PetSafe Streamside Ceramic Pet Fountain
Help your cat to stay happy, healthy and hydrated with the PetSafe Streamside Ceramic Pet Fountain. Pet fountains continuously provide your pet with fresh, filtered water. Cats and dogs are attracted to flowing water, which encourages them to drink more water and supports their overall health. The fountain uses a pump, carbon filter and foam filter that work together to remove pet hair, saliva and bad tastes from the water, so they always have clean water to drink. The ceramic fountain is made from premium materials that are hygienic, scratch resistant, and free of heavy metals. When it's time to clean the fountain, place the ceramic tower and base in the top shelf of your dishwasher and clean the pump by hand.
Help your cat to stay happy, healthy and hydrated with the PetSafe Streamside Ceramic Pet Fountain. Pet fountains continuously provide your pet with fresh, filtered water. Cats and dogs are attracted to flowing water, which encourages them to drink more water and supports their overall health. The fountain uses a pump, carbon filter and foam filter that work together to remove pet hair, saliva and bad tastes from the water, so they always have clean water to drink. The ceramic fountain is made from premium materials that are hygienic, scratch resistant, and free of heavy metals. When it's time to clean the fountain, place the ceramic tower and base in the top shelf of your dishwasher and clean the pump by hand.
Help your cat to stay happy, healthy and hydrated with the PetSafe Streamside Ceramic Pet Fountain. Pet fountains continuously provide your pet with fresh, filtered water. Cats and dogs are attracted to flowing water, which encourages them to drink more water and supports their overall health. The fountain uses a pump, carbon filter and foam filter that work together to remove pet hair, saliva and bad tastes from the water, so they always have clean water to drink. The ceramic fountain is made from premium materials that are hygienic, scratch resistant, and free of heavy metals. When it's time to clean the fountain, place the ceramic tower and base in the top shelf of your dishwasher and clean the pump by hand.
Help your cat to stay happy, healthy and hydrated with the PetSafe Streamside Ceramic Pet Fountain. Pet fountains continuously provide your pet with fresh, filtered water. Cats and dogs are attracted to flowing water, which encourages them to drink more water and supports their overall health. The fountain uses a pump, carbon filter and foam filter that work together to remove pet hair, saliva and bad tastes from the water, so they always have clean water to drink. The ceramic fountain is made from premium materials that are hygienic, scratch resistant, and free of heavy metals. When it's time to clean the fountain, place the ceramic tower and base in the top shelf of your dishwasher and clean the pump by hand.
in 6 offers
The lowest price for PetSafe Streamside Ceramic Pet Fountain right now is $59.98 at BIG W, compared across 6 retailers.
The all-time low was $49.99 on 31 July 2025 — today's price is 20% above the lowest ever. That's a little above the best price we've seen.
Prices last updated 9 June 2026.
