Excellent phone with amazing picture resolution
I love this phone very much. The pen that pops out from the bottom has so many amazing features to use that are awesome. The 108mp camera ability is crazy awesome along with the 100× digital zoom capabilities. I love how many features the camera has so you are able to use the camera in so many unique ways. I do miss the magnified photo option that A71 phone had. That was really useful for me. Obviously I'm still figuring out how to use the many many different features this phone offers but so far I have found it to be an amazing phone. I do wish instead of having the 2 SIM card option they would have just allowed the use of an external memory card like most phones before it. I think that's a really great feature they should have never removed. It really separated ... MoreI love this phone very much. The pen that pops out from the bottom has so many amazing features to use that are awesome. The 108mp camera ability is crazy awesome along with the 100× digital zoom capabilities. I love how many features the camera has so you are able to use the camera in so many unique ways. I do miss the magnified photo option that A71 phone had. That was really useful for me. Obviously I'm still figuring out how to use the many many different features this phone offers but so far I have found it to be an amazing phone. I do wish instead of having the 2 SIM card option they would have just allowed the use of an external memory card like most phones before it. I think that's a really great feature they should have never removed. It really separated Samsung from iPhone in a big way just by that simple feature but with my 516g hard drive and my external SSD Terabyte drive to store photos and videos on it's manageable. I fill up my hard drive space quite far with all the photos and videos plus movies I keep on my phone. It will take me quite a long time to learn all the features of this phone if I ever can but so far I'm truly loving this S22 Ultra and I really love the color options. I got mine in green. Make sure to pick a good screen cover and phone case because you could easily damage the screen if dropped because of the slightly rounded edges. It's unlimited many phones before it but it's not completely new. Other Samsung phones have also had this design as well. Just make sure you research for a really to quality care and screen protector. I got the "Perfect Film Milomdoi Screen Protector" with 9H Tempered glass screen protector and it's amazing. I had to try a couple before I found this one because it was difficult for my fingerprint to be read when placing it in the screen and want as sensitive as it should have been so it caused a lot of issues. I finally found this screen protector and it's amazing plus it comes with 3 separate screen protectors and camera lens protectors. It's an elaborate setup they send you with in the packaging so be sure to read the instructions carefully before attempting to place the screen protector on your phone but if you do it correctly it is amazing and you will be very pleased with your purchase.... Show more
Wangsta79
originally posted on samsung.com
Extremely disappointing, buggy UI, awful battery
The phones cameras are great! But the only severe issue that really hurts the experience with this phone is the software.This is my first flagship Samsung phone I have ever owned. And my experience with it has been very, very poor.I absolutely was in love with my OnePlus phones, but the camera systems were not nearly as good as Samsung, so that is why I decided to commit to the $1,100 and get the best of the best Samsung had to offer, only for the camera system, but also for the processor.Firstly, for $1,100 for the base model, your only getting 8GB of RAM, which I feel is a big reason for the softwares lag, the S21 ultra came with 12GB of RAM for the base modelNow to get to my reasoning for 1 star, One UI is absolutely Buggy, and slow. There is a really ... MoreThe phones cameras are great! But the only severe issue that really hurts the experience with this phone is the software.This is my first flagship Samsung phone I have ever owned. And my experience with it has been very, very poor.I absolutely was in love with my OnePlus phones, but the camera systems were not nearly as good as Samsung, so that is why I decided to commit to the $1,100 and get the best of the best Samsung had to offer, only for the camera system, but also for the processor.Firstly, for $1,100 for the base model, your only getting 8GB of RAM, which I feel is a big reason for the softwares lag, the S21 ultra came with 12GB of RAM for the base modelNow to get to my reasoning for 1 star, One UI is absolutely Buggy, and slow. There is a really annoying, frustrating bug, where when I hit record in the camera app, it will not record, the timer doesn't move from 00:00:00. And apon going into Snapchat, Instagram, or