Almost great, one issue lets it down bad
Could be 5 stars if it weren’t for the battery, it’s a bit heavier than the Dyson it’s replacing but it handles pet hair much much better. My main gripe is the battery, it barely lasts long enough on the auto setting to do the house, sometimes I need to do the house in two goes because the battery lacks the capacity and it takes so long to recharge. And the price for the second battery is a ridiculous $124.95 and they don’t even sell the dual dock separately here like they do in other jurisdictions. Considering the age of this battery technology there’s no excuse for such a premium price when the supplied battery is not good enough for the job. It’s like they intentionally supplied a lacklustre battery to encourage an upsell. Such a shame this one aspect leaves a ... MoreCould be 5 stars if it weren’t for the battery, it’s a bit heavier than the Dyson it’s replacing but it handles pet hair much much better. My main gripe is the battery, it barely lasts long enough on the auto setting to do the house, sometimes I need to do the house in two goes because the battery lacks the capacity and it takes so long to recharge. And the price for the second battery is a ridiculous $124.95 and they don’t even sell the dual dock separately here like they do in other jurisdictions. Considering the age of this battery technology there’s no excuse for such a premium price when the supplied battery is not good enough for the job. It’s like they intentionally supplied a lacklustre battery to encourage an upsell. Such a shame this one aspect leaves a bad taste over what could be a product I would rave about... Show more
Japius
originally posted on sharkclean.com.au
Amazing Product
Great Product so easy to put together. Isn’t as heavy as I was expecting I did try a different make before this one which was way too heavy and I couldn’t use it for any length of time before my back was killing me. The run time on the battery is great and allows me to do quite a lot of the house in one go. Being older now I find I can’t do the upstairs and downstairs all in one go anyway but I’m sure it would do it all on one charge. The good thing is if you have a bigger house you can purchase an extra battery which is so much better than those ones you can’t change the battery and have to wait for it to recharge. The suction is amazing and because it’s so good it halves the time it takes to hoover an area. The way it bends in the middle is also a plus for ... MoreGreat Product so easy to put together. Isn’t as heavy as I was expecting I did try a different make before this one which was way too heavy and I couldn’t use it for any length of time before my back was killing me. The run time on the battery is great and allows me to do quite a lot of the house in one go. Being older now I find I can’t do the upstairs and downstairs all in one go anyway but I’m sure it would do it all on one charge. The good thing is if you have a bigger house you can purchase an extra battery which is so much better than those ones you can’t change the battery and have to wait for it to recharge. The suction is amazing and because it’s so good it halves the time it takes to hoover an area. The way it bends in the middle is also a plus for reaching under the couch or tables without breaking your back. Emptying the hoover is so simple too it opens and everything falls out with my previous one unless you totally dismantle the the whole thing to clean it you have to get a knife or something to go round the filter to get all the dirt out. The anti hair wrap is amazing I have long hair and I was always having to clean the brush before to remove my hair that was wrapped round it. And anything else (wool or thread) and it’s a lot quieter. The different speeds you have are great too but I really like the one which senses when there is heavy dirt and speeds up and then slows back down when there is light or no dirt (very clever) the air freshener which is in the Stratos is lovely and with two smelly dogs it does a great job. Can’t Thai k of any bad things to say about this hoover it’s amazing and I’m so glad I got it.... Show more
Mishelle
originally posted on sharkninja.com
Disappointed customer
Really disappointed with this purchase. My household hoover is a Shark, which I’ve been extremely happy with. However, this didn’t meet my expectations for such a good make. It states that it has a battery life of 1 hour but this wasn’t my experience. Lucky if I got 40 mins and if you use the booster when hoovering carpet you get even less. And didn’t pick up great! It’s ok when hoovering hard floors as it has a duster roller but as I have only two rooms with hard floors, isn’t really justified in the cost! Really wish I’d went with another manufacturer, as I feel it has been a waste of money and would return it if I could… sorry Shark!... Show more
D Smith
originally posted on sharkninja.com
Genuinely worth the hype, best vacuum we've had
