Item must be in the same condition as it was received, and include all original booklets, box and packaging. Any signs of wear, water damage, or altering will result in refusal of your return. How to start an automatic watch? Its very important to wind an automatic watch properly, prior to its use. The initial wind provided may only last a short while, making the watch appear defective once it stops ticking. To ensure your watch functions to the fullest of its capabilities, wait for it to stop and then wind the watch counter-clockwise 15-20 times. Next, push the crown back, screwing it down to preserve the water-resistance. *Be mindful that excessively winding the watch may cause damages to the movement, so dont overdo it. Unlike self-winding watches, the crown doesn't need to be wound on quartz models. If it still isnt ticking, simply bring it by for a battery replacement. Why the watch is running slow? A watch can lose time for various reasons including, but not limited to a dying battery, which will cause the second-hand to begin jumping across several seconds at once instead of passing each individually, magnetization, causing tension between small parts within the movement and natural friction from the watch being worn. If the watch is a mechanical model (Automatic or Manual-wind) this can also be