any other recording app, you are not able to record, where holding down the record button in Snapchat will snap a photo, and using it in Instagram, the camera will just freeze.I googled it, and it isn't just me, it's a super annoying bug that everyone is dealing with right now, and you need to restart your phone EVERYTIME you want to record something, where than an hour or 2 later the same bug reoccurs...Another issue I'm having with this phone, is it's speed. Opening apps, and using apps is fine. It's when you are trying to multitask which is when the phone starts to slow down, and lag out, again, I'm 99.999% sure this is because of the measly 8GB of RAM, 4GB is used just to run android, and all the background apps, so you really only have 4GB of RAM to work with, and with today's apps and games, ect... 4GB is not getting you too far.Switching between apps is slow, when you are in the multi window screen, when you are trying to close apps, it takes around 2-3 seconds for that app to suspend, so when I swipe up to end the session of the app, the app is still running, and I swipe up in the app. So say I'm in Facebook, when I try to swipe up to close it, it will just scroll through my feed for 2-3 seconds untill the phone catches up with suspending it.Another major downfall with this phone is battery life. The battery life isn't awful, but it isn't great at all. On my OnePlus 8 pro, I charged it to 100% before I go to school in the morning at 9 A.M, same thing goes for this phone, my OnePlus by the end of the day, so around 9P.M-10P.M, it still had a comfortable 25-30% charge, but my galaxy, I'm finding myself having to charge it, as it's at 10%-15% by around 5 P.M, and I'm at work at this time.I put all my apps in deep sleep, so absolutely nothing is running in the background except the important apps I need notifications for, like phone and messages, and the phone battery just does so quick, even when it's not being used. I'll go to work at 1P.M, and work until 7P.M, the phone is on my pocket, not being used, and it will go from 50% at the beginning of my shift, down to 20% not being used at all.I just expected for a phone that costed over $1,000, as this is my first phone I ever purchased for over $1,000, I expected a way better experience.... Show more
Mikey
originally posted on bestbuy.com
Lovely phone but
I purchased this as an upgrade from an iPhone 11 Pro Max and was really optimistic. Overall it really is an awesome phone and it’s a beast but I decided it’s just an ill fit for my day-to-day routine. Formerly I owned a Note 8 and thought the world of it and figured I would continue the trend of jumping back and fourth between Android and Apple just to enjoy the latest and greatest. Refinement is something Apple is really good at and I decided to return the s22 Ultra. I knew I would essentially start off at square one with configuring the phone with all my log in information, apps among other things and I truly love how customizable Androids are; something Apple is YEARS behind on. If you’re a regular Apple user you probably will want to just stick to Apple products ... MoreI purchased this as an upgrade from an iPhone 11 Pro Max and was really optimistic. Overall it really is an awesome phone and it’s a beast but I decided it’s just an ill fit for my day-to-day routine. Formerly I owned a Note 8 and thought the world of it and figured I would continue the trend of jumping back and fourth between Android and Apple just to enjoy the latest and greatest. Refinement is something Apple is really good at and I decided to return the s22 Ultra. I knew I would essentially start off at square one with configuring the phone with all my log in information, apps among other things and I truly love how customizable Androids are; something Apple is YEARS behind on. If you’re a regular Apple user you probably will want to just stick to Apple products — ease of use, Apple ecosystem and reliable performance. The s22 Ultra had very splotchy voice quality during phone calls and kept cutting in and out of every call I made, apps were crashing frequently and I only had it for less than a week. Just getting into the phone felt like a chore compared to my iPhone with the thumbprint reader being inconsistent and biometrics not being as refined as iPhone. The video and sound quality were excellent as well as the camera, that’s a huge plus to me. The S-pen I’m really going to miss (I broke my original one for my Note 8 years back and never replaced it) and think it’s something that makes Samsung really stand out for productivity. Also while the s22 Ultra is wicked fast, I don’t really see how it’s much faster than most newer phones these days including my two year old iPhone. The battery life on the s22 for it being a brand new phone is atrocious even with power saving options. I never go without charging my phone daily anyways but I wasn’t optimistic at all for how long it would last down the road considering most phones if not purchased outright come with a 36 month agreement. Opening some apps I actually thought my iPhone was faster, honestly. Overall, great phone with appeal but if you’re just a regular iPhone user and not super concerned with customizing your phone, don’t waste your time. The s22 Ultra was a return for me and I went back to my iPhone 11 Pro Max.... Show more