Last updated at 09/06/2026 13:39:46
PetSafe Drinkwell Streamside Ceramic Pet Water Fountain
Free delivery
PetSafe Drinkwell Streamside Ceramic Pet Water Fountain
Delivery $10
PetSafe Drinkwell Streamside Ceramic Pet Water Fountain
Free delivery between 12–16 June
PetSafe Streamside Ceramic Pet Fountain for Cats and Dogs - 1.77L Capacity, Scratch-Resistant Design, Dual-Action Filters - Ideal for Hydration and
Free delivery
Drinkwell Streamside Ceramic Pet Fountain
30-day returns
Drinkwell Pet Fountain Streamside Ceramic
Free delivery
originally posted on chewy.com
I had opted for a slightly lower-priced model from the same manufacturer but became disenchanted at how many sharp edges it had, and all of it so difficult to clean. This Creekside Quiet model has major components that are dishwasher safe, so I bought it to alternate with my original purchase, and I quickly realized it is superior in almost every way. Easy to clean, easy to assemble, and quiet in operation. It holds a generous amount, so I only need to top it off once a day. I located this fountain away from the food and into the vicinity of several potted plants, and my cats now seem to regard it as their jungle watering hole. The unit requires two filters, one a sort of pricey plastic harness which I've discovered you can put through the dishwasher successfully, ... MoreI had opted for a slightly lower-priced model from the same manufacturer but became disenchanted at how many sharp edges it had, and all of it so difficult to clean. This Creekside Quiet model has major components that are dishwasher safe, so I bought it to alternate with my original purchase, and I quickly realized it is superior in almost every way. Easy to clean, easy to assemble, and quiet in operation. It holds a generous amount, so I only need to top it off once a day. I located this fountain away from the food and into the vicinity of several potted plants, and my cats now seem to regard it as their jungle watering hole. The unit requires two filters, one a sort of pricey plastic harness which I've discovered you can put through the dishwasher successfully, and also a little covered cup that must be discarded. It is sold in a pack of four, and I wish it was offered in a bigger volume package since users will likely need to replace it during a weekly cleaning if they have more than one cat. I've decided that the ongoing outlay for filters will be offset by lower vet bills since my cats are now drinking adequately. If you're in the market for a fountain, I believe this one will prove worth the slightly higher price.
originally posted on chewy.com
I've had this for about 8 months now. I was upgrading from a plastic Catit fountain (porous and therefore not very sanitary for cats).What started out as a wonderful product became a nightmare due to the wide open bowl and the sketchy pump/filters this uses. The water gets gross pretty much a few hours after cleaning and refilling, it is a magnet for dirt, dust, etc, and the heavy ceramic, while nice quality, makes this a real pain to clean let alone carry (it's so wobbly...).It all came to a halt when the AC adapter began to secrete god knows what. Some strange, viscous coating on top. And then one day, upon unplugging it yet again to wipe it down, the adapter just crumbles. At that point you're just left wondering if the entire way the wires and power aspects ... MoreI've had this for about 8 months now. I was upgrading from a plastic Catit fountain (porous and therefore not very sanitary for cats).What started out as a wonderful product became a nightmare due to the wide open bowl and the sketchy pump/filters this uses. The water gets gross pretty much a few hours after cleaning and refilling, it is a magnet for dirt, dust, etc, and the heavy ceramic, while nice quality, makes this a real pain to clean let alone carry (it's so wobbly...).It all came to a halt when the AC adapter began to secrete god knows what. Some strange, viscous coating on top. And then one day, upon unplugging it yet again to wipe it down, the adapter just crumbles. At that point you're just left wondering if the entire way the wires and power aspects are designed on this are more worrisome than switching back to a water bowl until my new fountain arrived to replace this (went with a kitty spout!). So...I did just that.All in all, I'd stay away from this one. It's frustratingly close to being the beautiful item I had hoped for it to be but it's not reflective of its price in my opinion. I spend so long debating and researching these products that the last thing I want to do is be the handful of low star reviews that confuses potential buyers...but here we are and I can't deny my disappointment.Likes:- Aesthetics- Holds a solid amount of waterDislikes:- Wide open for all kinds of dirt and dust. It seems to almost be pulling any and everything it can in terms of particles from around it- charcoal filter and foam filter seem to break down rapidly in the water causing sedentary build up rapidly (I replaced the charcoal one every two weeks, the foam one every 4)- SO many nooks and crannies in the design for bad bacteria to immediately begin to fester which is made worse by the cumbersome, messy interior component design which doesn't lend itself to an easy through clean- whatever is going on with the electrical components of this product, I don't trust them at all.- water flows lightly in a way that just results in most of it sitting and defeating the purpose of the filter to begin with.- overpriced for the leak of quality electrical components.Take this for what you will but I'm onto my third fountain now because this one was a nightmare in terms of quality of life for maintenance and, more importantly, my cat's health.Yes, you need to clean your cats water bowl a lot.Yes you need to change the water plenty.Yes technology can be faulty.But, no, you don't need to settle for a water pump that sets you up to fail every day with it's poor design for proper cleaning/keeping the water filtered for your animal for even a single day. Keep doing research till you find one that was designed for functionality, hydration encouragement, sanitization, and a streamlined cleaning system which will prevent bad bacteria growth in hard to reach places. Sorry to be a bummer:/
