Sony Alpha A6400 W 16-50mm f/3.5-5.6 Lens - Black
Superior Image Quality Built around a 24.2MP APS-C Exmor CMOS image sensor and the latest-generation BIONZ X processing engine, the Sony Alpha a6400 offers superior image quality in both stills and video. The detail and dynamic range in your images are further improved by an expandable ISO range (100-102,400) and 14-bit RAW output. A 2.36 million-dot XGA OLED Tru-Finder provides stunningly clear viewfinding in virtually all conditions. Class-Leading Autofocus Focus your subject with astounding speed and precision thanks to Sony’s brilliant 425-point Hybrid AF system with Eye AF and real-time tracking technology, courtesy of Sony’s range of top-tier full-frame mirrorless cameras. At just 0.02 seconds, the a6400’s AF response is faster than any in its class*, allowing you to sharply capture fleeting moments on the sports field, out in nature or at a special celebration. *Interchangeable-lens digital cameras equipped with an APS-C image sensor as of January 2019 – Sony Outstanding Video Offering internal 4K video recording with full pixel readout, the Sony Alpha a6400 Kit is a camera for serious content creators. A wide range of picture profiles and recording settings (such as the S&Q Motion setting, which lets you record anywhere from 1-120 fps in Full HD) provide a myriad of options when it comes to capturing and grading. You can even create time-lapse movies using built-in interval shooting. Unlike in many camera models, recordings aren’t limited to 29 minutes’ duration so you can film for as long as your power and storage allow. Enhanced Design & Operability As well as a dust- and moisture-resistant magnesium alloy body, the Sony Alpha a6400 Kit features a 3-inch, 921,600-dot resolution 180° tilting LCD touch screen that lets you frame and monitor vlogs, shoot from high and low working angles and capture selfies with ease. Not only that, it also provides touch-enabled focusing, tracking and shutter control for fast and intuitive operation. The camera’s improved interface makes shooting easier than ever. Never miss a moment thanks to 11 fps continuous shooting (9 fps with silent shutter). - Sony Alpha A6400 w 16-50mm f/3.5-5.6 Lens - Black
Superior Image Quality Built around a 24.2MP APS-C Exmor CMOS image sensor and the latest-generation BIONZ X processing engine, the Sony Alpha a6400 offers superior image quality in both stills and video. The detail and dynamic range in your images are further improved by an expandable ISO range (100-102,400) and 14-bit RAW output. A 2.36 million-dot XGA OLED Tru-Finder provides stunningly clear viewfinding in virtually all conditions. Class-Leading Autofocus Focus your subject with astounding speed and precision thanks to Sony’s brilliant 425-point Hybrid AF system with Eye AF and real-time tracking technology, courtesy of Sony’s range of top-tier full-frame mirrorless cameras. At just 0.02 seconds, the a6400’s AF response is faster than any in its class*, allowing you to sharply capture fleeting moments on the sports field, out in nature or at a special celebration. *Interchangeable-lens digital cameras equipped with an APS-C image sensor as of January 2019 – Sony Outstanding Video Offering internal 4K video recording with full pixel readout, the Sony Alpha a6400 Kit is a camera for serious content creators. A wide range of picture profiles and recording settings (such as the S&Q Motion setting, which lets you record anywhere from 1-120 fps in Full HD) provide a myriad of options when it comes to capturing and grading. You can even create time-lapse movies using built-in interval shooting. Unlike in many camera models, recordings aren’t limited to 29 minutes’ duration so you can film for as long as your power and storage allow. Enhanced Design & Operability As well as a dust- and moisture-resistant magnesium alloy body, the Sony Alpha a6400 Kit features a 3-inch, 921,600-dot resolution 180° tilting LCD touch screen that lets you frame and monitor vlogs, shoot from high and low working angles and capture selfies with ease. Not only that, it also provides touch-enabled focusing, tracking and shutter control for fast and intuitive operation. The camera’s improved interface makes shooting easier than ever. Never miss a moment thanks to 11 fps continuous shooting (9 fps with silent shutter). - Sony Alpha A6400 w 16-50mm f/3.5-5.6 Lens - Black
