T2 Tea - English Breakfast Black Tea

I love your English Breakfast tea!!! I usually order the 200 g loose tea refilll packet, but it was out of stock at the time. The teabag refill packet only gives you 120 g, nearly half the amount of loose, for the same price. The complaint is in the weight of the tea in the package. The bags are convenient and good for travel, but the meager amount of total tea, bagged, (bag also adds even more weight) is not good. If you are going to give less tea, please at least reduce the price.

We have been buying tea from T2 for a few years now. Overall the quality of the tea is good though they seem to have undergone some design changes recently for their tea bags - the strings have been shortened significantly, which means unless you are using a tiny little tea cup you aren't able to put your tea bag in a standard size or bigger cup/mug without the string and the tag falling into it. The quality of the actual bag itself has also seemed to have gone a bit 'cheap' - a few times the tea bags were torn from me trying to separate the tags/strings from them and therefore unusable. For the amount of money T2 charges for their teas, I must say it's been pretty disappointing.

Over half of my ‘tea bags’ were ripped, constituting a mass of loose tea, which would be fine for me, but when it was given to a tea novice like my mum, she didn’t have the utensils to brew loose leaf tea. Plus, for the money, I’d appreciate getting what I paid for. Sent an email to the company 2 weeks ago and still had no response. Hoping they’ll actually listen if I write a negative review!