I wanted so much to give this product 5 Stars. It was that good. At first. I received it in April of 2022, and by December 15, 2023, (Christmas season), the latch came off. Without weekend/evening support, I am stuck with a non-functioning food processor at a critical time, without any way to replace the work bowl cover. Other reviews mention that the replacement part is not readily available, or fairly priced. Until now, the 13 cup food processor with dicing kit had replaced my Vitamix as the appliance I would save in a fire. Not now. I could overlook some of the dicing imperfections, but I cannot overlook the lack of planning and designing a strong latch system. Having read that so many reviews mention the latch problem, I can see the failure was not mine. It was ... MoreI wanted so much to give this product 5 Stars. It was that good. At first. I received it in April of 2022, and by December 15, 2023, (Christmas season), the latch came off. Without weekend/evening support, I am stuck with a non-functioning food processor at a critical time, without any way to replace the work bowl cover. Other reviews mention that the replacement part is not readily available, or fairly priced. Until now, the 13 cup food processor with dicing kit had replaced my Vitamix as the appliance I would save in a fire. Not now. I could overlook some of the dicing imperfections, but I cannot overlook the lack of planning and designing a strong latch system. Having read that so many reviews mention the latch problem, I can see the failure was not mine. It was not user inattentiveness. It was a product design defect, and quite startling when it happened. I am torn between replacing the work bowl cover, or buying a quality product instead. It was SO good while it worked. If part replacement is easy, I may choose to display a Kitchenaid in my kitchen.

I remember back when buying a Kitchen Aid product was money well spent. My KA stand mixer I purchased 20 years ago still works like a charm. Unfortunately KA is not what it used to be. I bought the food processor less than a year ago. After a handful of uses the bowl closing clip broke off, which should not surprise me because it never securely closed the bowl, expecially when shredding. I had to keep my hand on the closing clip so it would not pop open during use. I am fortunate that the money I spent on this product is insignificant, but nevertheless, I feel rippsed off. Why? Because, the KA stove I bought maybe 3 years ago (and spent a small fortune on) is also ready for the trash heap.I don't usually write reviews but seeing KA, a name I have loved for decades, ... MoreI remember back when buying a Kitchen Aid product was money well spent. My KA stand mixer I purchased 20 years ago still works like a charm. Unfortunately KA is not what it used to be. I bought the food processor less than a year ago. After a handful of uses the bowl closing clip broke off, which should not surprise me because it never securely closed the bowl, expecially when shredding. I had to keep my hand on the closing clip so it would not pop open during use. I am fortunate that the money I spent on this product is insignificant, but nevertheless, I feel rippsed off. Why? Because, the KA stove I bought maybe 3 years ago (and spent a small fortune on) is also ready for the trash heap.I don't usually write reviews but seeing KA, a name I have loved for decades, decimate their brand by producing sub-par products makes me sad.

I hate this downgrade from the KitchenAid. I have been using a KitchenAid 13 cup food processor with dicing kit for several years. On this new "improved" model the tube is smaller requiring more effort and time to cut vegetables smaller to send through the dicer. The capacity is the same as the previous generation, but the capability and ease of use is diminished. The new version has a taller bowl. The taller bowl will only chop smaller amounts of vegetables at once efficiently. It requires a lot more work than the older style model. The bowl seems flimsy and thin. Some changes can be good, others turn something good into something junky.I am now using Cuisinart food processor with dicing kit. I don't like the way the blades are but the capability is better than ... MoreI hate this downgrade from the KitchenAid. I have been using a KitchenAid 13 cup food processor with dicing kit for several years. On this new "improved" model the tube is smaller requiring more effort and time to cut vegetables smaller to send through the dicer. The capacity is the same as the previous generation, but the capability and ease of use is diminished. The new version has a taller bowl. The taller bowl will only chop smaller amounts of vegetables at once efficiently. It requires a lot more work than the older style model. The bowl seems flimsy and thin. Some changes can be good, others turn something good into something junky.I am now using Cuisinart food processor with dicing kit. I don't like the way the blades are but the capability is better than this model of KitchenAid.