Apple iPhone XS 256 GB Gold

Bought a refurb that used to belong to my dad (he had it for about 2 years) so you can take this with a grain of salt. The face recognition started waning over time, until about 2 months after I bought it when it stopped working altogether. Then one day the cellular completely stopped working and it said I needed to download the update for it to work. I did, but instead of starting up again, it totally crashed - apparently it was hardware failure (my husband works for Apple). It was disappointing since I’ve never had an issue with an apple product before, they all have lasted me insane amounts of time, stupid amounts of travelling, wet, muddy, and sandy conditions (maybe I shouldn’t go jogging in the rain?) lots of screen cracks (still worked though!) Unlike the ... MoreBought a refurb that used to belong to my dad (he had it for about 2 years) so you can take this with a grain of salt. The face recognition started waning over time, until about 2 months after I bought it when it stopped working altogether. Then one day the cellular completely stopped working and it said I needed to download the update for it to work. I did, but instead of starting up again, it totally crashed - apparently it was hardware failure (my husband works for Apple). It was disappointing since I’ve never had an issue with an apple product before, they all have lasted me insane amounts of time, stupid amounts of travelling, wet, muddy, and sandy conditions (maybe I shouldn’t go jogging in the rain?) lots of screen cracks (still worked though!) Unlike the other iPhones and MacBooks I’ve owned in the past with durability of steel, I treated this iPhone X like a pampered princess. It didn’t go running with me in the rain, was never exposed to water, never stopped, and had zero screen cracks. Yet somehow it was the only one to go. Apparently this hardware issue is relatively common with iPhone X, but fortunately they seem to have corrected it with newer models.

I absolutely love my new iPhone XS! The battery health is at 95% so it’s practically a brand new battery in here. It’s a very beautiful looking phone and is very responsive especially with the face recognition. That works very well even in low light settings, or if you have sunglasses and a hat on. I was surprised at how accurate that was. The battery lasts all day easily and I’ve hardly had any issues with apps crashing or anything like that. I would definitely recommend this for anybody that is looking to upgrade their phone. The one I got is fully unlocked to GSM and CDMA networks so you can use it for any cell phone provider as long as you have a SIM card which it does not come with. It does come with a SIM tool as well as a generic charger and short cable ... MoreI absolutely love my new iPhone XS! The battery health is at 95% so it’s practically a brand new battery in here. It’s a very beautiful looking phone and is very responsive especially with the face recognition. That works very well even in low light settings, or if you have sunglasses and a hat on. I was surprised at how accurate that was. The battery lasts all day easily and I’ve hardly had any issues with apps crashing or anything like that. I would definitely recommend this for anybody that is looking to upgrade their phone. The one I got is fully unlocked to GSM and CDMA networks so you can use it for any cell phone provider as long as you have a SIM card which it does not come with. It does come with a SIM tool as well as a generic charger and short cable which I just have tucked away as spares.

Disappointed

This Iphone XS appeared to be in new condition with a screen protector pre-installed. There was a blemish on the screen, however, I had to remove the screen protector to determine if it was the screen or screen protector. It took a significant amount of time to update. Once in use, the screen function seemed intermittent with the screen freezing. The phone began typing on its own. I completed a reset, followed by factory restore and went to my provider for a new sim card. The phone is working with continued intermittent screen freezing. Disappointed it cannot be returned at my local best buy. Additionally, it was shipped by an international company. It is a significant risk purchasing a refurbished phone.

