LG G4 Good - Grey - Unlocked - 32GB

The worse phone I've ever had. The phone is known for the notorious "Loopback" malfunction that renders the phone unusable. With the terrible customer service and long repair times, it left me phone-less for a quarter of a year. After getting a new and improved version of the phone (it took them that long to figure out the phone was unrepair-able and send me a new one), I ran into battery issued where the battery would die at a range of 30-60 %. I realized I needed a new phone then when I was driving home from my niece's birthday using the GPS while my phone was at about 60% when it suddenly died, leaving me in an unfamiliar area at night. The phone would turn back on to tell me I had 30% left, then die 10 seconds after. This process repeats if you attempt to turn ... MoreThe worse phone I've ever had. The phone is known for the notorious "Loopback" malfunction that renders the phone unusable. With the terrible customer service and long repair times, it left me phone-less for a quarter of a year. After getting a new and improved version of the phone (it took them that long to figure out the phone was unrepair-able and send me a new one), I ran into battery issued where the battery would die at a range of 30-60 %. I realized I needed a new phone then when I was driving home from my niece's birthday using the GPS while my phone was at about 60% when it suddenly died, leaving me in an unfamiliar area at night. The phone would turn back on to tell me I had 30% left, then die 10 seconds after. This process repeats if you attempt to turn the phone back on. Eventually, the phone lost several functions such as Airplane Mode, the home button, the all apps button, being incompatible with Google play (unable to download apps, even upon updating all aspects of the phone), the lock screen, rebooting the phone (I know, hard to believe) and decreasing the volume. The only possible thing it can do now is use the back button, the internet, and the camera. BUT the camera is malfunctioning as well. It continuously autofocuses, making it difficult to capture photos and has a delayed capture in relation to it's capture confirmation (leaving for blurry photos). Mind you, this is all occurring in less than a year.

A 2015 model, but still a terrific phone and a bargain now on a great performer.

I had an LG G4 and I just put too much brutal use on it, even despite these being as rugged as most other phones. I needed to replace it and didn't want to fork out hundreds of dollars for current models. The only argument against a phone that was originally released in fall of 2015, is the implementation of the 5G Networks. But, unless you live in the urban environments those networks are being brought online in, the difference will have no effect on your enjoyment of this phone. The problem with newer phones is that none of them have user replaceable batteries and this was the last LG that had that advantage. It is possible to buy extra replacement batteries for about $10 on eBay. Now I can do a hot swap of a fresh battery, easily if I need to. But I also like the ... MoreI had an LG G4 and I just put too much brutal use on it, even despite these being as rugged as most other phones. I needed to replace it and didn't want to fork out hundreds of dollars for current models. The only argument against a phone that was originally released in fall of 2015, is the implementation of the 5G Networks. But, unless you live in the urban environments those networks are being brought online in, the difference will have no effect on your enjoyment of this phone. The problem with newer phones is that none of them have user replaceable batteries and this was the last LG that had that advantage. It is possible to buy extra replacement batteries for about $10 on eBay. Now I can do a hot swap of a fresh battery, easily if I need to. But I also like the nice big screen and the large size of the phone is welcome to me because I have large hands (never mind). The cameras on the phone are excellent and the features are entirely sufficient for my purposes. It is, at this point a model that is over 4 years old, but having looked at 2019 phones of various makes, I just didn't see anything on them, feature wise, that I cared much about to justify the added expense. I'd just recommend, as I would for any new phone, to definitely get a sturdy phone case. The one that worked perfectly for this phone, was the DualTek brand, which conforms to MilSpec protection levels and has a super good grippy feel. For this phone, you can get those new for under $5. If you're not worried about keeping up with the joneses in your peer group, but want a great deal on a new, unlocked phone, you can pick these LG G4's up for under $100, including shipping.