Deeb113
originally posted on vzw.com
Most productive phone I've ever had
I've been using the S22 Ultra for a while now and currently with the new new One UI 5.0 and this phone is feature packed. I find the spen quite useful sometimes even though I don't usually use it, but it proves itself reliable when I need a camera controller to take group photos, or to take notes, translate words, copy texts from websites that may not support the traditional hold to copy. Another great thing about this phone is the telephoto camera. There are two types of telephoto cameras: one is the 3x zoom and the other is the 10x zoom. These 2 zooms use different cameras, but it can go all the way to 100x cropped zoom if needed. While others may not find this camera useful and thst it might be a gimmick, it is still amazing at how this device can read texts and ... MoreI've been using the S22 Ultra for a while now and currently with the new new One UI 5.0 and this phone is feature packed. I find the spen quite useful sometimes even though I don't usually use it, but it proves itself reliable when I need a camera controller to take group photos, or to take notes, translate words, copy texts from websites that may not support the traditional hold to copy. Another great thing about this phone is the telephoto camera. There are two types of telephoto cameras: one is the 3x zoom and the other is the 10x zoom. These 2 zooms use different cameras, but it can go all the way to 100x cropped zoom if needed. While others may not find this camera useful and thst it might be a gimmick, it is still amazing at how this device can read texts and see details from far away. On the rest of the cameras, it is also pretty good. You have a lot of options to choose from, but I usually just use the normal modes such as photo, night, and video. The pictures are really crisp and shows high dynamic range and I would say it does a great job of controlling light in bright environments and the exposure of the sky. With the new One UI 5.0 update, it makes the UI and designs of the phone more smooth and modern, which you may like including the new options to change your Lock Screen layout without Good Lock. If you are coming from an iPhone 13 Pro Max there will be some things you may not like. While the majority of us knows that the new iPhones currently dominate the battery and how long phones last, I do have to say that this can last me a day just before I go to bed and enough time to charge it overnight. This may be disappointing for you, but it is one limitation of Android. On the other hand however, you get a ton more features like the spen, customizations, multiview and pop,up view, and better integration with the Galaxy ecosystem of course. With all that set aside I would say that overall this is a great phone. There are a lot of things that I never thought I would find VERY useful, but it always seem to surprise me.... Show more
PrimePixel
originally posted on samsung.com
Nothing new, but everything better!
I finally upgraded from my Note 10+ that I got at launch all the way back in 2019, and my experience with the ultra relative to it has been pretty positive. But while the S line has been on a bumpy road with features additions, removals, combinations, and design changes, the only thing radically different between 2019 Note and 2022 Ultra is the 44 extra pixels of height on the display. It's the same boxy design (which I like), the same curved sides (thankfully much less intense this time around), same S pen (almost exactly the same even), and the same Samsung experience we've gotten used to with OneUI.However, I am happy I upgraded, because while I didn't gain any features, everything I had before has been upgraded and tweaked to be smoother, quicker, and more ... MoreI finally upgraded from my Note 10+ that I got at launch all the way back in 2019, and my experience with the ultra relative to it has been pretty positive. But while the S line has been on a bumpy road with features additions, removals, combinations, and design changes, the only thing radically different between 2019 Note and 2022 Ultra is the 44 extra pixels of height on the display. It's the same boxy design (which I like), the same curved sides (thankfully much less intense this time around), same S pen (almost exactly the same even), and the same Samsung experience we've gotten used to with OneUI.However, I am happy I upgraded, because while I didn't gain any features, everything I had before has been