Dyson Ball Animal 2 Upright Vacuum | Nickel | New

Worst Vacuum I have every used. We bought this Vacuum specifically due to the way it is marketed for Animals as I have a dog.Really wish that I had done some research and read the reviews prior to paying $350.00 for a vacuum that does not work on all of the normal things inside a house,Specifically if you have area rugs over hardwood floors (which I have 90 percent of in the house) DO NOT PURCHASE THIS MACHINE.The vacuum is to powerful for the area rugs and just sucks up the rug into the motorized head.I have since called Dyson to see what solutions they recommend to eliminate the problem. They suggest that I purchase the mattress tool that would resolve the normal dust and dirt but WOULD NOT pick up the animal hair. I at that point told the Dyson ... MoreWorst Vacuum I have every used. We bought this Vacuum specifically due to the way it is marketed for Animals as I have a dog.Really wish that I had done some research and read the reviews prior to paying $350.00 for a vacuum that does not work on all of the normal things inside a house,Specifically if you have area rugs over hardwood floors (which I have 90 percent of in the house) DO NOT PURCHASE THIS MACHINE.The vacuum is to powerful for the area rugs and just sucks up the rug into the motorized head.I have since called Dyson to see what solutions they recommend to eliminate the problem. They suggest that I purchase the mattress tool that would resolve the normal dust and dirt but WOULD NOT pick up the animal hair. I at that point told the Dyson representative that they are falsely marketing the product, as it specifically is marketed to work with animal hairs in the house.I said to the Dyson representative, so let me make sure I understand what you are saying that you can fix my issue to some what of a degreed but I must spend an additional $40.00 for a tool after spending $350.00 on a vacuum that is marketed to vacuum animal hair.I said forget and I will think about selling my vacuum to someone that has wall to wall carpet and not area rugs like what is in our house.So unless you have wall to wall carpet do not consider purchasing this vacuum, spend you money on something less expensive that will probably work just as well

A lot of $$$ For Planned Obsolescence

I was wary of Dyson due to the high price tag. Could it be worth it? After 10 years of faithful service our other vacuum was starting to give up the ghost. Decided to try this dyson. Initial feel? "wow, this feels stupidly flimsy in so many ways... But I will say that when it does work, it works really well." But that makes me even angrier when I've had several apparently critical pieces just snap only to see and feel how stupidly stupidly cheap the plastic is. Seriously. Several of the attachment points might break if you stare too hard at them. Why is a part that moves frequently and put under stress made out of the cheapest thinnest plastic possible. It's like they tested what the breaking point of parts were and then made sure parts were just one itty bitty ... MoreI was wary of Dyson due to the high price tag. Could it be worth it? After 10 years of faithful service our other vacuum was starting to give up the ghost. Decided to try this dyson. Initial feel? "wow, this feels stupidly flimsy in so many ways... But I will say that when it does work, it works really well." But that makes me even angrier when I've had several apparently critical pieces just snap only to see and feel how stupidly stupidly cheap the plastic is. Seriously. Several of the attachment points might break if you stare too hard at them. Why is a part that moves frequently and put under stress made out of the cheapest thinnest plastic possible. It's like they tested what the breaking point of parts were and then made sure parts were just one itty bitty level above that breaking point. Sort of like when a kid breaks something and then props it up so it's barely together waiting for something else to think they broke it. This product has solidly put dyson in the never worth it category. It's made me a part time vacuum repair guy I guess. The engineers and executives that signed off on these designs and materials have a special place in hell. I'm sure they've all been promoted... Cause hey, that's business... Because of this product, I will not buy anything Dyson.

Awesome until it breaks

This is our third Dyson animal upright vacuum. We really like Dyson’s products. It vacuums very well and comes with an awesome selection of attachments. The vacuum is easy to empty and does a great job picking up pet hair, etc. The problem with this vacuum, and it has happened to us three times now, is that hair gets wrapped around the axle inside the head unit where you can’t get into clean without taking the beater bar apart beyond what is intended outside of a repair shop. We’ve made it a point to clean the hair off of the beater bar very frequently because we know what the problems are, but the hair gets wrapped inside the motor belt area where you can’t get to it and you don’t know it’s a problem until it starts to smell hot. By the time you’re smelling that ... MoreThis is our third Dyson animal upright vacuum. We really like Dyson’s products. It vacuums very well and comes with an awesome selection of attachments. The vacuum is easy to empty and does a great job picking up pet hair, etc. The problem with this vacuum, and it has happened to us three times now, is that hair gets wrapped around the axle inside the head unit where you can’t get into clean without taking the beater bar apart beyond what is intended outside of a repair shop. We’ve made it a point to clean the hair off of the beater bar very frequently because we know what the problems are, but the hair gets wrapped inside the motor belt area where you can’t get to it and you don’t know it’s a problem until it starts to smell hot. By the time you’re smelling that the plastic has started to Break down around the axle and it goes south very quickly from there. Considering this vacuum is supposed to be specifically designed for pet hair, etc., the lack of an effective seal between the motor belt area, and the exposed beater bar which allows for severe wear and tear is a significant design flaw. We’ve replaced one of these on the factory warranty and we got an extended warranty on the second one in anticipation of problems. The third one has broken again inside of one year grom when we obtained it but unfortunately they voided our extended warranty when we return the last one and now we are out of luck. The only repair shop in our state is 50 miles away in Denver and we are finally going to have to give up on Dyson and move onto Shark or another brand. If you don’t have pets or family members with long hair, you will probably love this vacuum. If you do, I would strongly encourage you to stay away from it.

