The Weber Master-Touch 22′′ Charcoal Grill in Deep Ocean Blue is a great addition to the Weber lineup. The grill is outfitted with innovative heavy-duty Gourmet BBQ System cooking grates, a two-part grate system that may be used in tandem with Weber's Gourmet BBQ System cookware collection. To use the cookware, the center insert grate is removed and the cookware installed. The outer grates remain in place so additional foods may be grilled. The cookware collection (sold separately) includes a porcelain-enameled cast-iron Griddle, Sear Grate, Wok, plus a stainless steel Poultry Roaster and Pizza Stone with Carry Rack. Traditional grilling over the full grilling surface is accomplished with the insert grate and outer grates in place. The Master-Touch Charcoal Grill features many other benefits, such as taller legs to raise grill to optimal height and a shield on the lid handle to give extra protection to hands.
The Weber Master-Touch 22′′ Charcoal Grill in Deep Ocean Blue is a great addition to the Weber lineup. The grill is outfitted with innovative heavy-duty Gourmet BBQ System cooking grates, a two-part grate system that may be used in tandem with Weber's Gourmet BBQ System cookware collection. To use the cookware, the center insert grate is removed and the cookware installed. The outer grates remain in place so additional foods may be grilled. The cookware collection (sold separately) includes a porcelain-enameled cast-iron Griddle, Sear Grate, Wok, plus a stainless steel Poultry Roaster and Pizza Stone with Carry Rack. Traditional grilling over the full grilling surface is accomplished with the insert grate and outer grates in place. The Master-Touch Charcoal Grill features many other benefits, such as taller legs to raise grill to optimal height and a shield on the lid handle to give extra protection to hands.
in 2 offers
The lowest price for Weber Master-Touch Charcoal Grill, 22-Inch, Black right now is $680.38 at Amazon.com.au, compared across 2 retailers.
The all-time low was $445.87 on 18 Feb 2026 — today's price is 53% above the lowest ever. It has been notably cheaper before — worth setting a price alert.
Prices last updated 9 June 2026.
Weber Master-Touch Charcoal Grill, 22-Inch, Black
The Weber Master-Touch 22′′ Charcoal Grill in Deep Ocean Blue is a great addition to the Weber lineup. The grill is outfitted with innovative heavy-duty Gourmet BBQ System cooking grates, a two-part grate system that may be used in tandem with Weber's Gourmet BBQ System cookware collection. To use the cookware, the center insert grate is removed and the cookware installed. The outer grates remain in place so additional foods may be grilled. The cookware collection (sold separately) includes a porcelain-enameled cast-iron Griddle, Sear Grate, Wok, plus a stainless steel Poultry Roaster and Pizza Stone with Carry Rack. Traditional grilling over the full grilling surface is accomplished with the insert grate and outer grates in place. The Master-Touch Charcoal Grill features many other benefits, such as taller legs to raise grill to optimal height and a shield on the lid handle to give extra protection to hands.
The Weber Master-Touch 22′′ Charcoal Grill in Deep Ocean Blue is a great addition to the Weber lineup. The grill is outfitted with innovative heavy-duty Gourmet BBQ System cooking grates, a two-part grate system that may be used in tandem with Weber's Gourmet BBQ System cookware collection. To use the cookware, the center insert grate is removed and the cookware installed. The outer grates remain in place so additional foods may be grilled. The cookware collection (sold separately) includes a porcelain-enameled cast-iron Griddle, Sear Grate, Wok, plus a stainless steel Poultry Roaster and Pizza Stone with Carry Rack. Traditional grilling over the full grilling surface is accomplished with the insert grate and outer grates in place. The Master-Touch Charcoal Grill features many other benefits, such as taller legs to raise grill to optimal height and a shield on the lid handle to give extra protection to hands.
