Back Up AutomaticallyThe My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents dont get lost. You can set it to run automatically to your schedule. Just pick the time and frequency to back up important files from your system onto your My Passport drive. Password Protection with Hardware EncryptionThe My Passport drives built-in 256-bit AES Hardware Encryption with WD Security software helps keep your content private and safe. Just activate password protection and set your own personalized password. You can also add a return-if-found message as the password prompt to help your My Passport drive find its way back to you if it ever accidentally gets left behind. Reimagined Design The bold, vibrant design of the My Passport drive is sure to stop you in your tracks. It is portable storage reimagined and gives you the opportunity to express yourself! Available in a wide range of beautiful colors, you can pick what complements your own personal style. Easy to UseMy Passport portable storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. It comes with all the software you need to help protect all your data, including WD Backup and WD Security software.
Back Up AutomaticallyThe My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents dont get lost. You can set it to run automatically to your schedule. Just pick the time and frequency to back up important files from your system onto your My Passport drive. Password Protection with Hardware EncryptionThe My Passport drives built-in 256-bit AES Hardware Encryption with WD Security software helps keep your content private and safe. Just activate password protection and set your own personalized password. You can also add a return-if-found message as the password prompt to help your My Passport drive find its way back to you if it ever accidentally gets left behind. Reimagined Design The bold, vibrant design of the My Passport drive is sure to stop you in your tracks. It is portable storage reimagined and gives you the opportunity to express yourself! Available in a wide range of beautiful colors, you can pick what complements your own personal style. Easy to UseMy Passport portable storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. It comes with all the software you need to help protect all your data, including WD Backup and WD Security software.
in 10 offers
last seen 9 July 2026
The lowest price we last saw for Western Digital My Passport Portable 2TB, USB 3.0 (Black) was $122.93 at Play-Asia.com (last seen 9 July 2026). Prices may have changed since.
The all-time low we recorded was on 19 Mar 2025.
Western Digital My Passport Portable 2TB, USB 3.0 (Black)
Back Up AutomaticallyThe My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents dont get lost. You can set it to run automatically to your schedule. Just pick the time and frequency to back up important files from your system onto your My Passport drive. Password Protection with Hardware EncryptionThe My Passport drives built-in 256-bit AES Hardware Encryption with WD Security software helps keep your content private and safe. Just activate password protection and set your own personalized password. You can also add a return-if-found message as the password prompt to help your My Passport drive find its way back to you if it ever accidentally gets left behind. Reimagined Design The bold, vibrant design of the My Passport drive is sure to stop you in your tracks. It is portable storage reimagined and gives you the opportunity to express yourself! Available in a wide range of beautiful colors, you can pick what complements your own personal style. Easy to UseMy Passport portable storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. It comes with all the software you need to help protect all your data, including WD Backup and WD Security software.
Back Up AutomaticallyThe My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents dont get lost. You can set it to run automatically to your schedule. Just pick the time and frequency to back up important files from your system onto your My Passport drive. Password Protection with Hardware EncryptionThe My Passport drives built-in 256-bit AES Hardware Encryption with WD Security software helps keep your content private and safe. Just activate password protection and set your own personalized password. You can also add a return-if-found message as the password prompt to help your My Passport drive find its way back to you if it ever accidentally gets left behind. Reimagined Design The bold, vibrant design of the My Passport drive is sure to stop you in your tracks. It is portable storage reimagined and gives you the opportunity to express yourself! Available in a wide range of beautiful colors, you can pick what complements your own personal style. Easy to UseMy Passport portable storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. It comes with all the software you need to help protect all your data, including WD Backup and WD Security software.
Prices last updated 9 July 2026.
