UK / EUROPEAN SIM MODEL / EU REGIONAL LOCK UNITS IF THE CUSTOMER’S DELIVERY DESTINATION IS WITHIN UK AND/OR EU28 COUNTRIES, WE WILL NOT OPEN THE BOX AND WILL SHIP AS SEALED BOXED UNIT TO THE CUSTOMER. CUSTOMERS SHOULD ACTIVATE THE PHONE WITH THEIR COUNTRY NETWORK PROVIDER SIMCARD AT THE 1ST INSTANCE AND THEN THE REGIONAL LOCK WILL AUTOMATICALLY GET REMOVED ONCE ACTIVATED WITH UK/EU28 COUNTRIES NETWORK SIMCARD. IF THE CUSTOMER’S DELIVERY DESTINATION IS OUTSIDE UK AND/OR EU28 COUNTRIES, WE WILL OPEN THE BOX AND ACTIVATE THE UNIT WITH UK SIMCARD IN ORDER TO REMOVE THE EU REGIONAL LOCK. HENCE, THE RETAIL BOX WILL ARRIVE TO YOU AS AN OPENED BOX. THIS DOES NOT MEAN THE PHONE IS USED, BOX IS PURELY OPENED FOR THE PURPOSE OF REMOVING THE EU REGIONAL LOCK, SO THAT THE OUTSIDE UK AND/OR EU28 COUNTRIES’ BUYERS CAN THEN USE AS A FACTORY UNLOCKED UNIT WITH THEIR COMPATIBLE NETWORK PROVIDER SIMCARDS. PLEASE NOTE THAT THIS "REGIONAL LOCK" DOES NOT IN ANY FORM RELATE TO A NETWORK LOCK. THESE PHONES DOES NOT HAVE ANY NETWORK