Last updated at 09/06/2026 04:28:35
Weber Master-Touch Charcoal Grill, 22-Inch, Black
Free delivery
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Weber Master-Touch Charcoal Grill for Outdoor Cooking and Barbecue, 22-Inch, Black
Free delivery between 17–23 June
originally posted on bbqing.com
I am deeply disappointed to report that the Weber Master-Touch Premium Charcoal Grill 22" has fallen well short of the expectations that its lofty price tag of over $500 implies. As an enthusiastic Brazilian grilling fan, BBQ is on my blood, I was initially drawn to the "premium" moniker and the brand reputation Weber has established over the years. However, after using this grill, I'm left wondering where the "premium" part is.The grill's easy-grip damper handle, which should supposedly be a standout feature in comparison to its more basic counterparts, melted the second time I used it. This was not a case of overloading the grill; I used only the amount of charcoal that fits in a Weber Compact Rapidfire Chimney Starter. Despite this small amount of coal, the ... MoreI am deeply disappointed to report that the Weber Master-Touch Premium Charcoal Grill 22" has fallen well short of the expectations that its lofty price tag of over $500 implies. As an enthusiastic Brazilian grilling fan, BBQ is on my blood, I was initially drawn to the "premium" moniker and the brand reputation Weber has established over the years. However, after using this grill, I'm left wondering where the "premium" part is.The grill's easy-grip damper handle, which should supposedly be a standout feature in comparison to its more basic counterparts, melted the second time I used it. This was not a case of overloading the grill; I used only the amount of charcoal that fits in a Weber Compact Rapidfire Chimney Starter. Despite this small amount of coal, the handle melted, dripping plastic onto the lid and ruining the brand new paint job. It seems this grill is not built to withstand even the heat it's supposed to be capable of managing.The hinged lid mechanism, another selling point of this grill, is absurdly frustrating. The lid does not fit correctly, allowing smoke to leak out from all sides, making cooking inefficient and messy. Weber suggests that after a few uses, a carbon layer will develop between the lid and the base, improving the fit and function. But honestly, why should one have to wait for a $500+ grill to "break in" before it performs correctly? This seems more like a design flaw than a feature, and it's not something you'd expect from a so-called "premium" product.Yes, the accessories that come with the grill are of good quality. But they alone cannot justify the exorbitant price of the grill. If the accessories are what draw you to this grill, I suggest purchasing the standard Master-Touch Charcoal Grill 22" and buying the accessories separately. That way, you'll save money and likely avoid the disappointment I've experienced.If you're particularly interested in the hinged lid and the easy-grip damper handle, I would strongly advise against purchasing this grill. Instead, opt for the Pro Charcoal from Napoleon. It features the same functions, it's cheaper, and it doesn't come with the same headaches that the Weber Master-Touch Premium has brought me.In conclusion, the Weber Master-Touch Premium Charcoal Grill 22" is a grill that fails to live up to its "premium" label or its high price point. It's an investment that I regret and one I would advise against making.
originally posted on weber.com
After lots of research into the best BBQs on the market, I bought the MasterTouch 70th anniversary kettle as my first ever BBQ.The design is beautiful, especially with the additional aesthetics on the anniversary model. I love the way it looks and it performs brilliantly. It was straight forward to put together, particularly with the 3D building instructions on the app. It takes a good bit of strength to get the legs to click into place but that just adds to how solid it feels when built.I had to contact customer service with a minor issue regarding an additional item I ordered but this isn’t a negative because the service provided from them (Timotei) was excellent. I also contacted Timotei prior to my purchase for more information and he couldn’t have been more ... MoreAfter lots of research into the best BBQs on the market, I bought the MasterTouch 70th anniversary kettle as my first ever BBQ.The design is beautiful, especially with the additional aesthetics on the anniversary model. I love the way it looks and it performs brilliantly. It was straight forward to put together, particularly with the 3D building instructions on the app. It takes a good bit of strength to get the legs to click into place but that just adds to how solid it feels when built.I had to contact customer service with a minor issue regarding an additional item I ordered but this isn’t a negative because the service provided from them (Timotei) was excellent. I also contacted Timotei prior to my purchase for more information and he couldn’t have been more helpful!I have no regrets about my order at all and I’m very glad I decided to go with the Weber as my first BBQ!
