The products I buy from Chewy are great. For order#1484102306 i recently had to mail an original prescription to Chewy. I hadn’t heard anything so I called your 800 # and had the absolute pleasure of talking to Gail. A fantastic customer service employee who was very apologetic that I hadn’t heard from Chewy because I didn’t see the email from Chewy notifying me that my cat’s prescription was on its way. After I got off the phone I further searched my email and found I did receive an email from Chewy, sorry about that. Gail was so great to talk to I noticed NY in her accent and we reminisced about growing up Skiing in NY it was my fault keeping her on the phone longer since she was at work but it was so nice to talk about our mutual fond memories of growing up!Gail ... MoreThe products I buy from Chewy are great. For order#1484102306 i recently had to mail an original prescription to Chewy. I hadn’t heard anything so I called your 800 # and had the absolute pleasure of talking to Gail. A fantastic customer service employee who was very apologetic that I hadn’t heard from Chewy because I didn’t see the email from Chewy notifying me that my cat’s prescription was on its way. After I got off the phone I further searched my email and found I did receive an email from Chewy, sorry about that. Gail was so great to talk to I noticed NY in her accent and we reminisced about growing up Skiing in NY it was my fault keeping her on the phone longer since she was at work but it was so nice to talk about our mutual fond memories of growing up!Gail is great at customer service and you are lucky to have her working for Chewy!

An absolute game changer for cat parents. When I found out I was going to be testing Pet Safe Cat Litter I was excited but also apprehensive. I could not wrap my head around the brand claims. I recall saying "You're telling me I no longer have to scoop urine clumps 2x or more per week?! And on top of that how is it not going to stink after a while? I don't believe that!" Fast forward to now -✨ "Where did the pee go?! ✨ PetSafe Cat Litter is MAGIC!" Every single litter brand I've used in the past pales in comparison to PetSafe Cat Litter. And I've had cats my whole life so I'm sure you can imagine I've tried many brands. Each individual bag of PetSafe Cat Litter is practically weightless. I really appreciate that because most are far too heavy. The bags are also easy ... MoreAn absolute game changer for cat parents. When I found out I was going to be testing Pet Safe Cat Litter I was excited but also apprehensive. I could not wrap my head around the brand claims. I recall saying "You're telling me I no longer have to scoop urine clumps 2x or more per week?! And on top of that how is it not going to stink after a while? I don't believe that!" Fast forward to now -✨ "Where did the pee go?! ✨ PetSafe Cat Litter is MAGIC!" Every single litter brand I've used in the past pales in comparison to PetSafe Cat Litter. And I've had cats my whole life so I'm sure you can imagine I've tried many brands. Each individual bag of PetSafe Cat Litter is practically weightless. I really appreciate that because most are far too heavy. The bags are also easy to open, pour and reseal. When pouring into the box I don't have to worry about being caught in a plume of litter dust which is great because that's always been pretty annoying. There is very little cleanup now as well. Ive noticed less litter tracking through the house. And the very best part is the litter really does absorb my cat's urine! I no longer have to scoop urine clumps. I simply scoop the poop and top off the litter when I notice absorption decreasing. The crystals successfully cover up all foul odors associated with litter boxes as well. Every cat litter brand claims to do this and rarely live up to the claim. But PetSafe does!!! If you told me a few months ago that a cat litter like this existed I would not have believed it. The price is a little steep but it's totally worth it because it does last as long as the brand suggests. This switch will not only make your life easier but it will also lower your carbon footprint! Important Key Features - 99% Dust Free Lightweight Low Tracking Absorbs Dehydrates Waste Eco-Friendly Non-Toxic Formula Superior Odor Control Compared to Clay Litter 3 8lb bags lasts up to 6 months in a single cat household 1 Bag in a 1 cat household lasts up to 2 months 1 Bag in a 2 cat household lasts about 1 month

