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Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB
Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB
Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB
Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB
Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB
Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB
Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB
Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB
Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB
Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB
Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB
Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB
Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB
Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB
Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB
Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB

Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB

$249.00

(53 reviews)

Packed with crime prevention features this 4K Ultra HD IP Security camera is the perfect addition to your Swann NVR-8680 or NVR-8580 to cover blind spots. Get security evidence in 4K Ultra HD. Zoom in to essential evidence such as license plates & faces, while night vision keeps your property protected 24/7. The camera turns the lights on & trigger recording when it detects heat. The 2-way audio & siren let you talk back & scare off intruders. Audio capture adds another layer of evidence and lets you hear off-screen noises and identify voices by age, gender, accent & Language. Video analytics trigger recording & Alerts with face detection, line Crossing detection, intrusion detection, person detection & others. True Detect thermal Sensing detects motion by heat, such as from people & cars, to trigger recording and push notifications, virtually eliminating false triggers. The sturdy aluminum construction is built tough for the outdoors or indoors with IP66 weatherproof rating. An 60ft (18M) Ethernet cable is included for connecting the camera to the NVR to transmit power, video & Audio via the same cable.

Packed with crime prevention features this 4K Ultra HD IP Security camera is the perfect addition to your Swann NVR-8680 or NVR-8580 to cover blind spots. Get security evidence in 4K Ultra HD. Zoom in to essential evidence such as license plates & faces, while night vision keeps your property protected 24/7. The camera turns the lights on & trigger recording when it detects heat. The 2-way audio & siren let you talk back & scare off intruders. Audio capture adds another layer of evidence and lets you hear off-screen noises and identify voices by age, gender, accent & Language. Video analytics trigger recording & Alerts with face detection, line Crossing detection, intrusion detection, person detection & others. True Detect thermal Sensing detects motion by heat, such as from people & cars, to trigger recording and push notifications, virtually eliminating false triggers. The sturdy aluminum construction is built tough for the outdoors or indoors with IP66 weatherproof rating. An 60ft (18M) Ethernet cable is included for connecting the camera to the NVR to transmit power, video & Audio via the same cable.

Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB

(53 reviews)

Packed with crime prevention features this 4K Ultra HD IP Security camera is the perfect addition to your Swann NVR-8680 or NVR-8580 to cover blind spots. Get security evidence in 4K Ultra HD. Zoom in to essential evidence such as license plates & faces, while night vision keeps your property protected 24/7. The camera turns the lights on & trigger recording when it detects heat. The 2-way audio & siren let you talk back & scare off intruders. Audio capture adds another layer of evidence and lets you hear off-screen noises and identify voices by age, gender, accent & Language. Video analytics trigger recording & Alerts with face detection, line Crossing detection, intrusion detection, person detection & others. True Detect thermal Sensing detects motion by heat, such as from people & cars, to trigger recording and push notifications, virtually eliminating false triggers. The sturdy aluminum construction is built tough for the outdoors or indoors with IP66 weatherproof rating. An 60ft (18M) Ethernet cable is included for connecting the camera to the NVR to transmit power, video & Audio via the same cable.

Packed with crime prevention features this 4K Ultra HD IP Security camera is the perfect addition to your Swann NVR-8680 or NVR-8580 to cover blind spots. Get security evidence in 4K Ultra HD. Zoom in to essential evidence such as license plates & faces, while night vision keeps your property protected 24/7. The camera turns the lights on & trigger recording when it detects heat. The 2-way audio & siren let you talk back & scare off intruders. Audio capture adds another layer of evidence and lets you hear off-screen noises and identify voices by age, gender, accent & Language. Video analytics trigger recording & Alerts with face detection, line Crossing detection, intrusion detection, person detection & others. True Detect thermal Sensing detects motion by heat, such as from people & cars, to trigger recording and push notifications, virtually eliminating false triggers. The sturdy aluminum construction is built tough for the outdoors or indoors with IP66 weatherproof rating. An 60ft (18M) Ethernet cable is included for connecting the camera to the NVR to transmit power, video & Audio via the same cable.

$249.00 - $2,189.00

in 3 offers

The lowest price for Swann 4K Thermal Sensing Spotlight Bullet IP Security Camera SWNHD-887MSFB right now is $249.00 at Harvey Norman, compared across 2 retailers.

