This is the long-awaited 2nd Edition of the 2013 The Leader of Managers by Dr. Christopher Muller. Updated from the original with new perspectives after the Global Pandemic for all people who manage and lead in a multi-unit, multi-site or multi-concept enterprise. With new and updated material, it is written from Dr. Muller's decades of experience teaching and writing about restaurant chains. But it is equally relevant for anyone who manages complex organizations, including Retail, Pharmacy, Banking, Services, Technology, and the rapidly expanding Health and Caring industries. If you "manage other managers" this is a must-read book.