SCHLAGE BE469ZP CEN Connect Smart Deadbolt with Alarm Inbuilt Satin Chrome

This is a replacement for my previous Schlage Camelot electronic deadbolt. I am rather disappointed that the previous lock bricked itself after five years or so with no obvious cause. I would just alarm continuously as soon as you attached the batteries.As far as the replacement lock, I am greatly disappointed with Schlage and/or Home Depot. The selection of finishes available at my local store was much smaller than previously and they were charging different amounts for different finishes. Welcome to market pricing.

Love this Schlage lock! It connects to my SmartThings hub, and I get alerts whenever it is locked and unlocked. And now my daughter has no excuse if she forgets her keys (frightening how frequently that happens).The install was about as expected - if you are familiar with installing locksets, it isn't a challenge. Setup was straightforward and the instructions were accurate. Very high security rating.The only minor gotcha is that it only comes with one key. Granted, the key is a backup, but nice to have a couple copies, just in case.

After a couple years, the good and bad

We installed this lock on our back door a couple years ago. The first one we had started having problems within a couple months. After replacing the batteries and resetting the lock, it would suddenly stop working a couple weeks later. After a few rounds, we determined that the lock was somehow shorting out the batteries. Schlage told us to return the unit for a new one. I was thankful for good customer service in this instance, and the new lock has operated properly ever since. We absolutely love having the keypad entry on the door. We are having home renovations done right now, and in less than 5 minutes, I was able to create a code for my contractor, which I can later delete after our project is done. My teenagers like not fumbling with their keys when they get ... MoreWe installed this lock on our back door a couple years ago. The first one we had started having problems within a couple months. After replacing the batteries and resetting the lock, it would suddenly stop working a couple weeks later. After a few rounds, we determined that the lock was somehow shorting out the batteries. Schlage told us to return the unit for a new one. I was thankful for good customer service in this instance, and the new lock has operated properly ever since. We absolutely love having the keypad entry on the door. We are having home renovations done right now, and in less than 5 minutes, I was able to create a code for my contractor, which I can later delete after our project is done. My teenagers like not fumbling with their keys when they get home after dark. We have set the lock to automatically engage after 30 seconds, so I never have to worry if the same teenagers forget to lock the door behind them. I have not yet had to change the batteries again, so that is also a positive point.The negative as of now is that the finish on the outdoor side of the lock, along with the matching Schlage door handle we bought at the same time, looks absolutely awful after two years. We have the aged bronze finish, and it looks 95 years old, and not in a charming vintage sort of way. Some areas are peeling, other areas just look dull or corroded. We will be replacing it soon with a different finish, and possibly a different brand, to hopefully get more than two years of life out of the lock and handle.I can recommend the lock but I would avoid the bronze finish.

Defective

This was installed a month ago by professionals so as to link to our alarm system. The lock runs out of battery life in 10 days and as a consequence disconnects from the alarm system. In one month, the batteries have been changed 3 times. Now, in comparison I have a Yale lock with August features for over a year and have changed the batteries 2 times. There is seriously a flaw in the Schlage lock. And good luck with Schlage customer service. I have been on hold for 40 min.

Great unit overall, very happy with the purchase.

Z-Wave lock/unlock works great, keycodes work well, key itself works great although I almost never use it. Powered locking mechanism is very loud though and the keypad stopped responding once in the past month, I had to take the batteries out and put them back in to reset it. On Z-Wave, it appears to broadcast a sensor for door opened or closed which always says open regardless of the lock state (although the lock state itself, locked or unlocked, is always correct, but I wish the door open/closed state was correct too so I could know if the door is actually closed before locking it remotely!). I'm very happy with this and extra happy that the vendor could rekey it to my existing key. The interior block seems excessively large and I don't love that I have to put 4 ... MoreZ-Wave lock/unlock works great, keycodes work well, key itself works great although I almost never use it. Powered locking mechanism is very loud though and the keypad stopped responding once in the past month, I had to take the batteries out and put them back in to reset it. On Z-Wave, it appears to broadcast a sensor for door opened or closed which always says open regardless of the lock state (although the lock state itself, locked or unlocked, is always correct, but I wish the door open/closed state was correct too so I could know if the door is actually closed before locking it remotely!). I'm very happy with this and extra happy that the vendor could rekey it to my existing key. The interior block seems excessively large and I don't love that I have to put 4 AA batteries into a caddy and then connect it with a 9V connector (why couldn't the contacts just be on the bottom or sides of the caddy?).

Not reliable

Purchased this deadbolt and the touchscreen backlight died within 4 months of installation. Tried resetting and changing batteries and contacted manufacturer and finally got another lock through warranty. This new lock has been installed since May 2024….already facing the same issue as the last deadbolt. The weather is warm. Batteries were brand new. This deadbolt touchscreen is not reliable.

PIECE OF GARBAGE

This lock is installed in a protected area and is not used on a daily basis - in fact, rarely used. It worked fine for first 2 years...then it started eating batteries. I was replacing batteries every few weeks even though lock had only been used 1 or 2 times. Called today - sorry, warranty is only 3 years, too bad. 3 year warranty on electronics on a $200+ item???!! Piece of garbage did not last 4years!!It will be replaced but NOT WITH ANOTHER SCHLAGE!!

Piece of trash

I have invested at least 5 hours of my time getting this digital lock to work. They said finally the NEW lock that never worked was defective. They sent a new one.Schlage DID NOT offer to pay a lock person to install it AGAIN!! I took 90 minutes of my time to do this with their tech on the phone. And, the original tech gave me bad info--said all I had to do was switch out the inside mech. NOT. the whole lock!! The real digital benefit does not work unless you have a digital alarm system--FYI. All it does is unlock if you are physically at it. WOULD NOT RECOMMEND BUYING ANY SMART SCHLAGE LOCKS.

Poorly engineered

I bought this lock about 2 years ago. After about 18 months it started burning through batteries about every 2 weeks. When I called (and waited on hold for 30 minutes) Schlage they said it was the "power chip" that was bad in all these locks. They quickly sent me a new lock...which I had to install the complete mechanism.The new lock started to act up immediately...sometimes it worked and sometimes it was dead for a couple of minutes but recovered. Now it has completely stopped working. I put in new batteries and it is still dead. I'm glad I had a key hidden outside the house so I could get in.I'm tired of replacing the lock, so I will have to buy a new lock, but it will not be a Schlage (or anything made by Allegion).

Works to a point

The lock works well. I got 3 of them. My husband is mentally disabled and frequently left the key in the door so I thought this was a good solution. It can be programmed to auto lock after 20 sec. which is good for him as well. The problem is that it operates on 4 AAA alkaline batteries and only lasts about 2 weeks. It also will not work AT ALL with rechargeable batteries. Every week I’m changing the batteries in one lock or the other which makes it very inconvenient and expensive.