Last updated at 09/07/2026 05:08:21
Western Digital My Passport Portable 2TB, USB 3.0 (Black)
Delivery $31.00
originally posted on officedepot.com
DISH TV: This 2TB drive is the is LARGEST capacity drive that is compatible with DISH TV Hoppers. The cord included with the drive works to connect to the USB of the Hopper. Look carefully. One end is unusual and fits in the Passport. Cord is a Super fast USB a, but does work with DISH even though DISH says USB 2 only. Step 1: Turn on TV. Step 2. Click DVR on your remote. Step 3. Click OPTIONS on your remote. Step 4: Click Manage recordings. Step 5: Plug in the Western Digital 2T Passport. TV asks if you want to reformat. Click YES. If you have been using this to backup your computer you will lose everything at this point. You need an external drive dedicated to your DISH Hopper. It will not work unless reformatted. Once reformatted it cannot be used to safe data ... MoreDISH TV: This 2TB drive is the is LARGEST capacity drive that is compatible with DISH TV Hoppers. The cord included with the drive works to connect to the USB of the Hopper. Look carefully. One end is unusual and fits in the Passport. Cord is a Super fast USB a, but does work with DISH even though DISH says USB 2 only. Step 1: Turn on TV. Step 2. Click DVR on your remote. Step 3. Click OPTIONS on your remote. Step 4: Click Manage recordings. Step 5: Plug in the Western Digital 2T Passport. TV asks if you want to reformat. Click YES. If you have been using this to backup your computer you will lose everything at this point. You need an external drive dedicated to your DISH Hopper. It will not work unless reformatted. Once reformatted it cannot be used to safe data from your computer, unless you decommission it from DISH TV use, and reformat it for computer use, at which point you lose all your TV programs. SO: 1 harddrive ONLY for DISH TV. A different storage drive for your computer. Step 6: After reformatting was done, I had to unplug the external Passport harddrive. Step 7: At this point I got a real scare. My Hopper showed me that I ONLY had an external HD, and I had 0 programs so step 7 is unplug Hopper. Wait a few minutes and plug in (external HD NOT attached). Now it will see your DVR programming again. Step 8: Click DVR Step 9: Click Options Step 10: Plug in USB from Passport to Hopper (mine is on the back, but yours may be on front)Step 11: Click OPTIONS Step 12: Click Manage Recordings Step 13: Click "Select ALL" or choose just what you wish to save by clicking each program separately. Step 14: Click Transfer. NOTE: If ANY program is recording, the entire folder with that program WILL NOT TRANSFER! For example: I liked "Mom", and am recording the entire season so I can rewatch in order. The entire Mom folder was skipped because Mom was recording at the time. You then need to go back and repeat starting at Step 8, and select only the programs which were skipped. I initially tried every hard drive in our house, and NONE worked because ALL had larger capacity. I DID manage to record a lot of programs to a 500GB Samsung FlashDrive, but resolution was reduced a lot. I am in the middle of downloading, so I am not positive resolution will be the same as on the Hopper, but I think it will be. DISH TV says : NO FLASHDRIVES. A Flashdrive would likely seem to be the perfect solution because they are now storing more and more data, but I tried a 2TB flashdrive, and reformatted it to DISH and it did not work AT ALL. The Samsung 500GB DID work, and that would have been a usable option, except it was too little data for all my programming and had lower resolution. Resolution was satisfactory for me, though lower, but the capacity not big enough. I am trying to move my programs to an external drive because I am switching to the Hopper 3 on Monday. My current Hopper can record or play on 3 different lines at the same time. The Hopper 3 has 16 lines. My old Hopper stores up to 1200GB. The new 2000GB . I bought this just to transfer my programming, but it will be able to live permanently connected to the new Hopper for an extra 2000GB storage. There is a new box that appears when I click DVR, right at the top. it allows choosing either the Hopper HD or the External HD. If that disappears, unplug the External, and reboot the Hopper by unplugging , waiting, replugging.
originally posted on officedepot.com
I was super careful with this hard drive which I purchased a couple years ago from Office Max. I never dropped it, never got it wet, nothing that should have caused any damage. A month ago, I plugged it in and heard a clicking sound. I researched and realized that something was physically wrong with the device. I sent it to a data recovery center and if data had been recovered it would have cost $3000. Instead they told me the platters were too scorched and no data could be recovered. I had all of my personal and many of my professional files on this drive due to lack of space on my computer. I have no idea what I'm going to do now and am devastated. Don't bother with this drive. Use an online storage service instead. I had to learn this the hard way and everything ... MoreI was super careful with this hard drive which I purchased a couple years ago from Office Max. I never dropped it, never got it wet, nothing that should have caused any damage. A month ago, I plugged it in and heard a clicking sound. I researched and realized that something was physically wrong with the device. I sent it to a data recovery center and if data had been recovered it would have cost $3000. Instead they told me the platters were too scorched and no data could be recovered. I had all of my personal and many of my professional files on this drive due to lack of space on my computer. I have no idea what I'm going to do now and am devastated. Don't bother with this drive. Use an online storage service instead. I had to learn this the hard way and everything is gone.