Superior Image Quality Built around a 24.2MP APS-C Exmor CMOS image sensor and the latest-generation BIONZ X processing engine, the Sony Alpha a6400 offers superior image quality in both stills and video. The detail and dynamic range in your images are further improved by an expandable ISO range (100-102,400) and 14-bit RAW output. A 2.36 million-dot XGA OLED Tru-Finder provides stunningly clear viewfinding in virtually all conditions. Class-Leading Autofocus Focus your subject with astounding speed and precision thanks to Sony’s brilliant 425-point Hybrid AF system with Eye AF and real-time tracking technology, courtesy of Sony’s range of top-tier full-frame mirrorless cameras. At just 0.02 seconds, the a6400’s AF response is faster than any in its class*, allowing you to sharply capture fleeting moments on the sports field, out in nature or at a special celebration. *Interchangeable-lens digital cameras equipped with an APS-C image sensor as of January 2019 – Sony Outstanding Video Offering internal 4K video recording with full pixel readout, the Sony Alpha a6400 Kit is a camera for serious content creators. A wide range of picture profiles and recording settings (such as the S&Q Motion setting, which lets you record anywhere from 1-120 fps in Full HD) provide a myriad of options when it comes to capturing and grading. You can even create time-lapse movies using built-in interval shooting. Unlike in many camera models, recordings aren’t limited to 29 minutes’ duration so you can film for as long as your power and storage allow. Enhanced Design & Operability As well as a dust- and moisture-resistant magnesium alloy body, the Sony Alpha a6400 Kit features a 3-inch, 921,600-dot resolution 180° tilting LCD touch screen that lets you frame and monitor vlogs, shoot from high and low working angles and capture selfies with ease. Not only that, it also provides touch-enabled focusing, tracking and shutter control for fast and intuitive operation. The camera’s improved interface makes shooting easier than ever. Never miss a moment thanks to 11 fps continuous shooting (9 fps with silent shutter). - Sony Alpha A6400 w 16-50mm f/3.5-5.6 Lens - Black
Superior Image Quality Built around a 24.2MP APS-C Exmor CMOS image sensor and the latest-generation BIONZ X processing engine, the Sony Alpha a6400 offers superior image quality in both stills and video. The detail and dynamic range in your images are further improved by an expandable ISO range (100-102,400) and 14-bit RAW output. A 2.36 million-dot XGA OLED Tru-Finder provides stunningly clear viewfinding in virtually all conditions. Class-Leading Autofocus Focus your subject with astounding speed and precision thanks to Sony’s brilliant 425-point Hybrid AF system with Eye AF and real-time tracking technology, courtesy of Sony’s range of top-tier full-frame mirrorless cameras. At just 0.02 seconds, the a6400’s AF response is faster than any in its class*, allowing you to sharply capture fleeting moments on the sports field, out in nature or at a special celebration. *Interchangeable-lens digital cameras equipped with an APS-C image sensor as of January 2019 – Sony Outstanding Video Offering internal 4K video recording with full pixel readout, the Sony Alpha a6400 Kit is a camera for serious content creators. A wide range of picture profiles and recording settings (such as the S&Q Motion setting, which lets you record anywhere from 1-120 fps in Full HD) provide a myriad of options when it comes to capturing and grading. You can even create time-lapse movies using built-in interval shooting. Unlike in many camera models, recordings aren’t limited to 29 minutes’ duration so you can film for as long as your power and storage allow. Enhanced Design & Operability As well as a dust- and moisture-resistant magnesium alloy body, the Sony Alpha a6400 Kit features a 3-inch, 921,600-dot resolution 180° tilting LCD touch screen that lets you frame and monitor vlogs, shoot from high and low working angles and capture selfies with ease. Not only that, it also provides touch-enabled focusing, tracking and shutter control for fast and intuitive operation. The camera’s improved interface makes shooting easier than ever. Never miss a moment thanks to 11 fps continuous shooting (9 fps with silent shutter). - Sony Alpha A6400 w 16-50mm f/3.5-5.6 Lens - Black
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The lowest price for Sony Alpha A6400 W 16-50mm f/3.5-5.6 Lens - Black right now is $854.00 at eBay.com.au, compared across 23 retailers.