Awful Vacuum

Received as a wedding gift and was an item my husband really wanted and had Issues from the beginningThe release to empty was broken out of the box. Vacuum is short I’m 5’6” and have to hunch to use husband 6’2” and bothers his back. It is annoying to have to unravel the entire cord to be able to use the hose attachment and the hose is a workout to use, the material is too tight. So it gets hard to use when you need to reach far like cleaning the ceiling fan. It is awful for carpet (carpet is average not real thick but not cheap quality) but it is again workout to use on carpet, it is really hard to pull and push, but the Biggest issue is that the spinner constantly stops while vacuuming so it makes it even harder use and I have to push the button over and over ... MoreReceived as a wedding gift and was an item my husband really wanted and had Issues from the beginningThe release to empty was broken out of the box. Vacuum is short I’m 5’6” and have to hunch to use husband 6’2” and bothers his back. It is annoying to have to unravel the entire cord to be able to use the hose attachment and the hose is a workout to use, the material is too tight. So it gets hard to use when you need to reach far like cleaning the ceiling fan. It is awful for carpet (carpet is average not real thick but not cheap quality) but it is again workout to use on carpet, it is really hard to pull and push, but the Biggest issue is that the spinner constantly stops while vacuuming so it makes it even harder use and I have to push the button over and over again to get it to start again.We did think maybe something was blocking or getting caught but that is not the issue. We do clean often after every use.I would not recommend this vacuum especially if you have carpet and if you’re tall do not buy.Only positive is I like the variety of attachments and the ease of cleaning the filters.

Best Carpet Beetle Solution

There are things I love and things that I don’t love about my new Dyson Animal Ball 2. The best, most amazing part of this vacuum is the suction - it is AMAZING. If you have carpet beetles and are looking for a natural non-pesticide solution, just stop reading and proceed to buying. It’s a game changer!! We were vacuuming daily with our other vacuum, and averaging 100 or more beetles daily from our carpet. After the very first use with our new Dyson, the quantity of beetles dropped by 90%. It’s that good. Really. And dust allergies? Also hugely improved by the unbelievable suction of this vacuum. Hands down the best and strongest on the market.The few picky things that I don’t like are as follows. The filter takes over 24 hours to dry, and I end up having to use a ... MoreThere are things I love and things that I don’t love about my new Dyson Animal Ball 2. The best, most amazing part of this vacuum is the suction - it is AMAZING. If you have carpet beetles and are looking for a natural non-pesticide solution, just stop reading and proceed to buying. It’s a game changer!! We were vacuuming daily with our other vacuum, and averaging 100 or more beetles daily from our carpet. After the very first use with our new Dyson, the quantity of beetles dropped by 90%. It’s that good. Really. And dust allergies? Also hugely improved by the unbelievable suction of this vacuum. Hands down the best and strongest on the market.The few picky things that I don’t like are as follows. The filter takes over 24 hours to dry, and I end up having to use a hair dryer to speed it up. The lack of retractable cord is a pain, but I do appreciate the extra long cord. The vacuum puts out a ton of heat, and could heat a small room on its own! The red power button is two inches from the red canister release button, and I’m constantly accidentally releasing the canister instead of turning off the Vacuum - I wish the canister button wasn’t red. I hate the “lean and use” design, and wish there was just a foot pedal that reclined the vacuum for use. You have to push down and back pretty firmly to release it, and it always sounds like it’s on the verge of breaking. I wish the wheels had a brake or locking mechanism for when I vacuum stairs. It does not stay put where you park it, and when you’re using the hose for your steps, the vacuum is constantly rolling and tipping. Lastly, the long extension tube - I have a love/hate relationship with this. It’s amazing to be able to vacuum the ceiling cobwebs without having to lift the vacuum - so so awesome. That being said, when you’re using it on the floor or steps, it’s just awkward and crimps the hose really badly. And it’s tough to put it back in place on the vacuum - it takes quite a bit of jiggling and fiddling to lock it back in its mount.So there you go. The good and the bad. Overall I am so thrilled with the power of my Dyson Animal Ball 2, and the huge help it provides for our dust allergies and carpet beetles. It’s a wonderful tool and I am so happy that I purchased it. All the other kinks are things I am happy to deal with, and I highly recommend this product.

