This does not apply to business buyers. Please do not send anything back to us without requesting an RMA to ensure that your return goes ahead smoothly. This right does not apply to Auction listings (you are entering into a legally-binding contract to buy by bidding on any auction listing), nor does this apply to any business buyers. Please use the standard RMA process for returning items. In the event of us sending you a replacement for a damaged, incorrect or faulty item you must return the original item to us within 30 days unless instructed to the contrary writing. Please take your time to fill in as much information as is practical to assist with processing your RMA. Consumers wanting to return an unwanted item must pay the return postage costs. However, this courier service will incur an extra cost as stated at the checkout. These orders will be sent on a Royal Mail 48 hour tracked service.