First Time Happy Customer

This is both the first time that I have ordered from Gazelle as well as being a new iPhone user. I originally tried purchasing a "good" phone, which was showing as being in stock but upon checkout, they were out but offered an upgrade to "excellent" at the same price. I was happy with that and a good business move on their part. Upon receiving the phone, the cosmetic appearance appeared as new. The battery health was at 85% which, I would have been happier if it were better but perhaps my expectations are too high given that it is an older phone. My phone is "unlocked" and my son was able to get it up and running with my former android sims card, only my phone contacts & photos wouldn't transfer, which is a pain but I don't blame the phone for this. My tech-savvy ... MoreThis is both the first time that I have ordered from Gazelle as well as being a new iPhone user. I originally tried purchasing a "good" phone, which was showing as being in stock but upon checkout, they were out but offered an upgrade to "excellent" at the same price. I was happy with that and a good business move on their part. Upon receiving the phone, the cosmetic appearance appeared as new. The battery health was at 85% which, I would have been happier if it were better but perhaps my expectations are too high given that it is an older phone. My phone is "unlocked" and my son was able to get it up and running with my former android sims card, only my phone contacts & photos wouldn't transfer, which is a pain but I don't blame the phone for this. My tech-savvy son was able to determine that it is a genuine product, with a good history. All in all I'm very happy. I appreciate the straightforward shopping experience and prompt shipping. If I don't experience any breakdown anytime soon, I will be a return customer.

Great product! But just be aware...

The phone arrived in pretty near-perfect condition. No noticeable scratches, extremely little wear... it practically looked brand new. Over the last few days it's been fully operational. The battery's capacity was at 87%, but that's fairly reasonable for a used product. My only gripe so far is that the charging cable that came with it felt non-legitimate, but eh, fair enough.However... be cautious as to which seller is offering the phone. I've seen the "sold and shipped" section change from Device Care to Lucells. My purchase was from Device Care, not anyone else.From looking at Device Care's overall reviews, it looks like they'll replace broken screens / batteries them with non-legitimate / non-certified parts. If that's a big deal to you, then you may want to ... MoreThe phone arrived in pretty near-perfect condition. No noticeable scratches, extremely little wear... it practically looked brand new. Over the last few days it's been fully operational. The battery's capacity was at 87%, but that's fairly reasonable for a used product. My only gripe so far is that the charging cable that came with it felt non-legitimate, but eh, fair enough.However... be cautious as to which seller is offering the phone. I've seen the "sold and shipped" section change from Device Care to Lucells. My purchase was from Device Care, not anyone else.From looking at Device Care's overall reviews, it looks like they'll replace broken screens / batteries them with non-legitimate / non-certified parts. If that's a big deal to you, then you may want to take some caution when deciding if this is a good option.Just be aware to look into the seller's reviews to get a general consensus first. Would be a hassle for you to get a broken phone and have to send it back.

Nothing but problems

I would never buy a phone from Best Buy again. Nothing but problems a month into using this phone. You have such a short window to return this phone that any issues might not show up until you start using it.To start the battery life was awful 79%. You would think a refurbished phone wouldn’t come with a battery that says “service” but I overlooked this because it seemed fine for a few weeks. Now my phone freezes and glitches every day. And it also shuts off randomly when the battery life still shows 30-40%. Ivr given Best Buy a few chances with other products. It is becoming an un trustworthy source. I feel disappointed. It’s like throwing out a few hundred dollars

Phone was great but the battery was bad

I ordered his phone after days if thinking from the supplier known as Mobile Joe on Best Buy. The phone literally came in like 15-16 hours after ordering it was great tbh. The box came with the charging cable the cube, a phone case and the phone itself which was in absolute excellent condition from every angle. It legit looked pretty much brand new but when I checked the battery life it showed me it was 76% which is real bad. I contacted the seller and they told me that the phone shouldn’t go out without a battery life of <85% so offered me a refund or exchange. I sent the product back with no shipping cost but unfortunately they didn’t have the phone in stock anymore so I just took the refund. Overall great customer service and product but it was faulty.

