Westinghouse WTB5400WC-R 503L White Top Mount Fridge

We bought this 3 weeks ago to replace a 13 year old Westinghouse that was very similar. We love the layout-( it fits heaps of things that we need for a family, and the design of most of the drawers is grea). The ice tray, and door pocket shelf in the freezer is good too. The price and energy usage was also very good. Negatives are: the doors do not close from a single big push, instead, it reaches a point at about 30 degrees where it needs an extra push to close it. With our old fridge, you just pushed it and the door shut. With this one, we kept finding the door had been left open.The bottom fruit and veg drawer is problematic. It needs two hands to open and close it smoothly, as it will jam if you only use one hand. Finally, it is a bit noisier than we expected.

Within three months of purchasing this fridge the evaporator fan began to fail. Now it makes a significant amount of noise, so great to sit in my living room and hear a constant sound of a failed evaporator fan. What a cheap piece of garbage!What makes matters worse is you get told you have to up to wait seven business days to wait for someone to fix it. What an utter disgrace!

There are so few right hand fridges in the market, but we were lucky to find this Westinghouse that fitted our space perfectly and was spacious enough for an empty nester's needs.Unfortunately, due to COVID, despite the agreed delivery date being in July (I ordered in May), we did not get the fridge til September, and that only occured after I followed up (no communication whatsoever during this time). The first fridge arrived and was installed following the instructions in the book. Unfortunately after it had turned on and settled in, there was a thudding noise everytime we opened the fridge door. It was later confirmed as a badly welded door hinge and a brand replacement was offered. The 2nd fridge arrived in a week and we now have a thudding problem with the ... MoreThere are so few right hand fridges in the market, but we were lucky to find this Westinghouse that fitted our space perfectly and was spacious enough for an empty nester's needs.Unfortunately, due to COVID, despite the agreed delivery date being in July (I ordered in May), we did not get the fridge til September, and that only occured after I followed up (no communication whatsoever during this time). The first fridge arrived and was installed following the instructions in the book. Unfortunately after it had turned on and settled in, there was a thudding noise everytime we opened the fridge door. It was later confirmed as a badly welded door hinge and a brand replacement was offered. The 2nd fridge arrived in a week and we now have a thudding problem with the freezer door, but it's less noticeable then the 1st fridge so we are keeping this one for now. The fridge itself is good - quite spacious and has enough compartments and features to keep the parents happy, but the thudding (poorly welded hinges) is mildly irritating and to have two in a row shows the fault is with the manufacturer.