An all rounder with first class camera

As someone who regularly swaps his phone for the latest and greatest I can happily compare this to other recent flagships such as the Samsung Note 4 and S6 Edge, as well as the Sony Z3 and HTC One M9, and the iPhone 6 Plus, all of which I’ve owned in recent months.Initial impressions out of the box were good and I was impressed with the overall footprint of the phone considering the size of screen they have fit into it. A very sleek phone with no buttons on any edge, and having never owned any of the previous LG flagships, I was dubious as to how I would get on with the buttons on the back of the device. I know that they are meant to fall underneath your forefinger but in the videos it always seems a bit awkward. I was pleasantly surprised by how easy it was to ... MoreAs someone who regularly swaps his phone for the latest and greatest I can happily compare this to other recent flagships such as the Samsung Note 4 and S6 Edge, as well as the Sony Z3 and HTC One M9, and the iPhone 6 Plus, all of which I’ve owned in recent months.Initial impressions out of the box were good and I was impressed with the overall footprint of the phone considering the size of screen they have fit into it. A very sleek phone with no buttons on any edge, and having never owned any of the previous LG flagships, I was dubious as to how I would get on with the buttons on the back of the device. I know that they are meant to fall underneath your forefinger but in the videos it always seems a bit awkward. I was pleasantly surprised by how easy it was to hold and differentiate the power and volume buttons, and the slight texture to the volume buttons makes them seem a little more premium. It has only taken a couple of days for me to make the error of trying to turn my S6 on by pressing the back!The Quad HD screen is a stunner! Crisp and clear and brightness holds up well and I have not seen any of the power saving dimming that I saw reviews moan about with the G3. Comparing it to the Quad HD screens of the S6 and Note 4, it matches and exceeds the clarity of the Samsung due to its proper Full RGB matrix as opposed to the diamond matrices on the Samsungs. Its colours are also pretty vivid and not washed out. It is perhaps the best LCD screen I have seen on a phone.One of the biggest selling points of this phone is the camera, and LG have equipped a 16MP sensor with an f/1.8 lens. Now I’m no camera tech expert but I’m told this is good, and beats the f/1.9 of the Samsung S6. Basically, it allows more light into the lens and also allows for better depth of field shots, so getting the background blurred and foreground in focus. I have been taking hundreds of photos and comparing them shot for shot with the S6 Edge I own. The LG matches the S6 and often exceeds photos with the quality and colour accuracy – it has a colour spectrum analyser. Focussing is very fast thanks to the laser autofocus and the control at your finger tips in “Manual” mode is quite astonishing, allowing shots of up to 30 seconds, manual focus and shooting in RAW format, thanks to the phone running Android Lollipop – shipped with 5.1 on my phone.The processor included is the Snapdragon 808, a six core chip, as opposed to the 8 core 810 that’s in the HTC One M9 and LG G Flex 2. In daily use I have not seen any issues with it at all and nearly every app and game opens and runs extremely well and quickly. The only time I have seen it falter is with Real Racing 3 which I think it struggles to push the extreme amount of detail around the Quad HD screen, the exact same issue my Note 4 (with Snapdragon 805) has.What would I change, and should you buy the LG G4? I think for me, the plastic back with faux hammered metal look detracts from the overall quality of the phone and makes it seem cheaper and less impressive than it is. I would definitely look to purchase one of the leather battery covers and then you’ll have a luxury flagship that feels like it matches the internals. I would highly recommend this phone for people that enjoy watching TV and films on such a beautiful screen, that want to use a micro SD card for extra content, and for people that want to really play around with capturing stunning photos.

