Lelit Bianca V3 PL162T Coffee Machine SS Walnut

After reading many reviews about a variety of machines, I had narrowed my choices down to three machines. Many reviewers mentioned Chris Coffee as their preferred vendor. As I live in New York, it seemed logical to purchase my new machine from a vendor close to my home. The more reviews I read, the more people raving about the superior service provided by Chris Coffee. I decided to call and determine if they were accurate.My call was answered quickly and I was connected to Mike. I explained that I was interested in a dual boiler with certain capabilities and he directed me to the Lelit Bianca. He was very helpful and since I was visiting my son, who lives close to their facility, I needed the machine the next day. He assured me that it was no problem and since I ... MoreAfter reading many reviews about a variety of machines, I had narrowed my choices down to three machines. Many reviewers mentioned Chris Coffee as their preferred vendor. As I live in New York, it seemed logical to purchase my new machine from a vendor close to my home. The more reviews I read, the more people raving about the superior service provided by Chris Coffee. I decided to call and determine if they were accurate.My call was answered quickly and I was connected to Mike. I explained that I was interested in a dual boiler with certain capabilities and he directed me to the Lelit Bianca. He was very helpful and since I was visiting my son, who lives close to their facility, I needed the machine the next day. He assured me that it was no problem and since I was picking it up he adjusted the price.I arrived the following day and Mike brought the machine to my car and loaded it into the trunk. He made the experience so easy. Chris Coffee is now my go to for all my coffee needs.

I pulled the trigger on buying this machine after doing a lot of research on it. Coming from having a Rancilio Silvia for about 10 years I wanted to buy a machine that will allow for more experimentation with my roasts and provide the consistency of the $15K machines in my favorite local shops. This machine exceeded my expectations at both. The espresso it puts out easily competes with my favorite shops which now saves me a lot of money as I make drinks as good or better at home for a lot less cost. The functionality of the machine is impressive with the pressure profile programming and daily timers that can be set up and it is very easy to maintain. For those interested in paying the premium to get a machine that you can do more experimentation with your shots ... MoreI pulled the trigger on buying this machine after doing a lot of research on it. Coming from having a Rancilio Silvia for about 10 years I wanted to buy a machine that will allow for more experimentation with my roasts and provide the consistency of the $15K machines in my favorite local shops. This machine exceeded my expectations at both. The espresso it puts out easily competes with my favorite shops which now saves me a lot of money as I make drinks as good or better at home for a lot less cost. The functionality of the machine is impressive with the pressure profile programming and daily timers that can be set up and it is very easy to maintain. For those interested in paying the premium to get a machine that you can do more experimentation with your shots (especially single origins) I can’t recommend this machine enough. Chris Coffee and MacKenzie especially made the whole purchasing and shipping process about as customer friendly as you can get.

It's disappointing to spend so much and then get a manual that doesn't even list the figure numbers let alone have instructions for installing the optional joystick type wand. It's probably best to go with a product that the company actually supports. The low quality manual makes me question the quality of the product. You will sleep better if you buy something else.I had problems with the machine and called Chris' coffee 3 times. They gave me the run around and did actually help. Twice they told me they'd call me back but never did. Broken machine within the two year warranty and they still wouldn't help. I will never buy Jack from these folks.