The all-time low was $845.54 on 18 June 2026 — today's price is 1% above the lowest ever. This is at or near its all-time low — a good time to buy.
Prices last updated 12 Aug 2026.
Last updated at 12/08/2026 06:07:17
Sony Alpha 6400 E-Mount APS-C Camera Kit with 16-50mm Lens (Black)
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Sony Ilce6400kb (seconds^) Aps-c Camera Kit With 16-50mm Lens (black)
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Sony A6400 Body W/ 16-50mm Ii - Black Kit (brand New)
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Sony Alpha 6400 Aps-c Camera Kit With 16-50mm Lens -
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Sony A6400 Ilce-6400k Mirrorless Camera W 16-50mm Power Zoom Lens
Delivery $92.08
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Sony A6400 Body w/ 16-50mm II - Black Kit
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Sony a6400 16-50mm f/3.5-5.6 II Lens Kit Black Mirrorless Camera
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Sony A6400 Kit (16-50mm f/3.5-5.6 OSS II) Black at Etoren
Delivery $51
Sony Alpha A6400 Mirrorless Camera with 16-50mm Lens 24.2MP APS-C Exmor CMOS Sensor - 3.0" 921.6k-Dot Tilting LCD - Built-in WiFi with NFC Support - U
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Sony A6400 Black (Kit with 16-50mm f/3.5-5.6 II mm) (ILCE-6400KB)
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originally posted on sony.co.uk
Decided a few months ago to treat myself to a new camera. After a lot of research, opted for this one as it ticked a lot of my requirements. Paid £900 expecting it to be a big improvement on my 10yr old Nikon which I paid £300. So far I’m hugely disappointed. They’re a few things I’m not happy with, the main one being, I still haven’t fathomed out how to transfer my pictures onto my iPad via Bluetooth. I’ve tried to get the required app but end up getting directed to apps which require payment.Another issue was trying to get the extended warranty, after an initial complicated set up I was given a code to activate it which didn’t work. Got in touch via Email, they wanted more proof/information off me than what was initially required. I gave them exactly what they ... MoreDecided a few months ago to treat myself to a new camera. After a lot of research, opted for this one as it ticked a lot of my requirements. Paid £900 expecting it to be a big improvement on my 10yr old Nikon which I paid £300. So far I’m hugely disappointed. They’re a few things I’m not happy with, the main one being, I still haven’t fathomed out how to transfer my pictures onto my iPad via Bluetooth. I’ve tried to get the required app but end up getting directed to apps which require payment.Another issue was trying to get the extended warranty, after an initial complicated set up I was given a code to activate it which didn’t work. Got in touch via Email, they wanted more proof/information off me than what was initially required. I gave them exactly what they wanted but then they decided they wanted the code that didn’t work. Unfortunately my knowledge of digging deep into cyberspace is beyond my capabilities…..several Emails on, I’m still no further forward. All for 1yrs extra warranty…..
originally posted on sony.co.uk
So I bought this camera at 2020 back in China. This year I came to England to study. It was all good until I came here, I even use it to took some pictures when I make my connection in Dubai. When I arrived in England, suddenly the panel buttons are all messed up. Buttons supposed to adjust the exposure now direct to replay page, and it happened to several buttons. Now since it’s hard to get this machine fixed in my city, I have mailed it to the Sony technology center in Bridgend, still don’t know how much they’re gonna charge me for this repair. I’m confused because I didn’t do anything to damage the camera, this problem just occurred, and if I find out about it earlier, it would be cheaper to repair this back in China. Now I’m just waiting for email after they ... MoreSo I bought this camera at 2020 back in China. This year I came to England to study. It was all good until I came here, I even use it to took some pictures when I make my connection in Dubai. When I arrived in England, suddenly the panel buttons are all messed up. Buttons supposed to adjust the exposure now direct to replay page, and it happened to several buttons. Now since it’s hard to get this machine fixed in my city, I have mailed it to the Sony technology center in Bridgend, still don’t know how much they’re gonna charge me for this repair. I’m confused because I didn’t do anything to damage the camera, this problem just occurred, and if I find out about it earlier, it would be cheaper to repair this back in China. Now I’m just waiting for email after they make a fully assessment about my camera, dying to take some beautiful photos of the astonishing view of England.
