This work is an innovative approach to business communication written by two Harvard-based authors. Revealed in this book, is a workplace community where certain ways of talking are encouraged and others made apparently impossible. By utilizing the seven new workplace "languages" discussed in this book to reveal the underlying feelings and motivation in one-to-one and group discussions at work, leaders can concentrate individual and social energy to transform communication and culture in the workplace. Using a mix of organizational analysis, worksheets and sample dialogues, the authors focus on providing new forms of language and thinking which ensure broad and long-lasting organizational transformation.