HP LaserJet M209dw Black/White ADP Mono Laser Printer [6GW62F]

Smaller than you would think, great HP build quality and well put together. Removed the "don't connect via USB sticker" and did exactly that and bang connected no problem (without internet). However, be aware this is just for setup because after a couple of days it then goes off line demanding the setup is completed via the App online. The App is actually pretty good and allows you to send a link for other users to get the App and print but they don't have to set up an account. Have been using it for a couple of days now with no complaints, it's very quick once warmed up and Duplex function is reliable. Perfect solution for a small Office with a couple of users. Compared to others I believe it represents great value for money even at the regular retail price.

Disappointing printer

I have used HP printers for 35 years, and I have always found them dependable. I bought this printer without seeing it on display, and the Office Depot salesman did not know much about this printer. I bought one in the box, unseen. However, when I tried to install it, I found that HP requires a wireless connection and use of their own program HP Smart. After about two hours, I finally got the printer to work with a wireless connection, but it only worked one day. After that it stopped working. I finally reestablished a wireless connection and the printer would sound like it was starting to print, but it would not print. I was on the HP internet site at least 20 times, I talked to a HP service rep., and I did internet searches on my problems, all to no avail. ... MoreI have used HP printers for 35 years, and I have always found them dependable. I bought this printer without seeing it on display, and the Office Depot salesman did not know much about this printer. I bought one in the box, unseen. However, when I tried to install it, I found that HP requires a wireless connection and use of their own program HP Smart. After about two hours, I finally got the printer to work with a wireless connection, but it only worked one day. After that it stopped working. I finally reestablished a wireless connection and the printer would sound like it was starting to print, but it would not print. I was on the HP internet site at least 20 times, I talked to a HP service rep., and I did internet searches on my problems, all to no avail. Finally, I boxed up the printer, and returned it to Office Depot. I came home, found an old, used HP laserjet like the one I used for 20 years, and bought the used printer. The only positive thing about my entire experience with the HP printer is that Office Depot refunded my money promptly without any questions. However, the two men who waited on my at Office Depot were definitely not friendly. Neither asked me why I was returning the printer, how they might help, or if I had any questions about the printer. Neither offered to show me other printers. Neither said thank you, sorry, or la de da. I may have bouth my last electronic item from Office Depot.

Good printer but not not happy with HP

In a day and age when it seems like everyone and everything is trying to collect data from us, the one place I thought I’d never find this is a printer! In order to use this printer you have to install HP Smart, without it printing stops after a few weeks. You have to agree to only use HP certified toner and unless you opt out via a very small link, HP will auto ship toner every 6 months whether you need it or not and you are expected to pay for it. That’s a massive invasion of privacy and the fact that you cannot print without installing their app is a deal breaker for me. Returned it and got a Brother. I’ve been a loyal HP customer for 30 years but no more. Thanks Staples for making the exchange process so simple and for the great service I received from your ... MoreIn a day and age when it seems like everyone and everything is trying to collect data from us, the one place I thought I’d never find this is a printer! In order to use this printer you have to install HP Smart, without it printing stops after a few weeks. You have to agree to only use HP certified toner and unless you opt out via a very small link, HP will auto ship toner every 6 months whether you need it or not and you are expected to pay for it. That’s a massive invasion of privacy and the fact that you cannot print without installing their app is a deal breaker for me. Returned it and got a Brother. I’ve been a loyal HP customer for 30 years but no more. Thanks Staples for making the exchange process so simple and for the great service I received from your associate.

Hopelessly convoluted setup

After purchase, stepped through the setup, which had many, many steps. But it worked. Printed a 20 page report, double sides, 2 pages per sheet.Worked like a charm.Two weeks later, tried to print report again, and received a message 'setup not complete'. Spent 2 hours trying to resolve this, and had no end of grief.Printer is going back tomorrow.The printer requires you to set up an account with HP, with personal details, which completely overcomplicates the setup. While I had reservations about it forcing me to provide personal information, I reluctantly complied.