Fantastic Phone

My last phone was a Samsung Galaxy S4 and having gone to that from a GS2 I was at first thinking of going for the S6. However I fancied trying something different, I wanted something a bit closer to stock android as I was sick of touchwiz, something a little larger and something without the hardware home button. After reading reviews and looking instore I decided to try the LG G4. Its only been three weeks but I'm really happy I did. I really like the larger screen which is really sharp and even with the larger overall size the phone isn't too big. It fits in my pocket fine and I can use it one handed without a problem. The software on the phone seems really fast and the UI is nice being closer to stock, I much prefer the notification panel on the LG G4 compared to ... MoreMy last phone was a Samsung Galaxy S4 and having gone to that from a GS2 I was at first thinking of going for the S6. However I fancied trying something different, I wanted something a bit closer to stock android as I was sick of touchwiz, something a little larger and something without the hardware home button. After reading reviews and looking instore I decided to try the LG G4. Its only been three weeks but I'm really happy I did. I really like the larger screen which is really sharp and even with the larger overall size the phone isn't too big. It fits in my pocket fine and I can use it one handed without a problem. The software on the phone seems really fast and the UI is nice being closer to stock, I much prefer the notification panel on the LG G4 compared to Samsung's touchwiz. The design of the phone is good although I went for the black leather which I would recommend as I really don't like the plastic back cover. The camera on the phone is really good as well but I haven't had a lot of opportunity to use it yet. The battery life to me seems fine, I have it on 50% brightness and use it throughout the day for various things (games, facebook, email, internet) and it lasts all day with on average 20% left by 11pm. I'm not sure about the fast charge on the phone it does seem to charge faster than my old phone with it going from 11% to 50% in about half an hour but I think other phones charge a bit quicker.I don't really have any issues at all with the phone but there are a few things I think could be improved with the next release. The size of the phone is fine for the extra screen size you get but I still think the phone could be a little shorter as there is a fair bit of space at the bottom below the screen. It could also be a bit thinner as it is fairly thick compared to other new phones. I'm also not sure about the plastic/metal bezel around the screen, I think this is going to get scratched easily. On the software side I think there could be more customization options, unless you put on a launcher things like the number of rows and columns on the homescreen can't be changed. Also icon packs and theme's aren't too common with a fair few on the LG store app and a handful on the playstore. The only other thing I would like to see is in built wireless charging as I don't like the look of the circle case.Overall I recommend this phone for anyone who wants something a bit closer to stock android and a bigger screen but not too big a phone.

Freedom to move. Lots of options.

The Good: + US991 model will work fully with AT&T, T-Mobile and Verizon Wireless networks (and pre-paid MVNO's). It does *partially* work with Sprint, but lacks all the necessary bands for service with them. + Factory Unlocked means, no carrier bloat; Phone is as light and efficient as it could be + Great value for a fully featured phone + Still one of the best cameras on a phone to date + Lots of extended battery options + Qualcomm Quick charge support + the subtle curve of the front makes it pleasing to hold for calls and is not enough to distort viewing of videos + SD card slot claims to support up to 2TB microSD cards... The Bad: - Lack of unlockable bootloader means no rooting options work. Which means no Magisk, no SuperSU, nothing. Which also means being ... MoreThe Good: + US991 model will work fully with AT&T, T-Mobile and Verizon Wireless networks (and pre-paid MVNO's). It does *partially* work with Sprint, but lacks all the necessary bands for service with them. + Factory Unlocked means, no carrier bloat; Phone is as light and efficient as it could be + Great value for a fully featured phone + Still one of the best cameras on a phone to date + Lots of extended battery options + Qualcomm Quick charge support + the subtle curve of the front makes it pleasing to hold for calls and is not enough to distort viewing of videos + SD card slot claims to support up to 2TB microSD cards... The Bad: - Lack of unlockable bootloader means no rooting options work. Which means no Magisk, no SuperSU, nothing. Which also means being bombarded with ads. - because of said ads in apps (*especially* YouTube), battery life is only marginally better than a Moto X Pure Edition on stock battery. - Latest updates still leave it on Android 6.0 Marshmallow. - Painfully slow charging without Quick Charge support. - "double tap to wake" feature on G4 is inconsistent per my usage - (infrequent, but) performance throttling tends to drop inputs if playing games on the phone, for me.

Great fast operating phone, the rear power/volume button takes a little getting used to.