originally posted on sony.co.uk
I wanted to upgrade from my Sony A6000 to something a bit newer and better. I looked at all the options, reviews and budgets to see which suited me best and out of the A6xxx range and the SonyA6400 seemed like the best value for money for what you are getting.Even though the sensor is the same as the A6000 overall the performance is much better in the A6400. The image quality its better, the autofocus eye detection is a game changer and battery life has greatly improved. The continuous auto focus if blistering fast and keeps track of the object.Is the menu system in the in the A6400 easy to use and understand, no. Does the camera have it little quirks, yes. Did it take me ages to setup the camera, yes. Having watched many YouTube videos and downloaded some ... MoreI wanted to upgrade from my Sony A6000 to something a bit newer and better. I looked at all the options, reviews and budgets to see which suited me best and out of the A6xxx range and the SonyA6400 seemed like the best value for money for what you are getting.Even though the sensor is the same as the A6000 overall the performance is much better in the A6400. The image quality its better, the autofocus eye detection is a game changer and battery life has greatly improved. The continuous auto focus if blistering fast and keeps track of the object.Is the menu system in the in the A6400 easy to use and understand, no. Does the camera have it little quirks, yes. Did it take me ages to setup the camera, yes. Having watched many YouTube videos and downloaded some eBooks I finally have the setting I think I am happy for this camera. Do I fully understand all the setting and what they do, no but it works for me.The E PZ 16-50mm F3.5-5.6 OSS kit lens that came with the camera does not get the best review but as seen in the architectural photos it does a very good job with a little care when taking the photo.Overall I'm really happy with this little camera and will be sticking with it for hopefully many years to come.
Sony Alpha 6400 E-Mount APS-C Camera Kit with 16-50mm Lens (Black)
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Sony Ilce6400kb (seconds^) Aps-c Camera Kit With 16-50mm Lens (black)
Free delivery
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Sony A6400 Body W/ 16-50mm Ii - Black Kit (brand New)
Free delivery
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Sony Alpha 6400 Aps-c Camera Kit With 16-50mm Lens -
Free delivery
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Sony A6400 Ilce-6400k Mirrorless Camera W 16-50mm Power Zoom Lens
Delivery $92.08
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Decided a few months ago to treat myself to a new camera. After a lot of research, opted for this one as it ticked a lot of my requirements. Paid £900 expecting it to be a big improvement on my 10yr old Nikon which I paid £300. So far I’m hugely disappointed. They’re a few things I’m not happy with, the main one being, I still haven’t fathomed out how to transfer my pictures onto my iPad via Bluetooth. I’ve tried to get the required app but end up getting directed to apps which require payment.Another issue was trying to get the extended warranty, after an initial complicated set up I was given a code to activate it which didn’t work. Got in touch via Email, they wanted more proof/information off me than what was initially required. I gave them exactly what they ... MoreDecided a few months ago to treat myself to a new camera. After a lot of research, opted for this one as it ticked a lot of my requirements. Paid £900 expecting it to be a big improvement on my 10yr old Nikon which I paid £300. So far I’m hugely disappointed. They’re a few things I’m not happy with, the main one being, I still haven’t fathomed out how to transfer my pictures onto my iPad via Bluetooth. I’ve tried to get the required app but end up getting directed to apps which require payment.Another issue was trying to get the extended warranty, after an initial complicated set up I was given a code to activate it which didn’t work. Got in touch via Email, they wanted more proof/information off me than what was initially required. I gave them exactly what they wanted but then they decided they wanted the code that didn’t work. Unfortunately my knowledge of digging deep into cyberspace is beyond my capabilities…..several Emails on, I’m still no further forward. All for 1yrs extra warranty…..