originally posted on chewy.com
I've been on the search for the perfect pet fountain for our two cats. Before using the PetSafe Creekside fountain, I've tried numerous other models from this brand (mostly plastic construction) as well as other brands. Before purchasing this fountain, I realized that despite my best efforts to prevent mold build up with fresh filtered water, plastic fountains always seem to get slimy.Great:-The ceramic build, and some minor plastic pieces, can be thrown in thedishwasher and cleaned.-The motor can be broken down to more easily clean.-The use of the foam filter that goes around the motor is great idea. It preventslarge debris from clogging up the motor. The foam filters are also easily handwashable.Tired-Some pets, depending on their size, might have a ... MoreI've been on the search for the perfect pet fountain for our two cats. Before using the PetSafe Creekside fountain, I've tried numerous other models from this brand (mostly plastic construction) as well as other brands. Before purchasing this fountain, I realized that despite my best efforts to prevent mold build up with fresh filtered water, plastic fountains always seem to get slimy.Great:-The ceramic build, and some minor plastic pieces, can be thrown in thedishwasher and cleaned.-The motor can be broken down to more easily clean.-The use of the foam filter that goes around the motor is great idea. It preventslarge debris from clogging up the motor. The foam filters are also easily handwashable.Tired-Some pets, depending on their size, might have a hard time drinking from thebottom portion of the fountain. This was the case with one of our cats that refusesto use the spout. She instead sticks her head down to drink from the bowl andsometimes has a hard time.-The carbon filter that goes inside the container in which the water is fed upwardsfrom the motor to the spout does not sit flush. What this means is that there's noguarantee that all of the water flowing upwards is actually going through the filter.So what's the point? Since I fill the fountain with filtered water, I just skip thiscarbon filter.Ultimately, I don't believe there's an absolute perfect fountain out there. For that reason, I can't give it a 5/5. But it's pretty darn close and I think it deserves a 4.7/5.
| Capacity | 1.77 liters |
PetSafe Drinkwell Streamside Ceramic Pet Water Fountain
Free delivery
PetSafe Drinkwell Streamside Ceramic Pet Water Fountain
Delivery $10
PetSafe Drinkwell Streamside Ceramic Pet Water Fountain
Free delivery between 12–16 June
PetSafe Streamside Ceramic Pet Fountain for Cats and Dogs - 1.77L Capacity, Scratch-Resistant Design, Dual-Action Filters - Ideal for Hydration and
Free delivery
Drinkwell Streamside Ceramic Pet Fountain
30-day returns
I had opted for a slightly lower-priced model from the same manufacturer but became disenchanted at how many sharp edges it had, and all of it so difficult to clean. This Creekside Quiet model has major components that are dishwasher safe, so I bought it to alternate with my original purchase, and I quickly realized it is superior in almost every way. Easy to clean, easy to assemble, and quiet in operation. It holds a generous amount, so I only need to top it off once a day. I located this fountain away from the food and into the vicinity of several potted plants, and my cats now seem to regard it as their jungle watering hole. The unit requires two filters, one a sort of pricey plastic harness which I've discovered you can put through the dishwasher successfully, ... MoreI had opted for a slightly lower-priced model from the same manufacturer but became disenchanted at how many sharp edges it had, and all of it so difficult to clean. This Creekside Quiet model has major components that are dishwasher safe, so I bought it to alternate with my original purchase, and I quickly realized it is superior in almost every way. Easy to clean, easy to assemble, and quiet in operation. It holds a generous amount, so I only need to top it off once a day. I located this fountain away from the food and into the vicinity of several potted plants, and my cats now seem to regard it as their jungle watering hole. The unit requires two filters, one a sort of pricey plastic harness which I've discovered you can put through the dishwasher successfully, and also a little covered cup that must be discarded. It is sold in a pack of four, and I wish it was offered in a bigger volume package since users will likely need to replace it during a weekly cleaning if they have more than one cat. I've decided that the ongoing outlay for filters will be offset by lower vet bills since my cats are now drinking adequately. If you're in the market for a fountain, I believe this one will prove worth the slightly higher price.