upgraded and tweaked to be smoother, quicker, and more powerful.The display is much brighter, and is just as easily viewable outside on a bright day as it is inside at night. The battery, while I've heard it's lesser than the S21 Ultra, is still miles ahead of the 5-6 hours my Note was left with by the time I upgraded (I had never replaced the battery), I'll easily get 8 or 9 hours off a full charge and I'd consider myself a power user with many background apps as well as processing heavy daily tasks.S Pen thankfully has all of the features it did before, I'm one of the few who finds practical use for Air Command when watching YouTube propped on a table and don't need to reach my arm across to skip or change the volume, and especially when taking photos from distances or if I need to hold a specific angle and tapping the shutter button would ruin it (I can't be the only one with that problem right?).Speaking of photos, the cameras live up to the hype on this year's Ultra. I'd heard complaints and gripes since the S20 but when I finally jumped it seems Samsung has ironed out most of those. Point and shoot picture taking, without any fancy zooming or photo modes, is class leading, and while you lose zoom options in the true 108 MP mode having a photo with a ton of detail can be cool and enhance it in most situations. Wide angle is basically perfect, with the great color and detail persisting across the lenses, and the zoom is mind blowing and very freeing. The best uses I've found for the zoom are wildlife or nature photos, where you can frame something exactly and get it in crisp detail. Zooming up to 60x is usually the most you'll get away with, although I've managed to get a couple stunning shots at 100x, which is impossible on my brother's S21 Ultra. The night mode is so good it's almost a catch-22 (pun intended), if you take a picture at night it'll automatically do a long exposure night mode photo and the result just looks like daytime, complete with blue skies. This does mean if you want to preserve the dark night look, some adjustments or post touchups will be needed, although it's better to capture all the detail now and adjust later than to lose it all in the dark from the beginning. A good tip for using the camera is that photos never end up how they do from the viewfinder, there's a ton of post process done on every one (something you can turn off in pro mode if it's not your fancy) so you might just need to take a photo to see if it'll be good.Video performance is pretty good but can be hit or miss, although admittedly I don't take many videos. The same great color performance carries through most of the time but lighting can be a bit off, especially when you have a bright light in a dark room (i.e. a TV screen in a room at night) but it's usually taken care of with quick adjustments with the brightness slider. A good benchmark for video lighting is plays, as in live actors across a stage. Being a large dark room and wanting to capture what's going on can be tough for a lot of cameras but with a couple taps the S22 catches up and creates a surprisingly balanced and detailed video from what would normally be very non-optimal circumstances for phone cameras.Overall I think it's definitely an Ultra phone, it's got all the big numbers and lives up to them for me, even if they might not have in the device's between my Note and now. And while there aren't any new features compared to my Note, it doesn't mean this isn't the swiss army knife of phones, heck, electronic devices. As a tech enthused type I often need to do specific tasks for this and that and in specific ways for this device or that one, and this phone works every time when I use it, although for productivity my desktop computer is my first choice when I'm home. Samsung has made a very refined device, bringing all the best features from past devices and upgrading them to truly be worthy of the name Ultra. I'd recommend the phone to anyone looking for the absolute highest across the board, even if it doesn't do anything incredibly interesting like fold in half or have a ring light built in.... Show more
BlueMoon1890
originally posted on samsung.com
Returned: I Went Back to my N20U
