Ecology Canvas Dip Bowl 10cm White

I've shopped with PoK many times over the years, and the quality and service has always been pretty top notch (though fulfilment, even before COVID, was always a bit slow compared to other companies).My latest order arrived with one smashed bowl and another chipped at the rim. I immediately took pictures and sent them through to customer service, requesting assistance. It took three business days to get a response, which consisted of a question that was clearly answered in my initial correspondence. I answered the question the same day, and then waited another four business days for a response, which was only a request for another photo of the damage. I took the picture and sent it through the same day, waited over a week, and received no response. Sent a follow ... MoreI've shopped with PoK many times over the years, and the quality and service has always been pretty top notch (though fulfilment, even before COVID, was always a bit slow compared to other companies).My latest order arrived with one smashed bowl and another chipped at the rim. I immediately took pictures and sent them through to customer service, requesting assistance. It took three business days to get a response, which consisted of a question that was clearly answered in my initial correspondence. I answered the question the same day, and then waited another four business days for a response, which was only a request for another photo of the damage. I took the picture and sent it through the same day, waited over a week, and received no response. Sent a follow up message, and a few days later, have still heard nothing. The customer service has been astoundingly poor on this occasion, and I'm quite unimpressed.

Very tidy

Love them perfect size