originally posted on weber.com
Let me start off with saying I’ve had other kettle grills other than Webers. Each one the paint would come off after several cooks. Grates would rust extremely fast. These were comparably priced and sized to the Weber.Now onto the good stuff! Webers grill grates are top notch quality. The ability to open the grates to add charcoal when cooking is a game changer. Kettle top holder feature is essential and could not do without it after using. This feature also makes cooking a lot of fun between searing to moving the cooked items to a cooler spot and tenting for internal temps to be reached.Compared to my other kettles the temperature is more stable and easier to manage. If you never kettle grilled there’s lots of videos on YouTube that will get you into the groove ... MoreLet me start off with saying I’ve had other kettle grills other than Webers. Each one the paint would come off after several cooks. Grates would rust extremely fast. These were comparably priced and sized to the Weber.Now onto the good stuff! Webers grill grates are top notch quality. The ability to open the grates to add charcoal when cooking is a game changer. Kettle top holder feature is essential and could not do without it after using. This feature also makes cooking a lot of fun between searing to moving the cooked items to a cooler spot and tenting for internal temps to be reached.Compared to my other kettles the temperature is more stable and easier to manage. If you never kettle grilled there’s lots of videos on YouTube that will get you into the groove of things. There’s a learning curve but it’s a-lot of fun progressing. Once you get it you will be cooking for the masses with lots of smiles. Charcoal is king and you will find out why, flavour town!Very pleased to write this review and hope this encourages more people jump on the Weber kettle craze. There’s a reason it’s been around for years!Oh almost forgot, get a charcoal chimney. This one product is a must for quick even charcoal lighting.As you advance check out Tuffy Stone and really let your taste buds explode with a Weber grill.
Weber Master-Touch Charcoal Grill, 22-Inch, Black
Free delivery
Affiliate Disclosure: We may receive a small commission for purchases made through this link at no extra cost to you. This helps support our site. Thank you!
Weber Master-Touch Charcoal Grill for Outdoor Cooking and Barbecue, 22-Inch, Black
Free delivery between 17–23 June
I am deeply disappointed to report that the Weber Master-Touch Premium Charcoal Grill 22" has fallen well short of the expectations that its lofty price tag of over $500 implies. As an enthusiastic Brazilian grilling fan, BBQ is on my blood, I was initially drawn to the "premium" moniker and the brand reputation Weber has established over the years. However, after using this grill, I'm left wondering where the "premium" part is.The grill's easy-grip damper handle, which should supposedly be a standout feature in comparison to its more basic counterparts, melted the second time I used it. This was not a case of overloading the grill; I used only the amount of charcoal that fits in a Weber Compact Rapidfire Chimney Starter. Despite this small amount of coal, the ... MoreI am deeply disappointed to report that the Weber Master-Touch Premium Charcoal Grill 22" has fallen well short of the expectations that its lofty price tag of over $500 implies. As an enthusiastic Brazilian grilling fan, BBQ is on my blood, I was initially drawn to the "premium" moniker and the brand reputation Weber has established over the years. However, after using this grill, I'm left wondering where the "premium" part is.The grill's easy-grip damper handle, which should supposedly be a standout feature in comparison to its more basic counterparts, melted the second time I used it. This was not a case of overloading the grill; I used only the amount of charcoal that fits in a Weber Compact Rapidfire Chimney Starter. Despite this small amount of coal, the handle melted, dripping plastic onto the lid and ruining the brand new paint job. It seems this grill is not built to withstand even the heat it's supposed to be capable of managing.The hinged lid mechanism, another selling point of this grill, is absurdly frustrating. The lid does not fit correctly, allowing smoke to leak out from all sides, making cooking inefficient and messy. Weber suggests that after a few uses, a carbon layer will develop between the lid and the base, improving the fit and function. But honestly, why should one have to wait for a $500+ grill to "break in" before it performs correctly? This seems more like a design flaw than a feature, and it's not something you'd expect from a so-called "premium" product.Yes, the accessories that come with the grill are of good quality. But they alone cannot justify the exorbitant price of the grill. If the accessories are what draw you to this grill, I suggest purchasing the standard Master-Touch Charcoal Grill 22" and buying the accessories separately. That way, you'll save money and likely avoid the disappointment I've experienced.If you're particularly interested in the hinged lid and the easy-grip damper handle, I would strongly advise against purchasing this grill. Instead, opt for the Pro Charcoal from Napoleon. It features the same functions, it's cheaper, and it doesn't come with the same headaches that the Weber Master-Touch Premium has brought me.In conclusion, the Weber Master-Touch Premium Charcoal Grill 22" is a grill that fails to live up to its "premium" label or its high price point. It's an investment that I regret and one I would advise against making.