originally posted on bestbuy.com
I wish our experience with this product was as good as others. Unfortunately, it was not. We purchased two of these portable hard drives in late September. One of them was used for our children, to store videos and other files for them to use. However, one month into usage, before we got the change to fully back up the data, the portable hard drive ceased to work, only making a clicking sound when the drive was first plugged in. We contacted WD and they only said that they would replace the product. We would have to find a 3rd party to retrieve the data and pay for it out of pocket. We had a similar situation last year with another company and they had us ship them the failed hard drive and they retrieved the data, rebuilt the portable hard drive and gave us a 2nd ... MoreI wish our experience with this product was as good as others. Unfortunately, it was not. We purchased two of these portable hard drives in late September. One of them was used for our children, to store videos and other files for them to use. However, one month into usage, before we got the change to fully back up the data, the portable hard drive ceased to work, only making a clicking sound when the drive was first plugged in. We contacted WD and they only said that they would replace the product. We would have to find a 3rd party to retrieve the data and pay for it out of pocket. We had a similar situation last year with another company and they had us ship them the failed hard drive and they retrieved the data, rebuilt the portable hard drive and gave us a 2nd portable hard drive, all for free because the failure happened so quickly after purchase, and that portable hard drive was cheaper than this one.I am definitely NOT going to buy a WD product again.
Western Digital My Passport Portable 2TB, USB 3.0 (Black)
Delivery $31.00
DISH TV: This 2TB drive is the is LARGEST capacity drive that is compatible with DISH TV Hoppers. The cord included with the drive works to connect to the USB of the Hopper. Look carefully. One end is unusual and fits in the Passport. Cord is a Super fast USB a, but does work with DISH even though DISH says USB 2 only. Step 1: Turn on TV. Step 2. Click DVR on your remote. Step 3. Click OPTIONS on your remote. Step 4: Click Manage recordings. Step 5: Plug in the Western Digital 2T Passport. TV asks if you want to reformat. Click YES. If you have been using this to backup your computer you will lose everything at this point. You need an external drive dedicated to your DISH Hopper. It will not work unless reformatted. Once reformatted it cannot be used to safe data ... MoreDISH TV: This 2TB drive is the is LARGEST capacity drive that is compatible with DISH TV Hoppers. The cord included with the drive works to connect to the USB of the Hopper. Look carefully. One end is unusual and fits in the Passport. Cord is a Super fast USB a, but does work with DISH even though DISH says USB 2 only. Step 1: Turn on TV. Step 2. Click DVR on your remote. Step 3. Click OPTIONS on your remote. Step 4: Click Manage recordings. Step 5: Plug in the Western Digital 2T Passport. TV asks if you want to reformat. Click YES. If you have been using this to backup your computer you will lose everything at this point. You need an external drive dedicated to your DISH Hopper. It will not work unless reformatted. Once reformatted it cannot be used to safe data from your computer, unless you decommission it from DISH TV use, and reformat it for computer use, at which point you lose all your TV programs. SO: 1 harddrive ONLY for DISH TV. A different storage drive for your computer. Step 6: After reformatting was done, I had to unplug the external Passport harddrive. Step 7: At this point I got a real scare. My Hopper showed me that I ONLY had an external HD, and I had 0 programs so step 7 is unplug Hopper. Wait a few minutes and plug in (external HD NOT attached). Now it will see your DVR programming again. Step 8: Click DVR Step 9: Click Options Step 10: Plug in USB from Passport to Hopper (mine is on the back, but yours may be on front)Step 11: Click OPTIONS Step 12: Click Manage Recordings Step 13: Click "Select ALL" or choose just what you wish to save by clicking each program separately. Step 14: Click Transfer. NOTE: If ANY program is recording, the entire folder with that program WILL NOT TRANSFER! For example: I liked "Mom", and am recording the entire season so I can rewatch in order. The entire Mom folder was skipped because Mom was recording at the time. You then need to go back and repeat starting at Step 8, and select only the programs which were skipped. I initially tried every hard drive in our house, and NONE worked because ALL had larger capacity. I DID manage to record a lot of programs to a 500GB Samsung FlashDrive, but resolution was reduced a lot. I am in the middle of downloading, so I am not positive resolution will be the same as on the Hopper, but I think it will be. DISH TV says : NO FLASHDRIVES. A Flashdrive would likely seem to be the perfect solution because they are now storing more and more data, but I tried a 2TB flashdrive, and reformatted it to DISH and it did not work AT ALL. The Samsung 500GB DID work, and that would have been a usable option, except it was too little data for all my programming and had lower resolution. Resolution was satisfactory for me, though lower, but the capacity not big enough. I am trying to move my programs to an external drive because I am switching to the Hopper 3 on Monday. My current Hopper can record or play on 3 different lines at the same time. The Hopper 3 has 16 lines. My old Hopper stores up to 1200GB. The new 2000GB . I bought this just to transfer my programming, but it will be able to live permanently connected to the new Hopper for an extra 2000GB storage. There is a new box that appears when I click DVR, right at the top. it allows choosing either the Hopper HD or the External HD. If that disappears, unplug the External, and reboot the Hopper by unplugging , waiting, replugging.