I purchased this with the intent to trade in my cracked N20 Ultra 5G. The phone seems solid, but there is not much of a noticeable performance difference from my N20U. The camera has improved, but the N20U no longer suffers from the autofocus issues it had upon release. The 10X optical zoom is pretty good, but just like the 5X on my N20U, it does not appear to function like a regular camera with optical zoom---the photos taken at maximum optical zoom look nearly as grainy and pixelated as they are on the N20U. They are similar to, but a little better than, taking a high resolution photo with the standard rear camera (not 108MP) and blowing it up on my computer. I have never had any luck with the 108MP over the standard maximum on either phone.The screen is visibly ... MoreI purchased this with the intent to trade in my cracked N20 Ultra 5G. The phone seems solid, but there is not much of a noticeable performance difference from my N20U. The camera has improved, but the N20U no longer suffers from the autofocus issues it had upon release. The 10X optical zoom is pretty good, but just like the 5X on my N20U, it does not appear to function like a regular camera with optical zoom---the photos taken at maximum optical zoom look nearly as grainy and pixelated as they are on the N20U. They are similar to, but a little better than, taking a high resolution photo with the standard rear camera (not 108MP) and blowing it up on my computer. I have never had any luck with the 108MP over the standard maximum on either phone.The screen is visibly better in appearance generally (both at highest resolution). It is also a lot brighter and can easily be viewed at the beach with the sun shining directly down on it. That being said, the N20U is bright enough to see it under those conditions. Also, when the S22U turns on its super brightness function (I don't recall the proper name of the feature), it washes out the screen a lot. All blacks become medium gray and the average color range is reduced significantly. I suppose it's better to see it this way than to not see it at all, but, as stated, I can see my N20U well enough for me.Sneaking a mere 8GB into the 128GB model was a little lame and clearly just for marketing purposes. Memory isn't that expensive, particularly for Samsung, this is a flagship either way. If anything, they should have stepped up the 512 and 1TB to 16, instead of reducing RAM 1.5 generations later (N20U 128GB has 12GB). Also, I do not think they make it clear on the website that the 128GB has less. Fortunately, I purchased the 256GB during the upgrade, so I didn't have to contend with that.For all intents and purposes, this is just an upgraded N20U. The professional reviews talk about latency of the pen, generally pep, camera details, night pics, etc., etc., but average consumers will ever notice this. The individuals reviewing in those really highlight the differences and improvements, but at a level of detail that the average consumer will never really notice. For instances, everyone talks about the improvements with the latency of the S-Pen. I tried drawing side-by-side and couldn't tell what was different. The night pictures are slightly better all around with the S22U, but both are sufficient, and both get the color wrong (i.e., if you're going for really good pics under those conditions, post-processing is necessary).The lack of an SD card was the pivotal reason why I returned the S22U and had my N20U repaired at BB for nearly as much. Well, and because of my final insight, below. The improvements are not noticeable enough for me to make me want to switch to a new phone and lose access to my SD Cards, which have been passed up from generation and generation and increased in capacity along the way.Perhaps if someone intends to a lot of gaming on this phone, the processor and screen upgrades make sense, but for most people, they will not. I will upgrade if they ever add this back, otherwise, I will eventually seek out a new mfc (unless, someday, I can reasonably afford to fork over $1500 for the galaxy Fold future generation, and it includes a camera on par or better with all other flagship models. I really lvoe the convenience of popping one SD Card out and another in, even though an SD Card is somewhat slower than internal memory. I have been a Samsung user since the 3rd generation S series (and have several other products) and am starting to notice diminishing returns year after year. I can wait a couple generations happily with my N20U until these are improved upon (and hopefully, an SD card option comes back).I also want to see a phone with an optical zoom that works a bit better---I realize this isn't my DSLR, but if it's optical then it shouldn't be limited by the sensor (I assume this is the issue, but do not know for sure. If it's a software issue then it needs to be corrected all around). No matter what I do to adjust it, which mode I use, or even using a different camera app, the i-phone always takes better pictures (and I do not use one regularly and am not a fan of that brand overall).Also note, the N20U's screen is 0.1 inches larger than the S22U, which is no big deal, but still a downgrade in my opinion.A lot of the photo and editing features are 100% software issues and can be ported back to the N20U one way or another.Conclusion: Not really worth the upgrade from N20U, but perhaps from other lesser models (i.e., S20U and earlier, because of the screen and the pen for my particular uses).Oh, and "Red" = "Coral" or "Salmon". Definitely not red or any variation thereof (technically).... Show more
hoopdy