The all-time low was $84.18 on 26 Feb 2026 — today's price is 196% above the lowest ever. It has been notably cheaper before — worth setting a price alert.

Prices last updated 9 June 2026.

Price comparison

Price data powered by pricesAPI.io

Last updated at 09/06/2026 20:58:39

Please note: price history and price alerts are not available for some stores, including Amazon.com.au.
Harvey Norman

$249.00

Swann 4k Thermal Sensing Spotlight Bullet IP Security Camera with Face Recognition

eBay.com.au

$289.95

Swann Nhd-885msfb 8mp 4k True Detect Pir Spotlight With 2 Way Audio

Delivery $13.95

Affiliate Disclosure: We may receive a small commission for purchases made through this link at no extra cost to you. This helps support our site. Thank you!

eBay.com.au

$2,189.00

Swann Nvr8-8580 2tb Hd 8x Nhd-887msfb 4k Spotlight Camera

Delivery $38

Affiliate Disclosure: We may receive a small commission for purchases made through this link at no extra cost to you. This helps support our site. Thank you!

Price history

Price history

Please note: price history and price alerts are not available for some stores, including Amazon.com.au.

Reviews

Another problem with MOISTURE IN THE LENS
2 August 2022NVR-8780

originally posted on swann.com

I bought an NVR 8780 system with 4 of these cameras in May 2021. When it was delivered it was tested in 2021 for around 1 week inside the home (not installed outside), it worked fine with no issues. Due to various resons the system was never installed and was boxed back up and stored in its original box in the living room (not anywhere cold or damp), where it sat for about a year. Now in July/August 2022 I decided to install the system outside, but first wanted to tested it still functioned ok. However there is a problem now with all 4 cameras. They all have condensation in the lenses. When the system is off the cameras are cool temperature and ok with no condensation, however when the system is turned on the cameras get very hot and develop condensation in the ... MoreI bought an NVR 8780 system with 4 of these cameras in May 2021. When it was delivered it was tested in 2021 for around 1 week inside the home (not installed outside), it worked fine with no issues. Due to various resons the system was never installed and was boxed back up and stored in its original box in the living room (not anywhere cold or damp), where it sat for about a year. Now in July/August 2022 I decided to install the system outside, but first wanted to tested it still functioned ok. However there is a problem now with all 4 cameras. They all have condensation in the lenses. When the system is off the cameras are cool temperature and ok with no condensation, however when the system is turned on the cameras get very hot and develop condensation in the lenses, this happens on all 4 cameras. Then if the system is turned off the condensation goes away. If the system is turned back on the condensation appears. These cameras have never been outside or in a moisture environment yet when they are turn on condensation appears. They have been left on for days but the condensation never goes. ** NOTE FOR SWANN TECH ** I suspect the problem with these cameras is caused by these cameras getting VERY HOT. This is making the moisture pouch you put inside these cameras to actually RELEASE the moisture back into the atmosphere and hence the condensation appears. I suspect the latest firmware for the NVR 8780 system (2022 Firmware update) may have made the cameras run hot and this is causing the problem. It seems many others have this issue to so I suspect it is not random. Maybe something your development team can investigate to help everyone with these system? The moisture pouches pull moisture from the air when they are cold or normal temperature, but when hot or warm they actually release moisture. I suspect with these cameras getting hot the moisture pouches are releasing moisture into the cameras!! The cameras are VERY HOT to touch when they have been on some time, this is not normal and wasn't the case before with the original firmware.

Defective “outdoor” cameras develop moisture in lens
13 June 2022Cd20

originally posted on swann.com

I bought a system that came with 2 of these spotlight NVR cameras. About a year after use one of the spotlight cameras got water/moisture in the lens rendering it 100% useless. Swann, sent me a replacement which was pleasantly quick and easy. Now, 6 months later the replacement has developed the same exact issue. The replacement camera is unable to be warrantied according to swann. Disappointed that this camera also has the defect when these are expensive outdoor cameras. Also disappointed that the replacement Camera didn’t carry at least a 1 year manufacture warranty. For the price I would expect more reliable/rigid hardware. From reading other reviews it sounds like this is a common flaw in these cameras design. I would have expected swann to fix the issue before ... MoreI bought a system that came with 2 of these spotlight NVR cameras. About a year after use one of the spotlight cameras got water/moisture in the lens rendering it 100% useless. Swann, sent me a replacement which was pleasantly quick and easy. Now, 6 months later the replacement has developed the same exact issue. The replacement camera is unable to be warrantied according to swann. Disappointed that this camera also has the defect when these are expensive outdoor cameras. Also disappointed that the replacement Camera didn’t carry at least a 1 year manufacture warranty. For the price I would expect more reliable/rigid hardware. From reading other reviews it sounds like this is a common flaw in these cameras design. I would have expected swann to fix the issue before sending me another camera with the same design flaw.