So I bought this camera at 2020 back in China. This year I came to England to study. It was all good until I came here, I even use it to took some pictures when I make my connection in Dubai. When I arrived in England, suddenly the panel buttons are all messed up. Buttons supposed to adjust the exposure now direct to replay page, and it happened to several buttons. Now since it’s hard to get this machine fixed in my city, I have mailed it to the Sony technology center in Bridgend, still don’t know how much they’re gonna charge me for this repair. I’m confused because I didn’t do anything to damage the camera, this problem just occurred, and if I find out about it earlier, it would be cheaper to repair this back in China. Now I’m just waiting for email after they ... MoreSo I bought this camera at 2020 back in China. This year I came to England to study. It was all good until I came here, I even use it to took some pictures when I make my connection in Dubai. When I arrived in England, suddenly the panel buttons are all messed up. Buttons supposed to adjust the exposure now direct to replay page, and it happened to several buttons. Now since it’s hard to get this machine fixed in my city, I have mailed it to the Sony technology center in Bridgend, still don’t know how much they’re gonna charge me for this repair. I’m confused because I didn’t do anything to damage the camera, this problem just occurred, and if I find out about it earlier, it would be cheaper to repair this back in China. Now I’m just waiting for email after they make a fully assessment about my camera, dying to take some beautiful photos of the astonishing view of England.
I wanted to upgrade from my Sony A6000 to something a bit newer and better. I looked at all the options, reviews and budgets to see which suited me best and out of the A6xxx range and the SonyA6400 seemed like the best value for money for what you are getting.Even though the sensor is the same as the A6000 overall the performance is much better in the A6400. The image quality its better, the autofocus eye detection is a game changer and battery life has greatly improved. The continuous auto focus if blistering fast and keeps track of the object.Is the menu system in the in the A6400 easy to use and understand, no. Does the camera have it little quirks, yes. Did it take me ages to setup the camera, yes. Having watched many YouTube videos and downloaded some ... MoreI wanted to upgrade from my Sony A6000 to something a bit newer and better. I looked at all the options, reviews and budgets to see which suited me best and out of the A6xxx range and the SonyA6400 seemed like the best value for money for what you are getting.Even though the sensor is the same as the A6000 overall the performance is much better in the A6400. The image quality its better, the autofocus eye detection is a game changer and battery life has greatly improved. The continuous auto focus if blistering fast and keeps track of the object.Is the menu system in the in the A6400 easy to use and understand, no. Does the camera have it little quirks, yes. Did it take me ages to setup the camera, yes. Having watched many YouTube videos and downloaded some eBooks I finally have the setting I think I am happy for this camera. Do I fully understand all the setting and what they do, no but it works for me.The E PZ 16-50mm F3.5-5.6 OSS kit lens that came with the camera does not get the best review but as seen in the architectural photos it does a very good job with a little care when taking the photo.Overall I'm really happy with this little camera and will be sticking with it for hopefully many years to come.
I have really enjoyed using this camera so far. It has been some time since I have owned a nice camera and we decided to purchase one for some upcoming traveling to capture some nice memories.The camera itself feels like it is pretty easy to use, and for learning to use it the 16-55 kit lens has been fine, but I do agree with the sentiments of others that it leaves something to be desired. I do wish I had spent the money to get the 18-135 kit lens instead. I do have 2 lenses on the way to work with on the camera next and look forward to what i can get out of those. I also appreciate how lightweight the camera is yet it still feels solidly built.The menu system felt a bit overwhelming at first, but after watching some tutorial videos and researching what the ... MoreI have really enjoyed using this camera so far. It has been some time since I have owned a nice camera and we decided to purchase one for some upcoming traveling to capture some nice memories.The camera itself feels like it is pretty easy to use, and for learning to use it the 16-55 kit lens has been fine, but I do agree with the sentiments of others that it leaves something to be desired. I do wish I had spent the money to get the 18-135 kit lens instead. I do have 2 lenses on the way to work with on the camera next and look forward to what i can get out of those. I also appreciate how lightweight the camera is yet it still feels solidly built.The menu system felt a bit overwhelming at first, but after watching some tutorial videos and researching what the settings do, things are starting to make sense. I feel like the out of the box settings for just taking a nice picture of the scene works pretty well, I am excited to see how some of the scenes will look with the new lens.The pictures I am attaching are the ones i took out during my first and second session using the kit lens. I will try to remember to update after i get some pictures with the new sigma lens i have coming in. These were taken as jpegs from the camera and have not been edited.