I was super careful with this hard drive which I purchased a couple years ago from Office Max. I never dropped it, never got it wet, nothing that should have caused any damage. A month ago, I plugged it in and heard a clicking sound. I researched and realized that something was physically wrong with the device. I sent it to a data recovery center and if data had been recovered it would have cost $3000. Instead they told me the platters were too scorched and no data could be recovered. I had all of my personal and many of my professional files on this drive due to lack of space on my computer. I have no idea what I'm going to do now and am devastated. Don't bother with this drive. Use an online storage service instead. I had to learn this the hard way and everything ... MoreI was super careful with this hard drive which I purchased a couple years ago from Office Max. I never dropped it, never got it wet, nothing that should have caused any damage. A month ago, I plugged it in and heard a clicking sound. I researched and realized that something was physically wrong with the device. I sent it to a data recovery center and if data had been recovered it would have cost $3000. Instead they told me the platters were too scorched and no data could be recovered. I had all of my personal and many of my professional files on this drive due to lack of space on my computer. I have no idea what I'm going to do now and am devastated. Don't bother with this drive. Use an online storage service instead. I had to learn this the hard way and everything is gone.
I wish our experience with this product was as good as others. Unfortunately, it was not. We purchased two of these portable hard drives in late September. One of them was used for our children, to store videos and other files for them to use. However, one month into usage, before we got the change to fully back up the data, the portable hard drive ceased to work, only making a clicking sound when the drive was first plugged in. We contacted WD and they only said that they would replace the product. We would have to find a 3rd party to retrieve the data and pay for it out of pocket. We had a similar situation last year with another company and they had us ship them the failed hard drive and they retrieved the data, rebuilt the portable hard drive and gave us a 2nd ... MoreI wish our experience with this product was as good as others. Unfortunately, it was not. We purchased two of these portable hard drives in late September. One of them was used for our children, to store videos and other files for them to use. However, one month into usage, before we got the change to fully back up the data, the portable hard drive ceased to work, only making a clicking sound when the drive was first plugged in. We contacted WD and they only said that they would replace the product. We would have to find a 3rd party to retrieve the data and pay for it out of pocket. We had a similar situation last year with another company and they had us ship them the failed hard drive and they retrieved the data, rebuilt the portable hard drive and gave us a 2nd portable hard drive, all for free because the failure happened so quickly after purchase, and that portable hard drive was cheaper than this one.I am definitely NOT going to buy a WD product again.
I bought two of these drives within the last year or so, and one that was 10 months old just had sectors fail a few days ago (on a Friday for reference), and then another one that was about 14 months old had a catastrophic sector failure tonight (lowering hard drive health from 100% to 66.5%, measurements courtesy of DriveDx). I have already been in contact with WD Support about the first one, but they're about useless when it comes to helping customers, as they'd rather give you the choice to either cough up the hard disk space to back it up to a drive you own yourself, or pay them $25 to get a replacement drive while in possession of your original drive, all while paying shipping either way. Prior to this, I had a SanDisk Extreme Pro SSD fail on me, and they took ... MoreI bought two of these drives within the last year or so, and one that was 10 months old just had sectors fail a few days ago (on a Friday for reference), and then another one that was about 14 months old had a catastrophic sector failure tonight (lowering hard drive health from 100% to 66.5%, measurements courtesy of DriveDx). I have already been in contact with WD Support about the first one, but they're about useless when it comes to helping customers, as they'd rather give you the choice to either cough up the hard disk space to back it up to a drive you own yourself, or pay them $25 to get a replacement drive while in possession of your original drive, all while paying shipping either way. Prior to this, I had a SanDisk Extreme Pro SSD fail on me, and they took months to rectify that situation so it'll be interesting to see what WD Support does here. All i know is that it's no wonder why they had a class action lawsuit filed against them in August for their faulty products. It's sad because they used to be a good company and I've been using their drives for almost a decade now, I still have my first one and it's still in working order all these years later. So it is with that I say that it is unacceptable a drive of theirs can't even make it more than a year before dying, and that I could never recommend this product to a friend. Heck, I could never even recommend it to my worst enemy. My advice: save up your money and buy a LaCie or Samsung drive, they'll actually last and aren't much more than WD charges you for their terrible product.