At first smell while it was still in the bag, it only had a very very faint lavender scent and I thought it may have just been weakly scented. Once I put it to use for my cat and he actually used it a time or two, I realized instead of smelling like cat litter or cat urine and feces there was a delightful lavender scent that emitted from the litter box! It was a wonderful and welcome surprise and change from the usual stuff we'd been buying. The only fault I could possibly find with it was that I wish the crystals were more absorbent when it came to moisture. The wetness didn't seem to clump too easily for me to clean it after he used it and rather just kind of settled more into the bottom of the litterbox under the crystals. Upon cleaning, I found myself scooping ... MoreAt first smell while it was still in the bag, it only had a very very faint lavender scent and I thought it may have just been weakly scented. Once I put it to use for my cat and he actually used it a time or two, I realized instead of smelling like cat litter or cat urine and feces there was a delightful lavender scent that emitted from the litter box! It was a wonderful and welcome surprise and change from the usual stuff we'd been buying. The only fault I could possibly find with it was that I wish the crystals were more absorbent when it came to moisture. The wetness didn't seem to clump too easily for me to clean it after he used it and rather just kind of settled more into the bottom of the litterbox under the crystals. Upon cleaning, I found myself scooping through a layer of dry crystals on top and a whole layer of moist with urine crystals underneath that to the bottom of the box. Other than the absorbency, we absolutely loved it and the smell was such an upgrade!

* I received this Product free from Influenster in return for an honest review* Normally i buy FS litter and have been for many years. I received this product to do a honest review so here it goes. This is actually a really great product! My cat at first was hesitant to use probably because he was just used to having FS litter but once he got in he done his thing I noticed immediately how this product covers up the smell of my little dude doing his business. I also noticed that its whole lot less messy on my floors when he gets out which was a serious problem i had with FS litter. I gotta say cleaning up is so much easier as you are only cleaning up the solids so its less time spent cleaning out the litter box plus my cat can cover up his business up much faster ... More* I received this Product free from Influenster in return for an honest review* Normally i buy FS litter and have been for many years. I received this product to do a honest review so here it goes. This is actually a really great product! My cat at first was hesitant to use probably because he was just used to having FS litter but once he got in he done his thing I noticed immediately how this product covers up the smell of my little dude doing his business. I also noticed that its whole lot less messy on my floors when he gets out which was a serious problem i had with FS litter. I gotta say cleaning up is so much easier as you are only cleaning up the solids so its less time spent cleaning out the litter box plus my cat can cover up his business up much faster which means he isn’t slinging this litter everywhere like he was with FS litter . I will be making the switch with using this litter because it’s all around a big improvement to what i had been using. Again this is a really great product!

Awful

I have been using this product for awhile and liked it, but the last 2 bags were awful. It is totally crushed and no longer holds in any moisture. It looked like someone had pulverized the normally small but "whole" pellets. Unless they do some serious quality control, I'll never purchase this again and do believe I should get my money back. I only have 1 cat and it normally lasts almost 4 weeks. This time I had to change it within 2 weeks as it was soaked and very smelly. I just bought your stainless steel tray, and tried it with the 2nd bag. I realize it has nothing to do with the tray, but thought I'd mention that it had no effect except now the tray won't absorb the odor as the plastic tray did.

Bad smell, Crystals are very hard to walk on to ME

I spend a small fortune on plug in auto deodorizers to avoid smelling my cats poop. When I used my ordinary deodorizer clay cat litter, I don't have this problem. My home smells great most of the time. I've smelled her poop 3 times over the past 7-8 days since she's been using Pet Safe's crystal cat litter, AND, I can feel the crystals on the floor when I walk and on the cat's mat, that helps cleans her paws and keeps the litter from tracking into the rest of the house. If these crystals are this hard on my feet, I can only imagine how hard they are on her paws. I'm going back to my Fresh Step deodorizer clay cat litter. It's been tried and proved to me for many years. I'm asking myself, why did I even try the crystals. Most cat experts advise against the crystals. ... MoreI spend a small fortune on plug in auto deodorizers to avoid smelling my cats poop. When I used my ordinary deodorizer clay cat litter, I don't have this problem. My home smells great most of the time. I've smelled her poop 3 times over the past 7-8 days since she's been using Pet Safe's crystal cat litter, AND, I can feel the crystals on the floor when I walk and on the cat's mat, that helps cleans her paws and keeps the litter from tracking into the rest of the house. If these crystals are this hard on my feet, I can only imagine how hard they are on her paws. I'm going back to my Fresh Step deodorizer clay cat litter. It's been tried and proved to me for many years. I'm asking myself, why did I even try the crystals. Most cat experts advise against the crystals. Besides, they are much more expensive. If it wasn't for the bad smell and the hard crystals on the floor, I might have given it more time. 7-8 days is enough for me!!

