Surface devices have always struck me as overpriced and lagging behind in tech features versus other Windows 2-in-1s, not to mention Android or iOS tablets. I would never have considered this device were it not deeply discounted. I even tried using a Surface Go at one point, and the Pentium chip in it was a huge let-down. This one has been an entirely different experience. The 11th gen i3 has not skipped a beat. Everything is smooth and snappy. I have a big heavy gaming laptop for games and work, but I'm now convinced that this could be my everyday workhorse. Just plug in a USB-C hub at your desk and you're good to go. You could even do a little casual gaming here - despite some confusion in the product info, this does have the new Iris Xe graphics (confirmed in ... MoreSurface devices have always struck me as overpriced and lagging behind in tech features versus other Windows 2-in-1s, not to mention Android or iOS tablets. I would never have considered this device were it not deeply discounted. I even tried using a Surface Go at one point, and the Pentium chip in it was a huge let-down. This one has been an entirely different experience. The 11th gen i3 has not skipped a beat. Everything is smooth and snappy. I have a big heavy gaming laptop for games and work, but I'm now convinced that this could be my everyday workhorse. Just plug in a USB-C hub at your desk and you're good to go. You could even do a little casual gaming here - despite some confusion in the product info, this does have the new Iris Xe graphics (confirmed in Device Manager), not the useless old Intel HD stuff. The display is crisp and bright. It may not be 120 Hz or OLED, but you won't feel like you're missing much once you start using it. This version also has a replaceable SSD in case you find yourself running low on space. The Surface Pen (not included but can be found affordably as open-box or refurb) is also a top-notch writing experience. The iPad has definitely caught up in recent years software-wise, but the Surface pen just feels so much better touching and moving across the screen, and the eraser tip on the other end is a nice touch. OneNote is still king for free note-taking apps.I always enjoyed Windows 10 well enough, and I'll miss the live tiles, but 11 really does bring a lot of nice little changes for touch-based use. The new widgets are probably more useful than the live tiles anyway. You'll probably find everything you need comes with Windows or is available in the Windows Store at this point, but if not, Windows 11 now supports Android apps, so once the Amazon app store is fully populated you'll have options there in case something you love on your phone isn't available for Windows. You also get the full flexibility of installing whatever you need from the massive amount of Windows software out there. If you're feeling adventurous, you can even install the Google Play store.I hate to say it, but I think Microsoft has me convinced, and I might stick around for awhile. Between the integration with Android phones, the built-in Android app support, Windows Ink, Microsoft 365, and all the flexibility and legacy of Windows software, I finally feel like I have an alternative to being locked in to Apple where I'm not missing out, both for personal and professional use. If, like me, you grew up using Microsoft software, but were drawn away as they fell behind Apple and Google in the mobile-first era, I think you'll find enough to love here to come back and give them another shot.

I’m very satisfied with it. The device runs smoothly, and the touchscreen is excellent for both work and entertainment. Even though it's a used model, the battery life is still good, and the performance holds up well compared to newer models. The design is sleek, and its compact size makes it easy to carry around. A great choice, especially if you're looking for a reliable device at a good price.

Excellent shipping time and product arrived in good condition. The product itself seems to be in good working order, except for a some pixel damage at the top of the screen. I have knocked one star off because of this damage because the item description was labelled "excellent". I was expecting minor cosmetic damage to the device's body with this rating, but I feel damage to the screen itself is more problematic, and so the condition should have been "good" rather than excellent.