originally posted on samsung.com
Solid Device Let Down By Poor Speakers and Battery
I'll try to make this review short and concise as there are probably plenty of detailed reviews that have been written or video recorded. I'll try to breakdown the areas which I have a problem with after I give an overview perspective.Overview PerspectiveHaving not owned a Samsung smartphone in close to 10 years (my last device was a Note 3) I can see that Samsung has come a LONNNNNGGG way in improving the design and functionality of their devices. The S22 Ultra is definitely one of the best Android devices of 2022 and with Samsung's commitment to 4 years of OS upgrades and 5 years of security patches, the S22 Ultra will be a solid device for years to come.Area of Contention #1: Software.... Touchw... I mean Samsung One UI (;-) is a MARKED improvement over ... MoreI'll try to make this review short and concise as there are probably plenty of detailed reviews that have been written or video recorded. I'll try to breakdown the areas which I have a problem with after I give an overview perspective.Overview PerspectiveHaving not owned a Samsung smartphone in close to 10 years (my last device was a Note 3) I can see that Samsung has come a LONNNNNGGG way in improving the design and functionality of their devices. The S22 Ultra is definitely one of the best Android devices of 2022 and with Samsung's commitment to 4 years of OS upgrades and 5 years of security patches, the S22 Ultra will be a solid device for years to come.Area of Contention #1: Software.... Touchw... I mean Samsung One UI (;-) is a MARKED improvement over Touchwiz of yore - however, it is still a fairly "heavy" Android skin that seems to still stand to be improved upon quite a bit. I am coming from a OnePlus 7 Pro (still running the ORIGINAL Oxygen OS (11)) and OnePlus WAS known for having a light Android skin tweaked for performance and battery life. Samsung could take some direction from OnePlus for tweaking their skin for better battery life and performance and leaving the extras that they add into their deployment of Android as plug-ins or software that can be loaded from the Galaxy Store.One of my main gripes with the software concerns Bluetooth in the following regards:1) The BT device menu popping up EACH TIME you turn on the BT radio (it is MIND NUMBINGLY ANNOYING)2) Not being able to see the battery life of the connected BT device directly in the status bar (as I can on my OnePlus) (and instead having to long-press on the BT icon (when the device is connected) from quick settings to see the battery life of the connected device. This is a HUGE miss and one that should be a STANDARD for Android as a whole (let alone the S22 Ultra).I could go on and on with other little details, but overall - OneUI has much room for improvement that I hope gets better with OneUI 5 and beyond.Area of Contention #2: Battery LifeI know that there are many factors involved in the battery life of a device and that battery life is a subjective topic person-to-person - HOWEVER, the battery life for the S22 Ultra SHOULD BE MUCH BETTER. Yes, I can make it through a day on a charge (I have the charge setting enabled to limit charging to 85%) and I only charge my device when I need to and not every night (I am trying to extend the life of the battery for as long as possible). However, with my OnePlus 7 Pro - I can EASILY make it a Day and a half before having to charge that device versus the S22 Ultra where I am true to have to top it up first thing in the morning following a previous day's use.I know that this is attributed to how the software and OS is optimized and there's not much that I can do about it (other than uninstalling apps that I don't use).Area of Contention #3: Speakers Performance.... Okay, there's no easy or nice way to put this but.... the speakers on the S22 Ultra are pure sh!t My OnePlus 7 Pro has a pair of speakers that blows the speakers on the S22 Ultra out of the water (and that device is 3+ years old!). For a $1000+ device, I expected speakers to be top-of-the-line and competing with the speakers from iOS-based phones - but instead, they are just pure trash and that is unacceptable.If I didn't invest so much into this device (case, screen protector, vinyl skins, etc.) - I would highly consider trading this phone in for the new Pixel 7 Pro. I may even consider trading this in for the S23 Ultra if that device has an improvement in the speakers (volume output, better bass tones, etc.) (YES, the speakers are THAT BAD).In conclusion, the S22 Ultra is a solid device that will MORE THAN fulfill your smartphone needs. It has areas that desperately need to be improved upon if Samsung continues to price this device in the $1000+ territory, but for the price, you're getting a device that will serve its purpose and then some.... Show more
YOA78
originally posted on samsung.com
Supposed to be the best, but is certainly not!