After lots of research into the best BBQs on the market, I bought the MasterTouch 70th anniversary kettle as my first ever BBQ.The design is beautiful, especially with the additional aesthetics on the anniversary model. I love the way it looks and it performs brilliantly. It was straight forward to put together, particularly with the 3D building instructions on the app. It takes a good bit of strength to get the legs to click into place but that just adds to how solid it feels when built.I had to contact customer service with a minor issue regarding an additional item I ordered but this isn’t a negative because the service provided from them (Timotei) was excellent. I also contacted Timotei prior to my purchase for more information and he couldn’t have been more ... MoreAfter lots of research into the best BBQs on the market, I bought the MasterTouch 70th anniversary kettle as my first ever BBQ.The design is beautiful, especially with the additional aesthetics on the anniversary model. I love the way it looks and it performs brilliantly. It was straight forward to put together, particularly with the 3D building instructions on the app. It takes a good bit of strength to get the legs to click into place but that just adds to how solid it feels when built.I had to contact customer service with a minor issue regarding an additional item I ordered but this isn’t a negative because the service provided from them (Timotei) was excellent. I also contacted Timotei prior to my purchase for more information and he couldn’t have been more helpful!I have no regrets about my order at all and I’m very glad I decided to go with the Weber as my first BBQ!
Let me start off with saying I’ve had other kettle grills other than Webers. Each one the paint would come off after several cooks. Grates would rust extremely fast. These were comparably priced and sized to the Weber.Now onto the good stuff! Webers grill grates are top notch quality. The ability to open the grates to add charcoal when cooking is a game changer. Kettle top holder feature is essential and could not do without it after using. This feature also makes cooking a lot of fun between searing to moving the cooked items to a cooler spot and tenting for internal temps to be reached.Compared to my other kettles the temperature is more stable and easier to manage. If you never kettle grilled there’s lots of videos on YouTube that will get you into the groove ... MoreLet me start off with saying I’ve had other kettle grills other than Webers. Each one the paint would come off after several cooks. Grates would rust extremely fast. These were comparably priced and sized to the Weber.Now onto the good stuff! Webers grill grates are top notch quality. The ability to open the grates to add charcoal when cooking is a game changer. Kettle top holder feature is essential and could not do without it after using. This feature also makes cooking a lot of fun between searing to moving the cooked items to a cooler spot and tenting for internal temps to be reached.Compared to my other kettles the temperature is more stable and easier to manage. If you never kettle grilled there’s lots of videos on YouTube that will get you into the groove of things. There’s a learning curve but it’s a-lot of fun progressing. Once you get it you will be cooking for the masses with lots of smiles. Charcoal is king and you will find out why, flavour town!Very pleased to write this review and hope this encourages more people jump on the Weber kettle craze. There’s a reason it’s been around for years!Oh almost forgot, get a charcoal chimney. This one product is a must for quick even charcoal lighting.As you advance check out Tuffy Stone and really let your taste buds explode with a Weber grill.
