Kong Wild Knots Giraffe Dog Toy S-M

Sonny and I have really enjoyed this class and especially our amazing instructor Zander. We are learning how to create a safe mat space for Sonny to go to when he needs to chill out. I really like the esay step by step homework. The added benefit is the bond Sonny and I have from spending this time together. Zander is so patient, so kind and so knowledgeable. Zander makes us want to sign up for more classes because we trust his guidance and look forward to learning more about how to be better dog parents. Thank you Zander!

The trainer was nice and flexible with scheduling. He was almost 10 minutes late. The facility was dirty. There was a dead cricket in the floor that my dog almost ate. He did eat a piece of scrap paper that was in the floor. The station used for clean up was super dusty. We spent the first 20 minutes or so sitting in the floor with the trainer just giving our dog treats. I would have liked some communication around this like “what we are doing to do is give him some time to just get used to me” or something but instead we all just sat there. I just felt there could have been more communication during the visit about what we could be doing and what the trainer was doing even if it was just “ok so now I’m going to try to pet him or hold him”. He did give good ... MoreThe trainer was nice and flexible with scheduling. He was almost 10 minutes late. The facility was dirty. There was a dead cricket in the floor that my dog almost ate. He did eat a piece of scrap paper that was in the floor. The station used for clean up was super dusty. We spent the first 20 minutes or so sitting in the floor with the trainer just giving our dog treats. I would have liked some communication around this like “what we are doing to do is give him some time to just get used to me” or something but instead we all just sat there. I just felt there could have been more communication during the visit about what we could be doing and what the trainer was doing even if it was just “ok so now I’m going to try to pet him or hold him”. He did give good explanations about what next steps would look like in future trainings. The main reason for the low score is the lack of cleanliness of the facility which is not the trainers fault.

The employee was very kind! Thankfully, she has dogs and knows all the basic things we know. We did NOT have a certified trainer as was advertised for the class. The corner we were put in for the class was disgusting. Disgusting. I saw three bugs. (Our puppy ate one bug.) There was trash all over the floor. It couldn't even be swept before we had our "private lesson with a certified trainer." I need more than 2-3 sentences to complain about it and ask for a REFUND. The store had plenty of notice we were coming. They freaked out when we arrived and did the best they could with what they had and we do appreciate that. However, stop advertise certified dog trainers when your company doesn't provide them. Will never go back.