This drive worked perfectly at first, then began malfunctioning same day I got it. It works some days and other days my computer won't recognize the drive. I would format it but that would mean deleting some very important files. I got this so the photos for my photography class won't take up too much space on my laptop (plus I'm a graphic design major so space is already limited as is), but this drive is already malfunctioning. How am I supposed to have clear memory space when this drive can't be recognizable by my laptop?? I've tried everything, even bought new USBs to see if the USB that came with the drive was the problem but NOPE. From the looks of it, I doubt I can get some of the files I already have in the drive back and transferred into a different drive ... MoreThis drive worked perfectly at first, then began malfunctioning same day I got it. It works some days and other days my computer won't recognize the drive. I would format it but that would mean deleting some very important files. I got this so the photos for my photography class won't take up too much space on my laptop (plus I'm a graphic design major so space is already limited as is), but this drive is already malfunctioning. How am I supposed to have clear memory space when this drive can't be recognizable by my laptop?? I've tried everything, even bought new USBs to see if the USB that came with the drive was the problem but NOPE. From the looks of it, I doubt I can get some of the files I already have in the drive back and transferred into a different drive and I don't want to potentially spend so much money on getting these files back, college is already as expensive as it is. Very disappointed, will start looking into different brands of external hard drives.
I bought WD passport 4TB of this model in 2020. I just used two times for pictures storage. Recently I found it was not recognized by computer. Checked with BestBuy, the BestBuy young girl was really nice and tried her best to solve the problem. But finally failed to get it recovered. After several round emails with WD's technical service, they did nothing to get my Passport but tried best to sell their service and product again: pay fee for fixing and 10% discount for me to buy a new WD passport. Oh, my god! So smart WD Digital, sell defect product and earn extra profit again from it!!! I lost all the files in my Passport, really a disaster for my job and my family!!! Never recommend this product!
If you do not understand technology the quote by the manufacture should be illegal"Up to 5,000Mb/s data transfer speeds move even large files in a flash, so you spend less time waiting"They are probably describing the transfer technology (usb) being used not the speed the drive inside the enclosure is capable of.First Mb/s should not be confused for MB/s.Mb/s is generally used for network speed measurementsMB/s is generally used for THIS PRODUCTS use case.The Harddrive inside this external drive is only capable of 888Mb/s888 Mb/s = 111 MB/s5000 Mb/s = 625MB/sThat is a x5.6 speed disparity in advertising.To imply to a customer in anyway their product can do this is borderline criminal.The price disparity between this WD drive and other technologies ... MoreIf you do not understand technology the quote by the manufacture should be illegal"Up to 5,000Mb/s data transfer speeds move even large files in a flash, so you spend less time waiting"They are probably describing the transfer technology (usb) being used not the speed the drive inside the enclosure is capable of.First Mb/s should not be confused for MB/s.Mb/s is generally used for network speed measurementsMB/s is generally used for THIS PRODUCTS use case.The Harddrive inside this external drive is only capable of 888Mb/s888 Mb/s = 111 MB/s5000 Mb/s = 625MB/sThat is a x5.6 speed disparity in advertising.To imply to a customer in anyway their product can do this is borderline criminal.The price disparity between this WD drive and other technologies (Sata SSD/m.2) which can come close to saturating the speeds WD advertises is more than x2 to x3 the price WD sells for (from non-reputable manufactures which is another can of worms to deal with). Let alone no single drive of that technology is 5TB in size.If you understand the TRUE technology behind the WD drive (as of the date this review went up) the pricing for it is perfectly fine and reasonable for what the technology can do.I am extremely tired of how far past the line of "questionable understanding" large tech manufactures have been pushing and getting away with over the last half decade.It is creating too much e-waste, distortion and negative understanding of value for casual tech user pushing increasingly absurd justifications for price manipulations for every increasing needs for profit.