I've had this for about 8 months now. I was upgrading from a plastic Catit fountain (porous and therefore not very sanitary for cats).What started out as a wonderful product became a nightmare due to the wide open bowl and the sketchy pump/filters this uses. The water gets gross pretty much a few hours after cleaning and refilling, it is a magnet for dirt, dust, etc, and the heavy ceramic, while nice quality, makes this a real pain to clean let alone carry (it's so wobbly...).It all came to a halt when the AC adapter began to secrete god knows what. Some strange, viscous coating on top. And then one day, upon unplugging it yet again to wipe it down, the adapter just crumbles. At that point you're just left wondering if the entire way the wires and power aspects ... MoreI've had this for about 8 months now. I was upgrading from a plastic Catit fountain (porous and therefore not very sanitary for cats).What started out as a wonderful product became a nightmare due to the wide open bowl and the sketchy pump/filters this uses. The water gets gross pretty much a few hours after cleaning and refilling, it is a magnet for dirt, dust, etc, and the heavy ceramic, while nice quality, makes this a real pain to clean let alone carry (it's so wobbly...).It all came to a halt when the AC adapter began to secrete god knows what. Some strange, viscous coating on top. And then one day, upon unplugging it yet again to wipe it down, the adapter just crumbles. At that point you're just left wondering if the entire way the wires and power aspects are designed on this are more worrisome than switching back to a water bowl until my new fountain arrived to replace this (went with a kitty spout!). So...I did just that.All in all, I'd stay away from this one. It's frustratingly close to being the beautiful item I had hoped for it to be but it's not reflective of its price in my opinion. I spend so long debating and researching these products that the last thing I want to do is be the handful of low star reviews that confuses potential buyers...but here we are and I can't deny my disappointment.Likes:- Aesthetics- Holds a solid amount of waterDislikes:- Wide open for all kinds of dirt and dust. It seems to almost be pulling any and everything it can in terms of particles from around it- charcoal filter and foam filter seem to break down rapidly in the water causing sedentary build up rapidly (I replaced the charcoal one every two weeks, the foam one every 4)- SO many nooks and crannies in the design for bad bacteria to immediately begin to fester which is made worse by the cumbersome, messy interior component design which doesn't lend itself to an easy through clean- whatever is going on with the electrical components of this product, I don't trust them at all.- water flows lightly in a way that just results in most of it sitting and defeating the purpose of the filter to begin with.- overpriced for the leak of quality electrical components.Take this for what you will but I'm onto my third fountain now because this one was a nightmare in terms of quality of life for maintenance and, more importantly, my cat's health.Yes, you need to clean your cats water bowl a lot.Yes you need to change the water plenty.Yes technology can be faulty.But, no, you don't need to settle for a water pump that sets you up to fail every day with it's poor design for proper cleaning/keeping the water filtered for your animal for even a single day. Keep doing research till you find one that was designed for functionality, hydration encouragement, sanitization, and a streamlined cleaning system which will prevent bad bacteria growth in hard to reach places. Sorry to be a bummer:/
I've been on the search for the perfect pet fountain for our two cats. Before using the PetSafe Creekside fountain, I've tried numerous other models from this brand (mostly plastic construction) as well as other brands. Before purchasing this fountain, I realized that despite my best efforts to prevent mold build up with fresh filtered water, plastic fountains always seem to get slimy.Great:-The ceramic build, and some minor plastic pieces, can be thrown in thedishwasher and cleaned.-The motor can be broken down to more easily clean.