Do your research before buying
11 October 2021Leigh21

originally posted on swann.com

These cameras are not suited to general application outdoors and need to be specially placed to avoid false detections. Bought this camera in a pack of 4 with the NVR 8580. Turned on the motion and PIR (Heat Detection) feature and received multiple false alerts (over 10 - 15) per day. I read the manual, adjusted the settings so the motion area was only a thin line of squares at the entrance to my patio. Still had issues. Spoke to support and they mentioned that the area of detection for PIR is the whole camera and can't be reduced or targeted like motion detection, thus the false alerts. So I switched off the PIR function and just setup motion detection, then my push notifications stopped working. I have now found out that push notifications disappear in the menu ... MoreThese cameras are not suited to general application outdoors and need to be specially placed to avoid false detections. Bought this camera in a pack of 4 with the NVR 8580. Turned on the motion and PIR (Heat Detection) feature and received multiple false alerts (over 10 - 15) per day. I read the manual, adjusted the settings so the motion area was only a thin line of squares at the entrance to my patio. Still had issues. Spoke to support and they mentioned that the area of detection for PIR is the whole camera and can't be reduced or targeted like motion detection, thus the false alerts. So I switched off the PIR function and just setup motion detection, then my push notifications stopped working. I have now found out that push notifications disappear in the menu when only motion detection is enabled????? Why remove that function when Motion only is selected but have it available for Heat and Motion?? that makes no sense. So I now have a product that can't send push notifications when it is set to only motion detection (and detects correctly) OR will give me hundreds of false push notifications when PIR is enabled. I also tried to use other features like Perimeter Detection and Line Crossing only to find an error message saying my IPC wasn't compatible. Spoke to Swann and they said those were basic features and my cameras only supported Advanced features?? How can a camera not support the basic features? Swann I would suggest you spend less time spreading all your features across multiple versions of the cameras and just invest in creating a strong, reliable product that can deliver as advertised. I chose Swann because of the brand but after seeing my friends non-Swann cameras working without these hassles, I think that I have made an expensive mistake.

Specification

Wall MountableYes
Number of Cameras1
Recording Quality4K (3840 x 2160 pixels)
Remote Access ViewingYes
Manufacturer's Warranty1 Year

Price comparison

Updated 1 day ago
Please note: price history and price alerts are not available for some stores, including Amazon.com.au.
Harvey Norman

$249.00

Swann 4k Thermal Sensing Spotlight Bullet IP Security Camera with Face Recognition

eBay.com.au

$289.95

Swann Nhd-885msfb 8mp 4k True Detect Pir Spotlight With 2 Way Audio

Delivery $13.95

Affiliate Disclosure: We may receive a small commission for purchases made through this link at no extra cost to you. This helps support our site. Thank you!

eBay.com.au

$2,189.00

Swann Nvr8-8580 2tb Hd 8x Nhd-887msfb 4k Spotlight Camera

Delivery $38

Affiliate Disclosure: We may receive a small commission for purchases made through this link at no extra cost to you. This helps support our site. Thank you!

Price history

Price history

Please note: price history and price alerts are not available for some stores, including Amazon.com.au.

