Western Timothy Hay

We have been purchasing Oxbow hay for our bunnies since 2020 and had no problems until last year. Now almost EVERY TIME we purchase thIs hay we end up taking it back not only is it NOT CRUNCHY, NOT GREEN, NOT CLEAN BUT IT ALSO SMELLS LIKE DRIED TOBACCO!!!!!! This is unacceptable OXBOW. If your crop is not up to par… DONT SELL IT!!! We spend tooooo much money for the quality to be as horrible as it has consistently been for almost a year now. Western Timothy hay is supposed to be bright green and crunchy like you advise it on your website in the photos. Rabbits need hay in order for their digestive system to function properly. Our bunnies refuse to eat or smell the hay that you are distributing to the vendors ie..PetSmart. It’s is horrible!!!!!!! Fix this issue ... MoreWe have been purchasing Oxbow hay for our bunnies since 2020 and had no problems until last year. Now almost EVERY TIME we purchase thIs hay we end up taking it back not only is it NOT CRUNCHY, NOT GREEN, NOT CLEAN BUT IT ALSO SMELLS LIKE DRIED TOBACCO!!!!!! This is unacceptable OXBOW. If your crop is not up to par… DONT SELL IT!!! We spend tooooo much money for the quality to be as horrible as it has consistently been for almost a year now. Western Timothy hay is supposed to be bright green and crunchy like you advise it on your website in the photos. Rabbits need hay in order for their digestive system to function properly. Our bunnies refuse to eat or smell the hay that you are distributing to the vendors ie..PetSmart. It’s is horrible!!!!!!! Fix this issue please as soon as possible. I will also be calling your corporate office as well.

10 years ago, Oxbow was all we bought and we bought in 50 lbs boxes back then. We just adopted a bunny who loved the All Living Things timothy that we got temporarily while waiting to get our box of Oxbow. That hay looked like what Oxbow used to be. The box of Oxbow we got is green, but the strands are thin and scraggly, more grass than hay. The top layer in the box is full of short inch long pieces. Thankfully when I dig lower, there are longer chunks. We will see if our bunny warms up to it. But he is definitely not enthused.

I have 5 chinchillas and 2 habits and have gotten the 90oz. bags several times and it seemed fine, the chinchillas ate some but they seem to throw it around more, the rabbits ate about a handful a day.I finally decided that a 50lb box was too good of a value once you get over the initial shock of the cost, but it's almost as much as 9 of the 90oz bags that are $20 each.Well, I am not sure what's different but the hay in this big box is greener and smells like the fields and the chinchillas are eating all of it and the rabbits can't seem to get enough of it. Perhaps it's because it came directly from Oxbow rather than a bag that had been sitting on a shelf for who knows how long.It is a very big box so not an easy thing to store, but it's a heck of a lot ... MoreI have 5 chinchillas and 2 habits and have gotten the 90oz. bags several times and it seemed fine, the chinchillas ate some but they seem to throw it around more, the rabbits ate about a handful a day.I finally decided that a 50lb box was too good of a value once you get over the initial shock of the cost, but it's almost as much as 9 of the 90oz bags that are $20 each.Well, I am not sure what's different but the hay in this big box is greener and smells like the fields and the chinchillas are eating all of it and the rabbits can't seem to get enough of it. Perhaps it's because it came directly from Oxbow rather than a bag that had been sitting on a shelf for who knows how long.It is a very big box so not an easy thing to store, but it's a heck of a lot smaller than 9 of the 90oz bags, it's packed in there tight, maybe that's why it's so fresh.