-The use of the foam filter that goes around the motor is great idea. It preventslarge debris from clogging up the motor. The foam filters are also easily handwashable.Tired-Some pets, depending on their size, might have a ... MoreI've been on the search for the perfect pet fountain for our two cats. Before using the PetSafe Creekside fountain, I've tried numerous other models from this brand (mostly plastic construction) as well as other brands. Before purchasing this fountain, I realized that despite my best efforts to prevent mold build up with fresh filtered water, plastic fountains always seem to get slimy.Great:-The ceramic build, and some minor plastic pieces, can be thrown in thedishwasher and cleaned.-The motor can be broken down to more easily clean.-The use of the foam filter that goes around the motor is great idea. It preventslarge debris from clogging up the motor. The foam filters are also easily handwashable.Tired-Some pets, depending on their size, might have a hard time drinking from thebottom portion of the fountain. This was the case with one of our cats that refusesto use the spout. She instead sticks her head down to drink from the bowl andsometimes has a hard time.-The carbon filter that goes inside the container in which the water is fed upwardsfrom the motor to the spout does not sit flush. What this means is that there's noguarantee that all of the water flowing upwards is actually going through the filter.So what's the point? Since I fill the fountain with filtered water, I just skip thiscarbon filter.Ultimately, I don't believe there's an absolute perfect fountain out there. For that reason, I can't give it a 5/5. But it's pretty darn close and I think it deserves a 4.7/5.
This is my fourth fountain attempt, but second one from Chewy. My cat loves this fountain, and it is silent. However, I have only had it set up for 2 weeks, and have already gone through 2 charcoal filters. They are awful no matter how much you rinse. They leave residue all over the fountain. The really unpleasant thing is how slimy this fountain gets after 2 days. I mean SLIMY. I have noticed others with the same issue. Some think it’s the charcoal filters causing the problem, so I am going to try without them. I am using filtered water to begin with. I have noticed after about a week the charcoal filters almost look moldy. At any rate, know that if you want your pet to be drinking clean water you will have to clean the entire fountain every 2 days.
Our 7-month old goldendoodle puppy has been using this for a few days, and is drinking significantly more water than with a standard bowl. Simple set up took 10 minutes out of the box with clear instructions. The ceramic pieces are solid and all components are easy to separate and clean without awkward nooks and crannies. This fountain has been completely silent so far, and she took to it without hesitation or investigating. She has a classic golden retriever nose/head shape and size for her age, so we were a little concerned when ordering this might be too small for her to lap from. However, we were pleased that this is large enough to allow her to lap from the top, sides, and bowl without issues, but doesn't take up a ton of space. The cord is longer than needed ... MoreOur 7-month old goldendoodle puppy has been using this for a few days, and is drinking significantly more water than with a standard bowl. Simple set up took 10 minutes out of the box with clear instructions. The ceramic pieces are solid and all components are easy to separate and clean without awkward nooks and crannies. This fountain has been completely silent so far, and she took to it without hesitation or investigating. She has a classic golden retriever nose/head shape and size for her age, so we were a little concerned when ordering this might be too small for her to lap from. However, we were pleased that this is large enough to allow her to lap from the top, sides, and bowl without issues, but doesn't take up a ton of space. The cord is longer than needed for where our outlet is, but we just tuck the extra length under the bowl which is heavy enough to keep it in place. We haven't had it long enough to change filters so can't speak on that aspect, but happy to see Chewy sells both the replacement carbon and foam filters at reasonable prices. One thing to note is the narrow lip around the bottom of the center dome piece is not glazed, and is the rougher, plain ceramic surface. I point this out in case anyone is concerned about porosity and bacteria growth as it isn't sealed like the other ceramic components touching water. We plan to wash this every few days and add fresh water daily, so are not worried at this point, but something we will keep an eye on for any funk or mold.