I bought this phone as I wanted to have what had been advertised as one of the best phones on the market. Since owning the phone for 4/5 months now I can tell you that I have been extremely disappointed.I will start with the positives of this phone as I do believe there is some, such as the phones telephoto zoom is awesome and I love taking photos of the moon and planes with it. Also the screen is very good, with great picture quality. The S pen is also a very great feature, however this is where the failures of the phone begin.As I said the S pen is really cool and I do enjoy drawing with it however 8/10 times I go to use the pen it fails to connect to the device. I mentioned this too Samsung customer service, and there advice was that to fix I would have to ... MoreI bought this phone as I wanted to have what had been advertised as one of the best phones on the market. Since owning the phone for 4/5 months now I can tell you that I have been extremely disappointed.I will start with the positives of this phone as I do believe there is some, such as the phones telephoto zoom is awesome and I love taking photos of the moon and planes with it. Also the screen is very good, with great picture quality. The S pen is also a very great feature, however this is where the failures of the phone begin.As I said the S pen is really cool and I do enjoy drawing with it however 8/10 times I go to use the pen it fails to connect to the device. I mentioned this too Samsung customer service, and there advice was that to fix I would have to reset the phone everytime it would fail! Which for £1200! is ridiculous that it has connections issues, the same goes for the connectivity of my Bluetooth earphones it will often fail to connect.Now another absolutely disgraceful thing that happened during my first 2 months of ownerships, is that over night the phone just blew it's speakers (hard to believe I know), it was extremely upsetting to have the phone break after only 2 month of ownerships. But at least hopefully I could get it fixed as it was still within warranty, and this is where I come to the customer service portion of my review.Organising and getting a repair organised for my phone was a cumbersome and frustrating process, after having to factory reset my phone as part of their 'troubleshooting' before I could even book an appointment. Then when I finally was able to book a mobile repair which would be a week, the repair man was late by an hour making me have to wait around for ages. Then when he finally did take my phone, the truly shocking things happen.He stated that not only was my speaker broken but also the camera units where damaged and so he would have to replace the whole motherboard of the phone. He stated that he could tell these were not done my the consumer(me) and he was very puzzled on why this happened. He also commented saying that "it looked as if someone had previously been into the phone" which I was furious about as it was brand new phone purchased directly from Samsung. After this experience the phone was repaired and given back to me fully wiped for third time but the speaker was fixed and so apparently where the cameras which I was not aware were broken. However it still has constant connectivity issues.Now after this experience I called Samsung customer service hoping that I could get a replacement phone, however it seems I was truly mistaken. As they said that the phone would have to fail in the exact same way 3 times before the phone would be replaced. Also when I confronted them about the issue that the repair man brought of up of it looking like the phone had been openend up before, they just said this may be because of how it was manufactured as it is done by hand. Which honestly is not at all a reasonable excuse for a faulty device, basically admitting their manufacturing process is inferior and that clearly their is no form of quality control.As this review is getting very long I suppose i should summarise my experience with the S22 ultra, I believe that it is a truly over priced phone thats only truly good feature is the camera. My customer service experience was terrible and the phone it's self I would only ever describe as okay to someone. I would certainly never recommend anyone buys it, or their new S23 ultra as that just looks like a rebrand of an S22 and again I imagine is a terrible waste of money. For spending over a thousand pounds on a phone you would never expect it to go wrong and certainly not in the first few months of ownership. I have had a very unpleasant experience from Samsung and will definitely be going for another phone/technology company in the future.I hope this hopes future buyers, and I genuinely and very disappointed that this is what I got from my experience.... Show more
Lachann
originally posted on samsung.com
The best phone I've ever had!
I bought this phone, the Samsung Galaxy S22 Ultra, the best variant of their 2022 flagships, a month ago and I absolutely love it. It's the best phone I've ever had, and that does sound cliche, but I will explain why I say this.Samsung is a consumer electronics company that's been around for over sixty years - it's absolutely clear that they know their material. Their camera features which they've built into this device are absolutely above and beyond what I've seen on other phones, and even other dedicated cameras!I believe I read that consumer electronics companies (maybe it was just Samsung themselves!) decided that the best camera a consumer has is the one that is on their person at all times - Samsung most definitely follow this philosophy closely.The ... MoreI bought this phone, the Samsung Galaxy S22 Ultra, the best variant of their 2022 flagships, a month ago and I absolutely love it. It's the best phone I've ever had, and that does sound cliche, but I will explain why I say this.Samsung is a consumer electronics company that's been around for over sixty years - it's absolutely clear that they know their material. Their camera features which they've built