I ordered 2 of the Burnt orange Master Touch grills. One of them had flaws in the enamel on both the bowl and lid,chips in the surface and areas where the enamel was missing. The hardware such as legs and lid handle were damaged. It was disappointing..,but the associates at Weber have been working to resolve my situation. I ordered the grill on May 16 of 2023 and Weber has replaced the defective parts except for the bowl. Still waiting on that and it’s now June 23. Nonetheless I have confidence the issue will be resolved sooner then later. The 2nd kettle I purchased was nearly flawless except for missing some enamel around the bowl handle. I’ve decided to just live with it rather then go through the lengthy warranty claim process again. I’ve purchased many kettles ... MoreI ordered 2 of the Burnt orange Master Touch grills. One of them had flaws in the enamel on both the bowl and lid,chips in the surface and areas where the enamel was missing. The hardware such as legs and lid handle were damaged. It was disappointing..,but the associates at Weber have been working to resolve my situation. I ordered the grill on May 16 of 2023 and Weber has replaced the defective parts except for the bowl. Still waiting on that and it’s now June 23. Nonetheless I have confidence the issue will be resolved sooner then later. The 2nd kettle I purchased was nearly flawless except for missing some enamel around the bowl handle. I’ve decided to just live with it rather then go through the lengthy warranty claim process again. I’ve purchased many kettles from Weber and have been overly satisfied with the products. This experience with the new Burnt Orange is most likely a somewhat isolated incident and I will continue to purchase weber grills.
I have not yet used the grill but I have put it together and unfortunately I am not impressed with some basic details.Note that this is my first Weber grill. I actually switched from another brand since everybody’s always talking about Weber and how great they are. So I decided to sell my propane and charcoal grills and get into Weber environment.1- When I was assembling the Master touch grill, I had a lot of difficulties with the first leg as it would not fit in the grill’s hole. Since the manual instructed not to use hammer or force, at first I spent half an hour on that leg but it did not fit through so I started hammering it down which eventually worked but damaged the leg.2- The four mini shelf angle L brackets that support the stainless steel grate are ... MoreI have not yet used the grill but I have put it together and unfortunately I am not impressed with some basic details.Note that this is my first Weber grill. I actually switched from another brand since everybody’s always talking about Weber and how great they are. So I decided to sell my propane and charcoal grills and get into Weber environment.1- When I was assembling the Master touch grill, I had a lot of difficulties with the first leg as it would not fit in the grill’s hole. Since the manual instructed not to use hammer or force, at first I spent half an hour on that leg but it did not fit through so I started hammering it down which eventually worked but damaged the leg.2- The four mini shelf angle L brackets that support the stainless steel grate are not level and therefore the grate wobbles a lot.In general maybe these are not big issues, but I thought I would be more impressed since this is Weber comparing to my old grills. Now I am not even sure if I want to buy a propane one or not!I will update my review once I use the grill to actually BBQ some food.
Like the idea of going back to basics with a charcoal grill. Sold my pellet grill after 3 years and bought a 22" Master Touch. I even got all kinds of accessories for it. The cooking results are great. Some things I am disappointed in :1) The ash catcher is very difficult to put back after emptying. It is too close to the size of the upper part and barely fits.2) The easy to assemble legs were hard to put into the tubes on the kettle because of welding slag in the holes. Once in, the grill is wobbly and when cleaning the grates, the whole grill is loose and you have to hold onto it with one hand while brushing the grates.3) The ash scrapers that rotate with the lever don't get much of the ash out. I still have to use a brush to push it into the ... MoreLike the idea of going back to basics with a charcoal grill. Sold my pellet grill after 3 years and bought a 22" Master Touch. I even got all kinds of accessories for it. The cooking results are great. Some things I am disappointed in :1) The ash catcher is very difficult to put back after emptying. It is too close to the size of the upper part and barely fits.2) The easy to assemble legs were hard to put into the tubes on the kettle because of welding slag in the holes. Once in, the grill is wobbly and when cleaning the grates, the whole grill is loose and you have to hold onto it with one hand while brushing the grates.3) The ash scrapers that rotate with the lever don't get much of the ash out. I still have to use a brush to push it into the catcher.Finally, with the cost of the grill, rotisserie, cover, utensil hooks, indirect cooking cone, chimney starter, tax and mat I'm into a charcoal kettle $ 700.
