Sonny and I have really enjoyed this class and especially our amazing instructor Zander. We are learning how to create a safe mat space for Sonny to go to when he needs to chill out. I really like the esay step by step homework. The added benefit is the bond Sonny and I have from spending this time together. Zander is so patient, so kind and so knowledgeable. Zander makes us want to sign up for more classes because we trust his guidance and look forward to learning more about how to be better dog parents. Thank you Zander!

Our "one-on-one" with Kayleen was the second one we have attended, with different skills worked on each time. Our 5 month old puppy needs to learn to not enthusiastically jump on people or other animals when he's happy to see them, especially since at times this includes a gentle bite for attention. That would be acceptable with animals we already know are fine with this kind of play but is absolutely not okay with young children. Kayleen gave our pup her attention and practice, and gave us tips and an opportunity to try them during our session. She's great to work with, and seems to understand what both the animal and the owners need to hear to best get the ideas to work.

The trainer was nice and flexible with scheduling. He was almost 10 minutes late. The facility was dirty. There was a dead cricket in the floor that my dog almost ate. He did eat a piece of scrap paper that was in the floor. The station used for clean up was super dusty. We spent the first 20 minutes or so sitting in the floor with the trainer just giving our dog treats. I would have liked some communication around this like “what we are doing to do is give him some time to just get used to me” or something but instead we all just sat there. I just felt there could have been more communication during the visit about what we could be doing and what the trainer was doing even if it was just “ok so now I’m going to try to pet him or hold him”. He did give good ... MoreThe trainer was nice and flexible with scheduling. He was almost 10 minutes late. The facility was dirty. There was a dead cricket in the floor that my dog almost ate. He did eat a piece of scrap paper that was in the floor. The station used for clean up was super dusty. We spent the first 20 minutes or so sitting in the floor with the trainer just giving our dog treats. I would have liked some communication around this like “what we are doing to do is give him some time to just get used to me” or something but instead we all just sat there. I just felt there could have been more communication during the visit about what we could be doing and what the trainer was doing even if it was just “ok so now I’m going to try to pet him or hold him”. He did give good explanations about what next steps would look like in future trainings. The main reason for the low score is the lack of cleanliness of the facility which is not the trainers fault.