Dusty and Unsanitary

I’ve given this litter a good shot having ordered it a few times. At first I liked it, but over time the dust is unreal. My cats have been sneezing and my older cat has had all kinds of funk near his eyes. I’ve had to have a vet look at him thinking he was sick, but it was just irritation from all the massive amounts of dust that pack in urine.The smell is the worst. It doesn’t keep in the scent of the litter box no matter what you do. The yellow granules of litter are disgusting. It’s just a ton of trapped urine. Those nasty crystals track everywhere. Seriously, I’m throwing out what I have left. It genuinely might make your cats sick and/or you sick. Changing out the box makes my sinuses go nuts and again the smell is AWFUL from all the urine it just collects.

It's ok

I have bought the blue litter that that comes with it and another comparable kind. I accidentally bought silica litter, which is too small. I think these litters are very expensive. I was told you can use non-clumping clay litter. I’m trying wood pellets at the moment and I put too many in so I did take them out, it has never really worked too good for me. I even bought a metal litter tray.like $50I’ve been using it now for a few months and it’s not what I expectedthe litter that comes with. It is okWhat about if your cat has mushy poop ?which one of my cats , has I think she only use this once or twice to pee in I’m always cleaning up poop from the floor. I had had the money to buy another electronic litter box that's self cleaning. I would’ve bought a better ... MoreI have bought the blue litter that that comes with it and another comparable kind. I accidentally bought silica litter, which is too small. I think these litters are very expensive. I was told you can use non-clumping clay litter. I’m trying wood pellets at the moment and I put too many in so I did take them out, it has never really worked too good for me. I even bought a metal litter tray.like $50I’ve been using it now for a few months and it’s not what I expectedthe litter that comes with. It is okWhat about if your cat has mushy poop ?which one of my cats , has I think she only use this once or twice to pee in I’m always cleaning up poop from the floor. I had had the money to buy another electronic litter box that's self cleaning. I would’ve bought a better quality one.it’s very expensive. It will probably outweigh the cost of what I cost I have the hooded one as well,, when I got it, I was in hospital for like a month and a half so I couldn’t return it because it was past the date. I wasn’t even here. My son had set it up. I called the manufacturers customer service and they were not very helpful if you can afford to buy one of those really good self cleaning litter boxes, then do it I think the litter will easily cost more for a year, for this scoop free one!I noticed the metal pusher is a bit rusty,The litter they recommend this tracked all over the place!

Preferred over pretty litter

I have and did recommend this item to my sister and mother both to which have 1 or multiple cats. This was a cheaper alternative to pretty litter and way better than your regular cat litter. We all like it better because it’s easier to clean up. We just use it in regular litter boxes and it works amazing. It’s not quite like sand like pretty litter. It’s a like bigger grains of sand or fine stones and that’s one of the reasons my mom loves it. It doesn’t have a chemical smell like other alternative brands I’ve tried. Still virtually weightless which makes it so much easier to handle. It has minimal dust but there still is some. How I dont know lol. Over all 9 out of 10. Only because I thought there was supposed to be a scent on the colored litter and there isn’t a ... MoreI have and did recommend this item to my sister and mother both to which have 1 or multiple cats. This was a cheaper alternative to pretty litter and way better than your regular cat litter. We all like it better because it’s easier to clean up. We just use it in regular litter boxes and it works amazing. It’s not quite like sand like pretty litter. It’s a like bigger grains of sand or fine stones and that’s one of the reasons my mom loves it. It doesn’t have a chemical smell like other alternative brands I’ve tried. Still virtually weightless which makes it so much easier to handle. It has minimal dust but there still is some. How I dont know lol. Over all 9 out of 10. Only because I thought there was supposed to be a scent on the colored litter and there isn’t a scent at all. A scent would definitely make it over the top.

Used to be #1..

Used this litter for years after trying several, several, SEVERAL brands and kinds of litter. After much testing and many trials I concluded this PetSafe crystal litter was the overall best cat litter on the market with the best balance of odor control, tracking, and longevity. Then they changed the recipe or something. Now, after a week my house smells like cat pee. It tracks everywhere suddenly. It last 2 weeks before the smell is overwhelming and I have to do a box change. The dust is suddenly out of control, like most crystal litters normally are. They've massacred my favorite litter. This is a tragedy.