This is an excellent replacement phone - I went form an S4 to an LT30 (Sony) - to this phone. I must say that the screen and color is just beautiful. Clear and precise display. It does come with AT&T bloatware which I still have to figure out how to remove. I'm not a gamer so I have not installed any games on this phone, I use it to keep tabs on life with friends, family and so on. All apps that I need function just right and it's easy to set the apps you want where you want them on your screen. Pictures are great from the rear camera, I have not yet tested the front one. Please get yourself a screen protector before using it. I did not get my screen protectors until a few days after I got the phone and had some light blemishes on the screen. The tempered glass ... MoreThis is an excellent replacement phone - I went form an S4 to an LT30 (Sony) - to this phone. I must say that the screen and color is just beautiful. Clear and precise display. It does come with AT&T bloatware which I still have to figure out how to remove. I'm not a gamer so I have not installed any games on this phone, I use it to keep tabs on life with friends, family and so on. All apps that I need function just right and it's easy to set the apps you want where you want them on your screen. Pictures are great from the rear camera, I have not yet tested the front one. Please get yourself a screen protector before using it. I did not get my screen protectors until a few days after I got the phone and had some light blemishes on the screen. The tempered glass protectors did a great job of covering them though and it looks new! As a matter of fact my unit still had the manufacturer's screen shield on so I don't think my unit was refurbished nor returned, it is probably leftover new units. The front form is a bit curved and it feels comfortable when making phone calls. It helps from the dreaded accidental button push with your face. Microphone is crystal clear, everyone hears me without a problem. Even via WiFi, the connections and calls are just phenomenal! Videos play fast over4G network or WiFi, have not yet roamed out of the area so don't know how that would affect the unit. I do local travel but have not noticed anything wrong with the unit so far. It does manage the switching between cell and WiFi very well, a lot better than prior units I have owned. The battery took a bit long to charge at the start, but once it was full it staid that way for about half a day. Once it gets to one-half full it deteriorates quickly. I charge it overnight just like all my other phones. Having WiFi turned on all day increases energy consumption. Overall great phone, I am glad I bought this G4, probably have it for a while as I'm careful and like to replace my electronics until they can't serve a purpose anymore, hence my Sony LT30.

LG G4 - Still my favorite phone

The LG G4 mobile phone is still my primary phone. I still use it for talk, text, music, occasional photos and short videos. I have owned this phone for 10 years. Knocking on wood as I type this. A battery charge on this phone lasts three to five days. I have even dropped this phone on the floor a few times and the screen has not cracked. I do not have a protective case as I could never find one made for this model.This was a worthwhile investment. I only wish that LG would sell phones in the US again.Downside of course is that because of its age, the OS is outdated and the 32G storage is simply not enough room to store too many pictures or videos, while I've have almost 3000 songs on this device.

The G4 does everything, Beautifully!

