Rexel Optimum Autofeed+ 100x Automatic 100-Sheet Cross Cut Paper Shredder Black 2020100XAU

I bought this to replace the old shredder which finally gave up the ghost.You've heard the expression "Buy cheap, buy twice"? It's true! I was very frugal when I bought a replacement and it lasted a week and a half.I then paid a little more for the Rexel (still not hugely expensive) and the whole office seem very happy with it.

A big disappointment, and well short of what I expected.

Firstly, I should explain that I am a retail customer. I am retired, but am involved in charity and committee work and therefore have quite a bit of shredding to do. Seeing this item on the website, I thought it might be suitable for a small business. However, having received it. I soon realised that it is going to be quite inadequate for my needs. I note that it can only cope with a maximum of six sheets per pass, if feeding manually. As soon as I picked it up, I was struck by how lightweight it was. I also saw that the 13A plug only contained a 5A fuse. When using the auto feed function, it very quickly overheats, which causes it to pause. Then, as soon as it resumes the task it quickly overheats again. It has spent so much time 'resting' that it still hasn't ... MoreFirstly, I should explain that I am a retail customer. I am retired, but am involved in charity and committee work and therefore have quite a bit of shredding to do. Seeing this item on the website, I thought it might be suitable for a small business. However, having received it. I soon realised that it is going to be quite inadequate for my needs. I note that it can only cope with a maximum of six sheets per pass, if feeding manually. As soon as I picked it up, I was struck by how lightweight it was. I also saw that the 13A plug only contained a 5A fuse. When using the auto feed function, it very quickly overheats, which causes it to pause. Then, as soon as it resumes the task it quickly overheats again. It has spent so much time 'resting' that it still hasn't completed the first shredding task that I gave it a couple of hours ago. The mains lead is very short, and whilst that isn't a problem for me, it would be for some users. So to conclude, if you need a serious shredder this isn't it.

Awesome product

Great product. Effortless you can just put in paper and walk away and it does it automatically. Also it doesn't make a huge noise. All it can improve on when emptying the drum it messes at the back so almost have to vacuum out the remaining dirt.

Caia's review of Optimum 45X Cross Cut Paper Shredder

Pros: Retailer delivered it quickly.Cons: Jams on auto feed even though putting in far less paper than it says it can handle. Repeatedly stops when manually fed, only runs for a few minutes and we never use it for more than two minutes in a row but it stops. Very messy and far more so than previous shredders I have used

Good unit that works well.

Doing home office for a couple of years together with private needs, this unit was a good choice for me.Since I don't get compensated for my purchases for work, the unit was cheep enough for me to buy.If I have a lot of documents to shred, I can just put them in the hopper and the unit will do the rest. Previously, I could spend an hour or more just feeding my old shredder.For me a good buy.

Great idea, poor design

This is a great idea, place up to 60 sheets into the hopper and walk away. Two problems here, one is that it seems not to like certain types of A4 paper and the rubber wheels do not grip them enough to drag them through; Second, it overheats in no time and well before 60 sheets could be shredded.True, you can just leave it and it comes on to shred some more until it overheats again, and so on, (if you are happy to walk away and leave it!).I got this for my small home business, DON'T. I am back to hand shredding, or only shredding while busy in the office and can keep tending to it.I will be looking for either an industrial product or a cheap supermarket version.

Horrendous running costs

Delivery service from Viking was excellent. However, the product was very disappointing. Having counted out 60 sheets, and checking that none had print on the reverse (was not aware of this limitation) I placed them in the shredder. It jammed before completing the sixty sheets as the shredded paper piled up rather than spreading equally over the catchment basket. I also discovered that the oil that had been suggested when I purchased (as being purchased by others) was not in fact usable. Instead I had to buy oil impregnated sheets. I costed these out assuming using as recommended and it meant that every single sheet I shredded, cost 1P for oil.

Maggie's review of Optimum 45X Cross Cut Paper Shredder

Pros: I bought this because of the 45 sheet auto feed, which is a surprising amount of bank statements etc. Doesn’t disappoint.Cons: The design means that the shredded material piles up in the middle tricking the sensors into thinking that the bin is full when it isn’t. A bit of redistribution sorts it out. The shredding mechanism on top is very heavy to lift off when emptying but I guess that’s the nature of a larger shredder.

Richard's review of Optimum 45X Cross Cut Paper Shredder

Pros: Neat and compact unit for domestic use.Cons: The collection bin needs emptying often because the "shreddies" pile up in the centre which stops the machine.Emptying the bin requires taking the top half off. There are no handles, just a narrow recess either side which makes lifting off the heavy top a bit of a challenge not to slip and drop it. Recessed handles would be very reassuring.Otherwise, it's a good product.

flawed design of shredded papaer hopper

Have owner a number of Rexel shredders. The previous versions had the shredded paper hopper as a drawer. As it filled you would need to remove the drawer and relocate the paper as the "paper full" sensor would activate. It defeats the purpose of being able to stack the top paper feeder and walk away (ie to save time). Arguably this model is worse as you need to lift of the whole top section. Its just poorly designed.