into this device are absolutely above and beyond what I've seen on other phones, and even other dedicated cameras!I believe I read that consumer electronics companies (maybe it was just Samsung themselves!) decided that the best camera a consumer has is the one that is on their person at all times - Samsung most definitely follow this philosophy closely.The cycle for taking a single, simple yet extremely high-quality, high-resolution (nominally 4000x3000 pixels - depending on color range and variety going up to six megabytes) picture can be completed in maybe five seconds depending on how long it takes to line up the shot - a grid and AI can assist with this - but if you can spare 15, you can make a Single Take session, which captures multiple photos and videos from different angles. And there are professional features included which I have not yet explored.The customization afforded to the user compared to my previous phones, which due to their operating system have been comparatively locked down, is absolutely overwhelming. I don't believe I've discovered half of what this phone can do at its core, and I've got a while yet, I suppose, before I do.From motion wallpaper, custom icons and sounds for each app, multiple home screens and widgets, to varied ways to navigate the phone's interface - including eliminating the navigation bar and going full gesture mode on the full display - you'll never lack ways to make this phone your own.Samsung also have you covered with this phone if you use a computer heavily! If you use Windows 10 or 11, you can use their app called Phone Link, together with the Link to Windows feature on the phone, to send and receive messages, make and receive calls, look at and transfer pictures, and stream the screen wirelessly!The best part of computer integration is this: There is a feature called DeX, for Desktop eXperience, which describes it to a tee! Download the special app on Windows or other platforms, connect via a USB-C cable, USB-C to A cable or (most conveniently) wirelessly, and you have a whole other operating system overlaid, but integrated with the host! Here, the potential for interoperability is greatly increased, and some phone apps have greatly expanded UX (User eXperience) if used on a desktop - many times you can access their tablet interface or even other special functions!Bottom line - get this phone if you want a full exploration of all that consumer mobile devices can do, and many things you didn't even know were possible on handheld devices!... Show more
EazyCheeze1978
originally posted on samsung.com
The S22 Ultra Is An Amazing Piece of Technology!
I purchased my Unlocked S22 Ultra exactly one month ago to the day that I'm writing this and I must say that this phone is amazing so far. I'm still in the process of reading the manual & learning all of what it has to offer but so far, it's an amazing piece of technology. My previous cellphone was a Samsung S10+, 4G but this S22 Ultra is really "next level" when it comes to speed, smoothness of swipes and transition of screens, screen/camera/video quality, S-pen options, screen & phone size (I'm a bigger guy), battery life (depending on your settings) and so many other options. These features truly enhance my life. I write all of this as a "techie" with decades of formal and informal technology experience.Honestly, if your device isn't defective or broken somehow, ... MoreI purchased my Unlocked S22 Ultra exactly one month ago to the day that I'm writing this and I must say that this phone is amazing so far. I'm still in the process of reading the manual & learning all of what it has to offer but so far, it's an amazing piece of technology. My previous cellphone was a Samsung S10+, 4G but this S22 Ultra is really "next level" when it comes to speed, smoothness of swipes and transition of screens, screen/camera/video quality, S-pen options, screen & phone size (I'm a bigger guy), battery life (depending on your settings) and so many other options. These features truly enhance my life. I write all of this as a "techie" with decades of formal and informal technology experience.Honestly, if your device isn't defective or broken somehow, I don't understand what's not to like about this device… other than the price, lol. I do understand that we all have preferences & they may legitimately affect our like/dislike of a product & I assume that these are where the complaints come in. Respectfully, I can CLEARLY see where the S22 Ultra can be too much phone for a lot of ppl. It has a lot of features that I use for personal & business use & this may be too much for some ppl but that's where the other S22 devices should/could suffice.The lack of an included micro SD card slot & the omission of the headphone jack is a bit disappointing but it doesn't diminish all of the many other amazing features of this phone. I purchased discounted Samsung earbuds with my S22 Ultra so the omitted headphone jack is not an issue for me but I must admit that not having the SD card still disappoints as costs us more to buy the phone versions with expanded memory... and that's why I purchased the 256GB version of this phone.I would've gotten the 512GB version but it was sold out at the various places that offered the best discounts that I received. But with all its features, I didn't think the basic 128GB version would be enough memory to last me for the possible 2-3 years that I plan to have this device while using its UHD pictures, videos, games & apps. I highly recommend this device if you can afford it and if you can/will use most of its wonderful features. If not, you should consider the other S22 versions with a little less features and for less money. They are all practical, progressive & entertaining devices but only if the features fit/satisfy your needs & preferences... so do you research.I love my Unlocked S22 Ultra 256GB cellphone/micro pc! LOL. I'm thankful for it & I highly recommend it for work, rest & play!... Show more
Hurrikaine1
originally posted on samsung.com