This is undoubtedly one of the best smartphones I've used, ever!Starting with the design. it doesn't have that fancy aluminium uni-body that has become very popular recently with other phones, but that doesn't mean it isn't of premium quality build. It certainly feels great in the hand and it feels solid. So solid in fact, you wouldn't think that it had a removable back cover. And that's a big highlight I feel.There are a host of top quality back covers that are interchangeable, from ceramic plastic, to real leather, and all in different colours. This is a premium feature in my eyes as you have the option of customizing the G4 to match your current style.And that's just the outside. Because of the interchangeable back covers, you have access to a replaceable ... MoreThis is undoubtedly one of the best smartphones I've used, ever!Starting with the design. it doesn't have that fancy aluminium uni-body that has become very popular recently with other phones, but that doesn't mean it isn't of premium quality build. It certainly feels great in the hand and it feels solid. So solid in fact, you wouldn't think that it had a removable back cover. And that's a big highlight I feel.There are a host of top quality back covers that are interchangeable, from ceramic plastic, to real leather, and all in different colours. This is a premium feature in my eyes as you have the option of customizing the G4 to match your current style.And that's just the outside. Because of the interchangeable back covers, you have access to a replaceable 3000mah battery, micro SD slot, and micro sim card slot. Once again giving you more flexibility.Flipping the G4 to the front, we are met with a single slab of slightly curved corning gorilla glass 3 spanning the entire front of the device with a glossy solid plastic frame, which looks and feels more like a metal frame to be honest.The G4 is sporting a stunning 5.5" Quad HD (2560 x 1440) Quantum IPS LCD display with a pixel density of 538. This display is just beautiful - Believe me, it is the best LCD I've I have seen on ANY smartphone! Colours are vibrant, contrast is excellent at 1500:1 and the detail is just incredible.Above the gorgeous display you have the earpiece grill and to the left of that you have your proximity and ambient light sensors, multi coloured notification LED and the amazing new 8MP f./2.0 front facing camera! This is one of the best 'selfie' cams I have used on a smartphone. It packs a ton of detail and doesn't distort as much at the edges as I've seen on a lot of other ff cameras.Before we go to the back of the G4, the top has a noise cancelling mic and IR sensor, the bottom has the main mic, alongside that is a 3.5mm headphone port, and a micro usb 2.0 (SlimPort 4K) port. Both sides are clear, apart from a little indent on the right hand side for easier removal of the back casing.Now to the back. The texture will differ depending on which cover you have, whether it be ceramic coated plastic with a brushed diamond finish which comes in Metallic Gray, Ceramic White and Shiny Gold, or Real Leather which comes in Black, Brown, Red, Sky Blue, Beige and, Yellow.The power and volume buttons live on the back of the phone, as does the speaker, which is pretty decent when it comes to loudness. I personally prefer front facing speakers but the speaker on the G4 does the job pretty well for a rear facer.Then we get to the rear camera. This is what I was most excited about when I got this phone. As a photographer, I read the specs of the camera on the G4, and I instantly wanted to get my hands on it. With 16 Mega-pixels of resolution and a f/1.8 aperture, 1/2.6” sensor size, Optical Image Stabilization (OIS), Laser Auto focus, Colour Spectrum sensor, LED flash, and the option to shoot in manual and RAW format, on paper, this was sure to be one of the best when it comes to smartphone photography, right? The answer to that is, YES, it is the best smartphone camera I have used, ever! and I have used a lot of other high end smartphone cameras prior to this one.The shots you can get from the camera on the G4 are incredible - Packed full of detail, sharp, great dynamic range, and you can achieve a really nice shallow depth of field due to the wide f/1.8 aperture, which also, combined with OIS, means you can capture great quality shots in low-light situations. Mix this great hardware with the awesome camera software, which allows you to shoot in auto or full manual mode, in jpeg and RAW formats, and you have honestly got one of the best, if not the best camera on a smartphone out there. Whether you are a casual point and shooter, or a more experienced photographer looking to have access to manual controls and the ability to shoot RAW - This is the camera phone of camera phones. I highly recommend it.Moving on to the internals and software experience it brings to the table - The G4 is packing a Snapdragon 808 64-bit Hexa-core processor clocked at 1.8Ghz, 3GB RAM, Adreno 418 GPU, and 32GB of on-board storage with the ability to add a whopping 2TB of extra storage via the micro SD card slot!The software experience is a pleasent one. I've had a lot of time with Sense, TouchWiz, and stock Android, and what LG brings to the table with its Optimus UX 4.0 UI, is something quite refreshing. You can really feel that it's Android Lollipop, with it's material design, and little things like the app drawer button and on screen back, home, and multi-tasking buttons being the same as stock Android. LG have then added in there own customizations to things like the drop down blind, the app drawer itself and a strong focus on clean square icons throughout.Performance is right up there - I have used the G4 as my daily driver for a couple of weeks now, and it has performed admirably. I haven't experienced any lag or stuttering at all with the OS or apps, the camera is always right there when you need it, just whip the phone out of your pocket, double tap the volume down key on the back, and it will launch the camera app, and take a shot almost instantly. Double tap the screen to wake if you don't want to use the power button on the back, and double tap again to turn the screen off - works perfectly, every time.So there it is - If you are looking for an amazing Android powered smartphone, that has exceptional performance, a stunning screen, the option to replace the battery with a fresh one, and a camera that is second to none - it's a no-brainer - The LG G4 is the one!

True Flagship, Best Android Yet!