Brush won’t spin

We bought this vacuum from Costco at a great deal and was excited to replace my 9 year old Dyson animal (that was still going strong, but smelled). Right out of the box noticed it was a little smaller than my vacuum and the cord was shorted. 5 seconds into vacuuming my medium pile carpet the roller head stops spinning. I would have to turn the brush head button on and off every 6-10 seconds to get it to start spinning again. Thought it was a defect so we took it back to Costco and exchanged for the same vacuum, same problem! Not sure if it’s a model design for Costco with little to no quality control or this model is just poorly designed and built. It worked great on my hardwood, but who needs that much suction on wood?? Even on my low pile stairs the head would not ... MoreWe bought this vacuum from Costco at a great deal and was excited to replace my 9 year old Dyson animal (that was still going strong, but smelled). Right out of the box noticed it was a little smaller than my vacuum and the cord was shorted. 5 seconds into vacuuming my medium pile carpet the roller head stops spinning. I would have to turn the brush head button on and off every 6-10 seconds to get it to start spinning again. Thought it was a defect so we took it back to Costco and exchanged for the same vacuum, same problem! Not sure if it’s a model design for Costco with little to no quality control or this model is just poorly designed and built. It worked great on my hardwood, but who needs that much suction on wood?? Even on my low pile stairs the head would not keep spinning. Disappointed in Dyson for releasing such an inferior product. Took it back again today and purchased the Animal 3 from another store, took it for a spin and love it so far. But, what is up with your hose? I can’t believe that in the 8 years from my first Dyson to my newest you haven’t fixed the most frustrating feature of your vacuums, the stiff hose that is almost useless unless you can coheres a small child to sit on the vacuum so you can stretch the hose out. The wand is waaay to long to be functional for many of the attachments. Maybe a future design consideration.

Disappointed

We used to buy a new upright vacuum every year until our first Dyson Animal. It was great and lasted over 10 years until the hose got some small holes. We decided to buy the latest Dyson Animal Ball. We immediately loved the maneuverability, but its poor quality and design showed through quickly. It takes two hands and a foot to hold it steady and lock it in its upright position and even then it often takes multiple tries to make it stand on its own. The on/off switch also requires a forceful push and here too we often have to press twice to achieve the desired on/off. The material quality or design of the plastic up right support that holds the handle is poor and broke within a year. We were able to order a replacement. Lastly, the dust bin is just too small. It’s ... MoreWe used to buy a new upright vacuum every year until our first Dyson Animal. It was great and lasted over 10 years until the hose got some small holes. We decided to buy the latest Dyson Animal Ball. We immediately loved the maneuverability, but its poor quality and design showed through quickly. It takes two hands and a foot to hold it steady and lock it in its upright position and even then it often takes multiple tries to make it stand on its own. The on/off switch also requires a forceful push and here too we often have to press twice to achieve the desired on/off. The material quality or design of the plastic up right support that holds the handle is poor and broke within a year. We were able to order a replacement. Lastly, the dust bin is just too small. It’s supposed to be for households with animals and thus you’d expect to be able to vacuum up quite a bite of shedded fur. We have to empty the bin multiple times to vacuum the whole house or fur gets stuck in the upper part of the bin and you have to take the whole thing apart to get all the debris out. As much as I want to like this vacuum I’m not really happy with it and I feel like the flaws in design had to have been noticed but they ignored them. Sadly this Dyson is not worth the high price tag.

