Redefined reliability: Achieve unmatched reliability with an MTBF rate of 1.2 million hours and a workload limit of 180 TB per year, triple that of standard drives. Tested for over 500,000 hours to ensure smooth multi-user operation Effortless updates: Stay one step ahead with smooth firmware updates via Synology's DSM, no third-party tools or disk removal required Built to last: Our Plus Series drives use CMR technology for superior performance, reliability and durability Simplified Support - Enjoy hassle-free support with a single contact window for all your storage solution needs. Say goodbye to vendor juggling.