Here’s my LG G4 impressions / review…. But before I dive into it, let me start from the beginning… my first smart phone was the Apple iPhone 3GS, I loved it and upgraded to the 4S 2 years later, but after 3 years of iOS I wanted something different so I decided to go the Android route and what better way to experience Android than the LG Nexus 4, a pure Android experience just the way Google wanted it. Ergonomically it felt great in the hand, screen was good but battery life and camera were poor, a small price to pay I thought. Even to this day performance is on par with current phones and it’s still my wives daily driver.Then I upgraded to a White Nexus 5, again it felt great in the hand, screen was improved but battery life and camera were average at best. I ... MoreHere’s my LG G4 impressions / review…. But before I dive into it, let me start from the beginning… my first smart phone was the Apple iPhone 3GS, I loved it and upgraded to the 4S 2 years later, but after 3 years of iOS I wanted something different so I decided to go the Android route and what better way to experience Android than the LG Nexus 4, a pure Android experience just the way Google wanted it. Ergonomically it felt great in the hand, screen was good but battery life and camera were poor, a small price to pay I thought. Even to this day performance is on par with current phones and it’s still my wives daily driver.Then I upgraded to a White Nexus 5, again it felt great in the hand, screen was improved but battery life and camera were average at best. I then bought a Red Nexus 5 because I wanted something a little different, maybe a bit jealous of the Lumia colour choices, in any case the Red Nexus 5 has been my daily driver until now.I was lucky enough and grateful that LG gave me the G4 to test/trial and experience and my oh my what a phone. First impression upon opening the box was “wow what a big phone”, it’s noticeably bigger than my Nexus 5 although it felt lighter, I soon got used to the size. I have the grey plastic back version which was a little disappointing after all the hype about the leather backs, however it’s easily changed when the leather backs are made available, just the fact of having the option to change the backs is a nice bonus. I have found this version to be slippery in the hand, so take care if you have the plastic version rather than leather backs.After a full charge and set up (touch and transfer profile/settings is a god send) I got to grips with the software, as mentioned above, I’m a strong believer of pure Android so it was going to be interesting how I coped with LG’s skinned version of Android.After a day or so of playing around with the phone I decided to download Hangouts and Chrome and use them as my standard messaging and browser apps. I didn’t like LG’s messaging app and felt Hangouts worked better for me. As for Chrome, I have an organised bookmark structure that’s synced across my devices (tablet and PCs) that I couldn’t let go. As for the rest of the phones OS, I like it, I like it a lot, the notifications windows works well and the shortcut menu is brilliant, it’s customisable and Google should take note. I also liked the lock screen app shortcuts, again it can be customised. A neat feature is the double tap to wake & lock the phone, I use it a lot because the buttons are at the back of the phone. While we on the subject of back buttons, when the phone is held with one hand your fingers fall naturally towards the buttons, it’s a little weird at the start but you soon get used to it. The double tapping the volume down fires up the camera and the and double tapping the volume up unlocks the screen, all very neat features (Google are you paying attention). Overall the OS skin is light, clean, and modern with a very snappy interface, dare I say, I'm a convert.Let’s get to the camera, wow, that’s the word that comes to mind. I had gotten used to the standard of camera phones and didn’t expect much but this camera not only competes against the best that Apple and Samsung have but it can stand proud alongside my Sony RX100 MII, it’s fast at opening, quick at snapping the shot, the focus works great and the colour accuracy is superb, the OIS 2.0, laser focus, colour sensor and ƒ/1.8 lens all work well together, they are not gimmicks. I took a photo of a metal sculpture, in front of a clear sky with the sun on show and it still managed to keep the object in focus and the surrounding area colours accurate, it’s impressive! You end up trying to find faults with a photo and comparing it to high end point and shooters and even DSLRs. Well done LG! The “selfie” camera is an 8MP and it’s also very good, there’s some neat feature like hold your hand and the closing it to start a countdown timer, also saying “Cheese or Whiskey” takes a snap, all good features and good fun.Battery life is a big upgrade for me, I was used to having 8-9 hours on my Nexus 5, but the G4 goes on and on, I average 16-19 hours with moderate to high use and easily get a day out of it, it’s a nice feeling not having battery anxiety, a neat feature is you can also remove the battery if need be.On the down side, the phone has over heated twice during a Hangouts video call while on 4G, both were around 20 minutes long and on the first call the phone got hot enough for it to shutdown automatically. This heating issue only happened during Hangouts video calling, I haven’t managed to repeat it anywhere else. Also, under the Multi-Tasking window, when clearing all open apps, it can take what feels like a second or two longer than it should.Overall I like the phone, in fact I love the phone, for the first time I have to concede that sticking with Nexus phones is not the way forward. LG has created a fantastic phone!