This is my second Webber charcoal 57cm BBQ as the other one finally came to the end of its life after 11 years. The assembly instructions for this new SE E=5775 was clear and took little time to put together. After assembled the whole unit does feels sturdy and good quality.However, there is a small chip to the porcelain enamelled rim which I was a bit disappointed as the BBQ is not cheap. The other thing I noticed is that the lid rim feels sharp at the edges which my previous one wasn’t. QA checks must have missed and my reason for 4 stars given on quality.I haven’t used it yet but I am pretty sure it will be excellent as not my first Webber charcoal BBQ. I am really looking forward to testing the charcoal diffuser plate for low and slow smoke cooking and the ... MoreThis is my second Webber charcoal 57cm BBQ as the other one finally came to the end of its life after 11 years. The assembly instructions for this new SE E=5775 was clear and took little time to put together. After assembled the whole unit does feels sturdy and good quality.However, there is a small chip to the porcelain enamelled rim which I was a bit disappointed as the BBQ is not cheap. The other thing I noticed is that the lid rim feels sharp at the edges which my previous one wasn’t. QA checks must have missed and my reason for 4 stars given on quality.I haven’t used it yet but I am pretty sure it will be excellent as not my first Webber charcoal BBQ. I am really looking forward to testing the charcoal diffuser plate for low and slow smoke cooking and the cast iron GBS sear grate for steaks as didn’t have these features with previous Webber BBQ.
Third Weber charcoal BBQ- this time went for a bigger model- easy to assemble.However despite being told by retailer and reiterated in manual not to over tighten the lid to handle nuts- which I didn’t, after second use the enamel flaked off the lid.Customer service were prompt in response- just buy some Hammerite paint to repair!!!I wasn’t happy with that response- the BBQ is less than a week old. Emailed back, no response- found number on internet and spoke to someone else. Later on that day they agreed to replace the lid- 8 days later still waiting for dispatch notification.The registered warranty details were never looked at - I had to email original receipt twice- despite it being in the warranty registry.Understand that occasionally products have faults- ... MoreThird Weber charcoal BBQ- this time went for a bigger model- easy to assemble.However despite being told by retailer and reiterated in manual not to over tighten the lid to handle nuts- which I didn’t, after second use the enamel flaked off the lid.Customer service were prompt in response- just buy some Hammerite paint to repair!!!I wasn’t happy with that response- the BBQ is less than a week old. Emailed back, no response- found number on internet and spoke to someone else. Later on that day they agreed to replace the lid- 8 days later still waiting for dispatch notification.The registered warranty details were never looked at - I had to email original receipt twice- despite it being in the warranty registry.Understand that occasionally products have faults- the issue is the initially ludicrous response to ask me to repair the problem with a third party paint…at own expense in a really noticeable area, poor and disjointed response from their U.K. team.If Weber get the lid dispatched and no more issues then the product as usual awesome and with free pizza stone!