There is a lot to learn, but the default settings are fine. I have explored and I now think I know how to use the various settings. It takes phenomenal pictures. My main grizzle is that, despite 30 year career in IT, I can't get either "Links to SmartPhone" and "Send to computer" facilities to work. PlayMemories Mobile does not exist on the Apple AppStore, though are some suspicious similar apps. The Wifi Connect feature asked me to "press WPS button to access". I happened to know this button is on my router. It tried to connect but just hung. Instead I just remove the SD memory card as always, but you can also plug in a cable to your computer. A camera case option should have been offered at the same time. Note that it is heavier and bigger than a compact camera. ... MoreThere is a lot to learn, but the default settings are fine. I have explored and I now think I know how to use the various settings. It takes phenomenal pictures. My main grizzle is that, despite 30 year career in IT, I can't get either "Links to SmartPhone" and "Send to computer" facilities to work. PlayMemories Mobile does not exist on the Apple AppStore, though are some suspicious similar apps. The Wifi Connect feature asked me to "press WPS button to access". I happened to know this button is on my router. It tried to connect but just hung. Instead I just remove the SD memory card as always, but you can also plug in a cable to your computer. A camera case option should have been offered at the same time. Note that it is heavier and bigger than a compact camera. Irritatingly, the camera comes with 12 pieces of paper and booklets, each of which you have to check before you throw them away.
Bought this camera for two reasons - backpacking and portrait photography.Backpacking: 5/5-Weather resistant. I bought this camera over the older 6000 models because the material felt more durable.-Very lightweight! I added a Peak Capture Clip to my backpack for easy access and it worked out amazingly.-Focal range on the 16-50mm included lens is great for landscapes-Love the flip-out screen for selfies-Fantastic auto-focus! This was a huge step-up from my Canon Rebel T6 DSLR.Portraits: 4/5-Color science is not as strong as Canon cameras. There is a slight green tint to all my photos.-Eye tracking is FANTASTIC. I can count the lashes on my clients for most photos.-Included lens is good (but not great) for indoor light scenarios. Lower apertures (f/1.8 - ... MoreBought this camera for two reasons - backpacking and portrait photography.Backpacking: 5/5-Weather resistant. I bought this camera over the older 6000 models because the material felt more durable.-Very lightweight! I added a Peak Capture Clip to my backpack for easy access and it worked out amazingly.-Focal range on the 16-50mm included lens is great for landscapes-Love the flip-out screen for selfies-Fantastic auto-focus! This was a huge step-up from my Canon Rebel T6 DSLR.Portraits: 4/5-Color science is not as strong as Canon cameras. There is a slight green tint to all my photos.-Eye tracking is FANTASTIC. I can count the lashes on my clients for most photos.-Included lens is good (but not great) for indoor light scenarios. Lower apertures (f/1.8 - f/3.5) have worked better for me in eliminating noise indoors.-You'll probably want to get a better lens for portraitsFor the pricepoint, it's a great deal. The downsides for this camera are really just that you don't get a full-frame and there is no IBIS. You'll need to keep crop-factor in mind when purchasing lenses.
The camera itself was great, and is still very good. However, it's been almost 5 years since it's had a firmware update, so it's already been abandoned by Sony. There are always ways to improve a product after release, but they've chosen not to do so. In fact, it's gotten worse. The companion (phone) app has been replaced by one that doesn't work at all. It's not that it's clunky or unintuitive, it straight-up doesn't work (1.8 rating on the store). The menu system in the camera still refers to the old app (again, because the firmware is 5 years old), which is probably why the new app doesn't work.This camera was released February 2019. The last firmware update was June 2019. Meaning that Sony supported this camera for a total of 4 months, which is disgusting. ... MoreThe camera itself was great, and is still very good. However, it's been almost 5 years since it's had a firmware update, so it's already been abandoned by Sony. There are always ways to improve a product after release, but they've chosen not to do so. In fact, it's gotten worse. The companion (phone) app has been replaced by one that doesn't work at all. It's not that it's clunky or unintuitive, it straight-up doesn't work (1.8 rating on the store). The menu system in the camera still refers to the old app (again, because the firmware is 5 years old), which is probably why the new app doesn't work.This camera was released February 2019. The last firmware update was June 2019. Meaning that Sony supported this camera for a total of 4 months, which is disgusting. Overall, I've spent about $5000 on this ecosystem, but I'm very likely to switch to Fujifilm or Canon. Either way, I'm obviously not spending any more on products that aren't supported. They seem to support the full-frame cameras better, but having that size/weight of camera defeats the entire point of mirrorless. I'd advise against anyone buying any Sony photography gear.