Reviews

Another problem with MOISTURE IN THE LENS
2 August 2022

I bought an NVR 8780 system with 4 of these cameras in May 2021. When it was delivered it was tested in 2021 for around 1 week inside the home (not installed outside), it worked fine with no issues. Due to various resons the system was never installed and was boxed back up and stored in its original box in the living room (not anywhere cold or damp), where it sat for about a year. Now in July/August 2022 I decided to install the system outside, but first wanted to tested it still functioned ok. However there is a problem now with all 4 cameras. They all have condensation in the lenses. When the system is off the cameras are cool temperature and ok with no condensation, however when the system is turned on the cameras get very hot and develop condensation in the ... MoreI bought an NVR 8780 system with 4 of these cameras in May 2021. When it was delivered it was tested in 2021 for around 1 week inside the home (not installed outside), it worked fine with no issues. Due to various resons the system was never installed and was boxed back up and stored in its original box in the living room (not anywhere cold or damp), where it sat for about a year. Now in July/August 2022 I decided to install the system outside, but first wanted to tested it still functioned ok. However there is a problem now with all 4 cameras. They all have condensation in the lenses. When the system is off the cameras are cool temperature and ok with no condensation, however when the system is turned on the cameras get very hot and develop condensation in the lenses, this happens on all 4 cameras. Then if the system is turned off the condensation goes away. If the system is turned back on the condensation appears. These cameras have never been outside or in a moisture environment yet when they are turn on condensation appears. They have been left on for days but the condensation never goes. ** NOTE FOR SWANN TECH ** I suspect the problem with these cameras is caused by these cameras getting VERY HOT. This is making the moisture pouch you put inside these cameras to actually RELEASE the moisture back into the atmosphere and hence the condensation appears. I suspect the latest firmware for the NVR 8780 system (2022 Firmware update) may have made the cameras run hot and this is causing the problem. It seems many others have this issue to so I suspect it is not random. Maybe something your development team can investigate to help everyone with these system? The moisture pouches pull moisture from the air when they are cold or normal temperature, but when hot or warm they actually release moisture. I suspect with these cameras getting hot the moisture pouches are releasing moisture into the cameras!! The cameras are VERY HOT to touch when they have been on some time, this is not normal and wasn't the case before with the original firmware.

NVR-8780 originally posted on swann.com
Defective “outdoor” cameras develop moisture in lens
13 June 2022

I bought a system that came with 2 of these spotlight NVR cameras. About a year after use one of the spotlight cameras got water/moisture in the lens rendering it 100% useless. Swann, sent me a replacement which was pleasantly quick and easy. Now, 6 months later the replacement has developed the same exact issue. The replacement camera is unable to be warrantied according to swann. Disappointed that this camera also has the defect when these are expensive outdoor cameras. Also disappointed that the replacement Camera didn’t carry at least a 1 year manufacture warranty. For the price I would expect more reliable/rigid hardware. From reading other reviews it sounds like this is a common flaw in these cameras design. I would have expected swann to fix the issue before ... MoreI bought a system that came with 2 of these spotlight NVR cameras. About a year after use one of the spotlight cameras got water/moisture in the lens rendering it 100% useless. Swann, sent me a replacement which was pleasantly quick and easy. Now, 6 months later the replacement has developed the same exact issue. The replacement camera is unable to be warrantied according to swann. Disappointed that this camera also has the defect when these are expensive outdoor cameras. Also disappointed that the replacement Camera didn’t carry at least a 1 year manufacture warranty. For the price I would expect more reliable/rigid hardware. From reading other reviews it sounds like this is a common flaw in these cameras design. I would have expected swann to fix the issue before sending me another camera with the same design flaw.

Cd20 originally posted on swann.com
Do your research before buying
11 October 2021

These cameras are not suited to general application outdoors and need to be specially placed to avoid false detections. Bought this camera in a pack of 4 with the NVR 8580. Turned on the motion and PIR (Heat Detection) feature and received multiple false alerts (over 10 - 15) per day. I read the manual, adjusted the settings so the motion area was only a thin line of squares at the entrance to my patio. Still had issues. Spoke to support and they mentioned that the area of detection for PIR is the whole camera and can't be reduced or targeted like motion detection, thus the false alerts. So I switched off the PIR function and just setup motion detection, then my push notifications stopped working. I have now found out that push notifications disappear in the menu ... MoreThese cameras are not suited to general application outdoors and need to be specially placed to avoid false detections. Bought this camera in a pack of 4 with the NVR 8580. Turned on the motion and PIR (Heat Detection) feature and received multiple false alerts (over 10 - 15) per day. I read the manual, adjusted the settings so the motion area was only a thin line of squares at the entrance to my patio. Still had issues. Spoke to support and they mentioned that the area of detection for PIR is the whole camera and can't be reduced or targeted like motion detection, thus the false alerts. So I switched off the PIR function and just setup motion detection, then my push notifications stopped working. I have now found out that push notifications disappear in the menu when only motion detection is enabled????? Why remove that function when Motion only is selected but have it available for Heat and Motion?? that makes no sense. So I now have a product that can't send push notifications when it is set to only motion detection (and detects correctly) OR will give me hundreds of false push notifications when PIR is enabled. I also tried to use other features like Perimeter Detection and Line Crossing only to find an error message saying my IPC wasn't compatible. Spoke to Swann and they said those were basic features and my cameras only supported Advanced features?? How can a camera not support the basic features? Swann I would suggest you spend less time spreading all your features across multiple versions of the cameras and just invest in creating a strong, reliable product that can deliver as advertised. I chose Swann because of the brand but after seeing my friends non-Swann cameras working without these hassles, I think that I have made an expensive mistake.