I really want to like this fountain. It's sturdy, exceptionally quiet, easy to take apart and clean, the charcoal filters are robust, and the cord is easy to gently bundle up and tuck out of the way. Plus, there's a huge bonus offered by this design in that, if the power goes out while we're away, the cats still have access to the water.But here I am, four months after my purchase, on Chewy today buying a replacement pump that costs $21 because the original pump suddenly died. I cleaned the fountain every few weeks and replaced the filters as recommended, but it didn't matter. After a routine cleaning, I plugged the fountain back in and the pump was completely dead.Not only am I buying one $21 replacement, I'm buying two. Why? Because we know this is going to ... MoreI really want to like this fountain. It's sturdy, exceptionally quiet, easy to take apart and clean, the charcoal filters are robust, and the cord is easy to gently bundle up and tuck out of the way. Plus, there's a huge bonus offered by this design in that, if the power goes out while we're away, the cats still have access to the water.But here I am, four months after my purchase, on Chewy today buying a replacement pump that costs $21 because the original pump suddenly died. I cleaned the fountain every few weeks and replaced the filters as recommended, but it didn't matter. After a routine cleaning, I plugged the fountain back in and the pump was completely dead.Not only am I buying one $21 replacement, I'm buying two. Why? Because we know this is going to happen again, and again, and again, so I may as well stock up before they're no longer available and have to buy a new fountain altogether.And I wish I could say I'm surprised, but the last fountain(s) we purchased from Chewy had the same problem. We went through three different fountains and every pump failed after a few months to a year at max. It doesn't matter how well you take care of these things, the pumps are cheaply made and destined to fail. Dig into the reviews here or on any other fountain and you'll come to the same conclusion: Maybe 1 in 10 reviewers lucked out and got a pump that was well-made enough to last a few years, but the vast majority of us are replacing parts with far more regularity than the manufacturers or Chewey say will be necessary.The pros I listed at the top of this review are the reasons I'm not looking for another fountain altogether yet, but make no mistake: The components of this product are no better than anything else on Chewy, the pump in this fountain is just as cheap and destined to fail as anything else you'll find. But until someone makes high-grade cat utilities (I would happily pay $200+ for a fountain guaranteed/warranty-backed to work for several years), this is a tolerable option. A $20 pump replacement every four months isn't "the worst", and you probably can't do better anyway.
My cat really loved this fountain but sadly it did not love her back :(((In the beginning it was great and she was definitely drinking more water. Despite the company saying, "Take your pump and fountain apart to clean with soap and water every two to four weeks" I found if I didn't clean it AT LEAST EVERY OTHER DAY my cat would stop drinking from it because of the buildup (pink stuff). I bought it because I needed to use a special ph balanced catwater and I thought this would help me make it last since it is $$, however I went through even more of it because of the constant dumping and cleaning. Finally, after less than 3 months of use the pump has stopped working. I followed all instructions and never once let the bowl have less than two inches of water so it ... MoreMy cat really loved this fountain but sadly it did not love her back :(((In the beginning it was great and she was definitely drinking more water. Despite the company saying, "Take your pump and fountain apart to clean with soap and water every two to four weeks" I found if I didn't clean it AT LEAST EVERY OTHER DAY my cat would stop drinking from it because of the buildup (pink stuff). I bought it because I needed to use a special ph balanced catwater and I thought this would help me make it last since it is $$, however I went through even more of it because of the constant dumping and cleaning. Finally, after less than 3 months of use the pump has stopped working. I followed all instructions and never once let the bowl have less than two inches of water so it could not run dry. I wish I could try another fountain (maybe stainless with less crevices for buildup to accumulate?) but at this price point it is an expensive disappointment I can't afford to try again.