I recently purchased the Master-Touch Charcoal Grill 22" and I can confidently say that it has elevated my grilling game to new heights. This grill is a true gem, and I cannot recommend it highly enough for any grilling enthusiast.First and foremost, the build quality of this grill is outstanding. The materials used are top-notch, ensuring durability and long-lasting performance. The grill is solidly constructed and exudes a sense of sturdiness. The attention to detail in its design is impressive, from the seamless assembly to the smooth operation of its components.One of the standout features of the Master-Touch Charcoal Grill is its innovative One-Touch cleaning system. This mechanism allows for effortless ash removal, eliminating the need for messy and ... MoreI recently purchased the Master-Touch Charcoal Grill 22" and I can confidently say that it has elevated my grilling game to new heights. This grill is a true gem, and I cannot recommend it highly enough for any grilling enthusiast.First and foremost, the build quality of this grill is outstanding. The materials used are top-notch, ensuring durability and long-lasting performance. The grill is solidly constructed and exudes a sense of sturdiness. The attention to detail in its design is impressive, from the seamless assembly to the smooth operation of its components.One of the standout features of the Master-Touch Charcoal Grill is its innovative One-Touch cleaning system. This mechanism allows for effortless ash removal, eliminating the need for messy and time-consuming cleanups. It's incredibly convenient and ensures that you spend more time enjoying your delicious food rather than worrying about maintenance.The cooking experience on this grill is unparalleled. The 22" cooking grate provides ample space to cook for a large gathering of family and friends. The built-in lid thermometer is an excellent addition, ensuring accurate temperature monitoring without the need for guesswork.Another feature I appreciate is the hinged cooking grate. It makes adding more charcoal during longer cooking sessions a breeze, eliminating the need to lift the entire grate and disrupt the cooking process. Additionally, the built-in lid holder is a thoughtful touch, providing a convenient place to rest the lid when checking or flipping your food.Finally, the aesthetics of this grill are simply stunning. It boasts a sleek and timeless design that is sure to impress any guest. The variety of colour options allows you to choose one that matches your style and adds a touch of elegance to your outdoor cooking space.
I was looking for a traditional charcoal bbq with a large cooking area and the 70th anniversary kettle bbq fitted the bill very nicely.My local garden centre, Knights of Godstone, stock the whole Weber range and their staff were very knowledgeable so my purchase was made very easy. I bought some additional accessories including the sear grate for steaks and was able to send away for a free pizza stone worth £69 (back to this later!). My whole purchase was a little over £500 which I thought was good value.Putting the thing together was annoyingly complicated, compounded by a poor instruction manual with confusing pictures.It took 3 of us over an hour to complete and I have since realised we got the legs the wrong way round, but I really can't be bothered to take ... MoreI was looking for a traditional charcoal bbq with a large cooking area and the 70th anniversary kettle bbq fitted the bill very nicely.My local garden centre, Knights of Godstone, stock the whole Weber range and their staff were very knowledgeable so my purchase was made very easy. I bought some additional accessories including the sear grate for steaks and was able to send away for a free pizza stone worth £69 (back to this later!). My whole purchase was a little over £500 which I thought was good value.Putting the thing together was annoyingly complicated, compounded by a poor instruction manual with confusing pictures.It took 3 of us over an hour to complete and I have since realised we got the legs the wrong way round, but I really can't be bothered to take it apart and rebuild it!The performance of the bbq is great, it cooked the food to perfection with no flare ups and very little hassle. It is very easy to clean and I love the ash collector underneath for an easy clean up.If I was judging the bbq only it would definitely score 5/5, but I have to deduct a point for the complexity of putting the thing together and another point for receiving 13 instruction manuals in 13 different languages. What a waste of trees...disgusting!My main gripe was the difficulty of claiming the free gift, a process obviously made over complicated and time consuming in the hope that the customer gives up. Firstly making the code number almost impossible to find, I scoured every bit of packaging, every page of the manuals and searched your website extensively. I eventually found a tiny little number on the barcode sticker of the box, very innocuous and well hidden! The process once I had found the code was long and drawn out and I eventually threw down my laptop in utter frustration. It was my youngest daughter that picked it up and finished off the process. The pizza stone still hasn't arrived!Really Weber you should be ashamed of yourselves, if you can't be genuine about an offer then please don't bother. Do you really believe your customers have the time and patience to play your stupid games. It should be noted that if I had purchased the bbq direct from the weber website the free gift would have been added automatically. Maybe something for your trade customers to discuss with your representative next time they call!The bbq is great, but I won't bother with you again, life is too short....