Significantly better than the previous Shark we had. It's a bit lighter, the power modes are a thumb button so you don't have to hold the trigger the entire time (there isn't a trigger anymore). The odour plug I thought would be a gimmick but it's actually so good. The suction is remarkable, there's a rug I have that I can't vacuum anymore because it lifts it off the floor! It's fine now I've stuck it down .The style is also improved over the previous one, I don't think you can have a cool vacuum, but this shark is definitely up there.The battery % is more pleasing than the previous 3x lights, the cleanliness indicator light is also very pleasing.This Stratos is sucking up more hair and dust than our previous one, and I thought our previous one was amazing.All ... MoreSignificantly better than the previous Shark we had. It's a bit lighter, the power modes are a thumb button so you don't have to hold the trigger the entire time (there isn't a trigger anymore). The odour plug I thought would be a gimmick but it's actually so good. The suction is remarkable, there's a rug I have that I can't vacuum anymore because it lifts it off the floor! It's fine now I've stuck it down .The style is also improved over the previous one, I don't think you can have a cool vacuum, but this shark is definitely up there.The battery % is more pleasing than the previous 3x lights, the cleanliness indicator light is also very pleasing.This Stratos is sucking up more hair and dust than our previous one, and I thought our previous one was amazing.All in all if youve got an older model and are considering if a newer one is worth it, it is.... Show more
originally posted on sharkninja.com
Great Cordless Vacuum
I received this product to test from Shark and I have to say this is one of the best cordless vacuum cleaners I have ever used.I already have a Shark Vacuum (NV601UKT) which I've had for a couple of years now and it's a fantastic cleaner especially having 2 cats which leave fur all over the place!Back to this item... From opening the box, I was impressed with the care taken to protect each item, all being individually wrapped up and protected in paper packaging rather than plastic used by many other brands.Putting the vacuum together was simple, didn't have to read the instructions it was very self-explanatory and easy to do. The only thing I was confused about was the small tin within the packaging, discovering it was an air freshener which produces a nice ... MoreI received this product to test from Shark and I have to say this is one of the best cordless vacuum cleaners I have ever used.I already have a Shark Vacuum (NV601UKT) which I've had for a couple of years now and it's a fantastic cleaner especially having 2 cats which leave fur all over the place!Back to this item... From opening the box, I was impressed with the care taken to protect each item, all being individually wrapped up and protected in paper packaging rather than plastic used by many other brands.Putting the vacuum together was simple, didn't have to read the instructions it was very self-explanatory and easy to do. The only thing I was confused about was the small tin within the packaging, discovering it was an air freshener which produces a nice scent when the vacuum is in use.Charging the vacuum took around 2 - 2.5 hours from 0% to 100% which is fairly quick for the size battery within the product.After charging I proceeded to use the product for the first time, having already cleaned with my existing Shark vacuum I was very impressed with the amount of extra pet hair the item picked up that my current vacuum missed especially for a cordless vacuum.Suction is very impressive and is variable depending on the flooring type, which the product regulates automatically although this can be a little frustrating sometimes as it will reduce the suction when needed but that's just a little niggle that doesn't take away from the impressiveness of the product.The product isn't too heavy to use, much lighter than my current wired vacuum. This will definitely be my go-to vacuum to use now rather than my current.Overall, I am very impressed with the product and can definitely recommend it if you’re in the market for a powerful and lightweight cordless vacuum.... Show more
originally posted on sharkninja.com
Mrs
Recently after cleaning and vacuuming upstairs rooms,while trying to manoeuvre the very heavy well known brand name vacuum downstairs I fell at the last step twisting my ankle. After recovering I decided I can't handle this heavy thing anymore ( I am 79 years old and getting weaker),I bought a Shark stick cordless vacuum. It is half the weight,easy to carry and cordless which is a boon. I have no problem completing the whole house on one charge. I was amazed at the amount of dirt it picked up after doing the same rooms by the previous heavy thing. For me it was the best buy all round.... Show more
Valerie
originally posted on johnlewis.com
No good for homes with fluffy pets
I bought this vacuum because I thought it would make it easier to stay on top of cleaning my home, I have 2 golden retrievers and a Labrador which is why I bought this vacuum specifically. Unfortunately it is not up to the job. The rotating parts often get stuck because of clogged up fur and I have to manually pull it out. The “hose” part of the vacuum gets blocked and stops working, I’ve had to use a knife to scrape all the clumps out. Also it is not powerful to pick up little pieces of mud and debris off the floor so I have to sweep after I’ve vacuumed. However I do think this is a great vacuum for someone without pets, battery is good and I like the accessories and odour neutralising pods.... Show more