Disappointment

Purchased this D.Ball 5 months ago and am very disappointed. I purchased this because we have two large dogs that although short haired shed a lot. I needed something that would really work on pet hair. While the suction is incredible in that regard, especially compared to my old upright (with bag), I am constantly having to clean out the D.Ball dust canister and the clean up is not very enjoyable, especially for me as an asthmatic. Even while wearing a mask. When I first started using the D.Ball I could not detect dust in the air while in use. However, I started noticing in later use that I could detect dust in the air which meant that somewhere the dust was leaking out of the canister. So I had to go back to wearing a mask while vacuuming. The last two times I ... MorePurchased this D.Ball 5 months ago and am very disappointed. I purchased this because we have two large dogs that although short haired shed a lot. I needed something that would really work on pet hair. While the suction is incredible in that regard, especially compared to my old upright (with bag), I am constantly having to clean out the D.Ball dust canister and the clean up is not very enjoyable, especially for me as an asthmatic. Even while wearing a mask. When I first started using the D.Ball I could not detect dust in the air while in use. However, I started noticing in later use that I could detect dust in the air which meant that somewhere the dust was leaking out of the canister. So I had to go back to wearing a mask while vacuuming. The last two times I used the D.Ball even before the canister hit max fill the vacuum would stall and I would have to restart! Of note: I religiously cleaned the dust canister and all of the filters after each use. Notwithstanding, while the suction is great the D.Ball is only good on low pile rugs with the beater brush. The suction with beater brush is too much for a shag rug, and changing it to just suction alone (which was recommended in the instructions) does not cut it for shag. As another reviewer mentioned, the attachments with the hose are too difficult to use on steps. I'm glad I kept my old vacuum as backup. I will use the D.Ball until it dies, but would not buy another Dyson.

Early signs look encouraging!

My old Dyson DC25 finally gave up after 14 years of dedicated service, so rather than try and get it repaired I figured it was time to get a replacement. I looked at all the usual suspects, and given that I already have a perfectly functional Dyson handled, I didn’t want another cordless one. In the end I decided to go for as close-a-replacement as I could and settled on the Dyson Animal Multifloor.My only complaint so far is the sheer amount of packaging this thing consumes. It would be far more efficient to just ship it fully built in one single box with large air bags around it. Anyway, I digress…It does go together easily, and when I first switched it on and put it on low pile carpet/deep clean mode, I was gobsmacked at just how much suction power this thing ... MoreMy old Dyson DC25 finally gave up after 14 years of dedicated service, so rather than try and get it repaired I figured it was time to get a replacement. I looked at all the usual suspects, and given that I already have a perfectly functional Dyson handled, I didn’t want another cordless one. In the end I decided to go for as close-a-replacement as I could and settled on the Dyson Animal Multifloor.My only complaint so far is the sheer amount of packaging this thing consumes. It would be far more efficient to just ship it fully built in one single box with large air bags around it. Anyway, I digress…It does go together easily, and when I first switched it on and put it on low pile carpet/deep clean mode, I was gobsmacked at just how much suction power this thing had! Proper workout pushing this thing around but switch to medium pile and it’s like my old one in terms of effort. My house is reasonably small but mostly carpet, but even then there was around an inch of dust and other unseen mess in the dust collector that my other vacuum hadn’t been picking up. I know that any new modern vacuum would have been an improvement but still…In terms of longevity time will tell, people complain of blockages, but then those people probably don’t clean their filters and maintain their device. I found it perfectly steady enough, when using the wand, and the various attachments make light work of dusting and stairs. If like me you want a corded vacuum that performs, you can’t really go too far wrong, and with Dyson’s reputable brand, build quality and customer service behind it, makes for a fairly safe bet.

If you have dense carpet, avoid like the plague

I bad the original Dyson Ball Animal which lasted me almost 10 years and thought this one would be the same with some improvements. Unfortunately, they made this worse in more ways than one.First, the brush roller now manages to pull dog hair into the roller/motor mechanism, causing it to lock up and emit a burning smell. You have to take the brush roller completely apart I’m order to cut the hair off the hidden portions of the roller assembly. And if you have let hair like we do, you’ll be doing this several times a year. I’m nearly 10 years, i never once had to do this with my older model. They also added more suction to this unit but the problem is that it’s now TOO powerful. On our dense carpeting, the vacuum is literally stuck to the floor and the brush ... MoreI bad the original Dyson Ball Animal which lasted me almost 10 years and thought this one would be the same with some improvements. Unfortunately, they made this worse in more ways than one.First, the brush roller now manages to pull dog hair into the roller/motor mechanism, causing it to lock up and emit a burning smell. You have to take the brush roller completely apart I’m order to cut the hair off the hidden portions of the roller assembly. And if you have let hair like we do, you’ll be doing this several times a year. I’m nearly 10 years, i never once had to do this with my older model. They also added more suction to this unit but the problem is that it’s now TOO powerful. On our dense carpeting, the vacuum is literally stuck to the floor and the brush roller struggles to move, causing a burning smell like we’re damaging it because it can’t move freely. It’s so hard to push, you swear it’s like pushing a 50lb vacuum cleaner that’s made out of lead.I hated this thing so much I went looking at other brands. Fortunately the Animal 3 fixes these issues but I’m ticked that I threw away several hundred dollars on this only to have to replace it a year later when the newer model came out.The only reason I didn’t give it 1 star is because when used on things like hard floors or a thin area rug, it does a great job and the bin and filters are still easy to clean.