Picked up fiber internet when we moved into our house in September of 2018. I was trying to maximize this bandwidth as best as I could, and purchased a number of other other routers (Netgear, Asus, etc.) I did an annoying amount of research looking for routers and modem combos through consumer reports, CNET, PC mag, you name it and didn't find the reviews of this router to be all that impressive. So naturally I purchased the "better rated" routers for my speed requirements and home size, and didn't particularly love the results (especially with the highly ranked Asus AC2197). I kept having connectivity issues and problems with 2.4ghz channel dropping. Finally picked this up as my 4th or 5th router in two weeks and have been pretty happy with it since.Been using ... MorePicked up fiber internet when we moved into our house in September of 2018. I was trying to maximize this bandwidth as best as I could, and purchased a number of other other routers (Netgear, Asus, etc.) I did an annoying amount of research looking for routers and modem combos through consumer reports, CNET, PC mag, you name it and didn't find the reviews of this router to be all that impressive. So naturally I purchased the "better rated" routers for my speed requirements and home size, and didn't particularly love the results (especially with the highly ranked Asus AC2197). I kept having connectivity issues and problems with 2.4ghz channel dropping. Finally picked this up as my 4th or 5th router in two weeks and have been pretty happy with it since.Been using this particular router for almost 10 months now, and haven't had many issues. The user interface is nice, but a bit complicated. It takes a decent amount of research to be able to set everything up properly, and might not be the best options for people looking to just "buy and plug in."After getting everything configured, connecting has been (mostly) painless. I have a two story 2,300 square foot home with the router centered in the middle of the home. We have three smart home devices, nest door bell, two cell phones, two macbooks, smart TV and 2 ipads almost constantly connected and utilizing some degree of bandwidth on the 2.4 and 5ghz channels. I also have my PS4 hardwired with cat 6 ethernet.We have had once software update since we've owned it, it took 5 minutes to reboot and reset and worked fine afterwards. There is an app you can download on your phone which is nice, you can connect remotely to your router to check status and update connections as you need.While the market doesn't have many great options for routers in the 1 GB/s market. This router can get me pretty consistently around 500 mb/s on the 5ghz channel on my laptop (with other devices), and maybe 600 mb/s through with the hardwire cat 6 cables. Not a terrible price, and would recommend if nothing else newer on the market has better specs.

Nowhere on the listing did the item mention it may be refurbished, however i received a refurbished model. At first i didn't mind it, because most of the time refurbished is fine. So i set up the router and all, pretty simple setup, and the Wireless connection was working perfectly. HOWEVER, for whatever reason, the Wired connection to my desktop computer was very unreliable, with speeds as low as 30 mbps?? And if that wasn't enough, the wired connection would drop every time i visited a site, or downloaded a program, or even ran an internet speedtest; then forcing me to wait like 20-30 seconds for the connection to come back. I messed with Duma OS settings for a while to no avail, so i gave Netgear support a call (please don't call netgear support it has to be one ... MoreNowhere on the listing did the item mention it may be refurbished, however i received a refurbished model. At first i didn't mind it, because most of the time refurbished is fine. So i set up the router and all, pretty simple setup, and the Wireless connection was working perfectly. HOWEVER, for whatever reason, the Wired connection to my desktop computer was very unreliable, with speeds as low as 30 mbps?? And if that wasn't enough, the wired connection would drop every time i visited a site, or downloaded a program, or even ran an internet speedtest; then forcing me to wait like 20-30 seconds for the connection to come back. I messed with Duma OS settings for a while to no avail, so i gave Netgear support a call (please don't call netgear support it has to be one of the worst ive ever tried to contact.)First guy i called: I tell him my issue, he says alright and to wait a minute; sure i say. And 10 minutes later he hangs up on me. Alright.. maybe its just one bad egg.. and i call again. Second guy seems way more willing to help and i explain my issue.. however.. it seems thatwent in one ear and out the other, because i had to repeat my issue for him multiple times, also explaining that yes, im already logged into DumaOS so whatever might need to be done on there can be done quickly without a hassle or him needing to explain how to access it. "Ok well what you are going to want to do is type in your address bar, routerlogin.net".. Sigh... Fine.. So 30 minutes pass, he hasnt even attempted to help me, after asking for the router serial number, saying he got it, then asking for it again 5 minutes later? Even though i said i can repeat it if he didnt catch something?? Anyway, this entire call which wasted nearly an hour of my time ended with him not even attempting to give me a solution, and then trying to sell me a $110 dollar internet security package that he claims will fix my problem (even though my other router does not have this problem at all). I tell him i am not comfortable spending that at this time and will call back if i decide to buy it, but this guy is relentless and will not take no for an answer, so after 10 minutes of him trying to convince me, i just hung up.TL;DR Whoever owned this before me must have had a similar issue as i had (i assume), sent it in to whoever he got it from, they didnt fix the issue correctly, it was resold for $150 dollars, i got it, didnt work, netgear support is awful and just tried to squeeze more money from me, and im going to avoid buying another router from walmart in the future.

Repeat Nighthawk customer here! Router was super easy to set up and get rolling right out of the box. Found the app instructions insert in the box and figured I would it give it a try. App takes you step by step on how to set up along with several options to customize your network. Not technical or confusing at all. Don’t have to look up additional instructions or anything fancy to get this router set up. The Nighthawk app outside of initial set up gives you options to set up guest networks, change network details, and see what devices are connected. Several other features are displayed as well. This is huge for me since it means I can just access everything from my phone instead of having to be in front of the computer. Again, awesome product and great to see the ... MoreRepeat Nighthawk customer here! Router was super easy to set up and get rolling right out of the box. Found the app instructions insert in the box and figured I would it give it a try. App takes you step by step on how to set up along with several options to customize your network. Not technical or confusing at all. Don’t have to look up additional instructions or anything fancy to get this router set up. The Nighthawk app outside of initial set up gives you options to set up guest networks, change network details, and see what devices are connected. Several other features are displayed as well. This is huge for me since it means I can just access everything from my phone instead of having to be in front of the computer. Again, awesome product and great to see the Nighthawk line staying strong with the quality.