Tamsin L
originally posted on sharkninja.com
Nothing special ,very awkward to get around, heavy
Bought it as a replacement for Dyson as we were convinced by the good reviews. The hoover with its anti hair wrap attachment is super heavy and very difficult to get around the edges and corners. The same head/ attachment weirdly bounce back and the rolling mechanism stops randomly, sometimes needing to switch it off and back on again. Flexible hose is totally useless as there is no feature to secure it whilst enabled which makes it flimsy and not stable. The suction is very good which is probably the only good thing about this hoover but the heaviness and awkwardness with getting around the house makes it not a good choice if this is what you are after. Really regret getting it, be back to Dyson soon.... Show more
AleksPorter
originally posted on sharkninja.com
Top heavy
I needed a new cleaner as my current machine is proving to heavy to use. This version of Shark was recommended to me after a long conversation on the phone to a sales rep. He listened to my requirements and my physical problems and this machine was the most suitable.The Shark weighs less than my current machine but I'm am still struggling with it. It feels top heavy and I am struggling to adjust to using the swivel head. I also had problems with the charger. Initial charge was fine but when I tried to recharge the charger failed to work. Customer services were not very helpful and insisted I send a video of how I was plugging it in. I suggested that as the machine carries a 5 year guarantee either they send me a new charger or I would return the machine and insist ... MoreI needed a new cleaner as my current machine is proving to heavy to use. This version of Shark was recommended to me after a long conversation on the phone to a sales rep. He listened to my requirements and my physical problems and this machine was the most suitable.The Shark weighs less than my current machine but I'm am still struggling with it. It feels top heavy and I am struggling to adjust to using the swivel head. I also had problems with the charger. Initial charge was fine but when I tried to recharge the charger failed to work. Customer services were not very helpful and insisted I send a video of how I was plugging it in. I suggested that as the machine carries a 5 year guarantee either they send me a new charger or I would return the machine and insist on a full refund. A new charger arrived within a week.On the plus side it can be stored away easily as it basically folds in half. The suction also seems very good for a stick machine. Maybe given time I would be able to increase my star rating. Time will tell.... Show more
P Hall
originally posted on sharkninja.com
USELESS. Absolute SCRAP
PLEASE SAVE YOUR MONEY, NERVES, TIME AND DO NOT BUY THIS OVERPRICED JUNK!!I thought I’ll treat my self to a new cordless hoover. What a mistake this was the “Up to 60 minutes run time” is the BIGGEST LIE ever told to anyone purchasing this junk!! Took out of the box today (02/01/2024) turned it on, ran for 2 minutes, battery died. Understandable as it was straight out of the box. Plugged it in, came back home and guess what people? I didn’t even get to finish my living room!! The most useless piece of junk I have ever used in my entire life, absolutely disgraceful for you to be claiming that the battery life is up to 60minutes when in reality it doesn’t even last 15!! Bought the “home and car detail kit” along with it, I honestly thought it was a joke when I took ... MorePLEASE SAVE YOUR MONEY, NERVES, TIME AND DO NOT BUY THIS OVERPRICED JUNK!!I thought I’ll treat my self to a new cordless hoover. What a mistake this was the “Up to 60 minutes run time” is the BIGGEST LIE ever told to anyone purchasing this junk!! Took out of the box today (02/01/2024) turned it on, ran for 2 minutes, battery died. Understandable as it was straight out of the box. Plugged it in, came back home and guess what people? I didn’t even get to finish my living room!! The most useless piece of junk I have ever used in my entire life, absolutely disgraceful for you to be claiming that the battery life is up to 60minutes when in reality it doesn’t even last 15!! Bought the “home and car detail kit” along with it, I honestly thought it was a joke when I took it out of the box, thought maybe it was a Barbie’s dream house hoover kit because that is also completely useless, can’t imagine it being practical in anyway whatsoever.Shark, you may shove your super duper cordless hoover where the sun don’t shine, I thought Dyson were bad enough, but you had definitely taken their place. Absolutely disgusting to be claiming anything when in reality you’re just shifting junk. Being returned tomorrow. Scrap... Show more
Petand
originally posted on sharkninja.com