It will not work without HP+ account

This printer is the biggest disappointment I have had in a long time.The HP support said you did not need to create an HP+ account or be connected to the internet to use it. I set it up following the instructions of just not creating the HP+ account and it seemed to work fine for a few about a month.Now it stopped working with an error message that setup was not completed. It seems I cannot use it without setting up the HP+ account and keeping it connected to the internet. The HP Smart applet (see attached screenshot) says you must agree to buy only HP supplies and connect to the internet and create an HP+ account otherwise the printer will not work.Now it is too late to return it. I got a month's worth of printer - what a ripoff!!!!!

NO NETWORK, NO FUNCTION BEWARE

This is terrible device for small business. I am an IT professional with 20 years experience. i understand the need to set the unit up with network, but as it was configured for USB printing, i was shocked that when i took this printer in the field, it would not print.I have since learned that no matter what you do,NO NETWORK = NO PRINTI tried the Offline only driver install from their website, and it STILL requires network.Even worse, i decided to just use it in the office. Set it up and had normal operation for about 5 months, then after a loss of network in the office, the printer will not reconnect. I've factory rest it a dozen times and cant get functionality back. The app is mandatory for any change, setup or maintenance. Not only is the app unresponsive, ... MoreThis is terrible device for small business. I am an IT professional with 20 years experience. i understand the need to set the unit up with network, but as it was configured for USB printing, i was shocked that when i took this printer in the field, it would not print.I have since learned that no matter what you do,NO NETWORK = NO PRINTI tried the Offline only driver install from their website, and it STILL requires network.Even worse, i decided to just use it in the office. Set it up and had normal operation for about 5 months, then after a loss of network in the office, the printer will not reconnect. I've factory rest it a dozen times and cant get functionality back. The app is mandatory for any change, setup or maintenance. Not only is the app unresponsive, but it will not complete the printer setup so i am left with a lot of lost time and money and the need to purchase a printer that will function reliably in every environment.Finally, after reaching out to HP help, i was basically told it was my fault for not understanding that network was needed at all times and there was nothing more they could do.Please, choose ANY OTHER MODEL and BRAND. This has been a bad experience all around and I will be avoiding HP products in the future

Printed Then Stopped

I had always been satisfied with HP products. Until now. I had no idea that the HP LaserJet M209dw REQUIRED an internet connection to print. It's not an option. I did not understand that from the specs I read online. This is a very unusual requirement and should be in large print: REQUIRES AN INTERNET CONNECTION: WILL NOT CONNECT VIA USB!I thought the reviewers who were rating it low were just having trouble connecting to wifi. Since I planned on using USB, I didn't think it would be an issue. I really didn't consider that wifi was MANDATORY for printing. I've owned printers for over 30 years, and I've never heard of such a thing.I was able to get it to print a few pages after downloading some drivers. It was very fast and the pages looked good!, But then it ... MoreI had always been satisfied with HP products. Until now. I had no idea that the HP LaserJet M209dw REQUIRED an internet connection to print. It's not an option. I did not understand that from the specs I read online. This is a very unusual requirement and should be in large print: REQUIRES AN INTERNET CONNECTION: WILL NOT CONNECT VIA USB!I thought the reviewers who were rating it low were just having trouble connecting to wifi. Since I planned on using USB, I didn't think it would be an issue. I really didn't consider that wifi was MANDATORY for printing. I've owned printers for over 30 years, and I've never heard of such a thing.I was able to get it to print a few pages after downloading some drivers. It was very fast and the pages looked good!, But then it stopped and the configuration report I was finally able to extract using the on-printer buttons indicated I had run out of pages to print because it was in setup mode. Also, now I know that it will print without an internet connection, but there's a limit. 20 pages. I tried to reset the printer to factory default to get 20 more pages, but no luck.If HP doesn't write a work-around program (remove the page limit) so that it operates via usb and without HP Smart or wifi or ethernet or any other internet communication, then I'll either try to return it or recycle it. It's a useless machine to me right now. So much for HP's green footprint. HP turned a fine printer into junk.