[Rewarded Review] DON'T BUY - Boot loop issue with this phone

I am posting this review on every instance where I see the LG G4 being sold, so people won't make the same mistake I made and buy this phone, thinking that it's a quality phone - because the reality is that this phone is garbage.I bought this phone back about August 2015, and basically as of December 14, 2016, the phone is useless. There's an issue with this phone, called a boot loop bug, where the phone stays on the intro LG G4 screen, and won't advance to the the Android home screen - so now I can't start my phone anymore.Yes, while I did buy this phone through T Mobile and not Best Buy - the issue is happening to all G4's. Basically --- if I want to use the T Mobile insurance plan to replace this phone, I have to get another G4, and T Mobile won't replace my ... MoreI am posting this review on every instance where I see the LG G4 being sold, so people won't make the same mistake I made and buy this phone, thinking that it's a quality phone - because the reality is that this phone is garbage.I bought this phone back about August 2015, and basically as of December 14, 2016, the phone is useless. There's an issue with this phone, called a boot loop bug, where the phone stays on the intro LG G4 screen, and won't advance to the the Android home screen - so now I can't start my phone anymore.Yes, while I did buy this phone through T Mobile and not Best Buy - the issue is happening to all G4's. Basically --- if I want to use the T Mobile insurance plan to replace this phone, I have to get another G4, and T Mobile won't replace my fried and died G4 with another phone of equal value - so I am stuck with getting the same device - and probably will be hit with the Boot Loop issue again after receiving this refurbished G4. I am forced to Jump from the frying pan into the fire with this situation.Also wanted to add - the first day I bought the G4 in Aug 2015 - I put it in an Otterbox defender case on it. The phone fell out of my hand once when I was getting out of the car, landed on the corner, Otterbox case performed incredibly, nothing was broken or dented or damaged on this phone. I also never spilled anything on the phone, so again, no neglect, no harm was done to the phone. I also never left the G4 in the car, so the phone was not exposed to heat, or cold, and was not left out in the sun, or endured any abusive or extreme conditions.I am not a gamer, just used the G4 for calling, texting, web browsing, and took many pictures. The G4 does take amazing pics, that's the one thing I will really miss. But buy this phone at your own risk, and you probably will have this boot loop issue with this phone sooner than later, and then it will just be a fancy paperweight. .Anyone who is possibly thinking about getting this phone should Google the boot loop issue on the G4, and avoid this phone like the plague. This is my 2nd LG phone and it will be my last LG phone. I previously had the LG G2, and after having that phone for about a year, the G2 started to overheat, where the back panel got really hot, and the screen kept freezing where I had to reboot the phone over and over, so the G2 was done after a year, and the G4 -- well, I got about 16 months out of that phone.I'd give this phone 1 star, only because the phone's display is really sharp, and the camera does take great pics, well....while the phone lasted. I did contact LG directly, they offered that I could ship the phone to them, but after reading reviews of how bad LG's customer service is, I decided to work through T Mobile instead and get an instant replacement and just get a refurbed G4. Besides it might take weeks for LG to process and fix this phone, and get it back to me. I am picking up the refurbished G4 from T Mobile tomorrow. In the meantime, I bought the Moto X Pure Edition, 32 GB from Best Buy last week on sale as a back up plan, and I might just sell the refurb G4, pay off the balance of it, and use the Moto X from now on.By the way, the Moto X that I bought works great, calls are crystal clear, the Moto X has the same Chipset (Qualcomm MSM8992 Snapdragon 808) and same Hexa-Core processor as the LG G4. Again, I am not a gamer, so I don't need to have a top of the line phone and the insane price/payments that come with it. The only thing is the camera on the Moto X is not as good as the LG G4, I knew that before I bought the Moto X. Also the battery is not replaceable on the Moto X, versus the LG G4, but if i stuck to only buying phones with replaceable batteries, that would eliminate too many potentially good options.For the time being, I am going back to buying midrange unlocked phones like I used to, and just don't want to shell out extra money for these higher end phones. It seems my experience is that phones only last about a year, to about 1.5 years, and then just fry and die out with various manufacturer's defects. I just don't feel like wasting the extra money on them.