Went from IPhone 13 pro back to Phone XS

I’ve had a numerous range of devices. Pixel 6 and 6 Pro. Every iPhone except for the XR and 14 series. My last few devices were ok ( 12 pro , 13 pro , 12 mini , 12 and 13 mini ) but I think it’s safe to say something was missing. I fell in love with the X series and wish I could’ve gotten a device in great condition however none were in stock. I received a Xs in about 6.8/10 condition with a battery health percentage of 86%. I wish it could’ve been in a little bit better shape but it’ll have to suffice. I was forced to update to iOS 16 after completing the setup. These devices remind me of a time when apple was still innovative and improving. Now it seems as though all the devices are the same and evolving them has been stagnant. I should be okay with this phone ... MoreI’ve had a numerous range of devices. Pixel 6 and 6 Pro. Every iPhone except for the XR and 14 series. My last few devices were ok ( 12 pro , 13 pro , 12 mini , 12 and 13 mini ) but I think it’s safe to say something was missing. I fell in love with the X series and wish I could’ve gotten a device in great condition however none were in stock. I received a Xs in about 6.8/10 condition with a battery health percentage of 86%. I wish it could’ve been in a little bit better shape but it’ll have to suffice. I was forced to update to iOS 16 after completing the setup. These devices remind me of a time when apple was still innovative and improving. Now it seems as though all the devices are the same and evolving them has been stagnant. I should be okay with this phone hopefully I don’t encounter anymore issues.

decent size with great features

This was an upgrade for me from the i-Phone 6 plus so while the screen is about the same size it's still a huge improvement because the storage on the phone the seller sent me was actually 512 gb! My old 6 plus was only the 64 gb which means I have 8 times the storage in the XS. Also important is the fact that the XS runs the latest version of the ios and my old 6 plus could only update to ios 13 and that was a problem for me because the apps I use for my job are designed to run on ios 15 or newer. Also I really like having face id instead of the fingerprint sensor. I do miss using the home button but I have found after using the XS for about 1 month I don't miss the home button. the wireless charging is also a huge improvement from older iPhones, and is extremely ... MoreThis was an upgrade for me from the i-Phone 6 plus so while the screen is about the same size it's still a huge improvement because the storage on the phone the seller sent me was actually 512 gb! My old 6 plus was only the 64 gb which means I have 8 times the storage in the XS. Also important is the fact that the XS runs the latest version of the ios and my old 6 plus could only update to ios 13 and that was a problem for me because the apps I use for my job are designed to run on ios 15 or newer. Also I really like having face id instead of the fingerprint sensor. I do miss using the home button but I have found after using the XS for about 1 month I don't miss the home button. the wireless charging is also a huge improvement from older iPhones, and is extremely handy if you are a pet lover like me because my cats always grabbed the loose cord while I was at work leading to many charging cables needing replaced.Only thing I wish they had kept was the 1/8 headphone jack but I found it was the perfect excuse to move on and get bluetooth earbuds which I've been really enjoying. the XS is a good solidly built phone that has the perfect combination of features built in.

honest review

well i ordered my phone on that 8th of march 2022. i just received it earlier today. now im gonna tell you everything good and bad about my iphone xs. im gonna start off by saying the outside condition of the phone shocked me. i saw only 3 little scratches on the back which doesn’t bother me. i kinda expected it to be worse because of some of the other reviews i read but yeah the outside condition of the phone is really good. the performance is good as well i haven’t had problems when it comes to that. the phone did come with a charger which i was very happy about. now i am gonna say the only 2 things i don’t like is the fact that the phone came in this weird smartphone. im only truly upset with one thing and thats the battery health which is 77% but thats still ... Morewell i ordered my phone on that 8th of march 2022. i just received it earlier today. now im gonna tell you everything good and bad about my iphone xs. im gonna start off by saying the outside condition of the phone shocked me. i saw only 3 little scratches on the back which doesn’t bother me. i kinda expected it to be worse because of some of the other reviews i read but yeah the outside condition of the phone is really good. the performance is good as well i haven’t had problems when it comes to that. the phone did come with a charger which i was very happy about. now i am gonna say the only 2 things i don’t like is the fact that the phone came in this weird smartphone. im only truly upset with one thing and thats the battery health which is 77% but thats still good compared to my old iphone 6s which had 80% health. i have had the iphone 5c,6,6s, and 12. i do recommend getting this phone if you have anything older than the iphone x. im overall very happy with this purchase and i have to say it is worth it.