Leigh21 originally posted on swann.com
Durable and clever.
4 May 2022

I bought an NVR system with 4 of these bullet cameras for usage on paranormal investigations. This means my whole setup, including the cameras move around a lot and these cameras are incredibly durable and easy to set up. Flashlight and siren features work well for catching our attention when one of the cameras senses movement. 4K resolution and powerful infrared night vision work perfectly in all environments, indoor and out. I have plans to double my camera arsenal in the future with these 4K bullet cameras. The only thing I'm not satisfied with is that the cameras cannot be mounted to any tripods.

madasafish2010 originally posted on swann.com
Firmware updates need attention.
10 November 2022

** NOTE FOR SWANN TECH ** I have just updated the firmware on 4 of my cameras. Previous firmware version was V14.45.5.0_210903 This had a bug with the siren which started loud and after a second went very quite. The new recent firmware has fixed that issue. But unfortunately it's introduced another issue. The current and latest firmware is V14.45.5.0_220713 This new firmware has stopped the date and time being shown on the stream. So both live stream and playback recordings no longer show the timestamp. No matter what settings you select it will no longer show the time on the video stream. (Tried rebooting and all the usual resetting etc but nothing works) The option is there and has the relevant tick so should be showing the timestamp and date. But they just don't ... More** NOTE FOR SWANN TECH ** I have just updated the firmware on 4 of my cameras. Previous firmware version was V14.45.5.0_210903 This had a bug with the siren which started loud and after a second went very quite. The new recent firmware has fixed that issue. But unfortunately it's introduced another issue. The current and latest firmware is V14.45.5.0_220713 This new firmware has stopped the date and time being shown on the stream. So both live stream and playback recordings no longer show the timestamp. No matter what settings you select it will no longer show the time on the video stream. (Tried rebooting and all the usual resetting etc but nothing works) The option is there and has the relevant tick so should be showing the timestamp and date. But they just don't show anything. It's quite an important feature, especially when providing video as evidence for police etc. Please fix this Swann TECH in your next firmware update because it's certainly isn't working at the moment (when connected to my NVR8-8780 with latest FW)

NVR-8780 originally posted on swann.com
NVR good - cameras terrible
12 January 2023

Purchased unit in May 2021. Installed in the summer 2021. Numerous recording problems through November 2022. Finally resolved and okay. Had several cameras failed from 30 days through 1 year of service. Very poor weather resistance. If you buy don’t buy these without some sort of extended warranty. Swann won’t stand behind after one year even if camera was only on service 30 days. They are just poorly sealed.

originally posted on swann.com
Poor Build Quality
9 June 2022

I bought this yesterday, 8.6.22, to replace an existing NHD-865MSB as the night vision was not good enough to identify intruders we routinely get. Eventually got it to work and the picture quality at night was worse than useless. The centre of the picture was all fuzzy and was NOT caused by reflections as the outer part was clear. So took the camera down and found a small circle of what appeared to be tiny dots directly in front of the lens. I compared it to the other cameras I have and none had this. At first I assumed it was some kind of diffuser but no. It turns out it was condensation. The temperature last night in the UK was 12C so not cold at all. I put the camera on the window sill in the sun and it has now gone. However, I expect it will return tonight when ... MoreI bought this yesterday, 8.6.22, to replace an existing NHD-865MSB as the night vision was not good enough to identify intruders we routinely get. Eventually got it to work and the picture quality at night was worse than useless. The centre of the picture was all fuzzy and was NOT caused by reflections as the outer part was clear. So took the camera down and found a small circle of what appeared to be tiny dots directly in front of the lens. I compared it to the other cameras I have and none had this. At first I assumed it was some kind of diffuser but no. It turns out it was condensation. The temperature last night in the UK was 12C so not cold at all. I put the camera on the window sill in the sun and it has now gone. However, I expect it will return tonight when the temperature drops to 13C again. I have refitted the camera and the picture is clear - for now. This is my 4th Swann system so a loyal customer but the build quality of this camera is rubbish if it is already full of moisture.

