computer no longer recognized it
16 January 2023

I bought it as a companion for my Alienware Aurora R13. I set everything up to participate in a work group meeting. The headphones were plugged in for 1 hour then suddenly I went silent and got that annoying message that the computer could not recognize the device. It seems that all the USB ports can no longer recognize these headphones. Can't figure out why they did for an hour. I switched out the connector for the Jack and am using that. Tried all troubleshooting and suggestions from youtubers. I can't figure this out but since the computer was purchased in Aug. 2022 & the headphones were purchase in Nov. 2022; I am disappointed that I have to become a computer tech so early in my relationship with this new set up.

Luchia originally posted on dell.com

Specification

PC Parts>
Peripherals>
Headphones>
Manufacturer Warranty2 Year
Hardware PlatformGaming Console, PC

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