My previous review had a response that said that the drive that I own is just too old. After looking into it, the issue IS NOT that the drive is too old, it's that it was formatted for Windows and not Mac. My Mac OS version does not allow you to write to NTFS (the current drive's format).The response didn't offer any kind of solutions so I had to spend a week looking into how to solve this.Here's what I found in case anyone else has this issue: The drive I have is formatted to NTFS format. As I stated in my previous review, I switched from Windows to Mac.Mac OS 14.0+ can only read this format. It cannot write to this format. What I have to do is back up all of the data from my drive and format my drive to HFS+J. WD Drive Utilities gives you the option to ... MoreMy previous review had a response that said that the drive that I own is just too old. After looking into it, the issue IS NOT that the drive is too old, it's that it was formatted for Windows and not Mac. My Mac OS version does not allow you to write to NTFS (the current drive's format).The response didn't offer any kind of solutions so I had to spend a week looking into how to solve this.Here's what I found in case anyone else has this issue: The drive I have is formatted to NTFS format. As I stated in my previous review, I switched from Windows to Mac.Mac OS 14.0+ can only read this format. It cannot write to this format. What I have to do is back up all of the data from my drive and format my drive to HFS+J. WD Drive Utilities gives you the option to format to what's appropriate. I'm attaching a screenshot so that you can see.I can't believe the response I received didn't offer any kind of solution. Still giving it a 1-star review because the response is terrible. I'm not an expert but I do like to find solutions to my issues. The fact that this was a simple solution and the response to my review didn't mention anything close to what my issue was just shows that the people responding don't know a thing about the products that the company has. Unbelievable.
Five stars for external design (can be slipped into the breast pocket of a jacket), connections (a short USB 3.0 cord is provided but no need for a separate power supply), and immediate use (if Windows, it's just plug and play). Minus two stars for failure to include promised "quick install guide" (only the user agreement is in the packaging), the failure of WD's support site to provide download for instructions, the incompatibility of this drive with Bitlocker (I wanted to use Windows Pro's security to be consistent with my other external drives, but it won't work with this drive), and glitches when installing the WD utilities (had to force the install when it claimed it couldn't find its own EXE files).That said, it's a very handy little device. I wound up using ... MoreFive stars for external design (can be slipped into the breast pocket of a jacket), connections (a short USB 3.0 cord is provided but no need for a separate power supply), and immediate use (if Windows, it's just plug and play). Minus two stars for failure to include promised "quick install guide" (only the user agreement is in the packaging), the failure of WD's support site to provide download for instructions, the incompatibility of this drive with Bitlocker (I wanted to use Windows Pro's security to be consistent with my other external drives, but it won't work with this drive), and glitches when installing the WD utilities (had to force the install when it claimed it couldn't find its own EXE files).That said, it's a very handy little device. I wound up using the WD encryption utility and then tried it on a different computer that didn't have the WD utilities. Plugging it in automatically triggered a request to launch the unlock utility and it worked just fine on the new PC.Recommended if you aren't planning on using Bitlocker for drive encryption.Nick in Palm Springs
Purchased this in March of 2023 as my backup for my originals photo and video files as well as my iMovie library. I have an Elements for work and 4 at home for my freelance work which perform flawlessly. However, this Passport has been nothing but issues for the last few months. It works intermittently at best and when plugging another drive or card into the hub (a HyperDrive USB-C for my Mac) the drive will not only disappear but it will eject the other drives and card plugged into the hub. I am blessed these cards and drives work after how many times they've been removed by this Passport.I ordered another Elements on Tuesday July 18th, 2023 and am currently transferring everything off the Passport onto the Elements. If I want the Passport to work I have to plug ... MorePurchased this in March of 2023 as my backup for my originals photo and video files as well as my iMovie library. I have an Elements for work and 4 at home for my freelance work which perform flawlessly. However, this Passport has been nothing but issues for the last few months. It works intermittently at best and when plugging another drive or card into the hub (a HyperDrive USB-C for my Mac) the drive will not only disappear but it will eject the other drives and card plugged into the hub. I am blessed these cards and drives work after how many times they've been removed by this Passport.I ordered another Elements on Tuesday July 18th, 2023 and am currently transferring everything off the Passport onto the Elements. If I want the Passport to work I have to plug it in and unplug it multiple times before it actually works or is seen my my MacBook Pro. The hub and ports on the computer are fine as I have two screens and the hub plugged in to two other external drives with no issues. I have tried three different cables with it and still it will only work when it wants to.Once all the data from the Passport is on the Elements I am going to try to re-format/restore it and see if that does anything. If not, off to WD it goes for warranty work. If you want to have a heart attack and think you lost 2TB of original images and your entire library of raw video files go ahead and buy this...me, I do not think I will buy another.