Vulcan originally posted on swann.com
Simple to use
16 December 2021

After purchasing the cameras I just had the theminstalled by Townsville Titan Security (highly recommend them). I have set them up in the order I want them and running through the target areas now to limit false alarms. Very simple to use I haven't even looked at the user manual yet. I just press a n area to see what it is and have a play. It is that simple. Only issue is the wires to the cameras one was broken so if i was installing it myself it would have been a pain but Amedeos just made up a cable. Then said I'll just use our thicker cabling because it's better quality. Only used 3 original cables because that's how many they ran before finding the broken one. Cables are packed tight and it had a kink and broke at that point. If installing yourself be aware of ... MoreAfter purchasing the cameras I just had the theminstalled by Townsville Titan Security (highly recommend them). I have set them up in the order I want them and running through the target areas now to limit false alarms. Very simple to use I haven't even looked at the user manual yet. I just press a n area to see what it is and have a play. It is that simple. Only issue is the wires to the cameras one was broken so if i was installing it myself it would have been a pain but Amedeos just made up a cable. Then said I'll just use our thicker cabling because it's better quality. Only used 3 original cables because that's how many they ran before finding the broken one. Cables are packed tight and it had a kink and broke at that point. If installing yourself be aware of this issue. My only complaint so far.

Docterpep originally posted on swann.com
Water in lens - It never rained.
6 January 2023

Your customer service team advises 'We recommend you install under some sheltered location'. My camera has only been stored dry location inside and in the original box since July 2020, then installed in a totally sheltered location - straight out of the box. Within 24hrs moisture has formed INSIDE the IP66 rated camera, INSIDE the lens. Same as the previous customer (whose enquiry you clearly did not understand). It is obvious from photos his condensation problem is INSIDE the lens and location is irrelevant. The camera is supposed to be IP66. MY camera has NEVER been wet or in an 'exposed location'. I have three other cameras (dome) two in very exposed locations for over two years and they have never had a moisture of condensation issue. It is obvious water vapour ... MoreYour customer service team advises 'We recommend you install under some sheltered location'. My camera has only been stored dry location inside and in the original box since July 2020, then installed in a totally sheltered location - straight out of the box. Within 24hrs moisture has formed INSIDE the IP66 rated camera, INSIDE the lens. Same as the previous customer (whose enquiry you clearly did not understand). It is obvious from photos his condensation problem is INSIDE the lens and location is irrelevant. The camera is supposed to be IP66. MY camera has NEVER been wet or in an 'exposed location'. I have three other cameras (dome) two in very exposed locations for over two years and they have never had a moisture of condensation issue. It is obvious water vapour was already in the camera from the factory and then condensed there from first contact of lens glass with colder outside air. This was relatively very expensive camera and to be honest I had higher expectations. I have read other reviews and mails on this issue and have not seen any solution offered to resolve this. I would like a better outcome in this case.

Raftjumper43 originally posted on swann.com
Yet ANOTHER moisture ussue
23 October 2022

2 out of 4 cameras not fit for purpose due to moisture ingress. I see Swann appear to be making pathetic excuses here like the buyitdiscountdirect retailer I bought it from is. Stop fobbing people off and deal with faults your product clearly has. They are not fit for purpose and you gave a legal obligation to deal with it. My system is only 6 months old, for the money this stuff costs they are rubbish Off to trading standards next, I suggest everyone else does the same.

Angry punter originally posted on swann.com

Specification

Wall MountableYes
Number of Cameras1
Recording Quality4K (3840 x 2160 pixels)
Remote Access ViewingYes
Manufacturer's Warranty1 Year

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