Set it up with mobile device for sanity's sake

HP has been around for a good long time. I've used tons of their products mostly at work this is the first new home laser I've had in many years. Had to replace my last laser when the mice decided to get inside it and destroy things. Never bought one with this requirement to connect to the internet but for the price it was worth a try. For the sake of your own sanity don't set it up with your desktop, set it up with your cell phone or tablet. I messed with this for two days on my windows 11 pc could not get anyplace getting it setup. Either win 11 is still having issues which would not be surprising or the mobile app is just that much better. Put your cell phone on the same wifi you plan to use the printer on in your office/home. My first hassle I had was that the ... MoreHP has been around for a good long time. I've used tons of their products mostly at work this is the first new home laser I've had in many years. Had to replace my last laser when the mice decided to get inside it and destroy things. Never bought one with this requirement to connect to the internet but for the price it was worth a try. For the sake of your own sanity don't set it up with your desktop, set it up with your cell phone or tablet. I messed with this for two days on my windows 11 pc could not get anyplace getting it setup. Either win 11 is still having issues which would not be surprising or the mobile app is just that much better. Put your cell phone on the same wifi you plan to use the printer on in your office/home. My first hassle I had was that the email I used for my old hp account is no longer available to me and the pc setup did not have an option for no longer accessible email address. Not sure exactly why but when I setup on my cell phone I got past this problem, shouldn't complain I guess I thought for sure I was going to have to find a human to get this going. After I was finally able to get through setup using my android device then it finally became online via the pc. You have to run the hp app on each device you wish to print from. The fastest way to get the printer into setup mode is to unplug it for a few minutes then plug it back in. You may need to press the infinitesimally tiny button on top of the wifi light to get it to connect to wifi. My computer has built in wifi but it is connected by cable to my router, you may or may not have to disable your onboard wifi chip when setting up this printer. When printing from your desktop pc you will likely need to select hp smart as the printer and not the printer itself. The instructions they have in the box are next to worthless. Print quality is decent, I really don't print but I do it enough that I need a printer in the house. You get six months of free toner service after that you're given a choice of how much you print which determines the price, toner is expensive I don't think 1.99 a month is excessive when they'll auto ship a fresh cartridge when you get low and setup recycling as well apparently. I really hated to take two stars off them for the setup hassles but it was quite annoying and the next to zero documentation in their book just made it more annoying.

The printer is so fast!

I bought this printer a couple of weeks ago and it is so fast. It’s also very simple and user friendly. It reminds me of a more simplistic version of my work printers, the speed is just as fast without all the control buttons. I love that as long as I leave it on, I’ll automatically get toner cartridges sent to me whenever my printer tells the company I ran out. I also love that the toner isn’t as nearly as expensive as printer ink cartridges. I use to have a cheap cannon printer where I had to pay $100 for two ink cartridges (color and black&white). Those ink cartridges were so expensive and never lasted. The printer also took forever to load. So far I have used this printer wirelessly with my apple iPad’s air printer command. It was so easy!

waste of money

After seeing all the reviews here with the same connectivity problems, I decided to stop wasting my time with HP technical `’support.” Instead I took the printer to our local e-waste recycler today.The wifi on my m209dwe was spotty from the start. Since I did not need it to be networked, I just hooked it directly to my desktop computer with a standard cat5 patch cable, plugged into the ethernet port on the computer and the printer.That worked fine for about a year, until suddenly it stopped printing. Although the status sheet indicated that it was connected through the ethernet port, there was no i.p. address and the error message stated that the printer could not print because not connected to the internet.A full hour with HP tech support failed to remedy and ... MoreAfter seeing all the reviews here with the same connectivity problems, I decided to stop wasting my time with HP technical `’support.” Instead I took the printer to our local e-waste recycler today.The wifi on my m209dwe was spotty from the start. Since I did not need it to be networked, I just hooked it directly to my desktop computer with a standard cat5 patch cable, plugged into the ethernet port on the computer and the printer.That worked fine for about a year, until suddenly it stopped printing. Although the status sheet indicated that it was connected through the ethernet port, there was no i.p. address and the error message stated that the printer could not print because not connected to the internet.A full hour with HP tech support failed to remedy and we ran out of time. Tried again yesterday, got by far the worst tech support person I have ever encountered. I could not finish a sentence without being interrupted and talked over. Also she did not know the difference between a modem and a router, although that was irrelevant as neither device was actually involved (she said the printer “had to be” connected through the modem.)If you have money to burn, buy crypto before you buy this printer.