vidaXL Outdoor Parasol With Metal Pole 400 cm Taupe

This item was sent with incorrect arms to the parasol. It appears from the box condition that it was a previously returned item that may have been taped up and sent out to another customer with out resolving the problem. Likely because they have no phone # for customer service. E-mail only with 24 hour turnaround. No way to resolve issues with a phone # or chat feature with a human being. Don’t buy any product from this company unless they add customer service. We’ll end up returning this item and they will likely send it to another customer since we can’t communicate the issue.

Love my BIG umbrella. It is exactly what I wanted Some of my friends were amazed at the size. Because of the size I do close it if I leave my home. Loving it

5 Stars

Love my BIG umbrella. It is exactly what I wanted Some of my friends were amazed at the size. Because of the size I do close it if I leave my home. Loving it

Awesome

Parasol which made it robust to see over time, I am really satisfied with the product. The parasol base is not supplied like any other besides.

Excellent product excellent value excellent delivery

We were having trouble finding a rectangular parasol ! So I ventured online and this product met all our needs I am very happy Thank you

Expensive for the quality!

A part was broken upon receipt of the package, we had to tweak it ourselves so that it held As it should. Otherwise it is beautiful and large covers well the sun and the heat

Good value

Works well over my rectangular table on the patio. Looks good and was easy to set up, unlike heavier more often expensive products that would do a similar job.

Misleading color available on an umbrella

It is displayed as a beige umbrella. I ordered 4 of them and I got 4 black umbrellas. Their response to my issue was we do not have any beige umbrellas to send you. I asked why is it shown as beige on your website? Their response was You can return your entire order or you can accept $** credit for all 4 umbrellas. I needed this size umbrella so I kept it. To date I have not received the $** credit.

Very good for the price

This parasol is very light so easy to install, it offers a large shade thanks to its shape. I only put 4 stars because the crank seems fragile and in my opinion will not last long.

Very satisfied

I am very pleased to have ordered this product. It's well made and sturdy and of very good quality. I thought the fabric part might be a bit flimsy but it's very much stronger than it looks in the pictures. Overall I am very pleased with the purchase - would be nice if they included a cover with it.