I'm sure this camera is great as all the reviews indicate, but this is more about Best Buy and their service. First, I ordered the a6400 and it showed up two days later. Problem was, the box was open, there was no packing to protect the camera, and the camera packaging itself was damaged. Sure enough, when inspecting the camera, the viewfinder was shattered. Now comes the fun part. Returning the camera. I elected to do it via the BB Chat, because I was wasting time going through all the prompts on the phone. Trying to actually get to a human seemed futile. So after a lengthy chat, I was told that a replacement camera was on its way and would arrive today. No dice. So I checked my BB account, and found that the replacement order was cancelled. So now, I'm going ... MoreI'm sure this camera is great as all the reviews indicate, but this is more about Best Buy and their service. First, I ordered the a6400 and it showed up two days later. Problem was, the box was open, there was no packing to protect the camera, and the camera packaging itself was damaged. Sure enough, when inspecting the camera, the viewfinder was shattered. Now comes the fun part. Returning the camera. I elected to do it via the BB Chat, because I was wasting time going through all the prompts on the phone. Trying to actually get to a human seemed futile. So after a lengthy chat, I was told that a replacement camera was on its way and would arrive today. No dice. So I checked my BB account, and found that the replacement order was cancelled. So now, I'm going through the prompts again to speak to a human. When I finally do, I was told that the backend team, whoever that is, cancelled the order and that I will have to wait for the returned camera to arrive to BB, get the refund, and re-order. I'm trying to give BB a grand and boy do they make it hard. First off, how do you sell a thousand dollar camera and put it in a box twice the camera's size and not provide and packing material? The box also had no tape to seal it. It's some sort of box that has it's own adhesive that obviously didn't do well in colder temps. Anyway, like I said at the beginning, I'm sure the camera is great, but like all the big box stores, the service is garbage. Serves me right, I suppose.
Upgraded to Sony a6400 from a Sony a5000 in July 2023 - so far I've found the a6400 to be a very capable new camera and a great upgrade from my old camera even several years beyond its first release date (and with the new a6700 just coming out around this time).Autofocus is great and fast, I've really liked having the viewfinder and tend to use it more for photos now. I've found it a little confusing to find the right settings to adjust ISO and the shutter speed in different shooting modes, but that's more on me getting used to it. The body feels like it's set at a good weight and it is distributed well across the camera with different sized lenses (I've used Sigma 16mm and 56mm f1.4 lenses on it so far), and like the grip/how it sits in the hand for shooting.I ... MoreUpgraded to Sony a6400 from a Sony a5000 in July 2023 - so far I've found the a6400 to be a very capable new camera and a great upgrade from my old camera even several years beyond its first release date (and with the new a6700 just coming out around this time).Autofocus is great and fast, I've really liked having the viewfinder and tend to use it more for photos now. I've found it a little confusing to find the right settings to adjust ISO and the shutter speed in different shooting modes, but that's more on me getting used to it. The body feels like it's set at a good weight and it is distributed well across the camera with different sized lenses (I've used Sigma 16mm and 56mm f1.4 lenses on it so far), and like the grip/how it sits in the hand for shooting.I did purchase this camera as a Body Only with the accessories bundle from B&H. The included SD card was a 64gb Sandisk Extreme Pro, which complements my other SD cards well (I already had the same Extreme Pro card in 32gb, 128gb, and 256gb storage capacities). [Note the camera has only 1 sd card slot though]. I liked the camera bag it came with as well - I think it was a Think Tank Photo Retrospective 7M. Comfortably holds my camera with two lenses, a digital camera I also use, and my extra batteries and a tablet.Overall, very satisfied with my experience with the camera and buying from B&H!
