MSR Hubba Hubba Tent, 2 Person

8x now we have had ferrules get sucked into the poles. The second time we used it was the first time it happened. We paid over $400 for this tent and the poles are a piece of a crap! This summer it happened at kintla lake back pack trip, bluebird lake back pack trip, inside north for bike pack trip, 2 poles! Thankfully we were with friends on the bike pack trip and they had a splint we could use for the 2nd pole ferrule problem. The owner of our local, small business, outdoor store where we bought this tent is being told by MSR that they won't replace the poles AND we have to pay for the ferrules being replaced. We paid $435 for this tent and you would hope the poles would work. What gives??? We want new poles!!! We shouldn't have to fix the poles. This happens ... More8x now we have had ferrules get sucked into the poles. The second time we used it was the first time it happened. We paid over $400 for this tent and the poles are a piece of a crap! This summer it happened at kintla lake back pack trip, bluebird lake back pack trip, inside north for bike pack trip, 2 poles! Thankfully we were with friends on the bike pack trip and they had a splint we could use for the 2nd pole ferrule problem. The owner of our local, small business, outdoor store where we bought this tent is being told by MSR that they won't replace the poles AND we have to pay for the ferrules being replaced. We paid $435 for this tent and you would hope the poles would work. What gives??? We want new poles!!! We shouldn't have to fix the poles. This happens every season!!!! We've been camping with friends who had a MSR stove, second time they used it, it stopped working on the exact same bike pack trip where we experienced our ferrules getting sucked up into the pole for the first time. Thankfully, we had our stove, and they could use it. I won't buy from MSR again AND I will tell others not too. If the poles worked, this tent would have a 5 star rating. Customer service gets a 1* also since the owner is having to hassle with MSR. Big Agnes, OR, Patagonia, Rossignol, Osprey problem? No problem, he calls, they replace it. He doesn't have to ever discuss, it's taken care of, no questions asked. He's being harassed by MSR. Stand by your products!

A single segment of a pole supporting my tent broke and my first reaction was, this tent is toast (and going to a landfill near you). A friend of mine suggested I reach out to Cascades Designs to see if they would stand by their product. I doubted it, but I liked the tent so much I thought I’d try, and I did….Dan Wright said, “I'm sorry we haven't responded sooner. Can you let me know approximately how old your Hubba tent is, what colors the tent fly and poles are, and if the poles are made from Aluminum or if they are Composite material?”I said, “I purchased the Hubba in 2017 and the poles are aluminum. The center cross member is aluminum and split at the receiving end (female pole). The tent is red as are poles. I will need the shock cord as well if ... MoreA single segment of a pole supporting my tent broke and my first reaction was, this tent is toast (and going to a landfill near you). A friend of mine suggested I reach out to Cascades Designs to see if they would stand by their product. I doubted it, but I liked the tent so much I thought I’d try, and I did….Dan Wright said, “I'm sorry we haven't responded sooner. Can you let me know approximately how old your Hubba tent is, what colors the tent fly and poles are, and if the poles are made from Aluminum or if they are Composite material?”I said, “I purchased the Hubba in 2017 and the poles are aluminum. The center cross member is aluminum and split at the receiving end (female pole). The tent is red as are poles. I will need the shock cord as well if possible.”The tent, otherwise perfect in every way, was virtually useless without that simple piece of aluminum. That tent was my home as I traveled (motorcycle touring) across Canada, through the northern U.S., all through the east coast, and last summer the piece snapped while I was circumnavigating Lake Superior, in mid July 2022 (it was a cold an rainy night hahaha). And in spite of all that use, it was only that one part that has failed; the tent is otherwise perfect. Not-withstanding, a special thanks to Steve Ogilvie for MacGyvering the tent for the last night of the Lake Superior trip so I was still able to use the tent.In mid November 2022 I emailed Dan to to thank him, “I received my parts the other day and all is good with the world again 😉. I wanted to reach out and thank you for not only standing behind the product but responding so quickly once my issue rose to the top of the priority list. I respect how busy people are these days.” And the environment thanks you as well!A story with a happy ending....JP.S. To whom it may concern, I am authorizing a raise for Dan 😉.

I bought this tent early this year as a lighter upgrade to my Elixer 2p. I fell in love with the design features of the Elixer and I wanted exactly that tent but at something that was significantly lighter for my backcountry use case. I was excited to see the weight reduction in the 2022 hubba model!I'm surprised by the amount of negative reviews.. I've had no problems! (Contrary to.. a lot of people apparently?) I love the colour of the 2022 fly! It's a really nice neutral that I think looks great in natural landscapes. (But in all honesty why is the colour influencing the review of your tent? lol?) It has all the features of my Elixer with only a slightly narrower headspace when sitting up which is more than worth the weight gains. Many people seem concerned ... MoreI bought this tent early this year as a lighter upgrade to my Elixer 2p. I fell in love with the design features of the Elixer and I wanted exactly that tent but at something that was significantly lighter for my backcountry use case. I was excited to see the weight reduction in the 2022 hubba model!I'm surprised by the amount of negative reviews.. I've had no problems! (Contrary to.. a lot of people apparently?) I love the colour of the 2022 fly! It's a really nice neutral that I think looks great in natural landscapes. (But in all honesty why is the colour influencing the review of your tent? lol?) It has all the features of my Elixer with only a slightly narrower headspace when sitting up which is more than worth the weight gains. Many people seem concerned with the thinner floor compared to the earlier models.. and it is thin, but I haven't had any major concerns yet and I wouldn't worry about it as long as your gentle and take care of your gear like you should with lightweight equipment. I try to stay on my sleeping pad as much as I can when inside the tent, and I keep as much sand and dirt out of it as is reasonable to avoid abrasion on the waterproof coating. I use the footprint that came with my Elixer 2p and it fits perfectly (..unlike the generic one available for sale apparently), but if I didn't have it I would probably have just used some tyvek or another piece of silnylon as a groundsheet. I've weathered a couple of storms in it so far and it's held up without any problems. The seams are sealed and I've had no leaks. I also haven't had any stitching come undone aside from the usual thread showing here and there as is common on most mass-produced goods...The poles are indeed an interesting material that is very flexible and supposed to be extra strong in winds. I can't say I like or dislike them more than the usual aluminum poles, but they've been perfectly fine so far and do seem strong. If carbon splinters are really concerning to you, a tip from archers who who experience the same problem with composite arrow shafts is to just use some clear nail polish or epoxy to seal fiberous ends of the poles, no brainer.I do wish the vents were the vertical prop on the ends of the fly like the Elixer instead of the side zipper vents. But im not sure it makes that much of a difference. The triangle zipper of the doors is way better than the curved design on the Elixer though!Also some seem concerned with the placement or amount of mesh in the design. Camping in ontario I think the amount of mesh is a good balance. If it had too much mesh and it would be way to cold in spring and fall which is my favourite time to camp! And the top mesh on the 2022 model great for viewing the stars.All in all this tent is exactly what I was looking for and while expensive, I love it. Keep in mind I've only used it a few times this year. If I have any problems in the future I'll update this review. Time always tells more than reviews do.