After much research I purchased the PetSafe Creekside Fountain a few months ago and wanted to give it time before I wrote a review. It took two months before my two cats started drinking from the fountain. Prior to this neither had shown any interest in drinking from flowing water at the sink. When I would turn the fountain on they would come over to see what the sound was and watch the water. They never appeared afraid of it, just curious. I tried floating ice cubes in the water and moving them around. Nothing was working then one day I noticed first one, then the other cat were drinking from the fountain. It is very quiet and you only hear a little sound when it first turns on. It's very easy to clean and change the filter. I do change the water and rinse it out ... MoreAfter much research I purchased the PetSafe Creekside Fountain a few months ago and wanted to give it time before I wrote a review. It took two months before my two cats started drinking from the fountain. Prior to this neither had shown any interest in drinking from flowing water at the sink. When I would turn the fountain on they would come over to see what the sound was and watch the water. They never appeared afraid of it, just curious. I tried floating ice cubes in the water and moving them around. Nothing was working then one day I noticed first one, then the other cat were drinking from the fountain. It is very quiet and you only hear a little sound when it first turns on. It's very easy to clean and change the filter. I do change the water and rinse it out every day to every other day as it just takes a couple of minutes. It's surprising how fast it becomes cloudy from their saliva, and cat hair falling in the fountain. The filter I change every couple of months as changing the water daily helps to keep the filter from getting clogged as quickly. The funny thing is they both drink from the back side closest to the wall, never from the middle, or front. For an item sitting on the floor it's attractive, and small enough to not be in the way. I'm very happy with it and highly recommend.
I received this as a gift for my two cats in April 2023. When I opened the box, the fountain was aesthetically pleasing. It seems to be good quality and was easy to assemble. This is the only reason I even gave it two stars. The huge problem for me is that it is not usable after 2-3 days (from a sanitary/health perspective). The pump and both filters start growing mold. If you do not check the filters and pump for cleaning, you will not know until you dissemble it and /or replace the filters. I tried to only use the pump filter and then I tried to only use the charcoal filter and still the same result. So, I tried using no filters and the same result, except now the mold would start floating around in the water, unless I completely clean everything with white ... MoreI received this as a gift for my two cats in April 2023. When I opened the box, the fountain was aesthetically pleasing. It seems to be good quality and was easy to assemble. This is the only reason I even gave it two stars. The huge problem for me is that it is not usable after 2-3 days (from a sanitary/health perspective). The pump and both filters start growing mold. If you do not check the filters and pump for cleaning, you will not know until you dissemble it and /or replace the filters. I tried to only use the pump filter and then I tried to only use the charcoal filter and still the same result. So, I tried using no filters and the same result, except now the mold would start floating around in the water, unless I completely clean everything with white vinegar and soap and water every couple of days. I was informed by the company that my product issue is not a considered a product defect. I was offered a price discount if I wanted to try another fountain. As of now, I am not going to take the chance on another fountain and will continue to explore “fixes” myself to see if I can solve this problem to make this a usable water fountain.
I was an avid fan of the water fountain this company offered before this one. I was moving and ordered a new fountain to have at new place. This new fountain is much smaller than the prior fountain that is of the same design. I had the extra 2 types of filters on hand already and was happy they were of use in the new fountain.However, this new fountain gets so dirty so quickly! I soaked the charcoal filter prior to use but there is so much charcoal residue lining the fountain. I believe this is due to them shrinking the fountain but not the filters. The fountain needs easily weekly, or 2 monthly cleanings. The fountain gets very dirty, and slimy. Once I’m out of filters, I will look for another fountain. The one prior to this design was better. They made it smaller ... MoreI was an avid fan of the water fountain this company offered before this one. I was moving and ordered a new fountain to have at new place. This new fountain is much smaller than the prior fountain that is of the same design. I had the extra 2 types of filters on hand already and was happy they were of use in the new fountain.However, this new fountain gets so dirty so quickly! I soaked the charcoal filter prior to use but there is so much charcoal residue lining the fountain. I believe this is due to them shrinking the fountain but not the filters. The fountain needs easily weekly, or 2 monthly cleanings. The fountain gets very dirty, and slimy. Once I’m out of filters, I will look for another fountain. The one prior to this design was better. They made it smaller for the same price .
| Capacity | 1.77 liters |
