Questions welcome. Pet and smoke free home. This confirms item has arrived safely and you are happy. I lose out on postage costs) I always retain proof of postage. Mistakes can happen! If you are unhappy get in touch for a resolution. Given this, I do not accept offers. What you can be certain of if you purchase from me is that the item will be as described (in text and photos) and I will dispatch promptly (within 3 working days as stated but often quicker). A word on pricing - I am usually not the cheapest, but won't be the most expensive. Buy with confidence. Please note LEGO contains small parts and may not be suitable for younger children. See photos for what you will receive. With regards figures, I've done my best to check they are genuine LEGO and have the correct head/face. LEGO include spares of some tiny parts but my listings will not include these. However, please be aware LEGO is a toy and there may be light play-wear Again, I have done my best to be accurate. No noticeable sun damage or dirty parts unless stated. No guarantees however but I have done my best to ensure listings are accurate. General condition notes for my listings: sets can be considered complete unless stated. There may be some dust from storage and display. Instructions available on LEGO website. Specific condition: this set is complete with two figures (Harry & Quirrel) - see photos.